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ValpiRent at Lisbon Airport
Customer Ratings and Latest Reviews
Cons: The pick up procedure! More then 2 hours waiting and no answer at the phone.
Pros: good cars, nice people very flexible!
Cons: they just mooved in, so they didn't have printer, the credit card machine wasn't working and I didn't received the deposit yet.
Pros: Ease of it all
Cons: The fact that I paid for an e toll device to be told the company didn't have any. I was refunded the cost but this meant I had to use non toll roads adding alot more driving time on to my holiday
Cons: As above. as well as unprofessional conducting business traction in hotel seating area. Pricing wasn't clear as had to pay extra cost as deposit "wasn't part of the quoted price"
Pros: Easy to book online and helpful when arranging car seat.
Cons: Not clear on where to meet to collect car. Took well over an hour from collecting our baggage to actually leaving the airport in our hire cars.
Pros: car was in good working condition
Cons: car not delivered on time 1 hour late they went to airport instead of hotel.told the representative to pick car from hotel and 9 pm from hotel on july 20 , no one came call them back and was told they will pick van in the morning , again told them to pick van at 9:30 nobody came , call them again they still asked me what hotel finally they picked van at 10:30 am good thing my flight was delayed ,would not recommend this rental company
Pros: Excellent customer service provided by their reps (Carvalho & Plinio)