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Guerin at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: That the staff are friendly and happy to assist with any questions in detail. They will not leave you feeling like you don’t understand something
Cons: Nothing. Maybe a transponder should be fitted automatically and adjust the price to include that, save some confusion when using toll roads
Pros: One of the best, easiest and most helpful car hire experiences I’ve ever had. We had to unexpectedly extend a day because my partner ended up in the hospital a full day with food poisoning. And Guerin’s customer service and airport location representatives were more helpful than anyone I dealt with during the whole process. I recommend them very highly. Thank you!
Cons: Nothing— al was great.
Pros: Totally no problems. New cars in perfect condidtions. Great company :)
Cons: Everything was perfect :)
Cons: Unethical agent trying to charge me $1600 to upgrade to an automatic while it should have only been $30.
Pros: This has been one of the best car rental experiences in my life. And I used to travel a lot. Wonderful and efficient service, excellent car and price
Cons: Nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
If the renter travels through a toll collection point, the renter's credit card will be charged the cost of the toll plus an administration fee.
Prepaid tolls are available for 1.85 EUR per day.
A young driver fee of 7.70 EUR per day applies to drivers under the age of 25, with a maximum of 38.50 EUR per rental.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1330.80 EUR to 2980.00 EUR, depending on the car group.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is available only within 15 km from the car rental office, by previous request and for an extra charge of 24.60 EUR.
Delivery service outside city limits and up to 30 km is available for 43.05 EUR.
Delivery/Collection service for distances over 30 km is available for 61.50 EUR.
A deposit for a tank of fuel is required upon pick up.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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