Lisbon Airport (LIS), Lisbon, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Goldcar at Lisbon Airport

Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém
0035 1 211 451 595 / 00351 211 451 381
Pick-up instructions
In the main Arrivals hall turn right and follow the rent a car signs. After the main rent a car hall continue to follow signs to the rent a car parking building (next building, 100 meters away). The Interrent counter is located in the entrance hall (ground floor) of the rent a car parking building.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
Period outside of business hours
Mon:23:00-01:00; 06:00-07:29
Tue:23:00-01:00; 06:00-07:29
Wed:23:00-01:00; 06:00-07:29
Thu:23:00-01:00; 06:00-07:29
Fri:23:00-01:00; 06:00-07:29
Sat:23:00-01:00; 06:00-07:29
Sun:23:00-01:00; 06:00-07:29
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Italy
Fiat Panda
March 25, 2023

Pros: Nothing

Cons: Everything

United Kingdom
Opel Corsa
March 15, 2023

Pros: Very pleased

Netherlands
Fiat Panda
January 29, 2023

Pros: Nothing in particular, just normal.

Cons: As said above, I booked the car with full insurance coverage including glass damage but still had to pay 428€ for damaged windscreen. There are no instructions on how to claim my money back. No insurance policy can be found in the emails sent by Goldcar/Discovery.

Ireland
Fiat Panda
January 7, 2023

Pros: Friendly, no messing about, efficient and knowlegable

Cons: Nothing springs to mind

Belgium
Opel Corsa
January 2, 2023

Pros: Nothing

Cons: option more than twice the value proposed by discovery car

Netherlands
Nissan Juke
December 22, 2022

Pros: Easy and fast drop-off

Cons: Staff at pick-up desk and service was very desappointed. No willingness to help despite unclear and incomplete information.

Greece
Fiat Panda
December 22, 2022

Pros: The promotion of the car respond at the reality.

Denmark
Nissan Juke
November 19, 2022

Pros: Nothing só far

Cons: The car was old full of marks.

United Kingdom
Opel Corsa
October 22, 2022

Pros: It’s my first time in Portugal and my experience with Goldcar was an excellent one that will be remembered for a very long time. Their terms and conditions was the best I got on the day ( user friendly). I will use the service again

Cons: Nil

United Kingdom
Nissan Juke
October 3, 2022

Pros: Very efficient and helpful

United Kingdom
Fiat Panda
September 1, 2022

Cons: Awful service, guy at the desk was great, but we defo got duped into the actual price of the car hire. Expected to pay £124 at the airport and ended up paying over £300. Appealing service, would not recommend

Lithuania
Fiat Panda
August 19, 2022

Pros: Quick drop off

Cons: Deposit card not accepted. Banged up, older car

United Kingdom
Nissan Juke
August 17, 2022

Pros: Very efficient collection and drop off

United Kingdom
Nissan Juke
August 8, 2022

Pros: Car was almost new and clean.

Cons: I didn’t get a car that was the equivalent of what I booked. A Dacia Sandero has a boot that is over 100 litres smaller than a Nissan Juke, and the car is not of equivalent build quality. The representatives at the reception desk tried quite hard to sell their damage insurance which was very expensive.

United Kingdom
Nissan Juke
August 3, 2022

Pros: Condition and cleanliness of the car.

Cons: I was charged around £100 more (on arrival at Lisbon airport) than my online agreement. The chap at the Goldcar desk said that “This is because I used an intermediary rather than dealing with Golcar directly” What chance does the online customer have?

United Kingdom
Nissan Juke
July 29, 2022

Cons: - the service desk was absolutely packed. I used the app to check-in and it made no difference - immediately after they took payment, I was told that there was a problem getting the cars ready because they were somehow stuck in a jam going up a ramp. I later found out the real issue was a shortage of staff which obviously meant much slower pickup times. Some folks had been waiting for two hours - the car itself was ok but I did have to call Road assistance as it refused to start

United Kingdom
Fiat Panda
June 14, 2022

Pros: ease of location, easy to find

Cons: car was in poor condition, both physically and performance wise. gear box kept jamming, first gear difficult to engage and kept stalling

United Kingdom
Nissan Juke
March 31, 2022

Pros: The staff

Cons: The car was asking for ignition check up.

