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Lisbon Airport (LIS), Lisbon, Portugal
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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AUSOCAR RENT-A-CAR at Lisbon Airport

1700-007, Chegadas, Aeroporto de Lisboa, 008, Lisboa
00351 217 815 750
Pick-up instructions
The representative will be waiting at the meeting point that is located at the Arrivals Hall near the Vodafone store. The renter must call the representative, as soon as they land or arrive at the luggage reception.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Fiat Punto
November 7, 2021

Pros: The efficient of the agent

Cons: The quality of the car

United States of America (USA)
Skoda Fabia STW
July 25, 2021

Pros: Pricing seemed good. Easy to work with and communicate with in person. Not so great with email.

Cons: Car was a bit small for our needs, also we got swapped for a Fiat Tipo when we expected a Skoda.

United States of America (USA)
Fiat Panda
July 3, 2021

Pros: Excellent service ,very friendly and professional

Greece
Skoda Fabia Break
August 31, 2020

Pros: Good car. Polite representatives

Cons: Pick up and drop off process takes too long and is complicated due to the fact that you have to find them by phone. They don't always answer straight away.

United States of America (USA)
Nissan Micra
September 29, 2019

Pros: Pick up and drop off options and processes. Very flexible and efficient. Very good, personable staff.

Cons: Inter country fee to drive across country border seemed high but don't know if Ausocar has any control over it.

Italy
Skoda Fabia Break
August 3, 2019

Pros: The car was in perfect conditions, it took only 5 minutes to get the car

Portugal
Nissan Micra
February 9, 2019

Pros: Gostei muito da forma como fui tratado pelo pessoal de serviço, foram bastante muito prestativos.

Cons: Gostaria que a viatura tivesse a via verde, mas acredito que a proxima vez trataremos melhor deste caso.

United Kingdom
Fiat Punto
January 9, 2019

Pros: Extremely helpful and easy pick up / drop off

United Kingdom
Skoda Citigo
January 7, 2019

Pros: Cheap rental, drop off to airport was simple.

Cons: Turned up an hour late to pick us up and that was after I tried to call 6 times. Person serving was rude and on the phone whilst dealing with us.

Sweden
Fiat Punto
January 5, 2019

Cons: The time for pick up and drop off.

Greece
Fiat Punto
January 1, 2019

Pros: Kind stuff

Cons: Nothing really

Canada
Nissan Micra
September 8, 2018

Pros: Very fast and easy service during pick up and drop off

Portugal
Fiat Punto
August 23, 2018

Pros: Nothing. Car given was not clean, had wxternal damages feom small collisions, people was not friendly.

Cons: Nothing at all. Will never use them again.

Canada
Skoda Fabia Combi
August 17, 2018

Pros: Everyone at Ausocar was super helpful and friendly

Cons: The only complaint we had was that we excepted to pick up at the airport but we had to shuttle to the office

Poland
VW Sharan
August 16, 2018

Pros: Honesty, helfulness and politelness

Cons: Car was not in mint condition, charger sockets in the car were not working( fuse fault)that's why I had problem with charging the satnav

Switzerland
Skoda Fabia Combi
August 14, 2018

Cons: Rental car didn’t have required insurance papers; after endless wait, I got another car. The car was the worst rental car I have had in years: already driven for 50’000 km and making very concerning noises from the gearbox. Fortunately, it didn’t break down. Cleanliness of car was clearly below standard, as well. Car drop-off at Lisbon airport was painful, too ... another very long wait for somebody to arrive.

United States of America (USA)
Skoda Citigo
July 11, 2018

Cons: The wait was long, the employees were unorganized, and the service in general was just terrible.

United Kingdom
Nissan Micra
January 3, 2018

Pros: no answer

Cons: no answer

Costa Rica
VW Transporter
October 27, 2017

Pros: Good car in good condition.

Cons: The car was not clean and the windows in the back were broken - couldn't be open. The car had an old fashioned radio (+cd) and could not connect to any media device or phone - this is pretty uncommon nowadays.

Australia
VW Transporter
October 5, 2017

Pros: Tried to resolve the issue we had re deposit and managed to do it.

Cons: The windows of the car were not working properly and made too much noise

Canada
Nissan Note
October 1, 2017

Pros: Price & easy to get car

Cons: Car was a little under power

Russian Federation
Smart For Four
September 22, 2017

Pros: Nothing

Cons: Our flight delaied and we couldnt find the agent.

