Lisbon Airport (LIS), Lisbon, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Guerin at Lisbon Airport

Aeroporto Internacional Humberto Delgado Alameda das Comunidades Portuguesas
00351 218 486 191 / 00351 933 882 724
Pick-up instructions
Rental desk is located in terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:05:59-23:59
Tue:05:59-23:59
Wed:05:59-23:59
Thu:05:59-23:59
Fri:05:59-23:59
Sat:05:59-23:59
Sun:05:59-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Portugal
Nissan Qashqai
May 24, 2024

Cons: I was supposed to rent a Nissan Qashqai, which is classified as an intermediate SUV, but I was given a small compact SUV from Renault instead. When I complained, Guerin claimed that both vehicles are classified as compact cars. However, on Discovers.com, they are listed at different price levels, with clear distinctions between compact and intermediate categories. Despite this, the Guerin rental counter insisted on renting me the compact car.

Belgium
Renault Megane STW
May 18, 2024

Pros: Everything was perfectly explained

Cons: Difficulties for olders renters to do everything at the desk with those computers. It would have been better to have real peoples in order to give all the informations in stead of doing with those impersonal computers

United States of America (USA)
Renault Clio
May 15, 2024

Pros: Everything was at the airport and easy to pick up and return.

Poland
Toyota Yaris Cross
May 12, 2024

Pros: Generally correspond with expectations

Cons: Tight space with not enough light during check-in

Canada
Hyundai Kauai
April 19, 2024

Pros: Electronic notifications

Canada
Renault Megane
April 13, 2024

Pros: Nothing - car failed, customer sevice failed, post customer service gives ghosting a new meaning...

Cons: The original vehicle had over 65000 km and was not properly maintained as both the battery and alternator failed… we ended up losing power steering, no lights at night, no central display, no defogger on rainy dark night which was obviously very dangerous. Then we were told to call back the next day and even though the tow truck showed up within an hour, we had to wait 3 hours for a taxi, as Guerin doesn’t pay market rates and went to Faro from Vilamoura for another car… still waiting on refund

United Arab Emirates
Hyundai Kauai
April 12, 2024

Pros: Best car rental in the world

Canada
Volkswagen T-Roc
April 3, 2024

Pros: Fantastic vehicle, very clean, and spacious vehicle

Cons: Vehicle was the same class but different make and model which is fine.

United States of America (USA)
Toyota Yaris Cross
March 29, 2024

Cons: The car i picked up the doors would not lock. I had to replace the car which took 2 days due to availability and I had to travel 1.5 hours each way to replace it.

Italy
Volkswagen T-Roc
March 26, 2024

Pros: Very helpful and competent staff in the check-in process. Satisfactory answers to all my requests

Cons: I forgot to ask the drop-off details and they did not remind me.

Czech Republic
Renault Megane
March 26, 2024

Pros: Awesome automation of pick-up process

Portugal
Renault Clio
March 19, 2024

Pros: Very professional agents in the desk and the cars are very good.

Cons: nothing

Portugal
Toyota Yaris Cross
March 18, 2024

Pros: That they had associates available to help you.

Cons: It was a little confusing as to how to use the system and pick up the car.

Canada
Toyota Corolla
March 18, 2024

Pros: Friendly agents.

Cons: Nothing.

United States of America (USA)
Toyota Yaris Cross
March 10, 2024

Pros: Excellent drop-off service when returning the car.

Cons: Pick-up on the first day was very slow. The app used at check-out kept timing-out before the condition of the car could be entered*. *The lighting at 6pm in the rental car lot was too dim for any reasonable photos to be taken and uploaded. Also, when importing from my iPhone photo's directory, the photo often transferred into the Guerin app as a black square and only worked reliably when taken right from the Guerin app itself. This delayed the inspection and caused the app to time-out :(

Canada
Toyota Yaris Cross
March 9, 2024

Pros: Very pleased. Actually had power outage at Lisbon airport when picking up but staff did hardcopy and got everyone out.

Belarus
Toyota Yaris Cross
February 26, 2024

Pros: Overall, it was a positive experience renting a car from Guerin. I booked in advance and was provided a form to fill with my details. So upon the pick up time everything was ready. The car was in a very good condition, clean and well maintained. The drop off was also very easy and quick, they released the deposit the next day.

Cons: Everything was good.

