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Alamo at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Efficiency and friendliness
Pros: Self service computers at picking up
Pros: good and fast service , good new car
Cons: Child booster seats should be free. Its not acceptable to pay such a high price.
Pros: Very polite and helpful guys in the garage
Cons: Very low service-mindfulness by the women at the front desk
Pros: The guy at the help-desk was super friendly and quick.
Cons: I thought I had filled all the information online, but needed to do it again at the service desk. We also ordered a child seat which was placed in a plastic bag next to the car. Installing it at midnight with sleepy/screaming kids wasn't fun at all.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 21 years for car group Compact, Intermediate.
Minimum rental age is 25 years for car group Premium, Fullsize.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
To rent the following vehicle category(ies): Luxury, Premium, Fullsize, Wagons, you must provide the following document(s) at pickup: return flight ticket, 2 credit cards.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
For the Luxury, Premium, Fullsize, Wagons car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Iceland, Norway, Switzerland, United Kingdom, European Countries.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
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