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Autounion at Lisbon Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Wrong car … tried to give me a huge square minivan type Volkswagen Caddie… I had to threaten to cancel and walk away before they gave me a car that was one class down from what I paid for… very disappointing experience!!
Cons: Wrong car … tried to give me a huge square minivan type Volkswagen Caddie… I had to threaten to cancel and walk away before they gave me a car that was one class down from what I paid for… very disappointing experience!! Further on returning car… had to wait additional 20 minutes just to be picked up for the airport… expect experience to take 45 extra…
Pros: good vehicle, very friendly professional staff.
Cons: Trouble contacting someone re getting picked up at the airport.
Pros: The car was new and the agents were very professional.
Cons: The shuttle instructions weren't clear. You had to call them to pick you up from the airport, and that wasn't clearly communicated.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.00 EUR per day up to a maximum of 20 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Details are available from the rental company's reservation office.
Additional charges will be applied.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The supplier will hold the vehicle for 2 hours after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
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