Faro Airport (FAO), Faro, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Turisprime at Faro Airport

Estrada do Aeroporto - Montenegro, 8000-124 Faro
00351 210 410 377
Pick-up instructions
Exit the baggage claim area, walk past customs. Exit out of the airport and go outside. Pass by the taxi rank, go straight and you will find the P2 parking lot where you can find a Turisprime shuttle bus to collect you which will take you to the office for a 3-minute journey. For assistance please call +351 913 065 615. Saia da área de recolha de bagagem e passe pela alfândega. Saia do aeroporto e vá para fora. Passe pela praça de táxis, siga em frente e encontrará o parque de estacionamento P2, onde poderá encontrar um Shuttle Bus da Turisprime que o levará ao escritório numa viagem de 3 minutos. Para obter assistência, ligue para +351 913 065 615.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Volkswagen Polo
September 13, 2023

Pros: The friendliness of Eduardo taking us back to the airport from the rental site

Cons: On drop off I thought I would have to wait ages in the cue behind all the pick ups as there was only one person processing cars, then two. Luckly Eduardo the transfer man arrived and came to our rescue and we were processed and on the transfer bus in minutes.

Canada
Volkswagen Golf
September 6, 2023

Cons: The €2/day fee for the toll transponder and the fact that even if you use it only on one day you still pay the 2€ for ALL the duration of the rental

United Kingdom
Volkswagen Polo
August 15, 2023

Pros: Quick, efficient and no hassle.

Cons: Pick up point for shuttle bus unclear, no answer when we called and had to get a taxi to pick up car.

United Kingdom
Volkswagen Polo
July 25, 2023

Cons: Took a really long time for the shuttle bus to come, we had no idea they weren't in the car park and turisprime didn't answer their phone when called. Everything was fine once there but it took 30-40mins of waiting in the car park!

Netherlands
Volkswagen Up
July 19, 2023

Pros: Very good service. Fast and convenient. Also got a really nice car.

Cons: Maybe directions to where exactly the shuttle waits would be good (while getting to the airport)

United States of America (USA)
Renault Captur
July 19, 2023

Pros: TurisPrime Car hire where outstanding. Safe to say, the best car rental experience I have had yet while travelling in Europe.

Cons: Everything.

Sweden
Volkswagen Polo
July 18, 2023

Pros: Convenient, price-worthy, shuttle was hard to find but driver was fantastic!!! Eduardo made the whole experience great! We loved him, and therefor truly will come back!

Cons: Nobody answered the phones when we arrived and called several times. Was really hard to find meeting point for shuttle bus.

Spain
Volkswagen Polo
July 7, 2023

Pros: The staff were very nice!

Canada
Volkswagen Golf
July 7, 2023

Pros: Friendly staff

Cons: Everything on time

United Kingdom
Volkswagen Up
July 4, 2023

Pros: Nothing

Cons: Wasn’t in airport terminal per my request No shuttle bus - had to resort to a taxi with my 18 month old baby The office was closed when we tried returning the car and there was no key drop box - ridiculous.

Canada
Volkswagen Polo
June 23, 2023

Pros: Car was great on gas and prices were fair.

Cons: All went well except it was hard to find the rental car shuttle location - zero signage at the airport and lost 1 hour of time

United Kingdom
Volkswagen Golf
June 20, 2023

Cons: There was damage on the car that they didn't mark down but they told me about it. When I returned the car the person went straight to the damaged areas and asked if I'd done it as it wasn't marked on the sheet. Fortunately I'd taken photos to prove it was pre existing.

Belgium
Volkswagen Polo
June 5, 2023

Pros: Good service. Little difficult spotting the shuttle van as you don't know what to look for and the Phone is not being answered when we treed to reach you for more guidance.

United Kingdom
Renault Captur
May 25, 2023

Cons: Turisprime has not returned my deposit, it’s been two weeks

United Kingdom
Volkswagen Polo
May 23, 2023

Pros: Short shuttle ride to collect vehicle. Efficient service, everything explained. Very nice car. Ease of dropping off car and transfer back to the airport without any delay.

Cons: Although shuttle driver was in the parking zone advised, it was a little difficult finding him as we were unaware of the vehicle type and colour and couldn’t identify the vehicle as Turisprime at first.