Netherlands
Fiat Panda
March 1, 2022

Pros: Nothing.

Cons: See above.

United Kingdom
Fiat Panda
February 11, 2022

Pros: Excellent advice and efficient staff.

Cons: Nothing at all

France
Fiat Panda
January 11, 2022

Pros: Easy to pick up on the airport perfect return

Cons: The agent and the explanation were not clear not to say tricky additionnal full coverage 260 euros ????Unacceptable

Switzerland
Fiat Panda
December 16, 2021

Pros: The pricing

Cons: The contracts and clauses, an the way the agents are talking to theirs customers. In future I will avoid this compagny

Ireland
Opel Corsa
November 18, 2021

Pros: We got an upgrade

Cons: There was nothing to dislike

United Kingdom
Opel Astra
October 22, 2021

Pros: Goo price

Cons: Car offered to us had a puncture on collection, replacement car was untidy, lots of scratches and dents. Very uncomfortable and noisy. Passenger seat unable to adjust, had to sit on a cushion to see out of window and I am 5’7” . Sounded like shock absorbers had gone, as when reached speeds of over 80km/hr car shook and made a thudding noise

United Kingdom
Opel Astra
October 11, 2021

Pros: Not much

Cons: Car was given in poor overall condition,service overdue, no adBlue which I had to top,cracked windshield that wasn’t visibly marked on paper but on small print .road assistance wasn’t that assistive and even hang up the phone first time I contacted. My vehicle should’ve not even been given with a cracked windshield, and should’ve also been replaced as first sign of issue and that wasn’t even an offer. Only response I got was to email someone to sort the issue tho I’d to pay all in advance.

Poland
Fiat Panda
August 22, 2021

Pros: nothing... never ever

Cons: unfair service, the guy said to us they dont have cheaper cars but another guy in pickup have another opinion but we paid for this... loosing money for a trip for car rental and this horrible, lack of competence service, not able to print document because printer was destroyed then... not able to call to manager...

Portugal
Fiat Panda
August 21, 2021

Pros: The professionalism of the recepcionist

Cons: Not returning the Debit Card Deposit, not replying to emails, contact center unable to help

France
Fiat Panda
August 11, 2021

Pros: D'expliquer et de venir aider le client quand ils ont une voiture on doit pas se démerder tout seul

Cons: Les salariés sont là pour qu'on prenne de l'argent supplémentaire on a beau leur dire qu'on a des contrats prix ils ne veulent rien savoir au guichet à la prise du véhicule et la restitution du véhicule aucune communication c'est horrible changer de loueur

United Kingdom
Nissan Juke
August 9, 2021

Pros: nothing as they rip you off!

Cons: Absolute rip off merchants!!! Advertise the cheapest price and then charge you so many extras so actually its a complete false economy. Final bill even included young driver fee, under 25 yet we are 40!! Still fighting as they deduct from your card once youve left!

Belgium
Fiat Panda
August 8, 2021

Pros: Nothing

Cons: Nothing

Portugal
Fiat 500
July 29, 2021

Pros: friendly service at the desk and pick up areas

Cons: Too expensive, with unexpected rates. I don't understand why the online platforms and the car rental companies can't be CLEAR about what is included or not in the rates

Belgium
Nissan Juke
June 28, 2021

Pros: The staff was efficient and charming

Cons: The mandatory deposit of 1800 euros at pick up. The hassle to have to go through the very numerous dents and scraches/damages of the car at pick up.

United Kingdom
Fiat Panda
May 12, 2021

Cons: 1 member of staff taking cars back, took forever!

Belgium
Fiat Panda
May 12, 2021

Cons: When you got plenty of card available, low season,and when a client pop up one hour too early, make a commercial act and dont charge like crazy.

Sweden
Fiat Panda
May 9, 2021

Cons: Do not hire from Discovercars, the insurance Terms & Conditions are terrible. If you read the fine print it says that their full coverage does not include for example liability/damages on a third party car. Scammers. Last time i rent from them

Portugal
Ford Focus STW
January 28, 2021

Pros: Cleanliness,

Cons: Good condition of the car

Portugal
Fiat Panda
January 22, 2021

Pros: The office is in the airport, easy to access.