United Kingdom
Renault Clio
February 24, 2024

Cons: The drop off location is not the easiest of access

United States of America (USA)
Nissan Qashqai
February 23, 2024

Pros: profesionalism of personel.

Hungary
Hyundai Kauai
January 7, 2024

Pros: Everything except settlement.

Cons: Financial accounting.

United States of America (USA)
Toyota Corolla
January 6, 2024

Pros: They don’t charge crossing border fee. All the staff are extremely nice and helpful.

Cons: We wanted a sedan, they upgraded us a SUV which we didn’t want to drive around in south Spain . It took more than 30 mins to eventually get a hatchback. The staff is very friendly though.

Belgium
Renault Clio
January 4, 2024

Pros: This was the first time we rented a car, the people of Guerin were very helpful explaining all the steps at pickup and dropoff.

Cons: Nothing to say.

Portugal
Toyota Yaris Cross
December 25, 2023

Pros: Great service

United Arab Emirates
BMW 3 Series
November 16, 2023

Pros: Staff were friendly, helpful and efficiently assisted and explained everything.

Cons: Simply that I was given a car with a lower grade than what I booked.

Canada
VW Polo
November 2, 2023

Pros: Voiture impeccable, retour du véhicule super efficace, dépôt de garanti très raisonnable, aucun frais prélevé en sus de la location et les péages d'autoroute.

Canada
VW Polo
October 29, 2023

Pros: Fast and efficient

Cons: Nothing

Canada
Hyundai Kauai
October 25, 2023

Pros: Perfect service. Agent was fast and as I had pre-checked in I was only there for a couple of mins. Then I went to the garage for the car. Again only a couple of minutes. Both staff were super nice. I chose Guerin because I was red to have all the insurances covered with no surprises at the booth. You can get cheaper but they will get you with one on the insurances when you get there. Lots of companies don’t accept your credit card insurance.

Canada
Toyota Yaris
October 17, 2023

Pros: Ease of picking up and returning the rental car.

Cons: The TOMTOM GPS was not worth the cost and was spotty functionally.

Switzerland
Hyundai Kauai
October 15, 2023

Pros: Guerin sent Google map location for the nearest gas station to the return point, and location on the return point. Makes it easy for us.

Cons:

United States of America (USA)
Nissan Qashqai
October 13, 2023

Pros: There were plenty of staff assisting all of the customers.

United Kingdom
Renault Clio
September 27, 2023

Pros: Everything was great

Cons: All good

Canada
Hyundai i30
September 24, 2023

Pros: Nice upgrade amongst the wait and pick up chaos

Cons: Could be faster for self check-in - slow system

United Kingdom
VW Polo
September 17, 2023

Cons: At no point during picking up the car and signing the contract was mentioned that there are tolls in Lisbon and how this is going to be managed during rental period. It was impossible to get through to the customer service and the information provided on the Guerin's website was different from what was on the T&Cs. Not enough information about how to return the car.

Ireland
Toyota C-HR
September 6, 2023

Cons: Tyres were severely deflated

United States of America (USA)
Renault Clio
September 4, 2023

Cons: Rarely get the car that was reserved.

United States of America (USA)
BMW 1 Series
September 1, 2023

Pros: Friendly and expedient

Cons: Nothing

Poland
Hyundai i30
September 1, 2023

Pros: almost a new car, quick service

Cons: -

Canada
Renault Clio
August 5, 2023

Pros: On-site location at airport terminal, self check-in (with agent assistance) reduced wait time and made pick up process easy.

Cons: Vehicle did not have windshield washer fluid at pick up time.

Philippines
Fiat 500
August 4, 2023

Pros: Easy and quick

Cons: The additional insurance options are confusing

United States of America (USA)
Toyota Corolla
July 27, 2023

Pros: Quick delivery. Helpful agent did not try to sell addional items.

Cons: Delivery email window for validation is only 1/2. I was not informed by the agent. The automation is too extreme at pick up time

United States of America (USA)
Toyota Corolla
July 27, 2023

Pros: Quick delivery and helpful agent at pick up

Cons: Car nit inspected by agent at pick delivery email is only valid for 1/2 hour after which you have no way to note damage to car.

Canada
Nissan Qashqai
July 26, 2023

Cons: the car itself is not good

Canada
Renault Clio
July 26, 2023

Pros: Brakes were squeaky and loud

Latvia
Nissan Qashqai
July 22, 2023

Pros: We booked Nissan Qasqai, but get Ducia Duster. It was Ok.

