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Keddy at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Price and servicie. Value for money
Cons: No desk. No external sign with the name
Cons: surcharge not clear
Pros: Professional. Easy to communicate with
Cons: At the airport there was no sign saying ”Keddy”. Only Europcar. I had written that I would pick up the car at 9pm. We arrived a little early around 8.40 pm and was told it was impossible to collect the car before 9pm. So we had to wait. There was an extra cost for picking up the car at the airport terminal
Pros: Good service provided.
Cons: This is not to Keddy but to Discovercars. 1. It was not clear that Keddy was part of Europcar - this should be more clear 2. In terms of pricing, additional insurance was added during the pickup. Discovercars site should have option to choose for full insurance to avoid additional surprises add the desk
Pros: Speed dropping car in Porto
Cons: Car was very damaged, very unclear Europecar was the same as Keddy, like usual the intake was in Lissabon very aggresive selling additional services and made 2 so calles mistakes with the fee. You need to be very alert not to being tricked
Pros: New car and professionalism of staff
Cons: We have to queue twice: firstly to do the paperwork and when taking the car. The second is useless
Pros: Quick, easy and professional - arrive late night and within 15min we had our car. Easy drop off in Lagos
Pros: The staff by picking up the car and his recommendations. Quick, efficient and smart
Cons: The name Keddy was not written on the europcar stand, so i lost some time to realize i was at the right place
Pros: Check of car on pick-up
Pros: Efficient in Lisbon
Cons: Lack of parking spot at drop off in Viana do Castelo
Pros: Friendly and flexible
Cons: The car had slightly damaged paintwork (minor scratches) but all was accounted for in their documentation.
Cons: Availabilty of the booked car, time spent in waiting for the car. We had to wait more than one hour to get the car delivered.... There were only few clients and still we had to wait so long... I can't imagine, how long we would have waited in an non Corona Summer.....
Cons: Full insurance service was not properly explained. I had to add costs that I didn’t plan
Pros: Quick and easy
Cons: Price for full cover. Car with brake problems
Pros: Didn't get chance to experience
Cons: I didn't rent a car from you through sheer volume of people in the queue and total rudeness from staff. I ended up totally disappointed and unable to warrant giving the company any more of my money besides the £30 fee that was taken when I initially booked it.
Cons: Return after hours at OPO Airport no parking spaces on road competing with other agency's. Far walk to airport.
Pros: Everything was as expected
Cons: Agent wanting me to upgrade the car and the insurance.