COVID-19 Update

Coronavirus Update

Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com.

We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.

If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.

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If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.

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Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.

We understand your need for flexibility.

We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).

Lisbon Airport (LIS), Lisbon, Portugal
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Centauro at Lisbon Airport

Av. Severiano Falcao 2, 2685-378 Prior Velho
00351 211 303 540 / 00351 308 810 777
Pick-up instructions
Once you have collected your luggage, come out of the arrivals hall and cross the first zebra crossing right in front of you and here you will find the Centauro shuttle bus to take you to our offices near to the airport.
Drop-off instructions
Vehicles must be returned to the Centauro car park and then you will be taken to the Departure Hall by Shuttle Bus.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
United Kingdom
Ford Focus
September 6, 2020

Pros: None exempt from the car was a new condotion

Cons: Not really much that impress me

Germany
Ford Focus STW
July 5, 2020

Pros: Friendly, efficient, uncomplicated

Portugal
Fiat 500
June 27, 2020

Pros: O tempo de retirada e devolução é muito bom!

Cons: Preços de seguro e tempo de devolução dos depósitos são péssimos.

Portugal
Ford Fiesta
June 19, 2020

Cons: I had to wait 1h at the airport to be picked up. After have return the car I'm still in contact with Centauro as they are still in debt for the refunds. They did only a partial refund of the fuel deposit although I left the car with the tank full.

Portugal
Fiat 500
May 17, 2020

Pros: I Got an car upgrade

Cons: They block 200 euros in your Credit Card And it is unblocked 2 Weeks later

Canada
Ford Fiesta
April 3, 2020

Pros: Friendly service, quick turnaround.

Cons: BIG PROBLEM. I paid for a full tank of fuel €73.00 and was told that this would be refunded if I returned the car with a full tank. I did return the car with a full tanks, filling up the same morning in Lagos and topping up at Ecobrent, just round the corner from Centauro. On arrival, we were rushed to the airport shuttle. In answer to my question, I was told that the refunds were processed automatically. The deposit and tool monies were refunded but not the fuel deposit. No reply to my email.

United Kingdom
Fiat 500
March 19, 2020

Pros: They didn’t accept Amex - horrível experience

Cons: They didn’t accept Amex - horrível experience

United States of America (USA)
Ford Focus STW
December 24, 2019

Pros: If you buy full coverage insurance you are a valuable customer with the possibility to improve the class of rental car.

Cons: A little bit slow personnel

United States of America (USA)
Fiat 500
December 18, 2019

Pros: Enough cars, professional

Cons: too slow and they charged extra things upfront that I had never seen before

Canada
Ford Fiesta
October 17, 2019

Pros: Nothing.

Cons: Everything. Very poor customer service. The car had 66000 kms, and plenty of alarms: oil needs to be changed, tire pressure....etc.

United Kingdom
Fiat 500
October 10, 2019

Cons: Pressurised sales for insurance, tolls etc. Queued for about an hour, given a car smelling strongly of smoke.

Ireland
Fiat 500
September 8, 2019

Pros: Nothing

Cons: I had to stand in line in the 33 degrees sun for two hours before I made it to the desk. The car was dirty inside when I got it and was not full with fuel. Terrible experience, I am never going with a budget company again as I ended up paying far more than I would have with Sixth or one of those other companies.

United States of America (USA)
Fiat Panda
September 5, 2019

Cons: There were a lot of hidden fees once we actually got to the rental car facility, also upon return of the car the employees were VERY rude and didn't want to help us. We allotted an extra hour of time to make sure we would be timely in catching our flight and we had to SPRINT across the airport and BARELY made our flight because all of the staff members decided to go on break at the same time. Very unprofessional and inconsiderate!!

Brazil
Fiat 500
September 4, 2019

Pros: They gave an upgrade for free

Cons: Too much time waiting

Argentina
Ford Focus
September 4, 2019

Pros: Disappointed

Cons: No representation on the eropuert I waited 4 HR untill a security personnel help me

United Kingdom
Ford C Max
August 18, 2019

Pros: Very nice new car

Cons: Waiting almost 3 hours to collect it (1.5 hours for courtesy bus and 1.5 hours in office)

Israel
Ford C Max
August 11, 2019

Pros: Fast and professional

United Kingdom
Fiat 500
August 5, 2019

Pros: Good price, car in good condition and clean

Cons: Completely unprofessional agents and staff in general. Swearing and yelling in front of children, treating clients in a very unprofessional way. Complete lack of training.

Slovenia
Ford Fiesta
August 4, 2019

Pros: Value of purchuase

Cons: Shuttle bus

Austria
Fiat 500
July 31, 2019

Pros: Drop off of the car was very efficient

Cons: Difficulty finding the representative at the airport, time spent to actually get to the rental location from the airport, 3 hour wait cue to actually get the car, no availability of car of choice (it seems that they only use it as a lure to rent with them), very rude personel, and overall losing almost one day because of the rental process.