Cons: For the firt time it was respectively easy. Thanks to stuff, some questions were.

Canada
Toyota Corolla
July 19, 2023

Pros: The price was decent, and the condition of the vehicle was in good shape for a rental. Minor wear and tear on the exterior (surface scratches) on delivery, but that's generally expected with a rental, and as long as you take pictures prior, you're fine.

Cons: The staff provided a car with an empty tank, and their solution of having us wait while they get it filled was not ideal. Fortunately, someone on staff was competent enough to realize they could just give me another similar car from their fleet. The whole process added almost an hour to our exit from the airport.

Portugal
Fiat 500
July 11, 2023

Pros: O levantamento do carro era para ser self Service mas o sistema é péssimo

Belgium
Hyundai i30
July 10, 2023

Pros: I received efficient help in the computerized rental contract from your agent as well as good practical info from the person from whom I received the car

Cons: When returning the car I received vague and incomplete info as to how I was going to receive info and reimbursement (when applicable) of the toll road prepayment and release of the 1000€ deposit

United States of America (USA)
Toyota Corolla
June 26, 2023

Cons: All of the rental agents at the car pickup.

United States of America (USA)
Nissan Qashqai
June 26, 2023

Cons: Rude and unprofessional staff.

United States of America (USA)
Toyota Yaris
June 26, 2023

Pros: Easy hassle free pick up and drop off process

United States of America (USA)
Nissan Qashqai
June 25, 2023

Pros: I liked the way the employee that received me was very professional, I wish I knew his name. Thank you very much

Cons: The only thing I have to say is Guerin provided me with an excellent service. Thank you!

United States of America (USA)
Hyundai i30
June 19, 2023

Pros: quick service, helpful agents

Cons: nothing

United States of America (USA)
Toyota C-HR
June 10, 2023

Pros: Great car, great service, great efficiency

Cons: NA…all was perfect

Spain
Renault Megane Sports Tourer
June 6, 2023

Pros: Never again

Cons: The fee qty said by discovercars is not what Guerin is asking

Canada
Renault Clio
May 20, 2023

Pros: It was very efficient, super easy

Cons: 2 comments: - I asked for a compact but i got a small suv, would have preferred a small car for parking ease - I had to check in again at the self serve checkin counter even though I had done so online. Would have been nice to do entire process online including deposit and qr code for keys - in Canada manual cars I have driven did not have the R where you have to lift the button to reverse the vehicle and so it would have been nice if that was made easily accessible to know how to in R gear

Israel
Toyota Corolla
May 6, 2023

Pros: once the car was available it all went well

Cons: car was not available at pickup time but you are not allowed to be late returning it by the same about of time, so list almost one hour of driving.

United States of America (USA)
Toyota Corolla
April 21, 2023

Cons: The pickup instructions at Lisboa airport were not very clear. I was not arriving by a flight. I was already in Lisboa. I went to the car pickup area but they asked me to go to the terminal to finalize the contract. This could have been explained clearly.

United States of America (USA)
Renault Clio
April 21, 2023

Pros: Extremely convenient

Cons: A lot of emails

Switzerland
Hyundai i30
April 20, 2023

Pros: friendliness and helpfulness of the agents

Cons: too techy

Canada
Toyota Corolla
April 19, 2023

Pros: The agent at the airport was very efficient.

Cons: As mentioned, it was impossible to contact them.

United States of America (USA)
Toyota Corolla
April 5, 2023

Pros: Efficiently run!

Israel
Toyota C-HR
March 31, 2023

Pros: Everything was just fine

Cons: Nothing

Australia
Hyundai Kauai
March 28, 2023

Pros: That the staff are friendly and happy to assist with any questions in detail. They will not leave you feeling like you don’t understand something

Cons: Nothing. Maybe a transponder should be fitted automatically and adjust the price to include that, save some confusion when using toll roads

United States of America (USA)
Toyota Yaris
March 17, 2023

Pros: One of the best, easiest and most helpful car hire experiences I’ve ever had. We had to unexpectedly extend a day because my partner ended up in the hospital a full day with food poisoning. And Guerin’s customer service and airport location representatives were more helpful than anyone I dealt with during the whole process. I recommend them very highly. Thank you!