Cons: They gave me a key and sent me to find the car in the parking. The car was not there, the employee went himself to check, didn't find the car. He gave me another key and change my booking for another car. This took a while. This car didn't have the damage paper correct and I lost some time filling in this form and waiting for the employee to check. I rented the car for two days, on the second day, the car stopped working. It took a long time to restart it and I return it earlier. Bad experience.

Portugal
Fiat 500
January 6, 2021

Pros: Staff was very efficient

Cons: end up paying much more than what paid thru Discover based on insurance

Belgium
Fiat Panda
November 25, 2020

Pros: By far the worst customer service I have seen in my entire life

Cons: By far the worst customer service I have seen in my entire life

Belgium
Nissan Juke
November 18, 2020

Pros: Requested franchise is much too high (1600€) and obliges most of the consumers to take the insurance at a very high price as most of us do not have such a high limit on their creditcard (most of the time 1250€). It's a real scam and we won't take Goldcar ever again.

Belgium
Fiat Panda
November 10, 2020

Pros: Lower ammount caution

Netherlands
Nissan Juke
November 9, 2020

Pros: rather fast service

Cons: the unpleasant reviews online scare people away

Portugal
Fiat 500
November 4, 2020

Pros: The people at the desk were very rude and not helpful

United Kingdom
Nissan Juke
October 27, 2020

Pros: Friendly desk no pushy sales and good drop off

Cons: When we picked up the car the guy was really rude and didn't want to answer questions

Netherlands
Fiat 500
October 25, 2020

Pros: Horrible and unwilling

Cons: Everything

United Kingdom
Fiat 500
September 29, 2020

Cons: Long wait times, no proper check and documentation of existing marks while picking the car

United Kingdom
Opel Corsa
September 16, 2020

Pros: The Car rental company was named Surprice on the email header then subsequently renamed to Goldcar on the voucher. This caused unnecessary delays as we ended up being driven into Lisbon to a company who had no car for us.

Cons: The lack of support when the vehicle would randomly not start. The company would not resolve the issue as we were not stranded, as the car would eventually start after 20 minutes or so.The boot catch was dangerously loose. The car Media system required an Authentication code after it failed to start the first time. (no radio or sat nav thereafter).

Belgium
Opel Astra
September 14, 2020

Pros: Correct

Cons: Clear

United Kingdom
Fiat Tipo STW
August 17, 2020

Cons: Goldcar refused to accept my debit card despite it being stated it would be accepted on the booking voucher. After lots of to-fro, and the agent said it simply wasn't possible due to a change in Goldcar systems, they finally put through the transaction and allowed us to rent the car.

Switzerland
Opel Corsa
July 27, 2020

Pros: easy to find - fast dropp off

Cons: time spent to pick up the car

Portugal
Ford Transit
July 3, 2020

Pros: nothing

Cons: Really disapointed because the price proposed from the website isn't the real final price you have to pay. Offer details from Discovercars : I choose FORD transit for 117€ but give me FIAT Payments : Online payment to book the rent : 49€ Day of pick up : have to pay 67€ but at the rental agency I paid 210.59€ AND NOT 67€ Deposit : 179€ (104€ gas and 75€ motorway fee) 49€ + 210.59€ + 179€ = 438.59€ paid ! while the discovercars offered the car for 117€ with full coverage !!!

United Kingdom
Fiat Panda
March 30, 2020

Pros: all hassle free

Cons: Nothing really to dislike

United Kingdom
Opel Corsa
March 11, 2020

Pros: On this occasion the car that I was rented was fairly new therefore I felt it was better than previously.

Cons: Nothing

Portugal
Fiat Panda
February 24, 2020

Pros: Lots of scratches, 20km after driving the fuel tank drop one square ???? This supposed to be full tank.

Ireland
Fiat Panda
February 23, 2020

Pros: Price and airport terminal availability were excellent points.

Cons: Unfortunately the Fiat Panda we rented failled on us 5x in less than 1500 kms. The check engine light came on and no engine power at all as I was driving on the motorway with my family and 2 kids under 3. I've rented other cars with Goldcar, like a Toyota Aygo and Micra before, but this Panda was a nightmare regarding reliability.

United Kingdom
Nissan Juke
February 21, 2020

Pros: nothing

Cons: They tried to increase the cost of my rental from 50 Euros to 200 Euros at the desk. I walked away and did not hire the car.