France
Smart For Four
September 11, 2017

Pros: le prix indiquer était le bon

United Kingdom
Mitsubishi Colt
September 11, 2017

Pros: The price

Cons: The system for picking up the car and for dropping it off

United Kingdom
Opel Corsa
September 7, 2017

Pros: Smooth and reliable! great professional team. strong recommend

Cons: nothing to say negative

United Kingdom
Citroen C3
September 4, 2017

Pros: Recomendo. Serviço muito bom. Obrigado

United Kingdom
Opel Corsa
September 4, 2017

Pros: The transaction was smooth

Cons: They weren't at the airport in time. Had to call them and wait about 15 mins for them to come, after I was looking for them for 20 mins since they weren't at the meeting point.

United Kingdom
Opel Corsa
September 2, 2017

Pros: Pick up was easy and the actual car was fine.

Cons: Drop off was very confusing

United Kingdom
Renault Clio Break
September 1, 2017

Cons: the long wait for car arrival & then being charged 25 euros for dropping off car half an hour outside office hours.

Portugal
Opel Corsa
August 21, 2017

Pros: The persons

Cons: Nothing

Russian Federation
Mitsubishi Colt
August 19, 2017

Pros: цена, доступность, простота

Ireland
Smart For Four
August 4, 2017

Pros: New car and very well cleaned

Cons: Staff was not with the best humor ever.. not sure if they are always like that but they seemed a bit angry..!

United States of America (USA)
Renault Traffic
July 30, 2017

Pros: Not a lot. They were not very helpful when I had a problem. Dropping the car off was a nightmare and I could not find the correct location for half an hour. I was given two different drop off locations. A map of the drop off would have been very useful.

Cons: The Ausocar agent demanded 25 euros at my pickup location and demanded it in cash! I was led to believe that all the fees were paid in the contract. I beleive that I was ripped off by this agent and want my 25 euros back. He would not take the credit card for that fee and said it must be cash.The vehicle had considerable damage to the bodywork and I was concerned that I would be accused of the damage at the end of the rental period. I wish to speak with an agent so call me on 407 556 3760.

Luxembourg
Opel Corsa
July 28, 2017

Pros: the car was ok for the price, nothing to complain about

Cons: The service itself is a disaster. You have to wait a lot to be picked up by the agent at the airport. Papers are signed in a car outside the airport that looks shady. Also, no show up at the drop off time, had to leave the car in the parking with the keys inside and lost half an hour waiting, when i should have to go to check in for my fligth already. Conclusion for me is to never hire a car from an agency not having an office rigth at the airport

Brazil
Citroen C3
September 11, 2016

Pros: atendimento

Cons: a viatura tinha mais de dois anos e o tanque me entregue na reserva quando a contratação dizia que o tanque seria entregue cheio e quando devolvesse deveria estar cheio, com isso, não entreguei a viatura com o tangue na reserva pois o combustivel poderia acabar comigo na estrada.

Spain
Nissan Micra
September 5, 2016

Pros: Good and quick service

Cons: Nothing

Qatar
Skoda Fabia Break
August 29, 2016

Pros: Direct and objective

Cons: The car had several scratches, so despite the good mechanical conditions, the car had a "bad driver look" that someone that don't know that is rent will associate with the current driver.

France
Citroen C3
August 24, 2016

Pros: Good value for money and available for questions

United Kingdom
Opel Corsa
August 23, 2016

Pros: Great delivery and collection service, friendly and helpful staff

Italy
Citroen C3
August 23, 2016

Pros: Daniel ...n°1 ... molto gentile e disponibile.

Cons: quanto scritto sopra.

France
Smart For Four
August 22, 2016

Pros: services

Cons: there is no fuel when i pickup the car !

United Kingdom
Smart For Four
August 19, 2016

Cons: The car was in a horrible condition. Dents, scratches all over, radio of the car didn't work because there were no antenna. They should not rent a car on those conditions. I do not intend to use them again.

United Kingdom
Opel Astra
August 19, 2016

Pros: Timely. Good customer service.

Cons: 1. 5 year old car with Km106,000 is most unusual for a rental car - though otherwise in good and clean condition 2. €25 cash only charge for 'out-of-hours' delivery? Was a surprise as not advertised in advance, plus no receipt was available!