Cons: Nothing— al was great.

Poland
Hyundai i30
March 10, 2023

Pros: Totally no problems. New cars in perfect condidtions. Great company :)

Cons: Everything was perfect :)

United States of America (USA)
Renault Clio
March 5, 2023

Cons: Unethical agent trying to charge me $1600 to upgrade to an automatic while it should have only been $30.

Canada
Renault Clio
March 4, 2023

Pros: This has been one of the best car rental experiences in my life. And I used to travel a lot. Wonderful and efficient service, excellent car and price

Cons: Nothing

United States of America (USA)
Toyota Corolla
March 1, 2023

Pros: Quick and easy

United Kingdom
BMW 5 Series STW
January 31, 2023

Pros: great overall experience

United States of America (USA)
Renault Clio
January 26, 2023

Pros: Everyone was efficient and helpful. It was very helpful to receive a text a few day before the return as a reminder to fill up the tank and a link to the closest station.

Cons: Everything was great!

United States of America (USA)
Toyota C-HR
January 7, 2023

Pros: Extra charge, bad service

Cons: Extra charge, bad service

Portugal
Hyundai i30
January 3, 2023

Pros: Brand new cars

Cons: Easy and straight forward service

United States of America (USA)
Toyota Corolla
December 26, 2022

Pros: The pick up experience was seamless.

Cons: The dropoff experience was also good but we had a difficult time finding where to return at the airport. I think the dropoff instructions could have been more clear.

United States of America (USA)
Hyundai Kauai
December 2, 2022

Pros: Being in a foreign country they were very helpful with all our inquiries!

Cons: Helpful in all of our needs!

Canada
Nissan Qashqai
November 30, 2022

Pros: Agents were all knowledgeable and efficient. Pick up was very easy with the automated booths and key pick up.

United States of America (USA)
Toyota Corolla
November 18, 2022

Pros: Service was flawless!

Cons: It was all close to perfect.

United Kingdom
BMW 3 Series
November 17, 2022

Pros: Customer service and quality of the cars

Cons: N/a

Ireland
Renault Megane Sports Tourer
October 26, 2022

Pros: helpfulness and efficient

Cons: nothings

Canada
Fiat 500
October 21, 2022

Pros: fast efficient

Cons: very difficult to find the rental return entrance. almost missed my flight due to this.

Canada
BMW 3 Series STW
October 16, 2022

Pros: The staff were very friendly and offered assistance as needed during the rental process.

Cons: No complaints

Canada
Renault Clio
October 12, 2022

Pros: Amazing customer service.

United States of America (USA)
Hyundai Kauai
October 10, 2022

Pros: Good car, reasonable price

Cons: Lack of agents at pick up. All automated, with a couple of agents to help with the process, but not user friendly for people needing an agent.

Canada
Renault Megane
October 8, 2022

Pros: Good service when picking up car

Cons: When I drop off the car I have full insurance, and they where trying to charge me for vacuum the vehicle . Not right this should not happen . No matter the state of car . Full insurance is what I requested.

United States of America (USA)
Hyundai Kauai
October 6, 2022

Cons: I took the car 1 line almost full the car with gas and I bring it the same and they told me they will charge me 30€ penelty after I even have the pic not happy at all

Romania
Hyundai i30
October 3, 2022

Pros: The whole process was super easy, fast, vehicle was very good

Cons: Nothing to complain about

Canada
Renault Megane
September 29, 2022

Pros: Good service

United States of America (USA)
BMW 3 Series STW
September 29, 2022

Pros: Fast and nice employees

Cons: Trocar was dirty for sure!

Poland
Fiat 500
September 26, 2022

Pros: - Fair price; - No hidden payments; - Fast pick-up (in comparison with other providers) and drop-off; - The system is automated through a self-service kiosk; - All deposit money was returned to my credit card without any issues and weird and unfair deductions

Cons: Nothing so far

Portugal
Fiat 500
September 18, 2022

Pros: The staff was very kind when we decided to cancel our reservation

Cons: Very unorganised, there were no cars available and there was an enormous line. It ruined our trip and we cancelled the car

Nigeria
Hyundai Kauai
September 6, 2022

Pros: Efficient, simple and fast

Brazil
Hyundai Kauai
September 1, 2022

Pros: Excellent!

Cons: I liked all the attention.