United Kingdom
Volkswagen Polo
May 22, 2023

Pros: Speed and politeness of your staff excellent!

United Kingdom
Volkswagen Golf
May 15, 2023

Pros: Pickup was perfect, everyone was friendly and professional.

Cons: This was seriously bad. Our car was inspected by a real wise-guy, who managed to find a pin-prick of a mark on the windscreen. I have a photo of it, which was hard to take because I couldn't see it through the phone's camera. "It's broken!" was his comment. Someone else should check the screen and see if they can find the mark. Fortunately, he was quickly overruled by a more senior colleague, but this obvious attempt to cheat us was very depressing.

Netherlands
Renault Captur
May 7, 2023

Pros: Everything was clear and obvious.

Cons: Better to use not one but two shuttle busses to and from the airport.

Canada
Volkswagen Golf
April 25, 2023

Pros: Efficient and quick.

Cons: Extra unexplained charges. Told us we could add a driver by calling. Called to add a driver for the last day and were told we could not.

United Kingdom
Volkswagen Passat
April 19, 2023

Pros: Good service would recommend

United States of America (USA)
Volkswagen Golf
April 17, 2023

Pros: Be aware that Discover cars is under the name of Turisprime. The two companies don't pass information at times. People at the airport helped me know which shuttle to look for. I would not have known which agency to go to because Discover is not posted anywhere.

Cons: Price.

Canada
Volkswagen Polo
April 13, 2023

Pros: Car was clean and ready to go. Agent was very helpful and made sure we know about the toll system. Also answered all our touristie questions :)

Cons: Pickup point was a bit difficult to find. We weren"t picking the car after a flight. We arrived in Faro by train and so had to go to the Faro airport for the car and didnt realize it was not on the airport site but a short drive away. There was a shuttle waiting for us but I don't recall being informed that was the way things were going to work.

United Kingdom
Volkswagen Polo
April 4, 2023

Cons: Being charged a different price to what’s on the voucher

United Kingdom
Volkswagen Up
March 14, 2023

Pros: Low deposit Clean car

Cons: None

United Kingdom
Volkswagen Polo
February 25, 2023

Pros: Turisprime dealings were very dissatisfying. Try to forcibly sell the insurance again even though I had one . Then they charged me €75, saying it’s the toll fees and it will be refunded. Never did.

Cons: Turisprime. Forced to take the insurance again. Will not let you read the contract before signing. He just keep scrolling down asking to sign quickly even though there’s no one there to be served. Charged me€75 saying it’s the toll fees and will be refunded once you return the car. Never did.

United Kingdom
Volkswagen Up
February 21, 2023

Pros: Very good service, would recommend

United Kingdom
Volkswagen Polo
January 29, 2023

Cons: I thought the front desk guy had an attitude and didn't make me feel very confident but the rest of the team were nice.

United Kingdom
Volkswagen Up
January 24, 2023

Pros: Every one very kind

Cons: The from window is not clean properly

Portugal
Renault Captur
January 12, 2023

Pros: The overall experience was very good. The price was unbeatable and the car was great. We got everything we had asked for.

Cons: I was pretty happy with the service provided. The only annoyance for me was that I paid for full coverage and was told that it was a third party and they would charge me first if anything happened.

Romania
Volkswagen Up
January 7, 2023

Pros: Everything was very ok! I will use it also next time in aportugal.

United Kingdom
Volkswagen Polo
January 2, 2023

Cons: Tried to charge me because there was grass in the boot. We were on a golf trip and no vacuum to clean it whereas it would have taken them literally 2 minutes to do it themselves. Will not use this company again. Also pickup instructions say meet in car P2 but not exactly where. P2 is a massive car park with several rental car desks.

United Kingdom
Volkswagen Up
December 31, 2022

Pros: Staff at Rental Office were kind and ensured all explained concerning reservation and vehicle. Nice to receive Hybrid as this kept fuel costs low. Vehicle return could've been improved as office staff weren't able to do the vehicle check immediately to provide the final invoice.

Cons: Unable to find Airport Shuttle - Staff onsite refused to assist. Upon calling, the Shuttle did arrive for what could've been a 5min walk but resulted in 15min wait & 10min drive. Clearer signage in Airport required.

