Lisbon Airport (LIS), Lisbon, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Rent-a-Star at Lisbon Airport

Rua da Guiné, 33 A 2685-337 Prior Velho, Lisbon
00351 214 454 551
Pick-up instructions
The representative will be waiting at the meeting point, near Vodafone store n Terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
Period outside of business hours
Mon:20:01-06:59
Tue:20:01-06:59
Wed:20:01-06:59
Thu:20:01-06:59
Fri:20:01-06:59
Sat:20:01-06:59
Sun:20:01-06:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Mercedes Benz A Class
September 21, 2023

Pros: Excellent car and I really appreciated the upgrade that I was offered. The rental agent was very friendly and personable as well.

Cons: Would have preferred pick up at the airport rather than having to take a shuttle which added time to picking up the car.
Portugal
Mercedes Benz A Class
September 9, 2023

Pros: It’s perfect
United Kingdom
Mercedes Benz A Class
July 25, 2023

Pros: Very helpful and good choice of cars
United States of America (USA)
Mercedes Benz A Class
June 14, 2023

Pros: Very efficient and no long waiting in line. The agent was really good and friendly.
United States of America (USA)
Mercedes Benz B Class
May 30, 2023

Pros: They were efficient and helpful, assisting us with everything including directions and reminders to carefully inspect and take photos of the car before & after.
United States of America (USA)
Mercedes Benz A Class
March 19, 2023

Pros: Great rent a car in Lisbon. AAA+++
United Kingdom
Mercedes A Class
January 8, 2023

Cons: Was not at the airport as advertised had to get a car to take us to the rental place, ten mins away. Took a long time to do paperwork. We were told we had to take the car back washed and cleaned or they would charge us €25.
Netherlands
Mercedes A Class
December 5, 2022

Pros: We had a great experience, thank you

Cons: -
Canada
Mercedes A Class
November 22, 2022

Pros: Nothing. Right from the get-go, I felt cheated and that they were trying t take advantage of me with additional hidden costs.

Cons: Trying to fleece me. Even at drop-off, they kept trying to refund my rental deposit, but the machine wasn't connecting. This was fishy to me and I kept insisting. Only after the 5th attempt, at my insistence, it finally worked. I just felt that the customer service was very poor. Will not be renting from them again.
Portugal
Mercedes A Class
November 18, 2022

Pros: Friendly personnel, rental car was the correct car model, overall condition of the car, cleaning car

Cons: Surprised with hidden costs associated with the car rental (mandatory cleaning €25 and excess cost €60 due to the late pick-up (flight delay) after normal office hours) that were not specified in the Discovery Cars website.
United States of America (USA)
Mercedes A Class
October 22, 2022

Pros: Easy, painless service. Great car for for a very dissent amount of money.

Cons: None.
United States of America (USA)
Mercedes A Class
October 7, 2022

Pros: Car was clean, the agent professional and very clear on options and very positive.

Cons: Did not like that I had to do a maintenance service on the car. But it was a easy one. The car need AdBlue because of the diesel. Just hope they pay me back about $25.
Canada
Mercedes A Class
October 5, 2022

Pros: Cars are quite new and in great condition

Cons: Had to pay 15 Euro to clean the car when we returned it. You would thinks after a 9 day rental, they would waive the fee.
Canada
Mercedes A Class
October 2, 2022

Pros: A very efficient pick-up and drop-off team. The cars are in very good condition.

Cons: They don't have a representative at the airport, you have to call the office, which is quite difficult for those who don't have roaming.
Canada
Mercedes A Class
September 29, 2022

Cons: They added on hidden costs so what you advertised was not what we got. Unlike most rentacar agencies they charged for a child's car seat, added on taxes and costs due to the driver's age. Their hours were not flexible so drop off had to be done early.
Poland
Mercedes A Class
September 24, 2022

Pros: Friendly, helpful personel.