Canada
BMW 5 Series Touring
August 29, 2022

Pros: Fast pickup and drop-off. Good quality vehicle!!

Cons: Would be nice to have other drop-off options in town (Lisbon).

United States of America (USA)
Nissan Qashqai
August 29, 2022

Pros: Everything was smooth, employees were very helpful.

Cons: N/a

United Kingdom
Nissan Qashqai
August 15, 2022

Pros: Because it's computerised, its cheaper. Also there was a shorter queue at Lisbon airport when compared to there companies.

United States of America (USA)
Hyundai Kauai
August 11, 2022

Pros: nothing

Cons: the fact that I was misinformed and not assisted with my issue

United Kingdom
Hyundai Kauai
August 10, 2022

Pros: Efficient and kind service all the way through

United Kingdom
Nissan Qashqai
August 2, 2022

Pros: Efficient and convenient. Shame about the booking company.

Cons: Booking company

United States of America (USA)
Renault Clio
July 11, 2022

Pros: Quick and easy

France
BMW 3 Series STW
July 11, 2022

Pros: Agents, once found, are polite and efficient.

Cons: See above

United States of America (USA)
Fiat 500
July 7, 2022

Pros: It was an overall good experience.

Cons: I had booked the car online before my arrival, and upon arrival I had to fill out all the same information again which took awhile. When I finally got to the garage after some time, the process wasn’t very clear as to how to get the keys from the lock box and I felt like i was burdening the women working out there.

Portugal
Nissan Qashqai
June 16, 2022

Pros: Far more efficient than any other service I've use in Portugal. Highly, highly recommended!

United States of America (USA)
Opel Crossland X
June 14, 2022

Pros: The customer service rep was very helpful in explaining everything and directing us to the correct places

Cons: Just a long walk from check in to actual pick up (at Ghent Lisbon airport).

United States of America (USA)
Renault Megane Sports Tourer
June 3, 2022

Pros: Great car. Airport location. Reasonable price.

Cons: Pick up was slow. Drop off was slow.

United Kingdom
Citroen C4
May 16, 2022

Pros: Hands on help

United States of America (USA)
Toyota Yaris
May 12, 2022

Pros: The agent walked me through the process so all went well, and it was quick & efficient.

Israel
Toyota C-HR
May 12, 2022

Pros: Even though on your site I chose all insurances at the Driver everything maximum when I came to the desk I had to add a lot of money to have full insurance to add another driver it was it really felt like cheating

Cons: It’s very obvious that they try to catch you with the as if low price. but then you end up paying higher than other more known companies

China
Toyota C-HR
May 5, 2022

Pros: The company did not give me the car. Your services sucks. I got car from Europe car. They also deduct 300 plus 100 euros which I could not get after 15 days. I complaint twice to car company but their attitude is very unprofessional

Portugal
VW Polo
May 4, 2022

Pros: The people at the check in are friendly and helpful

Cons: The drop off is all automated and I would have appreciated having someone there who would look at the car with me at drop off to ensure there was no damage. There was 1 woman in the booth who seemed wedded to her phone and wouldn't even look at me. In the past there were always 3 or 4 people around who would take back the car.

United States of America (USA)
Toyota Yaris
May 2, 2022

Pros: The car was clean, return was easy.

Cons: The pick up process was a bit involved.

United Kingdom
Opel Crossland X
March 18, 2022

Cons: Computer system was not very clear and it was a stressful experience

United Kingdom
Mercedes Benz E Class
February 26, 2022

Pros: Really helpful staff both picking up and dropping off. The time to pick the car up took ages as there was only one agent working late and a big queue of people (the agent was great but just over worked)

United Kingdom
Toyota Yaris
February 24, 2022

Pros: Very helpful staff, car was better than expectations. Availability at short notice

Cons: Lack of directions to drop off. A map might have been provided as signage was known to be an issue.

United Kingdom
Opel Crossland X
February 17, 2022

Pros: Very efficient and fast pick up and drop off

Cons: Car smelled of tobacco

United Kingdom
Opel Crossland X
February 10, 2022

Pros: They are very helpful and quick

Cons: Nothing

United Kingdom
Toyota C-HR
January 31, 2022

Pros: The service was great

Cons: Nothing. I like everything

Portugal
Toyota Yaris
January 11, 2022

Pros: Its was Almost great!

