Lisbon Airport (LIS), Lisbon, Portugal
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Cael at Lisbon Airport

Rua 25 de Abril, Lt. 2-A, 2685-368 Prior Velho
00351 927 815 771
Pick-up instructions
Representative will be waiting for you near Vodafone desk in terminal building.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Period outside of business hours
Mon:04:00-06:00; 20:01-23:59; 00:01-03:59
Tue:04:00-06:00; 20:01-23:59; 00:01-03:59
Wed:04:00-06:00; 20:01-23:59; 00:01-03:59
Thu:04:00-06:00; 20:01-23:59; 00:01-03:59
Fri:04:00-06:00; 20:01-23:59; 00:01-03:59
Sat:04:00-06:00; 20:01-23:59; 00:01-03:59
Sun:04:00-06:00; 20:01-23:59; 00:01-03:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

Cyprus
Mercedes A180
June 23, 2022

Pros: Everything. A member of staff spent a good deal of his times explaining the vehicle, we had not driven the Mercedes auto before and needed help understanding the onboard computer and GPS system. 🤗

Cons: Nothing!!

Canada
Renault Captur
June 22, 2022

Pros: The employees were very helpful

Cons: Difficult to know where to go to be picked up for the car

United Kingdom
Citroen C1
June 19, 2022

Pros: Value for money - reasonable.

Cons: Late, almost an hour for the shuttle bus to come to pickup. Car wasn’t serviced properly. Brake wear warning light came on very early during our rental.

United States of America (USA)
Seat Arona
June 11, 2022

Pros: Loved the car, great value for the price and very friendly staff

Cons: Difficult coordination for the pickup shuttle

Brazil
Mercedes Vito
June 6, 2022

Pros: Atendimento com pessoas atenciosas e qualificadas.

Cons: Uma queixa construtiva, creio que o veículo deveria ter com melhor higienização de limpeza, inclusive detectamos logo após a saída do local que o veiculo estava um tanto empoeirado no seu interior o cinzeiro estava com cinzas e bitucas de cigarros.

Canada
Renault Captur
June 6, 2022

Pros: Silvia picked us up absolutely warm and friendly, same with her coworker who explained everything clearly and cheerfully. Upon return we were happy to checkout with Silvia. I see why Cael is so highly rated. Bravo to the Team …!!!

United States of America (USA)
Renault Captur
June 1, 2022

Pros: Representative very professional, proficient and attentive to details.

United States of America (USA)
Mercedes CLA STW
May 28, 2022

Cons: There was a crack in the windshield that we didn't notice when we picked up the car. We noticed when were about 30 minutes away. When we returned the car I mentioned it and they told me that they knew about it and it was already in the system. Not cool.

United States of America (USA)
Mercedes A180
May 20, 2022

Pros: They are helpful, knowledgeable, and efficient. Our car was great.

Cons: In order to get better prices for a rental, you sometimes have to go off-airport. In this case, it's a bit farther away from LIS, and not easy to find/get to. But they made it easier, with special instructions on the rental agreement, and we had bought Nav in our car--don't even think of renting a car there without it.

Canada
Fiat 500 Hybrid
May 19, 2022

Pros: Very friendly and helpful folks

Cons: It was hard to know where to find them at the airport in Lisbon, without a phone ( no local sim card) you are stuck.

United States of America (USA)
Seat Arona
May 12, 2022

Pros: They were fast to check us in at the counter

Cons: We couldn't find a representative at the vodafone, we called and was told he was outside but the van had left so it was frustrating getting through the phone but once we got to Cael they were pretty good.

United States of America (USA)
Seat Arona
May 4, 2022

Pros: My contact person Sylvia was just superb.

Cons: Personalized service

Sao Tome and Principe
Mercedes CLA STW
April 30, 2022

Pros: I received the same vehicle that I chose when I made the reservation. Employee professionalism. Focus on customer needs and not insist on selling accessory services that we don't want.

Cons: Nothing to report. Everything was fine.

Canada
Renault Captur
April 21, 2022

Pros: We found Cael to be great. The car was nice and clean, and what we wanted for our visit to Portugal. Pick up and drop of were both fast and courteous. We appreciated the toll transponder as well, which made it very easy to drive south to Carveiro.

Cons: The only thing I would suggest is clearer instructions when arriving at the airport. My paper said a representative would be waiting near a kiosk but we ended up having to call them. Which is fine, if we new that before hand instead of searching around for a representative. That's the only thing.