United Kingdom
Nissan Juke
August 23, 2019

Cons: Had to return the car after 1 day because because the engine light was on

Ireland
Nissan Qashqai
July 9, 2019

Pros: They provided car at short Notice

Cons: After adding insurance on line I had to add a further €500 at desk

Ireland
Nissan Qashqai
July 5, 2019

Pros: Quick and efficient check-in service in the airport terminal

Cons: Picking up the car took a long time and the process was a bit chaotic with cars double parked all over the placer and other cars practically hitting into us.

Netherlands
Citroen C4 Cactus
May 19, 2019

Pros: Nothing special

Cons: The extra fee I had to pay for the diesel car, was somewhere written in the t&c. And they will keep the deposit for 3 days after you return the car.

United States of America (USA)
Ford Focus
April 4, 2019

Pros: Nothing

Cons: Worst customer service I have ever received in my life. Such disrespect and rudeness. Did not explain anything to me, was not clear, was aggressive when I asked questions, was rude to me the entire conversation. Over charged me as well and was not apologetic about it. Never again.

United States of America (USA)
Ford Focus 5d
January 27, 2019

Cons: My experiences with the rental process and my subsequent conversations with Goldcar staff indicates a lack of attention to details at the location and discrepancies in your own record keeping. I have never ever received a treatment so negative and unfair.

United States of America (USA)
Fiat Panda
January 2, 2019

Pros: The car was very nice and return was easy.

Cons: Goldcar was not transparent with me about the cost breakdown of my car rental; I declined insurance and they charged me for it anyway and refused to refund me after I realized this had happened. Their central customer service has not followed up with me after I contacted them.

United States of America (USA)
VW Touran 5+2
October 22, 2018

Cons: They claimed I was responsible for a scratch UNDER the front bumper that I never heard happen while I was driving the car. The scratch could only be seen if on your hands and knees.

United Kingdom
Toyota Yaris
September 30, 2018

Cons: Goldcar has to be clear as to where to collect the car as there are numerous car rentals in Lisbon airport. I expected an agent to be at the airport and after 20 minutes an agent told me that Goldcar desk is located in the in the airport.

United States of America (USA)
Opel Corsa
September 7, 2018

Cons: Spent a total of 1 hour and 11 minutes from the time I got in line at the desk until I was sitting in my car.

United States of America (USA)
Opel Corsa
September 6, 2018

Pros: Easy check out at the end of the rental

Cons: Agent can’t found my previous payment, ask me to get additional insurance coverage not explained fully, agent mentioned that some amount can’t remember how much, will be on hold that I will get a credit back when I return the car, until now I don’t see that credit in my statement

United States of America (USA)
Ford Focus STW
September 6, 2018

Cons: Terrible, terrible experience. Representative told us we were required to spend at least 200 for insurance, when the voucher clearly said we did not need to buy additional insurance if we did not want to. When we tried to address this with the representatives, they told us to file a claim but would not facilitate a refund.

France
Opel Adam
August 21, 2018

Pros: Nothing

Cons: Everything, they are robbers we rented 2 cars with 2 separate persons and both of them had unexpected extras valuing around 200€ (wrong credit card even if it's a premier card and a scratch on the car that was badly recorded by one of the agents when we rented it). AVOID THIS COMPANY AT ALL COSTS!!!

United States of America (USA)
Renault Clio
August 21, 2018

Pros: long waiting times for pickup and contract signature.

Cons: customer service is non-existent. lots of barriers imposed

United States of America (USA)
Citroen C4 Cactus
August 17, 2018

Pros: I did not. It took more time to pick up the car than the 2 gour flight getting to the airport. Then the car had a broken seat lever so it took even longer to get a new car. The car I recieved was not as good as first car and I was not offered any discount for all the trouble.

Cons: Took forever. Problems with rental. No discount for troubles even mentioned.

Belgium
Fiat Panda
August 15, 2018

Pros: Easy, friendly

Canada
Ford Focus STW
August 6, 2018

Pros: Great car condition

Cons: Big Goldstar sticker on the back made it a target for thieves looking into car to see if there was anything of value.