United Kingdom
Volkswagen Up
December 27, 2022

Pros: I had a message come up on the dashboard to say 'coolant'. I emailed and said I was passing in 2 days so I would call in. They checked and assured me everything was fine.

Cons: The very only thing I wasn't sure about was when I returned the car they told me everything was OK but I never got any confirmation of the safe return of my car - no email. no receipt. As the car agreement came electronically when I took the car out, I asked if the 'safe receipt' would come by email - and I understood yes. But nothing came. The only thing that arrived was a credit into my credit card account was the deposit 18 hours after leaving the car.

United Kingdom
Volkswagen Polo
December 25, 2022

Cons: Charging for highway tolls without giving me any details on where and when. The car developed a fault which impacted our trip.

Canada
Volkswagen Polo
December 21, 2022

Pros: Quick, hassle free, prompt shuttle

Cons: No problems!

France
Volkswagen Up
December 5, 2022

Pros: excellent support and price

Cons: all is ok... nothing to complain about

United States of America (USA)
VW Polo
December 3, 2022

Pros: Quick & Easy

United Kingdom
Volkswagen Up
October 25, 2022

Pros: Whet we were dealt with, took a while, agent was excellent, efficient.

Cons: Didn't get the car we booked, could do with more staff in the office.

United States of America (USA)
Volkswagen Up
October 22, 2022

Cons: Had to wait for a different car because the car I was originally assigned was given to the wrong customer.

United Kingdom
VW Golf
October 14, 2022

Cons: for the pick up : I had to wait 30 minutes for the bus to arrive. I have tried calling on the number provided but no answer at all. This is very unprofessional to me. First time when this happens to me.

Ireland
Renault Captur
October 13, 2022

Pros: price

Cons: distance from airport

Netherlands
Volkswagen Up
October 4, 2022

Cons: That the car provided had a technical problem with the fuel meter.

United Kingdom
Renault Captur
October 4, 2022

Pros: Absolutly nothing.

Cons: Everything.

Belgium
VW Polo
October 3, 2022

Cons: The shuffle bus not driving before 9 o'clock. I wanted a Volkswagen Polo and I got a Mitsubishi. For me that's not correct.

United Kingdom
Renault Captur
September 19, 2022

Pros: Friendly and effiefficient service

United Kingdom
VW Polo
September 15, 2022

Pros: A lot of improvement required as you can see from my scoring.

Cons: Finding the shuttle bus and slow car handover!

United States of America (USA)
Renault Captur
September 3, 2022

Pros: Friendly and efficient

Cons: Good experience

Italy
Renault Captur
September 2, 2022

Cons: They didn't help with the situation.

Belgium
VW Polo
August 16, 2022

Cons: We sakes for an upgrade to an convertible car, but they haven’t got convertible cars. A pity in Portugal ☀️

United Kingdom
Volkswagen Up
July 22, 2022

Pros: Everything was straight forward to deal with

Cons: The only slight issue was getting to the rental place, a bit of miscommunication

United Kingdom
Volkswagen Up
June 19, 2022

Pros: Ful review on rh the way turisprime caused us a medical emergency !!

Cons: It will be interesting to see if anybody picks his up

United Kingdom
VW Polo
June 17, 2022

Pros: Not a lot. Car was filthy and damaged. Representative was very rude and unhelpful.

France
Volkswagen Up
June 13, 2022

Pros: Arnaquer danger

Cons: Arnaquer danger

United States of America (USA)
Volkswagen Up
May 29, 2022

Pros: Absolutely nothing. Scam of a business and will be seeking legal advice to press charges.

Cons: I was scammed by Turisprime and ended up being charged over €1,000 for three days of a car rental.

Ireland
Volkswagen Up
May 29, 2022

Cons: Not very friendly but very efficient. Company needs to clarify where exactly to get the shuttle at the airport and to tell people rental company is closed from 12-14.

Canada
VW Polo
May 18, 2022

Pros: The rental was an easy process.8

Portugal
VW Polo
May 15, 2022

Pros: Courteous and friendly

Portugal
Volkswagen Up
January 20, 2022

Pros: Professional and courteous Employees.

Portugal
VW Polo
January 14, 2022

Cons: They charged me 475 in total for a deposit, and now they are telling me that deposit was only 175 for fuel and tolls, and 300 euro was not a deposit but a insurance (even though i didn't want one from the beginning) and that these money will not return to me.

