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Movyng Rent A Car at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very accomodating
Cons: Did not start our journey with a full tank of gas
Pros: Good service, we had to wait longer due to our vehicle not being available
Cons: Good service
Pros: It was a good car, drop off was smooth
Cons: On arrival - no one in airport, I called and they said someone would be there 'soon'. After 20 mins I called again and still no wiser. Another car rental company helped me. Arrived at the office, one staff member on desk but seemed to have 3 or 4 other staff members in office who could have helped.
Cons: First, the fact that i rented a medium size van and i was given a full size van that did not fit in any parking garage which caused me to scrape the oversized van i did not want but they claimed that it was the only thing they had. Second, i bought full insurance and they made me pay for damages claiming that it is NOT their problem and that i need to ge reimbursed from Drive on Holidays.
Pros: Car was good
Cons: we had an accident and the service is bad when you need them!!!
Pros: I didn’t like how they try to get money from for every scratch Thank god I took pictures Rental car lady extremely rude Poor customer service !!
Cons: Service at Movying Lisbon office was terrible: no answer to the phone, waited for the shuttle pick up for 2 hours without any contact with the office. Thanks to the personal of other rent a car companies who quieted us down and assured that the shuttle will appear. MOVYING NEVER AGAIN!!!
Pros: Nice design. New cars.
Cons: Really unfriendly staff. Extremely high reservatins being mad on my credit card. The full insurance is a fake as we will have to handle everything ourselves if any accident should happen. Stay away from this car rental company!
Pros: Drop off at hotel
Cons: Value for money
Pros: Great cars, great employees
Cons: They kept us waiting over 30 mins to pick us up from airport
Pros: Check in and out with the driver was great. He was the same one we had in December. He was so pleasant and treated us like lifelong friends
Pros: Movying Rent a Car iis fantastic...their meet and greet service picked us up at the airport, service was quick and no hassles, they called the day before drop off to confirm the time and gave me 2 extra hours, and they came to pick up the car at our lodging so we didn't have to pay for a taxi. I was super happy with their service!
Cons: Nothing..they are fantastic.
Pros: Very friendly, brand new van, first drivers
Cons: Didn’t provide till pass because the van was so new and we haven’t been able to pay tolls online either. Still waiting to see how that turns out.
Pros: They contact me the day before to make sure we had their number. Patricia and Junior were amazing
Pros: Rental agents great people!!
Cons: My car was not service before I rent. Add blue a diesel additive was filled by service.
Pros: They were super flexible with me and I really appreciate them meeting me at the airport so I did not have to move luggage and dog crates more than 1 time.
Cons: I don't think this is their issue but it was not clear to me that I was going to go offsite to pick up the car
Pros: Stayed open late to accommodate car pick-up since DiscoverCars.com had provided the incorrect hours of service. Very kind and understanding about it all.
Cons: They didn't communicate that they close for lunch until the day we were supposed to return the car which made us rush/alter plans to return the car but once again accommodating about it.
Pros: They were responsive ahead of time and helped me get there, even though they did not offer pick up anywhere other than the airport
Cons: That I had to taxi there both ways
Pros: Overall good performance
Cons: Good contact with representatives and quick handling and fine service One remark on childchairs, there is not much choice and not a qualified seat for a baby
Pros: Really nice friendly and efficient people.
Cons: we were a little confused when we arrived. We were expecting someone to meet us in the Arrivals but they weren't there. That wasn't a real problem but there were no Movying or Discover Signs so we asked a rival car hire company for instructions. Once we called Movying, they turned up after 10 minutes. Not a huge problem, we would of been happy to call them when we collected our bags
Pros: it was very informative and clear. It helped me to make exact choice.
Cons: I wrote about it above.
Pros: Pessoal de atendimento ótimo, atenciosos e prestativos.
Cons: Waited 2 hours for a car, when dropped off made me pay for a scratch on rim that was there although not reported correctly upon pick up. That whole side of the car was scratched/dented when picked up. Literally had car for 24 hrs only drove home from airport.
Cons: Was told to ignore 2 separate warning lights and had to pay and add adblue after only 200kms. Not friendly when I called about the warning lights. Very basic vehicle
Pros: I’ve changed the date of pick up the car and the agent didn’t communicate with DiscoverCars
Cons: Miscommunication with DiscoverCars and delay in responding to enquiries
Cons: The vehicle was missing some basic equipment like a backup camera
Cons: The office is far from the airport. The agents were slow to rent the car and there was 7 of us waiting.
Pros: They contacted me in advance and I thought they would be ready with the shuttle to pick me up.
Cons: They made me wait one hour for shuttle pickup. This is after a long flight and one hour going thru immigration. I almost cancelled it.
Cons: Location to rent and drop off.
Pros: João was great. Very friendly. Perfect english (for those that need it). Waited quite a while on another guest who got held up in customs and João gave excellent site seeing recommendations.
Cons: The Discovercars.com broker didn’t info accurately related to pick up process by Movyng.
Pros: Everyone from the agents to the shuttle driver were very nice and accommodating. Car was in great shape, new condition and interior was fantastic.
Cons: Finding the shuttle driver was a little confusing at first. It wasn’t clear where to go from the directions. I eventually called the office and they helped me navigate to the driver. Also due to shortage of automatic vehicles in Portugal, the price was twice as expensive as a manual transmission. Ill learn stick next time!
Pros: Service fine
Cons: Issues with the van
Pros: service was ok but the car was very small and not comfortable
Cons: service was ok but car was not
Pros: Customer service; pick-up and drop off van service.
Cons: Everything was great!
Pros: Nice people
Cons: Car was not at the airport, car was not ready and still had to be cleaned.
Pros: Night service at drop-off at the night-time.
Cons: We waited too long before picking up the car.
Pros: Very efficient, professional and friendly.
Cons: The only slight drawback is that the car pickup is a bit far from the airport but their shuttle service is good.
Pros: Read lots of horror stories about car rental in Lisbon, but Movyng were absolutely brilliant - no upsetting or trying to rip us off, lovely car and really friendly service
Cons: Bit of confusion about meeting them at the airport. Website said they'd have a name board, but we had to phone them and then a minibus collected us
Pros: Everything! Really excellent!!!
Pros: Service, people, car and smoothness were all stellar. Genuinely the best rental car experience I’ve had overseas.
Pros: Very polite people, really good service
Pros: Great Customer service
Pros: Friendly and courtesy
Pros: Fabulous, friendly customer service
Cons: Had to wait 1 hour for representative for pickup. Could not get through easily to their phone line.
Pros: Great service above and beyond expectations.
Pros: Friendly and efficient staff. Came in early for me to drop off car
Cons: nothing except a little bit further than I expected from the airport
Pros: Nice and efficient.
Cons: Nothing to say
Pros: Very good service
Pros: Very friendly and service minded, almost no waiting time
Pros: very competent and friendly people, excellent service and aesy communication. The boss himself picked us up at the airport. We will come back
Pros: very friendly and personal service
Pros: Very polite , helpful and efficient !
Pros: Professionnal, perfectionnement about services Android car. Quickly, at time, carmin. Thé Best!!
Pros: Great service and very flexible.