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Dollar at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing. The charged me extra. Crooks
Cons: The agent trying to overcharge me. First he told me the price he has in his system is more than on my contract. He wanted to charge me for crossborder fees. On the contract, it clearly says there is no crossborder fees. Typical dishonest portuguese and spanish rental companies, always trying to milk the customers
Cons: I was surprised by the 60 Km/day limit . It was not very well advertised and we ended up having to spend a lot more to get unlimited miles.
Pros: I appreciated the airport pick up and the forthright friendly manner of the agent.
Cons: confusing information to sort out and make decisions about related to insurance and what was / and was not full coverage.
Pros: Not much. The agent was rude and difficult.
Cons: Bait and switch. I had to wait almost 2 hours for the car; the agent was rude. I had to pay $200 more for unlimited mileage. I had no choice but to take the car and pay more money. A ripoff.
Cons: They fooled me very well, I will never rent from them again or from carhite!
Pros: Fast and efficient.
Cons: Did not know what desk to go to as there is no Dollar desk. On returning the car I did not know which lane to drop the car off! This needs to be made clear in the paperwork!
Pros: The lady who worked on the service desk at Hertz/Dollar was lovely and very helpful with her knowledge.
Cons: The minuscule signage at the collection desk. ALL the other car hire company's had large, bright, light up, easy to read signage, easy to find. Dollar signage was one line in a font that was smaller than half length of an A4 piece of paper at the Hertz desk. It would also be useful for those that pre book to line up separately from those that don't? The hour long wait to collect the car was a headache though, especially when 9 other families came after us and left before us.