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Ok Rent A Car at Menorca Airport
Customer Ratings and Latest Reviews
Pros: After the complains, they were kind.
Cons: 1. Car pick-up is not at the airport, a shuttle takes you (and your people) to the company office (ten minute? drive) after waiting your turn for a while as there are a couple(?) of 8 sits shuttles. 2. We rented a Nissan Qashqay and they hadn't any. They first attempted to give us a car from a lower category than hired (SEAT ARONA) and after complaining and three employees had told us it was the same category, a supervisor admitted the right category car was a SEAT ATECA.
Pros: I liked that I walked away and found a better car hire company around the corner.
Cons: Scam rates on insurance.
Pros: After their sales pitch they didn't bother me with it too much after I declined.
Cons: Hidden charges at OK rent a car Menorca such as additional cost for breakdown cover. They also tried to up sell me their insurance and tried to persuade me away from the discover insurance that I had already paid for.
Cons: The damage on the car was not logged prior to pick-up. It seemed like a bit of a trap as there was damage to every corner, front and back and an alloy. Without excess insurance, if I had not have picked up on this I think I would have been greeted with a claim.
Pros: Quick collection at Menorca airport. Agent at check-in desk was very pleasant,efficient and professional.
Cons: Very long wait at check-in desk.Waited 1.5 hours to be seen. System they use is that you check car yourself for damage then return to desk with the form which agent signs off and this adds to the time one has spent at the office.
Pros: Price,condition of car ,professionalism,speed of service.
Cons: All was good,no negatives.
Pros: I’m absolutely furious, when I returned the car they tried to say there was a small mark low down on the car and that I had done it. They park the cars so close together so when you’re doing the checks you can’t get a good visual on the car and the lower half is shaded or the sun is shining on the car you can’t see any defects. This part of the car was so low down that I didn’t see it, any excuse to try take your money.
Cons: After that experience, nothing! AVOID AT ALL COSTS! When I picked up the car they not only wanted 1200 euros for potential accident cover but they also wanted an additional 250 euros as an excess, I’m not sure what the difference is there to me but it’s a crazy amount to hire a car that cost 130 euros for a week. Personally it’s cheap so they can rip you off!
Pros: Once served, efficient service from staff.
Cons: Long wait to collect car
Pros: Efficient staff and clean car
Cons: only 1 staff on to deal with numerous clients (Sunday)