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Klass Wagen at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They were very friendly and efficient. They were easy for pickup and drop-off at the airport.
Pros: The car was good. The drop off was very easy
Cons: The deceptive behaviour. I was told point blank that my Australian credit card travel insurance would not cover any potential damage to the car meaning I really should get the company's outrageously overpriced insurance. It meant my car rental was five times the quoted price on your website! I later learnt from my bank that their insurance would have covered any damage claim. Highly unethical behaviour.
Cons: They forced me to make a new deal with them on much higher price!
Pros: Very kind and accommodating representatives, good price, car in good condition, voucher for over-filled petrol tank - appreciated.
Cons: Low safety tires. Pushing other paid services. Not being able to use my Portuguese debit card (which meant paying with a different currency and paying much for conversion).
Pros: Friendly & helpful staff - who speak excellent English
Cons: No faults for me in their service. I have used them 4 times now & always found the service to be very good.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following country: Spain-Mainland.
Using a ferry is not allowed.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 31.03) Winter package are included in price.
A deposit for a tank of fuel is required upon pick up.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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