Cons: The after rental is a shame!

United States of America (USA)
Toyota Yaris
January 7, 2022

Cons: thought the price was very high

Israel
Mercedes Benz B Class
July 24, 2021

Pros: disappointed

Cons: deception get not the same model

United Kingdom
Mercedes Benz B Class
June 25, 2021

Cons: Gave me the wrong car

United States of America (USA)
Toyota Yaris
June 25, 2021

Pros: The representative was very helpful and even gave me a free upgrade. Super nice and very clean car.

Cons: Prices for automatics are much higher, but that is not just at Guerin.

United Kingdom
Ford Fiesta
June 18, 2021

Pros: Everything perfect

Cons: Nothing to add

United Kingdom
Ford Fiesta
June 14, 2021

Pros: Staff were great. Car was clean and new.

Cons: No complaints

Poland
Fiat 500 X
December 24, 2020

Pros: Modern, user friendly front desk. Extremely friendly staff.

Cons: Nothing

Hong Kong
Mercedes Benz B Class
September 7, 2020

Pros: Service provided was normal

Cons: Guerin in counter was very hard sell their full coverage better than Discovercars. She threatened no instant support by Discovercars if there were accident happened. Moreover Guerin provided so called same class Fiat car instead of Mercedes Benz B class, I felt it much lower than B class and has a bit feeling of danger.

United Kingdom
Ford Fiesta
August 23, 2020

Pros: Liliana and Duarte are amazing peoples and the customer service the provide was excellent

Portugal
Mercedes Sprinter
August 3, 2020

Pros: Efficiency getting the right alternative to me

Cons: They didn't had the Mercedes tourer that I booked available and they told me that the only one they had it belonged to a higher group.

Portugal
Ford Fiesta
June 7, 2020

Pros: Had a car upgrade

Cons: Did not Tell working hours to drop off

Portugal
Ford Fiesta
May 9, 2020

Pros: Very friendly staff

Ireland
Ford Focus STW
August 27, 2019

Pros: I liked the text message that you sent before I handed back the car directing me to the nearest petrol station, that was origional and very useful.

Cons: I had to queue for over 1.5 hours after arriving on a 10pm flight to get my booking and again for over 15 minutes to pick up the car. I have rented well over 200 cars over the past 20 years and this is by far the worst customer experience I have ever had. Because of this, I would not recommend anyone to use your service and this is unacceptable, all the other car hire companies were not as busy and I would prefer to pay more and get the car faster.

United Kingdom
Renault Megane
August 3, 2019

Pros: Just about everything except the potential confusion referred to above and the fact that when I dropped the car off, the facility was very, very busy (which was not Guerin's fault) so it took me much longer than I had allowed to comfortably catch my flight.

Cons: Please see previous answer

United Kingdom
Ford Focus STW
July 8, 2019

Pros: Car was clean and met needs. Staff were always courteous and professional and clearly working hard.

Cons: It took 2.5 hours from reaching the rental desk to leaving the airport. I am furious, just absolutely enraged. An unbelievably long time that is completely unacceptable. Initial wait time was over 1.5 hours, then it also took ages to obtain the car from the pick-up point. The first day of our holiday was almost ruined. Yet staff told us this level of busyness was 'normal'. How can that be? I have never, ever waited anything like as long for car hire before (max about 0.5 hours).

United States of America (USA)
Audi A3 Sportback
April 24, 2019

Pros: exact car model

Cons: it took almost 2h to pick up car; serce agents took in average 45 minutes per customer due to slow software and changes to original contract. After a 9h overnight flight this was unacceptable, my 2 small kids almost fainted...no water provided.

United States of America (USA)
Audi A4 Avant
April 2, 2018

Pros: Mostly fine. Also i left a case of CDs in the vehicle by accident-- would it be possible to have these shipped to me? Please let me know

Cons: They could have offered me a different car when i brought upthe warning light situation and did not

Sweden
Audi A3 Sportback
November 18, 2017

Pros: We got a clean, good car that was fun to drive. Good service all the way.

Cons: A bit confusing about the payment matter, se e-mail submitted.

Canada
Ford Fiesta
July 20, 2017

Pros: Nothing. The desk clerk was not clear during the pick up process and I was charged extra insurance. And she did not explain the toll charge meter rental and why I needed to hold money on my credit card where I then needed to pay toll charges at the return desk.

