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Ok Rent A Car at Menorca Airport
Customer Ratings and Latest Reviews
Pros: After the complains, they were kind.
Cons: 1. Car pick-up is not at the airport, a shuttle takes you (and your people) to the company office (ten minute? drive) after waiting your turn for a while as there are a couple(?) of 8 sits shuttles. 2. We rented a Nissan Qashqay and they hadn't any. They first attempted to give us a car from a lower category than hired (SEAT ARONA) and after complaining and three employees had told us it was the same category, a supervisor admitted the right category car was a SEAT ATECA.
Pros: I liked that I walked away and found a better car hire company around the corner.
Cons: Scam rates on insurance.
Pros: After their sales pitch they didn't bother me with it too much after I declined.
Cons: Hidden charges at OK rent a car Menorca such as additional cost for breakdown cover. They also tried to up sell me their insurance and tried to persuade me away from the discover insurance that I had already paid for.
Cons: The damage on the car was not logged prior to pick-up. It seemed like a bit of a trap as there was damage to every corner, front and back and an alloy. Without excess insurance, if I had not have picked up on this I think I would have been greeted with a claim.
Pros: Quick collection at Menorca airport. Agent at check-in desk was very pleasant,efficient and professional.
Cons: Very long wait at check-in desk.Waited 1.5 hours to be seen. System they use is that you check car yourself for damage then return to desk with the form which agent signs off and this adds to the time one has spent at the office.
Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A young driver fee of 10.00 EUR per day applies to drivers under the age of 26, with a maximum of 300.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following additional insurance policies are available at the rental desk: Super Insurance, Glass and Tyre Cover (GTC), Cross Border Pack, Premium Roadside Assistance (CAR).
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The deductible/excess amount is from 900 EUR to 1800 EUR, depending on the car group.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Maestro, Cash, Visa Debit Card, MasterCard debit card.
If the customer wishes to use Maestro, Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.
American Express is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The purchase of the following insurance(s): Cross Border Pack is mandatory.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery service costs from 20 EUR to 120 EUR, depending on the distance.
Diesel vehicles are available for an additional charge of 3 EUR per day, with a maximum charge of 30 EUR per rental. A deposit for a tank of fuel is required upon pick up.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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