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability, Airport surcharge, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 3.00 EUR per day applies to drivers under the age of 24, with a maximum of 15.00 EUR per rental.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: MasterCard, Visa, American Express, Diners.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: Maestro, Cash, Visa Debit Card, MasterCard debit card, American Express Debit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request. Crossing country borders is allowed to the following country: Spain-Mainland. Information on the exact fee amount is available by request.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Cross border fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  09:00 - 19:00
Tue:  09:00 - 19:00
Wed:  09:00 - 19:00
Thu:  09:00 - 19:00
Fri:  09:00 - 19:00
Sat:  09:00 - 13:00; 15:00 - 19:00
Sun:  09:00 - 13:00; 15:00 - 19:00

Top Suppliers at Lisbon Airport

Movyng Rent A Car
Exceptional 9.8
+351210134927 / +351934156464
Aeroporto Humberto Delgado, 1700-111 Lisboa
Interrent
Exceptional 9.5
+351211411381 / +351211451381
Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém 1700-007 Lisboa
$7 - $15
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
Carwiz
Exceptional 9.3
+351911920767 / +35191136020 / 351933086503
Aeroporto Lisboa Terminal 1, Rua Ary dos Santos 12 A Prior Velho
$5 - $148
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
Alamo
Excellent 8.8
+351218486191
Humberto Delgado Intl Airport Lisbon, 1700-008
$16 - $19
National
National
Exceptional 9.2
+351218486191
HUMBERTO DELGADO INTL AIRPORT,
Europcar
Excellent 8.9
+351218401176
Aeroporto De Lisboa - area de rent-a-car, 1700-008 Lisboa
$12 - $70
Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
SADORENT
Excellent 8.8
+351932734526 / +351217818296 / +351217818290
Rua José Fonseca Carvalho, 9, 2685-869 Prior Velho
$15 - $152
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
SIXT
Excellent 8.7
+351255788199
Alameda das Com. Portuguesas, 1700-111
$9 - $211
Guerin
Excellent 8.6
+351218486191 / +351218483232
Aeroporto Internacional Humberto Delgado Alameda das Comunidades Portuguesas
$13 - $67
Working hours
Mon:06:00-01:00
Tue:06:00-01:00
Wed:06:00-01:00
Thu:06:00-01:00
Fri:06:00-01:00
Sat:06:00-01:00
Sun:06:00-01:00
Keddy
Excellent 8.5
+351218401176
Aeroporto De Lisboa - area de rent-a-car, 1700-008 Lisboa
$8 - $66
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
CRC Car Rental Company
Excellent 8.5
+351210966330 / +351910628505
Aeroporto de Lisboa, 008, 1700-007 Lisboa
$12 - $59
Cael
Excellent 8.5
+351927815771
Rua 25 de Abril, Lt. 2-A, 2685-368 Prior Velho
$20 - $155
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Routes Car & Truck Rentals
Routes Car & Truck Rentals
Excellent 8.5
+351217818296
Rua José Fonseca Carvalho, 9, 2685-869 Prior Velho
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Dollar
Excellent 8.5
+351219426300 / +351218438661
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
Golfauto
Excellent 8.5
+351913111287
Alameda das Comunidades Portuguesas, 1700-111 Lisboa
Enterprise
Excellent 8.3
+351218486191
HUMBERTO DELGADO INTL AIRPORT,
$16 - $21
Centauro
Excellent 8.3
+351211303540 / +351308810777
Av. Severiano Falcao 2, 2685-378 Prior Velho
$8 - $98
Ace Rent a car
Excellent 8.3
+34902360636 / +18778223872 / +34971084916
R. Gen. Humberto Delgado 2, 2685-340
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Turisprime
Excellent 8.2
+351913065616 / +351210410374
Rua 1º de Maio, 9 – Figo Maduro 2685-388 Prior Velho
$3 - $136
Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
Sun:09:00-20:00
Record-go
Excellent 8.2
+351211357424 / +351910655783
Rua Prof. Henrique de Barros 11, 2685-338 Prior Velho
$4 - $20
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Bravacar
Excellent 8.2
+351219405350 / +351961437790
Rua Martires de Timor 28, Rua Figo Maduro 2, 2685-311, Lisbon
Ok Rent A Car
Excellent 8.1
+34902360636 / +351962739069
Rua General Humberto Delgado 2, 2685-340 Prior Velho
$4 - $76
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Drive on Holidays
Excellent 8
+351219413324 / +351962247402
312, R. Fernando Namora 10, 2685-397 Prior Velho
$11 - $123
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
First Rent
Very good 7.8
+351229568856
Alameda das Comunidades Portuguesas, 1700-111 Lisboa
Global Rent a Car
Very good 7.7
+351912907943 / +351910628505 / +351210966330
Avenida Severiano Falcão, 10; 2685-378 Prior Velho
$8 - $153
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
ValpiRent
Very good 7.7
+351935010186
Humberto Delgado Airport, R. C, 1749-125 Lisboa
RightCars
Very good 7.3
+351308811524
Rua Mártires de Timor Nº 28, Quinta do Figo Maduro,Lisbon,2685-331 Prior Velho
$3 - $7
Surprice
Very good 7.1
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800 - 023
$6 - $118
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Goldcar
Very good 7.1
+351211451595 / +351211451381
Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém
$6 - $14
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
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