Canada
Ford Focus STW
July 29, 2019

Cons: Centauro told us that the additional money we had spent with the Discover Hire service for insurance was useless, and that we pretty much had to purchase an additional $300+ worth additional coverage. We were offered to leave a $1200 deposit as an alternative, but it was made clear that if we choose to do so, we would almost certainly have to pay for some damage, and we would be liable for everything. This complex pricing game is not at all clear.

Hong Kong
Ford Focus
July 22, 2019

Pros: Nothing

Cons: Horrible, abusive staff. Zero accountability. Should have serious revamp of entire training process and a Manager who is accountable to someone.

Israel
Ford Fiesta
July 20, 2019

Pros: Good cars , fast and effective service

Cons: the car wasnt in best shape (front tires worn up)

Canada
Ford Focus STW
July 13, 2019

Pros: Everything went very smoothly. Had a complaint about GPS and Jorge the manager handled it graciously

Cons: Picking up car, a little too much pressure about insurance.

Brazil
Ford Fiesta
July 11, 2019

Pros: The car was good and the price too.

Cons: The time spent picking the car.

United States of America (USA)
Fiat 500
June 16, 2019

Pros: Very little

Cons: 1. There was no one at airport to greet us and we waited for 45 min w/o knowing if someone would come and if indeed we were at right place. 2. We got our car and waited for the staff to clear a path for us to leave something that should have been already done. 3. We paid for via verde pass but it wasn’t in our car and we lost 1.5 hours waiting for them to get their act together, and issue us another pass. 3 the return was a nightmare. No good instructions no good signage to find Centuro.

Canada
Fiat Panda
June 6, 2019

Pros: Quick check out.

Cons: Parking area outside was almost full making it difficult to find a spot in sun to do thorough check for pre-trip damage. I found 3 extra things not on report given to me so I'm glad I checked.

Austria
Fiat 500
May 29, 2019

Pros: Fast

Cons: Waiting time

United States of America (USA)
Citroen C4 Picasso 5+2
May 24, 2019

Cons: Was a slow process

Australia
Ford Focus
May 10, 2019

Pros: Not much. 1 staff member came to the rescue. Little was explained. I still have no idea if I am supposed to be refunded something that they mentioned when I received the car.

Cons: Poor explanations for everything especially tolls. My order said ‘full to full’ for fuel. This was not the case. Not only that, but they suggested the car had 40% in the tank which I had to correct. The car was empty within 120kms.

United States of America (USA)
Ford Focus
April 19, 2019

Pros: staff was helpful and friendly

Cons: off airport pick-up

Israel
Ford Fiesta
January 27, 2019

Pros: Fast and friendly

Cons: petrol was only 1/3 full and not 1/2 as mentioned.

Portugal
Ford Focus
December 13, 2018

Pros: Everything!

United Kingdom
Ford Fiesta
November 18, 2018

Pros: The rental was handled apparently efficiently. staff were offhand but reasonably friendly.

Cons: The person who handled our rental offered a satellite navigation system which we declined. The toll device was not offered, nor explained. When we returned we discovered we were being fined for five uses of the toll that would not have occurred had we 'activated' the toll payment device on renting the car. We explained this option was not offered to us. The representative said it was in the terms and conditions we signed. I cannot emphasise enough how upset we are by this.

Canada
Ford Focus
October 7, 2018

Pros: did not feel scared that they would use a magnifying glass to look for damage on return

Cons: long line. reduced hours

Portugal
Ford Focus STW
September 29, 2018

Pros: they were helpfull and friendly

Cons: the car was quite old. not clean. not working so good. a problem with understanding the car agency made me pay extra money for driving in toll lanes- i did not got all the info from the car agent

Canada
Ford Focus
September 3, 2018

Cons: 3.5 hours waiting in line to get the car

Canada
Ford Fiesta
September 2, 2018

Pros: Cost. Easy and fast drop off and male agent was friendly. Shuttle back to airport easy and fast

Cons: Time to pickup the car was unacceptable (waiting at airport and at the Centura). It was chaotic at Centura; very poor setup to manage large volume of people at once. We wasted 1/2 day of our vacation and were charged a full day for the rental that we didn’t get until 4pm. Female agent was rude and didn’t provide clear explanations. Information on the road tolls would have been appreciated.

United Kingdom
Ford Focus
August 31, 2018

Pros: Very bad I lost a day due a car have to be towed

Cons: No compensation for the lost I have

United Kingdom
Ford Fiesta
August 30, 2018

Cons: Miss selling, always trying to add insurance on top. They told me i had no choice but to take the insurance if i wanted the car.

