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Enterprise at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: It was pretty quick.
Cons: I was unable to extend the rental period without starting a new rental. Car wasn't in great shape.
Pros: Service was not privided by enterprise - that was very misleading ,
Cons: Enterprise involvement is this process was misleading - everything goes thru Guerin.
Cons: if the reserve tyre would be equiped , would save time and money by flat tyre.
Pros: Nothing
Cons: Extremely disappointing experience. First, I was given a car with a non-functional Apple CarPlay. An employee spent over 30 minutes trying to get it to work, but it never did. Then, they gave me a second car — which had a flat tire. They inflated it on the spot and told me it was fine. However, the tire kept deflating every single day, and I had to find a gas station and refill it constantly. It caused me serious inconvenience during my trip.
Pros: Easy to upgrade to car I originally reserved.
Cons: Where do I begin! The check-in kiosks are clumsy, difficult to navigate, and deceiving. Poor directions given to car parking lot. Tried to reach service phone number, but no human answered; only non-sensical recorded message. Very frustrating experience!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
There is an additional charge of 2.18 EUR per day for Toll pass / E-toll device.
Personal consumption will be charged separately at the end of the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
To rent the following vehicle category(ies): Luxury, Premium, Fullsize, Wagons, you must provide the following document(s) at pickup: return flight ticket, 2 credit cards.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
Deductible/excess will be charged per damage.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.