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Firefly at Lisbon Airport
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
00351 219 426 300 / 00351 218 438 661
Pick-up instructions
Firefly customers will be served in Hertz counter.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
MJ
Italy
Ford Fiesta
November 12, 2023
Pros: I was given a free upgrade
Cons: At the rental desk (very difficult to find if you don't know that it is the same desk of Hertz) you are served with the lowest priority, after any Hertz bookings also if they arrive after you
AM
United Kingdom
Seat Arona
November 4, 2023
Pros: Worse experience ever, i will never use firefly again
Cons: You can easily find the reasons through my complaint
PS
United Kingdom
Seat Arona
October 25, 2023
Pros: The car was fine but that's it...see below
Cons: The time spent in line at the Hertz / Firefly desk. The electronic ticket system was awful! Hertz customers were given priority. The recieved a ticket and jumped ahead of us in the queue..I could go on! When we arrive there wete 4 families in front of us, it took us almost 2hrs to be attended to as others simply wete given priority ahead of us! Ridiculous.
ND
United Kingdom
Seat Leon
September 27, 2023
Pros: Appalling experience after getting off a flight, so unpleasant and unprofessional that it ruined the start of our holiday and set us back hours - lost precious time with family and holiday arrangements.
Cons: Hertz customer were given priority over our booking waited two hours to have car provided - shocking customer service and extremely disappointing experience
MA
United Kingdom
Opel Astra
May 8, 2019
Pros: Fast collection and drop off, no queues, brand new car.
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The above prices are only approximate and were last updated at 17:39 on 2023-11-27. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Additional driver, Collision Damage Waiver (deductible: € 1300.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Vehicle registration fee, Free modifications, State Tax.
Rate excludes
Many highways in Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.91 EUR day up to a maximum of 19.02 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.91 EUR day up to a maximum of 19.02 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Cabrios, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to leave the deposit only with following methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Cabrios, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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Fri:07:00-20:00
Sat:07:00-20:00
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+351218966320
Alameda Das Comunidades Portuguesas, 1700-111, Lisboa
$15 - $25
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Mon:08:00-20:00
Tue:08:00-20:00
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Tue:08:00-20:00
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Thu:08:00-20:00
Fri:08:00-20:00
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Mon:07:00-23:59
Tue:07:00-23:59
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Working hours
Mon:07:00-22:59
Tue:07:00-22:59
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Rua 25 de Abril, Lt. 8, 2685-368 Prior Velho
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Working hours
Mon:06:30-19:59
Tue:06:30-19:59
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Thu:06:30-19:59
Fri:06:30-19:59
Sat:06:30-19:59
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Working hours
Mon:06:59-22:00
Tue:06:59-22:00
Wed:06:59-22:00
Thu:06:59-22:00
Fri:06:59-22:00
Sat:06:59-22:00
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Alameda das Com. Portuguesas, 1700-111
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Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
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Mon:08:31-19:29
Tue:08:31-19:29
Wed:08:31-19:29
Thu:08:31-19:29
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Sat:08:31-19:29
Sun:08:31-19:29
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Rua General Humberto Delgado Nº2, R/C Esq 2685-337 Prior Velho, Loures, Portugal
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Mon:08:00-20:00
Tue:08:00-20:00
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Thu:08:00-20:00
Fri:08:00-20:00
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Humberto Delgado Airport, R. C, 1749-125 Lisboa
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Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
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Rua 1º de Maio, 9 – Figo Maduro 2685-388 Prior Velho
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Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
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Tue:07:00-23:00
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Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
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Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
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Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
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Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
WheeGo
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Av Severiano Falcăło, 10 2685-378 Lisbon - Portugal
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Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
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Aeroporto De Portela, LISBON-PORTELA AIRPORT
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Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
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Rua Prof. Henrique de Barros 11, 2685-338 Prior Velho
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
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Aeroporto De Lisboa, Alameda das Comunidades Portuguesas, 1700-111 Lisboa
$22 - $46
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-12:59; 14:59-19:00
Sun:09:00-12:59; 14:59-19:00
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Rua Doro 5, 2680-032 Camarate
$1 - $8
Working hours
Mon:00:00-23:00
Tue:00:00-23:00
Wed:00:00-23:00
Thu:00:00-23:00
Fri:00:00-23:00
Sat:00:00-23:00
Sun:00:00-23:00
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Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém
$3 - $4
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
+351308810777
Av. Severiano Falcao 2, 2685-378 Prior Velho
$4 - $7
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
+351219426300 / +351218438661
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$5 - $93
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
+351218435550
Aeroporto Portela Lisboa
$17 - $159
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
National
+351218486191
Humberto Delgado Intl Airport
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
+34902360636 / +351962739069
Rua da Guiné, 24, 2685-337 Prior Velho
$4 - $141
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
United Rent A Car
+351911920767
Alameda das Comunidades Portuguesas, 1700-111 Lisboa
$4 - $95
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
ABBYCAR
+351218490608
Alameda Da Comunidades Portuguesas, 1700-111
$13 - $166
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
International Car
+351300500406
Rua Américo De Jesus Fernandes Lote G
$12 - $100
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
+351219426300 / +351210410462
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$10 - $91
Working hours
Mon:06:00-00:00
Tue:06:00-00:00
Wed:06:00-00:00
Thu:06:00-00:00
Fri:06:00-00:00
Sat:06:00-00:00
Sun:06:00-00:00
+351219405350 / +351961437790
Rua Martires De Timor 28, Rua Figo Maduro 2, 2685-311, Lisbon
$3 - $7
Working hours
Mon:08:01-19:59
Tue:08:01-19:59
Wed:08:01-19:59
Thu:08:01-19:59
Fri:08:01-19:59
Sat:08:01-19:59
Sun:08:01-19:59
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800 - 023
$4 - $69
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
+351210987077
Av Das Escolas 5B, 2 Arm A01, 2685-210 Portela
$1 - $2
Working hours
Mon:08:30-20:30
Tue:08:30-20:30
Wed:08:30-20:30
Thu:08:30-20:30
Fri:08:30-20:30
Sat:08:30-20:30
Sun:08:30-20:30
+351229568856
Alameda Das Comunidades Portuguesas, 1700-111 Lisboa
$78 - $415
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
+351211451381
Rua Salgado Zenha, Lote 1/2
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
Drive4Move
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800-023 Lisboa
$3 - $70
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
+351218920060
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$7 - $41
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
+351308811524
Rua Mártires de Timor Nº 28, Quinta do Figo Maduro,Lisbon,2685-331 Prior Velho
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
