RENTAUTO at Lisbon Airport

Pros: easy to work with and patient with me

Cons: The brakes were terrible. Metal on metal and didn’t feel safe at times.

Cons: Returning the car at the airport is tense because of the traffic and the signs, perhaps provide a link (or pin drop) back to P1 to assist the people in returning the vehicle.

Pros: Friendliness of staff

Cons: A little confusion about where to meet up for the pickup process, but was resolved pretty quickly.

Cons: Very limited number of choices for the car return.

Pros: Please read above.

Cons: My only complaint is that it is difficult to find the drop off location at Orient Station. Also, when we picked up the car, it only had 1/4 of a tank of gas. This made it a little stressful for us as we were trying to find a gas station immediately before hitting the road.

Pros: Rent auto gave our car away when our flight was delayed. Awful experience.

Pros: Faster to collect the car

Cons: Nothing to say

Pros: Easy to rent from. Agents were friendly and helpful. Pickup and drop off easy. Was hesitant using a company I hadn't heard of before but it all went well. I would us them again.

Cons: The final invoice took almost 2 months to be sent

Pros: It was not time consuming.

Cons: We didn't get the car we applied for. We had to share VERY sensitive information in order to buy their service (Handwritten card details. I will never do that again. This was a one time thing).

Pros: Zero waiting time, perfect service, game changing holiday experience

Pros: The car was rather old with 158.000 km

Pros: Alles heel duidelijk aangegeven. Vlotte levering en vlotte afhandeling. Top!

Cons: De prijs maar die was overal duur.

Cons: Car broke down, no help. Got an old Citroen C3, driven over 100,000 km!! Many damage and scratches. After a few days, the car could not start. Contacted the car rental and they promised to call back but nothing happened. Had to call them again the next day. Later in the day, roadside assistance arrived, got the car started. Got it driven home to the hotel. The next day it couldn't start again!!. Drove the car to the auto repair shop new battery had to pay for itself (get it refunde).

Pros: Very efficient pick up and drop off directly at the airport without waiting times. Very friendly staff! Price during high season was acceptable.

Cons: Did not like the type of car but that is personal preference.

Pros: The service by the rental company was great, the car was reasonably price, and pick-up and dropp-off were fast

Pros: Rental emplyees were very helpful and quick. My friends used a different rental company on the same trip and spent more time picking up their car.

Pros: new cars: Peugeot 208 and 308

Cons: Very helpful and responsive. Down-to-earth, genuine and friendly staff.

Pros: the lady who was operating the office at the train station was fantastic

Cons: Like I said I haven't received my $1200 damage de[posit

Pros: Best car rental experience ever. They come straight to you for drop off and pick. No time wasted in long queues at airport. Excellent customer service on WhatsApp.

Cons: I had no issue with this, but others might: Car was perfectly functioning, but not new or fancy if that's what you want.

Pros: Helpful staff

Pros: The agent who met us at the airport was great. It was also very convenient to pickup and dropoff at the terminal.

Cons: The overall condition of the car and it's materials wasn't great.

Pros: The service was fantastic, we got in at 10pm and were met by a representative who took us straight to our car. Car was great, almost brand new and return was just as seamless with no hidden costs.

Pros: Friendly and prompt

Cons: Gave “upgrade” ha ha ha Seat Ibiza with 128,000 km on the clock. Distinct small of cigarettes and evidence of burnt cigarettes on the seats. Not an upgrade!!!!

Pros: I was very pleased to arrive at the airport and find that there was a person, waiting with a sign in baggage claim, who then walked me to the car and went over all the details. They were willing to meet me at 3am for a red-eye flight and were available via phone, as to guide me to the drop off zone. They were very efficient in getting the paperwork to me for a small dent that happened on the trip.

Cons: My issue is not with Rentauto rather with the dicount organization that I rented through. If I were to rent again, I would rent directly through Rentauto.

Pros: Great customer service was provided ! All my questions were answer promptly.. I was not sure how the Toll road transmitter work and pay for toll fees.Rental car need new wiper blades and to reset the tire pressure light to off and the driving headlight was out on the driver side..but otherwise car ran great.

Pros: Reliable

Cons: Nothing

Pros: The service was impeccable, they had everything organized, the car was in perfect order, i have absolutely not one single complaint, i would most certainly recommend the service from rentauto.

Cons: There was nothing to complain about.

Cons: Better information needed about how and where to meet rental agent at Lisbon Airport

Cons: Got a very old car from a diffent class than rented

Pros: Very much!

Cons: None

Pros: dropping off the car was a bit difficult as the drop off was not marked. then I pulled into P4 and had to pay for the parking ticket all because the Discover Cars was not in the same row as the other cars. Would suggest a sign that is easily recognized for an easier drop off

Cons: overall the experience was good. I had to call to notify the attendant that I was at the airport. no sign with my name so caused some concern upon landing in lisbon, then was told the flight time may have been written down incorrectly but at the end, after calling, I was able to meet the representative and get the car OK.

Pros: All worked as arranged

Pros: Really nice. Small company where the person met us personally off the plane and was really nice, while the car was smashing. Really recommend them!

Cons: Just one note: they're such a small company they don't have their own office at Lisbon or Faro Airport so make sure to ask them precisely where they want you to drop the car off (ie we dropped off at Faro Airport and didn't know they wanted us to come right to departures rather than a pair car park so we wasted €4.50 on unnecessary parking. No big deal but just something to note)