Canada
Ford Focus
August 24, 2018

Cons: We waited in line for over 3 hours to pickup the car. The representatives were neither understanding or apologetic. It was the worst rental car experience I’ve had. We then waited in line for over 45 minutes to return the car. Unacceptable service.

United States of America (USA)
Ford Focus
August 24, 2018

Cons: The agency accused me of breaking the windshield and forced me to pay €550 to fix it. It was an absolutely absurd situation, where I had no ability to fight against what they were saying because they were holding €1200 hostage. Centauro is a fraud and a terrible rental agency.

South Africa
Ford Fiesta
August 20, 2018

Pros: everything but the pick up

Cons: after 24 hours of travel - we had to WAIT for a shuttle bus.. to take us to a warehouse garage - with no water, no food, no place to sit.. AND it took nearly 2 HOURS to get my car - DONT USE CENTAURO..

United States of America (USA)
Ford Fiesta
August 15, 2018

Cons: The car pick up took 2 hours. The line hardly moved. Never using them again. Sticking with the major rental car companies. 2 hours in a hot, non air conditioned ware house with a 2 year, for a process that should take 5 minutes.

United States of America (USA)
Ford Focus
August 13, 2018

Pros: Nothing, terribly organized

Cons: Was not able to get car because of lines.

Canada
Ford Fiesta
August 11, 2018

Pros: Nothing.

Cons: I had to wait 6 hours to get the car. The staff did not speak well english or french. They tried to sell me an extra insurance by telling me that the insurance of the broker is different from their insurance. He affirmed he didn't know the broker and that even if I paid for an insurance I would still need to deposit 1000 euros in case I damage the car. Moreover, the fuel thank was not full when I receveid the car. At my return I had to argue to get my Bill. Horrible service.

United States of America (USA)
Ford Focus
August 7, 2018

Pros: Easy drop off New car, easy to drive

Cons: Poor/lack of communication with Centauro represenatative when picking up the car, did not specify the kind of gas to put in which lead to problems, a tow trunk, needing a new car and more payment, wrote to Centauro about reimbursement due to the unfair situation; Very long line in picking up car in Lisbon

United Kingdom
Ford Fiesta
August 1, 2018

Pros: Once getting to the desk to pick up the car all went smoothly.

Cons: I have still not received my deposit money back from them despite returning the car 2 weeks ago. It stated on the invoice that it would take 1 week at the longest.

United States of America (USA)
Ford Focus
July 30, 2018

Cons: The staff was incompetent and trying to add more expenses and tricking you to pay more than what you already had reserved and had a budget for. This particular staff was impatient, rude and doing everything he could to have your spend more on fees. He wasn’t helpful to give us the best budget. He would interrupt and get frustruated at any question that you would ask him. Was not a pleasant experience and will never go back to this location in Lisbon. Very poor customer service and unorganized.

Canada
Ford Focus
July 14, 2018

Pros: We waited over 1.5 hours to get our car in line, long process and I put the rental in my name as my credit card was used but had to pay extra for the only driver

Cons: Long waits

United States of America (USA)
Fiat 500
June 2, 2018

Cons: Slow, inflexible

Canada
Citroen C4 Picasso 5+2
May 31, 2018

Pros: Check out was easy and they gave us shuttle back to the airport

Cons: The pick up at the airport was very disorganized and we had to wait far to long. The check out desk was understaffed and slow but the person who served us was very helpful and helped acclimatize us to the car

Canada
Fiat 500
May 23, 2018

Pros: The price and the fact that they are out of the airport. It made it easier for us (we were coming from dowtown)

Cons: There was a good lineup to get the car. People working there were nice, but we kind of lost 30 min of our day...

United States of America (USA)
Fiat 500
April 8, 2018

Pros: Everything was well-run. They picked us up at the airport, we were driving away in our rental within 30 minutes.

Cons: No complaints here. Thank you.

United States of America (USA)
Ford Focus
March 26, 2018

Pros: Great car and easy to deal with staff

Cons: Getting the car took a bit long. Long line at check-in, long process.

New Zealand
Ford Fiesta
January 23, 2018

Pros: The staff were friendly

Cons: The very small car we were given, even when we managed to get a slightly larger car, we still had to put one of our group onto the bus to return to Lisbon as the car was too small :( I would appreciate a good refund as we didn't get the car I ordered.

United States of America (USA)
Ford Fiesta
November 8, 2017

Pros: Helpful staff

Cons: We arrived at Airport pick up location on time at 07:00. No agent no one to contact us, waited almost an hour for the agent to show up. Not a good start!

United States of America (USA)
Ford Focus
November 8, 2017

Pros: Answered every question

Cons: Long line of people while picking up car, needs more attendants.

