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RENTAUTO at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: the lady who was operating the office at the train station was fantastic
Cons: Like I said I haven't received my $1200 damage de[posit
Pros: Best car rental experience ever. They come straight to you for drop off and pick. No time wasted in long queues at airport. Excellent customer service on WhatsApp.
Cons: I had no issue with this, but others might: Car was perfectly functioning, but not new or fancy if that's what you want.
Pros: Helpful staff
Pros: The agent who met us at the airport was great. It was also very convenient to pickup and dropoff at the terminal.
Cons: The overall condition of the car and it's materials wasn't great.
Pros: The service was fantastic, we got in at 10pm and were met by a representative who took us straight to our car. Car was great, almost brand new and return was just as seamless with no hidden costs.
Pros: Friendly and prompt
Cons: Gave “upgrade” ha ha ha Seat Ibiza with 128,000 km on the clock. Distinct small of cigarettes and evidence of burnt cigarettes on the seats. Not an upgrade!!!!
Pros: I was very pleased to arrive at the airport and find that there was a person, waiting with a sign in baggage claim, who then walked me to the car and went over all the details. They were willing to meet me at 3am for a red-eye flight and were available via phone, as to guide me to the drop off zone. They were very efficient in getting the paperwork to me for a small dent that happened on the trip.
Cons: My issue is not with Rentauto rather with the dicount organization that I rented through. If I were to rent again, I would rent directly through Rentauto.
Pros: Great customer service was provided ! All my questions were answer promptly.. I was not sure how the Toll road transmitter work and pay for toll fees.Rental car need new wiper blades and to reset the tire pressure light to off and the driving headlight was out on the driver side..but otherwise car ran great.
Pros: The service was impeccable, they had everything organized, the car was in perfect order, i have absolutely not one single complaint, i would most certainly recommend the service from rentauto.
Cons: There was nothing to complain about.
Cons: Better information needed about how and where to meet rental agent at Lisbon Airport
Cons: Got a very old car from a diffent class than rented
Pros: Very much!
Pros: dropping off the car was a bit difficult as the drop off was not marked. then I pulled into P4 and had to pay for the parking ticket all because the Discover Cars was not in the same row as the other cars. Would suggest a sign that is easily recognized for an easier drop off
Cons: overall the experience was good. I had to call to notify the attendant that I was at the airport. no sign with my name so caused some concern upon landing in lisbon, then was told the flight time may have been written down incorrectly but at the end, after calling, I was able to meet the representative and get the car OK.
Pros: All worked as arranged
Pros: Really nice. Small company where the person met us personally off the plane and was really nice, while the car was smashing. Really recommend them!
Cons: Just one note: they're such a small company they don't have their own office at Lisbon or Faro Airport so make sure to ask them precisely where they want you to drop the car off (ie we dropped off at Faro Airport and didn't know they wanted us to come right to departures rather than a pair car park so we wasted €4.50 on unnecessary parking. No big deal but just something to note)