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Goldcar at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Clear services they offer and cost. Also the lack of aggressiveness in declining their offers
Cons: The amount of time the hold funds on my credit card is being held for after car returns
Pros: The very helpful and friendly staff
Cons: Very bad follow-up on a situation that occured during my rental period! I was promised to receive a refund for Ad Blue that I had to buy for the car that was given to me, haven't seen any follow-up with this regard.
Pros: Nothing
Cons: Unhelpful, inflexible, wouldn’t provide a solution and then told me things about other rental co panties that were untrue
Pros: Very easy to find
Cons: The lady at reception was rude and very unhelpful when we arrived at 7.30 as we said we were going to pick up at 11. We emailed the night before to say could we change but did not receive a reply. So we just arrived to enquire. We later changed to 9 am and paid an extra €15 which was fine. When we returned she was not serving us and another lady was and she was very helpful. Amanda was very kind also when I returned the car we had no problems thank god and will try again the next time.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
The following surcharges may apply: Facility Charge.
For certain car groups, minimal rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
American Express, Cash, Diners is/are not accepted.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Relax Cover is mandatory.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Optional extras are subject to the following additional charge(s): Premium Location surcharge, Airport Surcharge.
Delivery/Collection service is available only by previous request.
A deposit for a tank of fuel is required upon pick up.
Diesel vehicles are available only by request upon arrival.
Diesel vehicles are available for an additional charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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