Canada
Citroen C1
April 1, 2022

Cons: Pickup was complicated and difficult

Israel
Seat Arona
March 17, 2022

Pros: Very helpful, quick

United Kingdom
Seat Arona
March 8, 2022

Pros: Amazing customer service, Very professional and helpful. Welcome message on WhatsApp Business was the first for me in car rentals, and it made the whole communication and coordination so easy. Picked us up at the airport promptly and helped us through the process in a very professional way.

United States of America (USA)
Seat Arona
January 4, 2022

Cons: Didn't like the airport pickup instructions and assistance. My phone was not equipped with foreign access and therefore difficult to keep up with communication.

United States of America (USA)
Mercedes A180
December 13, 2021

Cons: The car was sent out with very low tire pressure which set off an alarm on the dash. Also, Discover Cars did not meet us at their designated area, forcing us to purchase a local sim card to contact them. After requesting, Discover Cars did not off any consideration for the above 2 anomalies. Poor business practices

United Kingdom
Renault Clio STW
December 10, 2021

Pros: Friendly.

Cons: difficulty in finding depot when returning car, even with sat nav

United States of America (USA)
Peugeot 308
November 7, 2021

Pros: Great service - good price - great car

United States of America (USA)
Citroen C1
October 25, 2021

Pros: the staff was nice and the car ran well

Cons: the gps unit was old and couldn't get signal a lot, the car did not open from the inside on the passenger side

United States of America (USA)
Mercedes A180
October 23, 2021

Pros: Extremely friendly and professional

Cons: We liked everything!!!

United States of America (USA)
Seat Ibiza
October 6, 2021

Pros: Car was in great condition. Did not take long to pick up car or drop it off.

Cons: Rental agreement said to wait for Cael at meeting point but there was not a representative and had to call as if they forgot we were arriving.

United States of America (USA)
Citroen C1
September 27, 2021

Pros: Staff was fantastic, friendly, trustworthy and helpful.

Cons: Service was great, car was not in as good of condition as I would have hoped for and location was off site (shuttle) from airport.

Netherlands
Peugeot 308
September 21, 2021

Pros: Personal, friendly and not pushy or scaring to upsell insurance etc.

Cons: Our initial car had a damaged tire, took some time to find a new car and adjust paperwork. But in the end the solution was perfect!

Netherlands
Renault Megane STW
August 24, 2021

Pros: No nonsense handling and car pick-up/drop-off (with shuttlebus in Lisbon and on the airport parking in Faro)

Luxembourg
Mercedes Vito
August 11, 2021

Pros: Everything was perfect

Cons: Maybe the weather, if they do have any impact on it! :p

Belgium
Fiat 500 Hybrid
August 9, 2021

Pros: They put everything in my language - this was aa very nice surprise! Rest was handled very efficient

Cons: Nothing to tell

United States of America (USA)
Seat Leon STW
July 27, 2021

Pros: Service was great and quick. The car was in good shape and clean. Staff was amazing.

Cons: The car had a couple (very) minor problems, nothing that affected the rental whatsoever.

Belgium
Seat Ibiza
July 26, 2021

Pros: Best experience ever!! I rent a lot of cars and never had such a good service. They even give a colorbook for the kid for on the plane.

Cons: Nothing

Portugal
Seat Arona
July 13, 2021

Pros: The attending agent was fast, friendly and efficient!

United States of America (USA)
Mercedes A180
July 13, 2021

Pros: Good product at a good price

Cons: Pickup and drop off a bit cumbersome

United States of America (USA)
Mercedes A180
July 7, 2021

Pros: I like the fact that the car rental company reached out to me ahead of time and gave me a more convenient location to pick up my car from.

Latvia
Seat Leon STW
July 5, 2021

Pros: Абсолютно все было отлично! Быстро, понятно и чемоданы в багажник загрузили.

Denmark
Mercedes A180
July 1, 2021

Pros: Yes.

Cons: Too far from the airport, and my International card was denied.

Belgium
Renault Clio STW
June 27, 2021

Pros: Everything went smoothly. People were very friendly and helpful. Out kids even got a little present. We will definitely return here.

Cons: Nothing, it was a very goed experience overall.

United Kingdom
Seat Arona
June 12, 2021

Pros: Efficient collection. Excellent new vehicle. Good value

Cons: Nothing

Hungary
Citroen C1
June 11, 2021

Pros: We got a brand new car, stuff was friendly.

Cons: Finding them at the aiport was very difficult.