Ireland
VW Polo
November 26, 2021

Pros: Anything, they are scammers, taking money for no service

Cons: SCAMMERS

United Kingdom
VW Polo
November 19, 2021

Pros: Nothing

Cons: Late picking us up from terminal.Attitude of the staff.Time it took to complete hire having pre booked and paid.The insistence of taking out further Insurance having already done so on booking (declined) condition of the car.Having to photograph all the damage on the vehicle not listed on the contract in vertual darkness and while the car was wet.Having to wait a further 10 minutes while the car was being cleaned,not that you'd have noticed,it was filthy.

United Kingdom
VW Polo
November 11, 2021

Pros: Not that much I'm afraid.

Cons: Just not as efficient as some of the other companies we've used at Faro.

United Kingdom
VW Golf
November 11, 2021

Cons: Disappointing service, when we dropped the car off we weren’t told the shuttle bus was not available, so we stood there for over 10 minutes along with others waiting for the bus . When we asked about the bus we were told it was in the garage and it was a 2 minute walk to the airport. Considering there were multiple cars available we weren’t offered a lift to the airport. It wasn’t too much of an issue for us as we didn’t have small children or a lot of luggage. Road was very busy. Not good!

Norway
Peugeot 308 STW
November 1, 2021

Pros: Lady at the desk was helpful - But waiting was far Too long. Same at delivery

Cons: Far Too long time waiting. Car A/C Did not work Well. Was Hot. Breakes were sensitive. Car was Very damaged exterior.

United Kingdom
VW Golf
November 1, 2021

Cons: Difficult to find pick up point and very slow to collect car

United Kingdom
Renault Megane
October 21, 2021

Pros: Car had a puncture when picking up Additional driver charges incurred Additional protection of insurance were added despite having it done earlier online

Cons: Extra charges were added

United Kingdom
Volkswagen Up
October 19, 2021

Cons: They tried to convince me to pay for another insurance which would have been 16 euros /day extra. Kept telling me that I don’t have an insurance even though I was showing the agent the documents I was sent by discovercars. Also they charged me about 20 pounds extra on the spot instead of what I agreed to online

United Kingdom
VW Polo
October 19, 2021

Cons: Disorganised at the airport. No proper designated collection point and when I called the office to ask they gave me the wrong information. When I questioned this after we finally found the bus, they said "normally......." so if this is the case normally - why change?

Belgium
VW Polo
October 13, 2021

Pros: Auto Niet ontvangen... Gelieve mijn voorschot terug te betalen!!!!!!!!!!!!!!!!!

Cons: Oplichters!!!!!!!!!!!!!!!

United Kingdom
Volkswagen Up
September 28, 2021

Pros: The car was nice and new and had a satnav built in which was great. I don’t think it’s very well maintained though as it didn’t manage to even accelerate up a hill.

Cons: Pricing. Quoted €78 with a deposit of between €240 and €400 ish, but when we arrived, we had to either pay a deposit of €1500 where damages were deducted (a scratch would have cost €400), or pay a non-refundable €150. The €78 car ended up costing me €263. You also have two more deposits to pay, tolls and fuel, so the total hire was over €340. Although, I will get some of that back I assume.

United Kingdom
Volkswagen Up
September 28, 2021

Pros: New car, very clean

Cons: Waiting time to collect car

United Kingdom
VW Polo
September 26, 2021

Pros: Car return process was a joke. Never again

Cons: Pick up and especially the return. Having the return office only opening at 9am is absolutely garage

United Kingdom
VW Polo
September 22, 2021

Pros: Very little.

Cons: This is the first and last time I will use Discover Cars or Turisprime. There was no car there when I arrived. When it came 15 minutes later I was greeted with “I’ve been here since19.30! It’s going to cost you 30 euros for being late.” My flight didn’t even land until 19.35 and with the number of flights and checking due to Covid it took over an hour to get through security. They had my flight details I don’t understand what the problem is with this. This was just the beginning of the issues.

United Kingdom
Volkswagen Up
September 21, 2021

Pros: Dealt quickly with handing over the car.

