Movyng Rent A Car at Lisbon Airport

Pros: Stayed open late to accommodate car pick-up since DiscoverCars.com had provided the incorrect hours of service. Very kind and understanding about it all.

Cons: They didn't communicate that they close for lunch until the day we were supposed to return the car which made us rush/alter plans to return the car but once again accommodating about it.

Pros: They were responsive ahead of time and helped me get there, even though they did not offer pick up anywhere other than the airport

Cons: That I had to taxi there both ways

Pros: Overall good performance

Cons: Good contact with representatives and quick handling and fine service One remark on childchairs, there is not much choice and not a qualified seat for a baby

Pros: Really nice friendly and efficient people.

Cons: we were a little confused when we arrived. We were expecting someone to meet us in the Arrivals but they weren't there. That wasn't a real problem but there were no Movying or Discover Signs so we asked a rival car hire company for instructions. Once we called Movying, they turned up after 10 minutes. Not a huge problem, we would of been happy to call them when we collected our bags

Pros: it was very informative and clear. It helped me to make exact choice.

Cons: I wrote about it above.

Pros: Pessoal de atendimento ótimo, atenciosos e prestativos.

Cons: Waited 2 hours for a car, when dropped off made me pay for a scratch on rim that was there although not reported correctly upon pick up. That whole side of the car was scratched/dented when picked up. Literally had car for 24 hrs only drove home from airport.

Cons: Was told to ignore 2 separate warning lights and had to pay and add adblue after only 200kms. Not friendly when I called about the warning lights. Very basic vehicle

Pros: service

Cons: agents

Pros: I’ve changed the date of pick up the car and the agent didn’t communicate with DiscoverCars

Cons: Miscommunication with DiscoverCars and delay in responding to enquiries

Cons: The vehicle was missing some basic equipment like a backup camera

Cons: The office is far from the airport. The agents were slow to rent the car and there was 7 of us waiting.

Pros: yes

Cons: everything

Pros: They contacted me in advance and I thought they would be ready with the shuttle to pick me up.

Cons: They made me wait one hour for shuttle pickup. This is after a long flight and one hour going thru immigration. I almost cancelled it.

Pros: Car.

Cons: Location to rent and drop off.

Pros: João was great. Very friendly. Perfect english (for those that need it). Waited quite a while on another guest who got held up in customs and João gave excellent site seeing recommendations.

Cons: The Discovercars.com broker didn’t info accurately related to pick up process by Movyng.

Pros: Everyone from the agents to the shuttle driver were very nice and accommodating. Car was in great shape, new condition and interior was fantastic.

Cons: Finding the shuttle driver was a little confusing at first. It wasn’t clear where to go from the directions. I eventually called the office and they helped me navigate to the driver. Also due to shortage of automatic vehicles in Portugal, the price was twice as expensive as a manual transmission. Ill learn stick next time!

Pros: Service fine

Cons: Issues with the van

Pros: service was ok but the car was very small and not comfortable

Cons: service was ok but car was not

Pros: Customer service; pick-up and drop off van service.

Cons: Everything was great!

Pros: Nice people

Cons: Car was not at the airport, car was not ready and still had to be cleaned.

Pros: Night service at drop-off at the night-time.

Cons: We waited too long before picking up the car.

Pros: Very efficient, professional and friendly.

Cons: The only slight drawback is that the car pickup is a bit far from the airport but their shuttle service is good.

Pros: Read lots of horror stories about car rental in Lisbon, but Movyng were absolutely brilliant - no upsetting or trying to rip us off, lovely car and really friendly service

Cons: Bit of confusion about meeting them at the airport. Website said they'd have a name board, but we had to phone them and then a minibus collected us

Pros: Everything! Really excellent!!!

Cons: Nothing

Pros: Service, people, car and smoothness were all stellar. Genuinely the best rental car experience I’ve had overseas.

Pros: Very polite people, really good service

Pros: Great Customer service

Pros: Friendly and courtesy

Pros: Fabulous, friendly customer service

Cons: Nothing

Cons: Had to wait 1 hour for representative for pickup. Could not get through easily to their phone line.

Pros: Great service above and beyond expectations.

Pros: Friendly and efficient staff. Came in early for me to drop off car

Cons: nothing except a little bit further than I expected from the airport

Pros: Nice and efficient.

Cons: Nothing to say

Pros: Very good service

Pros: Very friendly and service minded, almost no waiting time

Pros: very competent and friendly people, excellent service and aesy communication. The boss himself picked us up at the airport. We will come back

Pros: very friendly and personal service

Cons: n/a

Pros: Very polite , helpful and efficient !

Pros: Professionnal, perfectionnement about services Android car. Quickly, at time, carmin. Thé Best!!

Cons: Nothing

Pros: Great service and very flexible.

Cons: None