United States of America (USA)
Fiat Panda
July 25, 2018

Pros: Efficient and easy

Cons: Didn’t provide a confirmation sheet at the drop off stating that I’d be fully refunded the deposit—only said this verbally

United States of America (USA)
Fiat Panda
July 18, 2018

Pros: Nice clean car

Cons: The insurance doubled the price of the car. Slow process to rent.

United States of America (USA)
Kia Ceed
July 16, 2018

Pros: I was charged incorrectly

Cons: I was charged incorrectly

United States of America (USA)
Toyota Sienna 5+2
July 9, 2018

Pros: We have a rental car.

Cons: The car came with full of scratches. I cannot find a side that did not have a scratch. The initial inspection was suspicious, after it was done, I got an email with an empty inspection form. When I return the the car, I got an mysterious charge of 350 euro for a "check on rim" fee. My wife and I were very careful when we return the car, we video taped the condition of the car and did not notice any damages caused by us. I will probably have to dispute those charges with the credit company. :(

United States of America (USA)
Kia Ceed
July 6, 2018

Pros: nice staff

Cons: wait at rental counter too long

Australia
Kia Sportage
June 11, 2018

Pros: Fairly easy pick up and drop off.

Cons: Wasn't sure where to pick up paperwork and sign docs.

Israel
Fiat Panda
June 10, 2018

Pros: Nothing really...

Cons: Huge and slow queue, veryyyyy expensive

United States of America (USA)
VW Polo
June 8, 2018

Pros: I was able to pickup the car as promised.

Cons: I am now in a dispute with them about damages they claim that I made to the car. I won’t rent with them again, will use a “normal” worldwide company from now on like Avis or Hertz. Please warn customers about the damage scam, I’ve never had such an annoying and unpleasant experience. I am now in a long claims process thanks to Goldcar.

United States of America (USA)
Citroen C4 Cactus
June 6, 2018

Pros: They force you to get their insurance. They are theives.

Cons: Trrrible never will rent from gold car

United States of America (USA)
Ford Focus
January 3, 2018

Pros: Getting and dropping the car was easy. I like their super relax insurance,

Cons: They charge a strange surcharge over the current exchange rate without explanation.

Germany
VW Polo
November 6, 2017

Pros: NOTHING ! I have never been so offended or disspointed in a service provider in my life

Cons: I was literally threatened by the sales person when I told him I booked "with insurance" from your portal. He said "I don't care what Discover Car Hire said they sold you - there is no insurance. He coersed me to buy more insurance and I simply refused and then as I signed off nearl €1500 on my credit card assurance he said "I will personally make sure that if there is even teh smallest scratch on the car you will pay for it!" He said this with a grin on his face.

Spain
VW Polo
October 7, 2017

Pros: nothing

Cons: additional costs were charged that were not mentioned in the "total amount" supposedly paid online, complete disconnection between goldcar and dicovercarhire, ridiculous ...

United States of America (USA)
VW Polo
September 23, 2017

Pros: Nothing. You are a fradulant sack of shit of a company.

Cons: Everything. I will never use them again.

United States of America (USA)
Ford Focus
September 13, 2017

Pros: Very helpful agents every step of the way.

Cons: We spent over an hour waiting for our turn at the desk to pick up the car. I am accustomed to a kiosk and getting on my way quickly, but this was quite a delay. A few difficult guests in front of us took up a lot of time with several agents.

United Kingdom
VW Polo
September 7, 2017

Pros: they were very near departure and arrival and pretty good system apart. The agent warned us that we would have damage taken from our deposit but said nothing about cleaning, really misleading.

Cons: They are charlatans

Netherlands
VW Polo
August 23, 2017

Cons: extra charge for airport rental, computer malfunction leading to a 1 1/2 hour wait to get the car, extra charge because we had not vacuumed it before return, no interest in customer relations. it's a badly run company and i fell sorry for the employees

United States of America (USA)
VW Polo
August 18, 2017

Pros: inexpensive, easy to rent from the airport.

Cons: rental desk was understaffed. return area could have used another person or so as well.

United States of America (USA)
Opel Adam
August 7, 2017

Pros: It was fine as expected.

Cons: Drop off was not crisp and cars were jammed. Took way too long.

Australia
Citroen Berlingo
July 18, 2017

Pros: The systems/computers were down on the day we picked up the car which meant that service was absolutely appalling and we were there for 2 and a half hours.

