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Alamo at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Fast and eficient
Cons: Due to a small damage to the windscreen (gravel stone from a truck on the motorway) the which is repaired on the market for less than 100€) I received a bill for 500€.
Cons: lying, scams to make money
Pros: The promised car was not delivered, I was told that no comprehensive insurance, even after subscribing for one. I was charge again, my tolls fees on hold still not released
Pros: Every easy drop off. Forgot an item and found us immediately.
Cons: Information all via email. No paperwork.
Pros: It was easy, staff were excellent
Cons: Car wasn't the one I booked
Pros: Efficiency and friendliness
Pros: Self service computers at picking up
Pros: good and fast service , good new car
Cons: Child booster seats should be free. Its not acceptable to pay such a high price.
Pros: Very polite and helpful guys in the garage
Cons: Very low service-mindfulness by the women at the front desk
Pros: The guy at the help-desk was super friendly and quick.
Cons: I thought I had filled all the information online, but needed to do it again at the service desk. We also ordered a child seat which was placed in a plastic bag next to the car. Installing it at midnight with sleepy/screaming kids wasn't fun at all.
Pros: Friendly and not pushy, very helpful
Pros: quick, effcicient, easy
Cons: I've rented a Hyunday and the that was given to me was definitely a downgrade
Cons: Previous user must have left a very dirty car (outside) because it was not everywhere as clean as it could, inside of the car was spotless.
Pros: Good service
Pros: Fast and digital service. Excellent car conditions
Cons: Minor thing but the car parking was really tight.
Cons: The rear brake pads of the car were making such a loud noise my family were scared to travel in the car. It had 90,000 km on the clock and it clearly hadn’t been maintained.
Pros: Friendly & efficient service
Cons: Had no issues
Pros: Self checking with several members of staff to help, no queue, great car and easy return :)
Pros: With a car was everything OK.
Cons: Filling every data to the reservation and than again when I want pick up a car. I understand that is necessary to check data, but definetly is not necessary to fill in data again.
Pros: All gooc with the car. Very clean, no issues and quick pickup
Cons: Sent s couple of emails to customer service and never heard back from them. Very sad
Pros: dropping the car off was easy.
Cons: I originally ordered a BMW 4 Series, Discover contacted me to say that it wasn't available and offered an Audi A4, on arrival I was given a Lexus, which was not in great condition or fully clean. I'm used to car companies giving the car I ordered, but I guess Discover and Alamo are budget, which means also misleading.
Pros: How quick it was to drop off the car
Cons: I had to wait for a half-hour in the queue to get the paperwork which is terrible when you have two kids and need to wear a mask due to the pandemic.
Pros: Clear and honest communication
Cons: Everything was good
Pros: Everything was easy with Guerin (the real service provider of Alamo on Lisbon)
Cons: Tried to upsell a very expensive insurance
Pros: Good prices, car was new and in good shape, fast pick up and drop off, no issues, agents were nice and helpful.