Cons: See above

United States of America (USA)
Ford Fiesta
June 26, 2017

Pros: Efficient and clear

Cons: Car windows smeared inside making vision poor in sunlight. Windscreen washer jets aimed too low making cleaning screen poor and inefficient.

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$17.15 / per day
Lisbon Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$17.40 / per day
Lisbon Airport
Compact
Renault Megane or similar
Renault Megane
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$19.95 / per day
Lisbon Airport
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Guerin
$20.75 / per day
Lisbon Airport
Compact SUV
Hyundai Kauai or similar
Hyundai Kauai
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$20.96 / per day
Lisbon Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$21.06 / per day
Lisbon Airport
Compact
Renault Megane or similar
Renault Megane
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$24.14 / per day
Lisbon Airport
Compact
Renault Megane STW or similar
Renault Megane STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Guerin
$25.02 / per day
Lisbon Airport
Compact SUV
Hyundai Kauai or similar
Hyundai Kauai
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$25.36 / per day
Lisbon Airport
Intermediate SUV
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$29.85 / per day
Lisbon Airport
Compact
Renault Megane STW or similar
Renault Megane STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Guerin
$30.28 / per day
Lisbon Airport
Compact SUV
Toyota Yaris Cross or similar
Toyota Yaris Cross
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Guerin
$30.75 / per day
Lisbon Airport
Compact
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Guerin
$33.14 / per day
Lisbon Airport
Intermediate
Audi A3 or similar
Audi A3
  • 5
  • 3
  • 5
  • A/C
  • Man.
Guerin
$35.68 / per day
Lisbon Airport
Intermediate
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Guerin
$35.68 / per day
Lisbon Airport
Intermediate SUV
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 5
  • A/C
  • Man.
Guerin
$36.12 / per day
Lisbon Airport
Compact
Toyota Corolla STW or similar
Toyota Corolla STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Guerin
$36.70 / per day
Lisbon Airport
Compact SUV
Toyota Yaris Cross or similar
Toyota Yaris Cross
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Guerin
$37.20 / per day
Lisbon Airport
Compact
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Guerin
$40.11 / per day
Lisbon Airport
Intermediate SUV
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Guerin
$40.76 / per day
Lisbon Airport
Intermediate
Audi A3 or similar
Audi A3
  • 5
  • 3
  • 5
  • A/C
  • Man.
Guerin
$43.18 / per day
Lisbon Airport
Intermediate
BMW 1 Series or similar
BMW 1 Series
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Guerin
$43.18 / per day
Lisbon Airport
Compact
Toyota Corolla STW or similar
Toyota Corolla STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Guerin
$44.40 / per day
Lisbon Airport
Intermediate SUV
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Guerin
$49.32 / per day
Lisbon Airport
Premium
BMW 3 Series or similar
BMW 3 Series
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Guerin
$68.69 / per day
Lisbon Airport
Premium
BMW 3 Series or similar
BMW 3 Series
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Guerin
$83.11 / per day
Lisbon Airport
Luxury
BMW 5 Series STW or similar
BMW 5 Series STW
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Guerin
$131.74 / per day
Lisbon Airport
Full-size Van
Opel Vivaro or similar
Opel Vivaro
  • 9
  • 3
  • 5
  • A/C
  • Man.
Guerin
$153.83 / per day
Lisbon Airport
Luxury
BMW 5 Series STW or similar
BMW 5 Series STW
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Guerin
$159.42 / per day
Lisbon Airport
Full-size Van
Opel Vivaro or similar
Opel Vivaro
  • 9
  • 3
  • 5
  • A/C
  • Man.
Guerin
$186.14 / per day
The above prices are only approximate and were last updated at 02:44 on 2024-05-24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation up to pick-up, Unlimited mileage, Collision Damage Waiver (deductible: € 1180.80), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
Many highways in mainland Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.85 EUR day up to a maximum of 18.50 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1180.80 EUR to 2980.00 EUR, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Booster seat (4-10 years of age), Toll pass / E-toll device, First additional driver.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid an additional charge per liter/gallon of missing fuel plus a 30 EUR refueling service charge.
A deposit for a tank of fuel is required upon pick up.
Rental period
The maximum rental period per agreement is 28 days.
Business hours
Service outside of business hours is available by request and for an additional charge of 44.60 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  05:59 - 23:59
Tue:  05:59 - 23:59
Wed:  05:59 - 23:59
Thu:  05:59 - 23:59
Fri:  05:59 - 23:59
Sat:  05:59 - 23:59
Sun:  05:59 - 23:59