Cons: The systems/computers were down on the day we picked up the car which meant that service was absolutely appalling and we were there for 2 and a half hours. We had booked a "people mover" on the website because when we rented a car a couple of weeks earlier in Rome it was way too small in the back with the baby seat. The car we were assigned was tiny (I don't know how it could be called a "people mover") and it was absolutely filthy inside. My elderly parents were jammed in the back with the baby

United States of America (USA)
Opel Adam
July 15, 2017

Pros: The people at goldcar in lisbon were very friendly and nice. Everything was explained to me clearly.

Cons: I had to walk to the car to check for damage on the car, then go back to the desk to return the paper with my findings and then walk back to pick up the car.

United States of America (USA)
Opel Adam
July 8, 2017

Pros: The car was totally fine and at a reasonable price

Cons: The line to pick up the car was ridiculous. I waited over an hour. I'll never rent from them again.

United States of America (USA)
Fiat 500
June 21, 2017

Cons: Try to make extra money in every possible way. Wanted to give me a car in a category lower than actually booked. Extra charging of fees not indicated before.

United States of America (USA)
Ford Focus 5d
June 18, 2017

Pros: Friendly staff member at pickup.

Cons: Smoking attendant when picking up car. Additional costs not advertised / quoted by discovercarhire.com

United States of America (USA)
Opel Adam
May 16, 2017

Cons: Worst service ever. Will never use.

Switzerland
Fiat 500
October 18, 2016

Pros: All was good - but best of all was Thiago providing us with an upgrade at 01.30 am after a two hour delay of the arrival of our flight. A myriad thanks to him and the entire Goldcar team at Lisbon Airport!

Cons: nothing

United Kingdom
VW Polo
October 11, 2016

Pros: The car and the drop off

Cons: We had to wait nearly an hour to pick up the car. My wife is disabled and walks with a stick and all of the seats were taken. I asked if there was a priority system for disabled clients and got told no. Maybe this is something that should be considered

Brazil
Audi A1
October 6, 2016

Pros: Car return was very easy and fast. Promised car was dekivered.

Cons: Long lines during cae pick up. Long time to take the car. (Way) above market price for fuel tank charged.

France
VW Polo
September 17, 2016

Pros: car clean and in good condition

Cons: one hour to pick up the car due to many papers to fullfill and waiting

Norway
Opel Adam
September 8, 2016

Pros: the ease of pick up

Cons: no answe on phone. no response on email. they charged me $10 an unexplained charge & if they do this to everyone then ...?? *they charge an extraordinary amount for extra driver- 70 EUR! I explained that there would be only 1 driver but the other person held the credit card & the transaction had gone through- They did not communicate the cost for the additional driver - I saw it walking away & questioned them.it felt devious. Normally a company would mention the extra cost when discussed

Portugal
Opel Adam
August 31, 2016

Pros: The price was good

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The above prices are only approximate and were last updated at 17:22 on 2023-03-30. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Premium Location surcharge.
An E-Toll is offered in order to avoid violation fees.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.

The following surcharges may apply: Facility Charge.
Driver requirements
Minimum rental age is 19 years.
For certain car groups, minimal rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.

A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

If the customer takes the following extra equipment: GPS Navigation system, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Payment policy
The following payment methods are accepted: MasterCard credit card, VISA credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.

American Express, Cash, Diners is/are not accepted.

The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.

Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.

Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Toll pass / E-toll device, Young driver fee, Novice driver.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:30 - 23:00
Tue:  07:30 - 23:00
Wed:  07:30 - 23:00
Thu:  07:30 - 23:00
Fri:  07:30 - 23:00
Sat:  07:30 - 23:00
Sun:  07:30 - 23:00

