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Ok Rent A Car at Milan Airport Malpensa
Customer Ratings and Latest Reviews
Cons: I wish I could have returned my car in Rimini or Bologna instead of driving all the way back to Milan.
Pros: Excellent customer support and courtesy.
Cons: I felt it was a scam. I don't trust them.
Cons: Car wasn't clean. Found cigarettes in it. Was overcharged and didn't get a refund.
Pros: Cheap! Professional service.
Cons: There was no desk at the airport and it was really tricky to find the right spot for a pick up outside the terminal building at Malpensa.
Pros: Drop off was quick
Cons: Ok cars tried to make us upgrade both car and insurance just for profit with flimsy reasoning and scare mongering, causing unneeded stress and loss of time.
Pros: Quick service , easily accessible, on the way back was running very late and the lady sped things up and prioritised things to get me moving On pick up the gentleman was very helpful
Cons: Maybe a bit clearer regarding drop off as I didn’t realise there was a separate entrance Maybe more people at the desk as on check in there was a big queue (although was empty on pick up)
Pros: The time it took to get the car
Pros: Car hire.
Cons: As above: One person on the desk. Doing his best, but one person was simply not enough.
Pros: Absolutely nothing
Cons: The attitude of the customer service team. They were so unhelpful and wouldn’t give us a straight answer. We had to pay 50 euros to stay in a hotel next to the airport last minute so we could pick the car up the next day - no one told us it would cost an extra 200 euros to pick it up!
Pros: Clean car and new car. Different member of staff when we dropped the car off who was friendly and effeicient
Cons: Wrong instructions from the airport that left us there for an hour. Rude member of staff.
Pros: Nothing at all.
Cons: Terribly rude lady who kept saying Jesus Christ to me when I did not know an answer
Pros: I REALLY HATED EVERYTHING ABOUT OK RENT
Cons: WE paid FOR AN UPGRADED VERSION, THE GUY FROM THE DESK WASNT AMIABLE, HORRIBLE EXPERIENCE
Pros: N O T H I N G
Cons: E V E R Y T H I N G
Pros: Agent was friendly and spoke good english
Cons: New office, different signage, pick up vehicle had different markings.Tank wasn't full and had to guess at like for like fill up (lost out of course). Huge charge for small scrape on wheel trim (which I don't think I made!)
Pros: Wrong shuttle info. We waited for an hour and then had to pay for a cab ourselves
Cons: They scammed us. They refused to rent our car to us unless we got more expensive coverz