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Dollar at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I wasn't able to get the car at the desk. I lost the money
Cons: I wasn't able to get the car at the desk. I lost the money. Although I paid the insurance because I had no valid credit card due to expiration, I was asked the credit card for a deposit as if I had no insurance for the car. This is completelly unacceptable. Nobody provided a way forward for me to get the car. when I was able to get my new credit card it was told to me that the car was no longer available. I was stolen by thieves. In my opinion you are thieves.
Pros: everything
Cons: the price of via verde tolls identifier is very expensive
Pros: Dollar didn’t provide any service worth commenting on, Hertz did it all
Cons: Choose another car hire company
Pros: The price was low
Cons: I didn't like the service at all, the staff was useless and so rude, I booked a car for 1 day and I spent 3 hours in the queue and then still She didn't give me the car, Absolutely shy service No chance to go back to them They also didn't refound me the money Don't recommend them at all Pay 50e extra and go with a different supplier and have less headache Be careful
Cons: We have been given a big bill but followed the advice of the agent. If this is not resolved we will post our complaint on your website
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.91 EUR day up to a maximum of 19.02 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Cabrios, Special car group, a minimum of two credit cards issued on the main driver's name are required.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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