Top Suppliers at Lisbon Airport

EPI Rent a Car
Exceptional 9.5 / 371 reviews
+351914675027 / +351910929905 / +351916807478
Aeroporto Portela, 1700-008 Lisboa
$31 - $169
Working hours
Mon:08:01-21:59
Tue:08:01-21:59
Wed:08:01-21:59
Thu:08:01-21:59
Fri:08:01-21:59
Sat:08:01-21:59
Sun:08:01-21:59
Guerin
Exceptional 9.4 / 437 reviews
+351218486191 / +351933882724
Aeroporto Internacional Humberto Delgado Alameda das Comunidades Portuguesas
$38 - $168
Working hours
Mon:05:59-23:59
Tue:05:59-23:59
Wed:05:59-23:59
Thu:05:59-23:59
Fri:05:59-23:59
Sat:05:59-23:59
Sun:05:59-23:59
Cael
Exceptional 9.3 / 390 reviews
+351927815771
Rua 25 de Abril, Lt. 2-A, 2685-368 Prior Velho
$26 - $278
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Golfauto
Exceptional 9.2 / 61 reviews
+351913111287
Alameda Das Comunidades Portuguesas, 1700-111 Lisboa
$87 - $175
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Global Rent a Car
Exceptional 9.2 / 784 reviews
+351912907943 / +351910628505 / +351210966330
Avenida Severiano Falcão, 10; 2685-378 Prior Velho
$25 - $229
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
SIXT
Exceptional 9.2 / 457 reviews
+351255788199
Alameda das Com. Portuguesas, 1700-111
$35 - $180
Drivalia
Exceptional 9.2 / 671 reviews
+351932734526 / +351217818296 / +351217818290
Rua José Fonseca Carvalho, 9, 2685-869 Prior Velho
$36 - $191
Working hours
Mon:08:00-19:59
Tue:08:00-19:59
Wed:08:00-19:59
Thu:08:00-19:59
Fri:08:00-19:59
Sat:08:00-19:59
Sun:08:00-19:59
Rent-a-Star
Exceptional 9.2 / 211 reviews
+351214454551
Rua da Guiné, 33 A 2685-337 Prior Velho, Lisbon
$55 - $62
Working hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
RENTAUTO
Exceptional 9.1 / 246 reviews
+351218966320
Alameda Das Comunidades Portuguesas, 1700-111, Lisboa
$43 - $97
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
ValpiRent
Exceptional 9.1 / 129 reviews
+351935010186
Humberto Delgado Airport, R. C, 1749-125 Lisboa
$28 - $294
Working hours
Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
Sun:09:00-17:59
Alamo
Exceptional 9.1 / 176 reviews
+351218486191
Humberto Delgado Intl Airport Lisbon, 1700-008
$30 - $125
Enterprise
Exceptional 9.1 / 39 reviews
+351218486191
HUMBERTO DELGADO INTL AIRPORT,
$30 - $113
CRC Car Rental Company
Exceptional 9.1 / 585 reviews
+351210966330 / +351910628505
Avenida Severiano Falcao Nr10 Prior Velho - Lisboa
$22 - $776
Working hours
Mon:07:00-22:59
Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
Sat:07:00-22:59
Sun:07:00-22:59
GreenMotion
Exceptional 9 / 53 reviews
+351927529579
Rua General Humberto Delgado Nº2, R/C Esq 2685-337 Prior Velho, Loures, Portugal
$70 - $110
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Turisprime
Exceptional 9 / 1472 reviews
+351913065616 / +351210410374
Rua 1º de Maio, 9 – Figo Maduro 2685-388 Prior Velho
$21 - $284
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Centauro
Exceptional 9 / 652 reviews
+351308810777
Av. Severiano Falcao 2, 2685-378 Prior Velho
$12 - $125
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
BeRent
Exceptional 9 / 1986 reviews
+351262077098
Aeroporto Portela, Alameda Das Comunidades Portuguesas, 1700-111, Lisbon
$22 - $581
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Ok Mobility
Excellent 8.9 / 972 reviews
+34902360636 / +351962739069
Rua da Guiné, 24, 2685-337 Prior Velho
$26 - $378
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Movyng Rent A Car
Excellent 8.9 / 198 reviews
+351210134927 / +351935531061
Aeroporto Humberto Delgado, 1700-111 Lisboa
$55 - $646
Working hours
Mon:08:31-19:29
Tue:08:31-19:29
Wed:08:31-19:29
Thu:08:31-19:29
Fri:08:31-19:29
Sat:08:31-19:29
Sun:08:31-19:29
Keddy
Excellent 8.9 / 180 reviews
+351218401176
Aeroporto De Lisboa - area de rent-a-car, 1700-008 Lisboa
$42 - $77
Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
KeynGo
Excellent 8.9 / 8 reviews
Drive on Holidays
Excellent 8.9 / 2394 reviews
+351219413324 / +351962247402
312, R. Fernando Namora 10, 2685-397 Prior Velho
