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Madrid Airport (MAD), Madrid, Spain
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Ok Rent A Car at Madrid Airport

Av. de Aragón, 394, 28022 Madrid
0034 902 360 636
Pick-up instructions
From Terminal 1 : After collecting your baggage, follow the signs until you leave the terminal on the ground floor. Once you are outside the terminal, go to the right and cross the zebra crossing in front of the EMT bus stops. Find the signs to "Consignas".When you have crossed, look for the bus stop called "Bus Hotel", in yellow, in front of the "Consignas" office. At this point, you will find the black minibus with green OK Rent a Car. From Terminal 2 : After collecting your baggage, inside the terminal, continue to follow the “Bus connecting” sign, located on your left. Look for the sign for the exit to “Express Parking” and go outside of the terminal. Once outside, cross the zebra crossing and follow the "Parada de Bus EMT - Hoteles - Agencias” sign on the right. At this point you will find the black minibus with green OK Rent a Car. From Terminal 4 : After collecting your baggage, follow the signs to "Bus - Transit - Hotel". Exit the terminal and cross the zebra crossing in front of you.Turn left and go to the "bus hotel" stop, almost at the end of the walkway. At this point you will find the black minibus with green OK Rent a Car.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Spain
Renault Clio
September 8, 2020

Pros: I was lucky enough to have the shuttle waiting to take me to the airport after I turned in the car.

Cons: There was virtually no briefing for using the various controls and switches inside the car. The shuttle service from the airport was not clearly indicated and it seemed to be irregular. Once on the road I tried to reach the company via the contact number they gave me at the desk. There was no answer.

Argentina
Renault Clio
September 3, 2020

Pros: Good value for money.

Cons: Check in was a bit clumsy and too long.

Slovenia
Renault Clio
August 17, 2020

Pros: Car, kindnes in comunication, eficiency

Cons: waiting for shuttle on terminal, came more than 20 min later

United Kingdom
Nissan Qashqai
July 31, 2020

Pros: Good quality car in great condition

Cons: Problem dropping off as details in their system didn't match

United States of America (USA)
Citroen Berlingo
July 28, 2018

Pros: The car was new.

Cons: The enormous added fee.

United Kingdom
Opel Zafira
July 26, 2018

Cons: Awful. Rep picked up phone mid conversation with me trying to explain problems! Then just kept telling me to go back to discover, they were useless! I ended up going to centauro on a new booking.

United States of America (USA)
Renault Clio
May 25, 2018

Cons: I arrived at rental desk two hours earlier than my reservation, and they would NOT adjust the times. They basically told me to sit and wait for two hours.

United States of America (USA)
Nissan Juke
May 5, 2018

Pros: Nothing

Cons: Everything

United States of America (USA)
VW Golf
March 23, 2018

Pros: I really wonder. The service was really bad.

Cons: Dishonesty

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 3000 km per rental, Collision Damage Waiver (deductible: € 900.00 - € 1050.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Mileage policy
Mileage is limited to 300 km per day, with a maximum of 3000 km per rental.
For each additional km an additional charge of 0.40 EUR per km will apply.
Driver requirements
Minimum rental age is 19 years.
A young driver fee of 10.00 EUR per day applies to drivers under the age of 26, with a maximum of 300.00 EUR per rental.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The deductible/excess amount is from 900 EUR to 1800 EUR, depending on the car group.
Geographical restrictions
Domestic one-way rentals are possible on request and for an additional charge.
International one-way rentals are not available.

Crossing country borders is allowed to the following countries: Andorra, France, Portugal.
crossing country borders is allowed for an additional charge of 25 EUR to 600 EUR, depending on the following factors: Car groups.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Outside of business hours, Young driver fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery service costs from 20 EUR to 120 EUR, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 29 EUR refueling service charge.
Diesel vehicles are available for an additional charge of 3 EUR per day, with a maximum charge of 30 EUR per rental. A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 50 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:08:00 - 20:00
Tue:08:00 - 20:00
Wed:08:00 - 20:00
Thu:08:00 - 20:00
Fri:08:00 - 20:00
Sat:08:00 - 20:00
Sun:08:00 - 20:00

Top Suppliers at Madrid Airport

SIXT
Exceptional 9.3
+34871180192
Terminal 1 & 4, 28042 Madrid
$26 - $108
National
National
Exceptional 9.2
+34912750995
ENTERPRISE RENT A CAR, APMADRID ADOLFO SUAREZ T1-T4
$31 - $242
Alamo
Excellent 8.8
+34912750995
Madrid-Barajas Adolfo Suarez Airport, 28042 Madrid
$29 - $57
Enterprise
Enterprise
Exceptional 9
+34912750995
Madrid-Barajas Adolfo Suarez Airport, 28042 Madrid
$30 - $59
Keddy
Excellent 8.8
+34902105055
Aeropuerto Madrid Adolfo Suarez T1, Terminal 1, 28042 Madrid
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Europcar
Excellent 8.6
+34911505000
Aeropuerto Madrid Adolfo Suarez T1, Terminal 1, 28042 Madrid
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Avis
Avis
Excellent 8.5
+34902200162
Aeropuerto De Madrid Barajas, Madrid, 28042
Working hours
Mon:08:00-23:30
Tue:08:00-23:30
Wed:08:00-23:30
Thu:08:00-23:30
Fri:08:00-23:30
Sat:08:00-22:30
Sun:08:00-22:30
Budget
Budget
Excellent 8.5
+34902200162
Aeropuerto De MadridOpen T1 0700 0200 T4 0700 0030
Working hours
Mon:08:00-23:30
Tue:08:00-23:30
Wed:08:00-23:30
Thu:08:00-23:30
Fri:08:00-23:30
Sat:08:00-22:30
Sun:08:00-22:30
Amigo Autos
Amigo Autos
Excellent 8.5
+34902360636
Avenida Aragón 394,28022, Madrid
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Centauro
Excellent 8.4
+34918330088 / +34966360360
Calle Trespaderne 17,28042 Madrid
$7 - $47
Record-go
Excellent 8.2
+34662353182 / +34662353161
Camino del Aeropuerto 19, 28042, Madrid
$12 - $29
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Rhodium
Very good 7.7
+34918341400
Madrid-Barajas Adolfo Suárez Airport, Terminal 1, 28042 Madrid
$9 - $12
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Ace Rent a car
Very good 7.2
+34902360636
Avenida de Aragón, 394, 28022, Madrid
$15 - $34
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Interrent
Very good 7.1
+34918340262
Madrid-Barajas Adolfo Suárez Airport, Terminal 1, 28042 Madrid
$8 - $10
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Goldcar
Very good 7
+34918341400
Madrid-Barajas Adolfo Suárez Airport, Terminal 1, 28042 Madrid
$7 - $9
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
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