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Hertz at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Got billed 80 euros 1 week after I return the car. No details... They do have my email address. I suspect it is for the highway tolls but I would expect getting details for this charge.
Pros: Hertz helped switch car after the 1st week but the initial car given was not in any condition to drive.
Cons: The 1st car given was not in good condition. Had to waste part of my day to drive to another city to switch car.
Pros: The car was fine.
Cons: The process for meeting with rental car agents is incredibly flawed. We waited an hour and a half while other customers who came after us were seen first. Frustrated by this, I spoke to one of the customers after he met with the agent and he told me that he had experience with this Hertz and that he selects the "priority" option upon check-in in order to bypass waiting customers even though he doesn't have a need for priority. It's ridiculous you allow this when we all had reservations.
Pros: Informative, knowledgeable
Cons: Hard to find car as it was parked under a Thrifty spot and unable to find anyone to help in parking garage.
Cons: Lied to me on number of things, charged me a bunch of money
Cons: Not honoring the quote that I was given from discover cars. The price was nearly double what I was quoted.
Pros: Super easy check in/out and a car pick up at the airport but not off-site.
Pros: Absolutely nothing
Cons: I was hung up 3 separate times and left on hold for over 10 minutes each time. When I went to the airport they wanted to charge me a much higher rate for the car.