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Guerin at Lisbon Airport
Aeroporto Internacional Humberto Delgado Alameda das Comunidades Portuguesas
00351 218 486 191 / 00351 218 483 232
Pick-up instructions
Rental desk is located in terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-01:00
Tue:06:00-01:00
Wed:06:00-01:00
Thu:06:00-01:00
Fri:06:00-01:00
Sat:06:00-01:00
Sun:06:00-01:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
PW
United Kingdom
Mercedes Benz C Class STW
October 22, 2021
Pros: Good automated checking in system
Cons: Some of the automated machines out of action so had to wait for a small time
OZ
Israel
Mercedes Benz B Class
July 24, 2021
Pros: disappointed
Cons: deception get not the same model
CK
United Kingdom
Mercedes Benz B Class
June 25, 2021
Cons: Gave me the wrong car
DL
United States of America (USA)
Toyota Yaris
June 25, 2021
Pros: The representative was very helpful and even gave me a free upgrade. Super nice and very clean car.
Cons: Prices for automatics are much higher, but that is not just at Guerin.
HF
United Kingdom
Ford Fiesta
June 18, 2021
Pros: Everything perfect
Cons: Nothing to add
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1180.80), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
Prepaid tolls are available for 1.85 EUR per day.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 5.50 EUR per day applies to drivers under the age of 25, with a maximum of 77.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee of 5.50 EUR per day applies to drivers under the age of 25, with a maximum of 77.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1330.80 EUR to 2980.00 EUR, depending on the car group.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1330.80 EUR to 2980.00 EUR, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Crossing country borders is only allowed for European Union countries.
Crossing country borders is allowed by previous request and for an additional charge of 73.80 EUR per rental.
Written permission from the rental company is required.
Crossing country borders is allowed by previous request and for an additional charge of 73.80 EUR per rental.
Written permission from the rental company is required.
Optional extras and services
Available special equipment: GPS Navigation system, Booster seat (4-10 years of age), Toll pass / E-toll device, Young driver fee, First additional driver.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is available only within 15 km from the car rental office, by previous request and for an extra charge of 24.60 EUR.
Delivery service outside city limits and up to 30 km is available for 43.05 EUR.
Delivery/Collection service for distances over 30 km is available for 61.50 EUR.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is available only within 15 km from the car rental office, by previous request and for an extra charge of 24.60 EUR.
Delivery service outside city limits and up to 30 km is available for 43.05 EUR.
Delivery/Collection service for distances over 30 km is available for 61.50 EUR.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 30 EUR refueling service charge.
A deposit for a tank of fuel is required upon pick up.
A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 28 days.
Business hours
Service outside of business hours is available by request and for an additional charge of 44.60 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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