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Centauro at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Hand over was fast.car was clean .
Cons: I have already bought the insurance from discover car. But the representative of centauro was saying that is a fake insurance and we don't accept that insurance. And was pushing to buy insurance. When I did not bought he took 300 eruos more than what was written in the discover car information sheet.
Pros: Excellent service
Cons: I took the full insurance on the car and got the antenna of the car stollen and it was not covered and had to pay 50 euros extra. Full insurance is not full !
Cons: The person at the desk at the time of collection was pushy in trying to sell me their insurance despite me telling him that I have arranged insurance through Discover cars. Worst was the person who was at the dropoff. He wanted to charge me for a damaged wheel rim which was already there, it was also noted on the form which I showed him, he then apologised but only after me being firm.
Pros: The vehicle was new and clean with a full tank. The airport shuttle driver was friendly and helpful. Not a long wait to pick up the car.
Cons: The airport shuttle pickup location is not readily apparent. The rental agent was friendly and nice, but he tricked me into not getting the highway transponder. At drop off, I then had to pay a €18 fine to Centauro, which I tried to fight them on but they told me it was my fault for not reading the rental agreement in Portuguese. Arguing wasn't worth my time. Also, when I returned the car the agent was very rude and ill-tempered. I'm still waiting for my €100 toll deposit to be returned.
Pros: Quick and easy pickup and dropoff. LOVE that they weren’t forcing extra insurances on us but just excepted when we told we had own!!
Cons: Nothing bad.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee of 5.00 EUR per day, with a maximum of 25.00 EUR per rental applies to drivers above the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Only physical driver's licenses are accepted (not digital versions).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle. A deposit for a tank of fuel is required upon collecting the vehicle.
It is only possible to pay and leave a deposit using the same card.
If the customer takes the following extra equipment: Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Insurance is mandatory.
Only cards issued in the main driver's name are accepted.
Maestro, American Express, Cash, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, France, Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is not allowed.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
It is allowed to add up to 3 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
A deposit for a tank of fuel is required upon pick up.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
Pick-up & Drop-off
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