Canada
Ford Focus
October 28, 2017

Pros: price; they called a taxi for me after I dropped off the car.

Cons: not being asked if I really need to have the car upgraded to a larger vehicle. Car interior not clean, no windshield washer fluid at all.

United States of America (USA)
Fiat 500
October 19, 2017

Pros: It was good, not great.

Cons: Drop off was more efficient and individually serviced than pick-up. Vehicle was clean but washer container was absent of water for the windshield. I had to fill this with 1-2 liters of water something that a service facility should hot have overlooked ...

Romania
Ford Fiesta
October 13, 2017

Cons: They don't recognise your full insurance!

United States of America (USA)
Ford Focus
October 13, 2017

Pros: Friendly, efficient staff. Car was in good condition.

Cons: I did not find out until I got home that they charged me more than I agreed to in the DiscoverCarHire contract.

United States of America (USA)
Ford Focus
October 6, 2017

Pros: No. They tried to scam me by trying to charge me for pre-existing damage to the car. Fortunately I had photos. See above.

Cons: They tried to scam me and I still don’t have a statement for multiple charges to my credit card. Maybe you can help. The car was fine, the salespeople were dishonest.

United States of America (USA)
Ford Focus
October 5, 2017

Cons: They need to work on car pickup. Not effecient and waited two hours for the car

United Kingdom
Ford Fiesta
September 9, 2017

Pros: NOTHING

Cons: Everything, absolute ripoff

United States of America (USA)
Ford Focus
August 25, 2017

Pros: I had to wait st the airport for a representative at the airport and then to pick up my car it took forever nearly 3 hours I rent cars a lot and this was my first at off airport site and it's not worth the money and time your spent waiting for someone then picking up the car.

Cons: Also the representatives looked miserable doing their job with I picked up and drop off.

United States of America (USA)
Ford Focus
July 12, 2017

Pros: Agents at pickup and drop off were pleasant and thorough.

Cons: 1. We were pre-charged and then incorrectly reimbursed too little for gasoline after returning the car. The problem still hasn't been fixed even after 3 weeks. 2. Process to check in and get the car was painfully slow. Had to wait probably 45 min at airport, then another 45 min in line at the car rental site before given car.

Latvia
Ford Fiesta
July 10, 2017

Cons: I do not like anything, I will not rent anymore. In the centaur because I rented a car and when I arrived I gave me another and even more expensive than I had in the contract and still did not return the money from the car deposit that I paid and entered full deposit also did not inform me anything that had to deliver The clean car and they removed me from the money of the deposit that I paid I will not rent cars here in this place anymore people and I did not like anything at all I was well dec

United States of America (USA)
Ford Focus
June 5, 2017

Pros: Low cost, airport shuttle

Cons: long wait, disorganized, no knowledge about third party

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Lisbon Airport Car Rental
Mini Elite
Fiat 500 Cabrio or similar
Fiat 500 Cabrio
  • 4x
  • 1x
  • 3x
  • A/C
  • Man.
Centauro
$41.11 / per day
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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1050.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
There is a Toll pass / E-toll device fee of 1.80 EUR per day and a maximum of 18 EUR per rental.
If the customer declines Toll pass / E-toll device, a penalty of 40 EUR for each toll used in addition to the cost for each unpaid toll will apply.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A senior driver fee of 5.00 EUR per day, with a maximum of 70.00 EUR per rental applies to drivers above the age of 75.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle. A deposit for a tank of fuel is required upon collecting the vehicle.

It is only possible to pay and leave a deposit using the same card.
Geographical restrictions
Cross border rentals are allowed only upon previous request.

Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, France, Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.

Using a ferry is not allowed.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Toll pass / E-toll device, Delivery fee, Senior driver fee, Cross border fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

It is allowed to add up to 3 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 29 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

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$15 - $76
Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
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SADORENT
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Guerin
Excellent 8.6
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Aeroporto Internacional Humberto Delgado Alameda das Comunidades Portuguesas
$8 - $56
Working hours
Mon:06:00-01:00
Tue:06:00-01:00
Wed:06:00-01:00
Thu:06:00-01:00
Fri:06:00-01:00
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Keddy
Excellent 8.5
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Avis
Excellent 8.5
+351218435550
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$13 - $97
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
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Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
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Fri:08:00-20:00
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Excellent 8.3
+34902360636 / +18778223872
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$11 - $30
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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Turisprime
Excellent 8.2
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Working hours
Mon:09:00-17:00
Tue:09:00-17:00
Wed:09:00-17:00
Thu:09:00-17:00
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Tue:07:00-23:00
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Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
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Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
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Rhodium
Excellent 8
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Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
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Wed:08:00-20:00
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Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
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