Cons: Long time spent on pick up. Necessity of going back to the office to change the car beacause of car fail.
Canada
Mercedes A Class
September 23, 2022

Pros: Price

Cons: The list is to long to explain the stress this company caused me! Starting the day I arrived.
Switzerland
Mercedes A Class
September 18, 2022

Pros: Friendly and solution oriented staff
United States of America (USA)
Mercedes A Class
July 30, 2022

Pros: Friendly professional staff, and accommodating. They bring customer service to the next level!
Canada
Mercedes Benz B Class
July 30, 2022

Pros: The car was nice. Not as new as I would expect. It was a 2020 model.

Cons: It took a very long time to work through the process of picking up the car and dropping the car off. Drop off took an hour and a half. Neither pick up nor drop off staff were fully familiar with how things worked. No instructions about the car were given - I wasn’t even told it was diesel. Staff were unable to release the €1950 security hold on our car. In the end we had to trust that it would be taken care of because we needed to get to the airport. The cleaning charge was a joke.
United States of America (USA)
Mercedes A Class
July 13, 2022

Pros: efficiency and pleasant

Cons: all was good no complaints
United Kingdom
Mercedes A Class
June 13, 2022

Cons: I paid more for a diesel car and when arrived I received a petrol car. I asked why,and it was told me that was the same.
Canada
Mercedes A Class
May 4, 2022

Pros: Picking car up

Cons: Being accused and them wanting to charge us for something we didn’t do
Canada
Mercedes A Class
May 3, 2022

Pros: Agents went over the car carefully with you, car was very clean

Cons: Agent was pleasant, drop off at the airport was quick
Canada
Mercedes A Class
April 24, 2022

Pros: Everything very good
Ireland
Mercedes A Class
April 24, 2022

Cons: Hidden charge of €45 for pick up after 6pm. I was it is in the terms and conditions but ‘no one ever reads that document’. Scanned the document afterwards and couldn’t find it anywhere!!!
United States of America (USA)
Mercedes A Class
April 6, 2022

Pros: Very close to airport, courteous service.
Israel
Mercedes A Class
March 12, 2022

Pros: Do not take into account the needs of tourists they only care about money, very expensive when you ask for one more lonely day to stay with the vehicle

Cons: Although I bought full insurance from them that the salesman sold me which covers everything from everything in addition to my personal insurance still at the end I returned they checked the vehicle carefully
Belgium
Mercedes Benz A Class
October 25, 2021

Pros: They have no car available

Cons: They have no car available
Finland
Mercedes Benz A Class
October 20, 2021

Pros: The desk representative was kind and the service was good.

Cons: The car I rented wasn't anymore available and was rented to someone else. The car I got was more expensive and they said that I hadn't bought an insurance, although I bought the full insurance and to get the car I had to buy an additional insurance. I said to them that I bought the full insurance but they said that I didn't. So I had to pay approximately 170€ more than the original agreement.
Switzerland
Mercedes Benz A Class
January 6, 2021

Pros: Through a broker online

Cons: Several things: forgot to tell me about to clean car prior to delivery só extra charge, forgot to tell me about via verde not included.at delivery they only accepted cash for 230 eurs so had to drive again and pick money.
Luxembourg
Mercedes Benz A Class
January 5, 2021

Pros: Efficiency

Cons: The rental desk is not easy to find...you need your GPS to locate it.
Germany
Smart For Four
December 28, 2020

Pros: Waited over an hour

Cons: Didn't speak english properly
Show more

Lisbon Airport (LIS), Lisbon, Portugal

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1950.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Road tax, VAT (value added tax), Free modifications, Toll pass / E-toll device.
Rate excludes
Many highways in Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.85 EUR day up to a maximum of 18.50 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 70.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.

Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  07:00 - 20:00
Tue:  07:00 - 20:00
Wed:  07:00 - 20:00
Thu:  07:00 - 20:00
Fri:  07:00 - 20:00
Sat:  07:00 - 20:00
Sun:  07:00 - 20:00