Top Suppliers at Lisbon Airport

EPI Rent a Car
Exceptional 9.4 / 555 reviews
+351914675027 / +351910929905 / +351916807478
Aeroporto Portela, 1700-008 Lisboa
$33 - $186
Working hours
Mon:07:59-22:00
Tue:07:59-22:00
Wed:07:59-22:00
Thu:07:59-22:00
Fri:07:59-22:00
Sat:07:59-22:00
Sun:07:59-22:00
Cael
Exceptional 9.3 / 610 reviews
+351927815771
Rua 25 de Abril, Lt. 8, 2685-368 Prior Velho
$14 - $350
Working hours
Mon:06:30-19:59
Tue:06:30-19:59
Wed:06:30-19:59
Thu:06:30-19:59
Fri:06:30-19:59
Sat:06:30-19:59
Sun:06:30-19:59
Rent-a-Star
Exceptional 9 / 360 reviews
+351214454551
Rua da Guiné, 33 A 2685-337 Prior Velho, Lisbon
$40 - $42
Working hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
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Rent Auto
Exceptional 9 / 273 reviews
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Alameda Das Comunidades Portuguesas, 1700-111, Lisboa
$19 - $42
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Masterkings
Masterkings
Exceptional 9 / 105 reviews
+351289819960
Lisbon Airport
Working hours
Mon:06:59-22:00
Tue:06:59-22:00
Wed:06:59-22:00
Thu:06:59-22:00
Fri:06:59-22:00
Sat:06:59-22:00
Sun:06:59-22:00
Turisprime
Very good 8.8 / 1,999 reviews
+351913065616 / +351210410374
Rua 1º de Maio, 9 – Figo Maduro 2685-388 Prior Velho
$6 - $87
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Alamo
Very good 8.8 / 265 reviews
+351218486191
Humberto Delgado Intl Airport Lisbon, 1700-111
$15 - $52
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Opcao Rent a Car
Very good 8.8 / 183 reviews
+351935010186
Humberto Delgado Airport, R. C, 1749-125 Lisboa
$6 - $78
Working hours
Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
Sun:09:00-17:59
WheeGo
WheeGo
Very good 8.8 / 116 reviews
+351910628505
Av Severiano Falcăło, 10 2685-378 Lisbon - Portugal
$7 - $218
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
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Golfauto
Very good 8.8 / 80 reviews
+351913111287
Alameda Das Comunidades Portuguesas, 1700-111 Lisboa
$38 - $199
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
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WayGo
WayGo
Very good 8.7 / 425 reviews
+351960142193 / +351212841171
Av. Severiano Falcao N 11, 2685-380 Prior Velho
$9 - $24
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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BeRent
Very good 8.6 / 3,466 reviews
+351262077098
Aeroporto Portela, Alameda das Comunidades Portuguesas, 1700-111, Lisbon
$7 - $415
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
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Drivalia
Very good 8.6 / 957 reviews
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Working hours
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Tue:08:00-19:59
Wed:08:00-19:59
Thu:08:00-19:59
Fri:08:00-19:59
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SIXT
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Working hours
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Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
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Budget
Very good 8.6 / 105 reviews
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Working hours
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Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
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Enterprise
Very good 8.6 / 73 reviews
+351218486191
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$17 - $57
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Drive on Holidays
Very good 8.5 / 3,519 reviews
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$10 - $187
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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Carwiz
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Working hours
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Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
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Tangerine Rent A Car
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Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
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Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
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Thrifty
Very good 8.4 / 17 reviews
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Working hours
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Tue:06:00-23:59
Wed:06:00-23:59
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CRC Car Rental Company
Very good 8.3 / 1,048 reviews
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$8 - $271
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
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Movyng Rent A Car
Very good 8.3 / 228 reviews
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Working hours
Mon:08:31-19:29
Tue:08:31-19:29
Wed:08:31-19:29
Thu:08:31-19:29
Fri:08:31-19:29
Sat:08:31-19:29
Sun:08:31-19:29
Key'n Go
Very good 8.3 / 10 reviews
+351211451595
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$32 - $37