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Turisprime at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very professional, friendly and efficient.
Cons: Nothing
Pros: Best car service in Lisbon. There is no comparison
Cons: Everything
Pros: Despite some negative online reviews we were satisfied with the service we received. You have to read the contract but if you do then there are no surprises about hidden costs. We forgot a phone at the drop off desk when we returned the car and after they had dropped us at the airport the shuttle driver returned to the office to get it for us. These was very appreciated.
Cons: The car we received did have dents and scratches. It was completely up to us to take pictures and document these with no acknowledgement by the representative. We returned the car in the condition we received it (no additional damage) and the representative said it was all good. I would have liked a more positive acknowledgement that our damage deposit would be cancelled/returned. There location is a little out of the way from the Lisbon airport and their hours mean no drop before 8 am.
Pros: The price The service The quality of the car Low credit deposit The shuttle
Cons: -
Pros: Price and service
Cons: Everything was fine
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.90 EUR day up to a maximum of 19 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Young drivers under the age of 21 who wish to rent a vehicle must purchase the following insurance type(s): Super Insurance.
Senior drivers 70 years of age or older who wish to rent a vehicle must purchase Super Insurance.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: American Express, Diners, Eurocard, MasterCard credit card, VISA credit card.
Visa Electron, Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off
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