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GreenMotion at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Great service agent
Cons: Nothing
Cons: The car pick-up was very slow. We waited in the queue for one hour and there was only a slow woman at the reception, even if there were a lot a people waiting to pick-up their cars.
Pros: Picking up is always wasy
Cons: Dropping of the car… Jose Mike is just terrible customer service… Young inexperienced boy… Hire a teenager while they still know everything
Pros: Very easy to check in and out.
Cons: I got a new hybrid vehicle. After I left the rental company I figured out where the gas gauge was and noticed that the tank was only half full. I paid full to Full. Also I got the full rental insurance from discover cars. Green motion knew nothing about it and tried to sell me the same insurance. Since they knew nothing about it they also put a 3,000 euro hold on my credit card.
Pros: Friendliness of agents and car was great
Cons: The time waiting inbetween drop off and pick up was too much at times
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Many highways in mainland Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.07 EUR per day up to a maximum of 20.81 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, Roman, English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
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