$28 - $195
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Record-go
Excellent 8.9 / 855 reviews
+351211357424 / +351910655783 / +351910655655
Rua Prof. Henrique de Barros 11, 2685-338 Prior Velho
$25 - $80
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Opcao Rent a Car
Excellent 8.8 / 56 reviews
+351935010186
Humberto Delgado Airport, R. C, 1749-125 Lisboa
$24 - $25
Working hours
Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
Sun:09:00-17:59
Thrifty
Excellent 8.8 / 5 reviews
+351210413314
Aeroporto De Portela, LISBON-PORTELA AIRPORT
$31 - $59
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
Klass Wagen
Excellent 8.7 / 1037 reviews
+351308800132 / +351707502656
Rua Doro 5, 2680-032 Camarate
$24 - $49
Working hours
Mon:00:00-23:00
Tue:00:00-23:00
Wed:00:00-23:00
Thu:00:00-23:00
Fri:00:00-23:00
Sat:00:00-23:00
Sun:00:00-23:00
Cheap rent
Excellent 8.7 / 339 reviews
+351210987077
Av Das Escolas 5B, 2 Arm A01, 2685-210 Portela
$23 - $36
Working hours
Mon:08:30-20:30
Tue:08:30-20:30
Wed:08:30-20:30
Thu:08:30-20:30
Fri:08:30-20:30
Sat:08:30-20:30
Sun:08:30-20:30
Budget
Excellent 8.7 / 33 reviews
+351218435550
Aeroporto Portela Lisboa
$42 - $137
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Europcar
Excellent 8.7 / 62 reviews
+351218401176
Aeroporto De Lisboa - area de rent-a-car, 1700-008 Lisboa
$46 - $144
Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
AUSOCAR RENT-A-CAR
Excellent 8.6 / 312 reviews
+351217815750
Aeroporto De Lisboa, Alameda das Comunidades Portuguesas, 1700-111 Lisboa
$24 - $49
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-12:59; 14:59-19:00
Sun:09:00-12:59; 14:59-19:00
Carwiz
Excellent 8.5 / 325 reviews
+351911920767 / +35191136020 / 351933086503
Rua Ary Dos Santos 12A
$140 - $142
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
National
National
Excellent 8.5
+351218486191
Humberto Delgado Intl Airport
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
Dollar
Excellent 8.5 / 42 reviews
+351219426300 / +351218438661
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$28 - $29
Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
Ok Rent A Car
Excellent 8.4 / 1 reviews
+34902360636
Rua General Humberto Delgado 2
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Routes Car Rental
Routes Car Rental
Excellent 8.4 / 2 reviews
+351217818296
Rua José Fonseca Carvalho, 9, 2685-869 Prior Velho
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Hertz
Excellent 8.3 / 24 reviews
+351219426300 / +351210410462
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$37 - $67
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Avis
Excellent 8.2 / 38 reviews
+351218435550
Alameda das Comunidades Portuguesas, 1700-111 Lisboa
$49 - $141
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Surprice
Very good 7.7 / 960 reviews
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800 - 023
$27 - $126
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
First Rent
Very good 7.7 / 39 reviews
+351229568856
Alameda Das Comunidades Portuguesas, 1700-111 Lisboa
$87 - $422
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Interrent
Very good 7.6 / 134 reviews
+351211411381 / +351211451381
Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém 1700-007 Lisboa
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
Drive&Go
Very good 7.5 / 5 reviews
+351963661824
Avenida Marechal Gomes da Costa nº 21 E, Lisbon
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Bravacar
Very good 7.2 / 298 reviews
+351219405350 / +351961437790
Rua Martires De Timor 28, Rua Figo Maduro 2, 2685-311, Lisbon
$28 - $49
Working hours
Mon:08:01-19:59
Tue:08:01-19:59
Wed:08:01-19:59
Thu:08:01-19:59
Fri:08:01-19:59
Sat:08:01-19:59
Sun:08:01-19:59
RightCars
Good 6.7 / 116 reviews
+351308811524
Rua Mártires de Timor Nº 28, Quinta do Figo Maduro,Lisbon,2685-331 Prior Velho
$29 - $108
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
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