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Record-go at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The ease to pickup the car through their shuttle at the airport.
Cons: Not getting the car I asked for or similar, I order a mini Fiat, got a larger car, 4 doors and accidented in both sides, hits over the back wheels. Also, made a deposit for "Via Verde" which is in case you pass through those lanes crossing the tolls on the highway, which I didn't, I passed through regular tolls in which I had proof of payment in both of the occasions I passed through tolls. Four(4) days after my arrival I still haven't gotten my reimbursement of €100.
Pros: Nothing. It was trrrible
Cons: There was a very long wait time to get the car (1.5 hours and I was 4th In line), there were many hidden fees, the car was not well maintained. I have rented many cars before and this was my worst experience.
Pros: The service is great the shuttle employee from brasil young blue eye in Lisbon was the more kindness person ever I was in distress a mess my dad sofer a heart failure and he went above and beyond to calm me down and make sure I was ok to drive and help me set gps I couldn't do he was 5 stars thank you for your kindness
Cons: Very good
Cons: Communication was a pain.
Cons: Impossível falar com a empresa por telefone. Não devolveram os valores da caução corretamente e não consigo falar nos números disponíveis.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
Personal consumption will be charged separately at the end of the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill).
It is possible to pay and leave the deposit only with the following payment methods: EC Karte, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card, Union Pay.
The following payment methods are not accepted for payment: Cheques, Prepaid cards. If the customer wishes to use Debit cards, he/she will be required to purchase Total Comfort Cover.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Spain-Mainland, Gibraltar.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Details are available from the rental company's reservation office.
Additional charges will be applied.
Additional drivers must be present when picking up the vehicle.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Diesel vehicles are available for an additional charge.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
At time of drop off, customers should return the vehicle with a full tank and be able to show the gas station receipt confirming they have filled the tank, in order for the fuel deposit to be refunded.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 360 minutes.
Pick-up & Drop-off
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