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CRC Car Rental Company at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: As for the vehicle itself, it was in great condition. When I noticed the mirrors weren’t working, they quickly replaced the car without any issues. The staff member who handed over the keys was polite, but gave no explanation about the return process. When I returned the car, I asked where to drop it off, and a different representative upstairs rather rudely pointed me in the direction without much willingness to help.
Cons: During the online booking process, there was no clear information that you’re only paying to reserve the vehicle. When you arrive to pick up the car, you're charged more than double on top of what you already paid online. In the end, the total amount ends up being nearly 3.5 times higher than the original online price. Had I gone with Budget, which doesn’t have hidden fees like CRC, the final price would’ve been significantly lower.
Pros: assisting with GPS setup
Cons: policy regarding gasoline
Pros: A very slick and efficient system
Cons: Quick and efficient
Pros: Nothing once I saw saw the cost arrive on my card
Cons: Nothing
Pros: it took us a while to find their agent at the airport but from the moment we found him , it was smooth sailing
Cons: nothing really comes to mind
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 1.85 EUR per day up to a maximum of 18.50 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 85 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
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