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Carwiz at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Both pick-up and drop-off were very smooth and quick. On the drop-off, the representative even gave us a ride to our hotel!
Cons: We rented the car from the shop, that was quite hard to find as they didn’t have their sign out front.
Pros: Representatives were both good. Car was in good condition. No complaints.
Cons: For pick-up, there was no rental desk so we were looking around the airport for a bit until the rep called me. After that it was fine, but if I hadn't had a phone plan already in Portugal, I would not have received the call and it may have been a more difficult pickup. All in all, it went well for us, but there should perhaps be a physical desk location in the airport in case customers don't have a phone.
Pros: They were fast and efficient very nice people.
Cons: car was dirty the carpet. And I was charged 30 euros to be added as a driver because the reservation was made under me. I asked if we can change it he said no. That was my only complain. Everything else was perfect!
Pros: Bruno the agent was so kind. He also speaks french with us! Very friendly and right on time.
Cons: The car was clean. They also change the car seat of my oldest kid to better suit her.
Pros: Friendly staff
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of2.09 EUR day up to a maximum of 21.00 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 78 years.
A senior driver fee applies to drivers over the age of 74.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Cash, Prepaid cards, Visa Debit Card, MasterCard debit card, American Express Debit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: France, Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 4 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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