United States of America (USA)
Seat Leon STW
June 1, 2021

Pros: Great customer service, reps make the process super efficient, quickly picked us up when we called even though we arrived earlier than expected, car was in impeccable condition.

Portugal
VW Golf
March 17, 2021

Pros: Very Friendly and professional staff

Cons: nothing

United States of America (USA)
Seat Ibiza
February 3, 2021

Pros: Everything! Great value and honest people.

Switzerland
Seat Ibiza
January 6, 2021

Pros: Friendly staff.

Cons: n/a

Most Popular Car Rental Deals

Lisbon Airport Car Rental
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Mercedes Benz C Class or similar
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$192.68 / per day
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Mercedes Benz C Class or similar
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$196.34 / per day
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Mercedes Benz C Class STW or similar
Mercedes Benz C Class STW
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$200.09 / per day
Lisbon Airport Car Rental
Premium
Mercedes Benz C Class STW or similar
Mercedes Benz C Class STW
  • 5
  • 4
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$203.90 / per day
Lisbon Airport Car Rental
Luxury
Mercedes GLE or similar
Mercedes GLE
  • 5
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$423.16 / per day
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Mercedes GLE or similar
Mercedes GLE
  • 5
  • 3
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  • Auto.
Cael
$431.20 / per day

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Road tax, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Toll pass / E-toll device, Airport Surcharge.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 23.

Maximum rental age is 74 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard debit card, American Express Debit card.

Cheques, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.

Crossing country borders is allowed to the following countries: Spain-Mainland.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Outside of business hours.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  08:00 - 20:00
Sun:  08:00 - 20:00

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Working hours
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Tue:08:00-20:00
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Thu:08:00-20:00
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Working hours
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Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
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Excellent 8.3 / 255 reviews
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Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
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+34902360636 / +351962739069
Rua General Humberto Delgado 2, 2685-340 Prior Velho
$128 - $616
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Routes Car & Truck Rentals
Routes Car & Truck Rentals
Excellent 8.1
+351217818296
Rua José Fonseca Carvalho, 9, 2685-869 Prior Velho
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Avis
Excellent 8.1 / 22 reviews
+351218435550
Alameda das Comunidades Portuguesas, 1700-111 Lisboa
$77 - $209
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Bravacar
Excellent 8 / 157 reviews
+351219405350 / +351961437790
Rua Martires De Timor 28, Rua Figo Maduro 2, 2685-311, Lisbon
$23 - $31
Working hours
Mon:08:01-19:59
Tue:08:01-19:59
Wed:08:01-19:59
Thu:08:01-19:59
Fri:08:01-19:59
Sat:08:01-19:59
Sun:08:01-19:59
Interrent
Excellent 8 / 124 reviews
+351211411381 / +351211451381
Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém 1700-007 Lisboa
$46 - $56
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
Rhodium
Excellent 8 / 73 reviews
+351211451595 / +351221450472
Lisbon Airport
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Dollar
Very good 7.9 / 19 reviews
+351219426300 / +351218438661
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$111 - $130
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
Klass Wagen
Very good 7.8 / 240 reviews
+351308800132 / +351707502656
Rua Doro 5, 2680-032 Camarate
$41 - $48
Working hours
Mon:00:00-23:00
Tue:00:00-23:00
Wed:00:00-23:00
Thu:00:00-23:00
Fri:00:00-23:00
Sat:00:00-23:00
Sun:00:00-23:00
Firefly
Very good 7.7 / 16 reviews
219426300
Aeroporto Gen Humerto Delgado
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Surprice
Very good 7.6 / 938 reviews
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800 - 023
$65 - $98
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
RightCars
Very good 7.5 / 92 reviews
+351308811524
Rua Mártires de Timor Nº 28, Quinta do Figo Maduro,Lisbon,2685-331 Prior Velho
$276 - $580
First Rent
Very good 7.4 / 24 reviews
+351229568856
Alameda Das Comunidades Portuguesas, 1700-111 Lisboa
$148 - $393
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Ace Rent a car
Very good 7.3 / 37 reviews
+34902360636 / +18778223872 / +34971084916
R. Gen. Humberto Delgado 2, 2685-340
$31 - $36
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Drive&Go
Very good 7.3 / 5 reviews
+351963661824
Avenida Marechal Gomes da Costa nº 21 E, Lisbon
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Goldcar
Very good 7.2 / 178 reviews
+351211451595 / +351211451381
Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém
$40 - $51
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
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