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Key'n Go at Lisbon Airport
Alameda das Comunidades Portuguesas, Lisboa - 1700-007, Lisboa
00351 211 411 381 / 00351 211 451 381
Pick-up instructions
1.At the arrival hall (after luggage recovery), turn right and follow the signs how to reach the RENT A CAR area, after the coffee shop. Pass through the rent a car hall and follow to the next building where the rent a car parking is located
2.In the rent a car parking building, take the lift to the 1st floor (turn right at the lift exit). You will immediately find our parking support counter with the Key'nGo kiosk inside.
3. Use the touchscreen and proceed with the car key collection process.
(Our Key'n Go kiosk may be inside GoldCar - Interrent office)
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Period outside of business hours
Mon:00:01-06:59; 23:01-23:59
Tue:00:01-06:59; 23:01-23:59
Wed:00:01-06:59; 23:01-23:59
Thu:00:01-06:59; 23:01-23:59
Fri:00:01-06:59; 23:01-23:59
Sat:00:01-06:59; 23:01-23:59
Sun:00:01-06:59; 23:01-23:59
Key box
No
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (with zero deductible), Theft Protection, Roadside Assistance (in the country of pick up), Tire & Glass Coverage, Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Rate excludes
There is an additional charge of 10 % per rental for Premium Location surcharge.
There is a Toll pass / E-toll device fee of 1.50 EUR per day and a maximum of 15 EUR per rental.
There is a Toll pass / E-toll device fee of 1.50 EUR per day and a maximum of 15 EUR per rental.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Customers who have held their driver license for less than 4 (years) will have to pay a fee of 5.95 EUR per day with a maximum of 72 EUR per rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Customers who have held their driver license for less than 4 (years) will have to pay a fee of 5.95 EUR per day with a maximum of 72 EUR per rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The deductible/excess amount is from 800 EUR to 900 EUR, depending on the car group.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The deductible/excess amount is from 800 EUR to 900 EUR, depending on the car group.
Payment policy
At the time of pick up, customers will be required to pay the amount of the rental.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are not accepted for payment: Cash, Diners, Debit cards, JCB, Discover, Prepaid cards, Visa Debit Card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are not accepted for payment: Cash, Diners, Debit cards, JCB, Discover, Prepaid cards, Visa Debit Card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Domestic one-way rentals are possible on request and for an additional charge.
Details are available from the car rental company's reservation office.
International one-way rentals are allowed for an additional charge from 400 EUR to 500 EUR, depending on the locations.
Crossing country borders is allowed by previous request and for an additional charge of 9 EUR per day, with a maximum charge of 90 EUR per rental.
Details are available from the car rental company's reservation office.
International one-way rentals are allowed for an additional charge from 400 EUR to 500 EUR, depending on the locations.
Crossing country borders is allowed by previous request and for an additional charge of 9 EUR per day, with a maximum charge of 90 EUR per rental.
Optional extras and services
Prices for extras are shown on the booking page.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Diesel vehicles are available for an additional charge of 2.50 EUR per day.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available for an additional charge of 2.50 EUR per day.
A deposit for a tank of fuel is required upon pick up.
Additional information
If the vehicle requires a special cleaning procedure after it is returned, a minimum charge of 180 EUR will apply.
Rental period
The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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