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Wed:09:00-19:00
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Tue:07:00-22:59
Wed:07:00-22:59
Thu:07:00-22:59
Fri:07:00-22:59
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United Rent A Car
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Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
Avis
Avis
Excellent 8.5 / 49 reviews
+351218435550
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Working hours
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Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
National
National
Excellent 8.5
+351218486191
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Working hours
Mon:00:00-01:00; 06:00-23:59
Tue:00:00-01:00; 06:00-23:59
Wed:00:00-01:00; 06:00-23:59
Thu:00:00-01:00; 06:00-23:59
Fri:00:00-01:00; 06:00-23:59
Sat:00:00-01:00; 06:00-23:59
Sun:00:00-01:00; 06:00-23:59
ABBYCAR
ABBYCAR
Excellent 8.4
+351218490608
Alameda Da Comunidades Portuguesas, 1700-111
$12 - $52
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
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International Car
International Car
Excellent 8.4
+351300500406
Rua Américo De Jesus Fernandes Lote G
$14 - $81
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Turisprime
Turisprime
Excellent 8.3 / 1732 reviews
+351913065616 / +351210410374
Rua 1º de Maio, 9 – Figo Maduro 2685-388 Prior Velho
$5 - $289
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Klass Wagen
Klass Wagen
Excellent 8.2 / 1407 reviews
+351308800132 / +351707502656
Rua Doro 5, 2680-032 Camarate
$5
Working hours
Mon:00:00-23:00
Tue:00:00-23:00
Wed:00:00-23:00
Thu:00:00-23:00
Fri:00:00-23:00
Sat:00:00-23:00
Sun:00:00-23:00
Ok Mobility
Ok Mobility
Excellent 8.2 / 1174 reviews
+34902360636 / +351962739069
Rua da Guiné, 24, 2685-337 Prior Velho
$7 - $63
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Dollar
Dollar
Excellent 8.2 / 64 reviews
+351219426300 / +351218438661
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$19 - $162
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Hertz
Hertz
Excellent 8.2 / 36 reviews
+351219426300 / +351210410462
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$29 - $138
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Centauro
Centauro
Excellent 8 / 798 reviews
+351308810777
Av. Severiano Falcao 2, 2685-378 Prior Velho
$12 - $116
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Bravacar
Bravacar
Very good 7.9 / 338 reviews
+351219405350 / +351961437790
Rua Martires De Timor 28, Rua Figo Maduro 2, 2685-311, Lisbon
$5 - $11
Working hours
Mon:08:01-19:59
Tue:08:01-19:59
Wed:08:01-19:59
Thu:08:01-19:59
Fri:08:01-19:59
Sat:08:01-19:59
Sun:08:01-19:59
Surprice
Surprice
Very good 7.8 / 992 reviews
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800 - 023
$7 - $77
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Cheap rent
Cheap rent
Very good 7.8 / 739 reviews
+351210987077
Av Das Escolas 5B, 2 Arm A01, 2685-210 Portela
$5 - $6
Working hours
Mon:08:30-20:30
Tue:08:30-20:30
Wed:08:30-20:30
Thu:08:30-20:30
Fri:08:30-20:30
Sat:08:30-20:30
Sun:08:30-20:30
Goldcar
Goldcar
Very good 7.7 / 1103 reviews
+351211451595
Alameda das Comunidades Portuguesas 1700-007 Portela de Sacavém
$9 - $57
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
Drive4Move
Drive4Move
Very good 7.7 / 54 reviews
+351300509199
Rua Américo de Jesus Fernandes, Lote G, 1800-023 Lisboa
$5 - $52
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
First Rent
First Rent
Very good 7.7 / 40 reviews
+351229568856
Alameda Das Comunidades Portuguesas, 1700-111 Lisboa
$75 - $219
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Firefly
Firefly
Very good 7.7 / 29 reviews
+351219426300 / +351218438661
Alameda das Comunidades Portuguesas, 1700-008 Lisboa
$13 - $31
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Interrent
Interrent
Very good 7.6 / 134 reviews
+351211451381
Rua Salgado Zenha, Lote 1/2
Working hours
Mon:07:30-23:00
Tue:07:30-23:00
Wed:07:30-23:00
Thu:07:30-23:00
Fri:07:30-23:00
Sat:07:30-23:00
Sun:07:30-23:00
RightCars
RightCars
Good 6.8 / 124 reviews
+351308811524
Rua Mártires de Timor Nº 28, Quinta do Figo Maduro,Lisbon,2685-331 Prior Velho
$7 - $13
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
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