Cons: Very unclear how to access the shuttle service. No obvious meeting point. Phone number listed in rental voucher was out of use. The price paid at the desk was higher than the price stated on the rental voucher because of "taxes". Taxes should be stated in the voucher when purchasing.

United Kingdom
Volkswagen Up
September 20, 2021

Pros: Pleasant staff

Cons: Was waiting half an hour to be picked up because after I called to be collected from the airport and waited 20 minutes, called again and the guy said he had come to collect then waited for 10 minutes then left again. He was in an unmarked van and made no attempt to find us, speak to us etc, just sat there waiting for us to somehow know he was there. Then he left! Where did he think we would have gone? He had to come back again and get us.

United Kingdom
Renault Captur
September 19, 2021

Pros: nothing

Cons: hidden costs

Netherlands
Renault Captur
September 19, 2021

Pros: Niets

Cons: Biedt geen oplossing, kortaf.

United Kingdom
VW Polo
September 11, 2021

Pros: Fast and courteous

Cons: They dont answer the phones

United Kingdom
Volkswagen Up
September 11, 2021

Cons: phoned at 10am and was told would be collected from the airport in 5 minutes, called again after 20 mins then three more times but call wasn't answered, eventually answered at 10.45 and was told be there in 5 mins and were sort staffed, only two people working, got picked up at 11am

Austria
Volkswagen Up
September 3, 2021

Pros: Girls at the front desk are nice and all the process was smooth

Cons: Wrong information about the pickup place and

United Kingdom
Volkswagen Up
September 3, 2021

Pros: Quick and easy

Cons: 386 euro charge for a puncture I am still trying to recover from discover cars

United Kingdom
Peugeot 308 STW
September 2, 2021

Pros: Cost was cheaper than the alternatives. I emailed Turiprime during our hire period to flag the engine warning light problem, asking if they could provide a replacement vehicle or explain what we should do in a breakdown situation and received no response…..

Cons: Vehicle had numerous dents and scratches, smelled strongly of cigarette smoke, had an engine warning light on (and performance impacted as a result, leaving us worried about breaking down all holiday, especially nervous during the return trip back to get our flight home), and the front windscreen washer didn’t work (poor visibility in dry dusty conditions, so needed to manually wash the window several times from the outside during our hire period to maintain safe visibility whilst driving).

Portugal
VW Polo
August 29, 2021

Pros: After being picked-up, in person-service was very friendly and staff was availabile to solve any issue with my booking.

Cons: Right at the airport I was 1 hr to get the shuttle bus and it was by mistake that I was picked-up. I was at Faro Airport, and I called the numbers provided in the voucher, but they were from Lisbon and after one attempt, they did not work anymore. Local numbers were not available. Information about where to find the shuttle bus at the Faro Airport was from Lisbon Airport.

United Kingdom
Renault Captur
August 28, 2021

Pros: Female manager was good.

Cons: Person serving trying to tell me I had to get a motorway pass for €65 euros.

United Kingdom
VW Polo
August 25, 2021

Pros: Fabulous!

Cons: Nothing

United Kingdom
Volkswagen Up
August 24, 2021

Pros: nothing

Cons: see notes below

United States of America (USA)
Volkswagen Up
August 22, 2021

Pros: Quick and polite. Clean car as well!

United Kingdom
Renault Captur
August 20, 2021

Pros: Absolutely horrible service. The reps were rude and I lost my rental as I was late because I couldn’t find the rental shuttle. They didn’t even try to accommodate me with another rental

United Kingdom
Volkswagen Up
August 14, 2021

Pros: Disgusting service will never use again

Spain
Volkswagen Up
August 14, 2021

Cons: No spare car seats.

United Kingdom
Volkswagen Up
August 13, 2021

Cons: Your agent had the wrong car park for the pick up point on our instructions

Ireland
VW Polo
August 6, 2021

Pros: The car was immaculate.

Cons: The location pickup is not correct and I was an hour waiting for the shuttle with no contact.

Slovakia
Volkswagen Up
August 3, 2021

Cons: It was terrible, woman in tourist prime would not provide any support and help, she only speak as a robot that she is not responsible for nothing, in case you wouldnt lost your money please do not rent via this company nothing!!!!

Netherlands
Volkswagen Up
July 2, 2021

Pros: Kindness and efficiency

United Kingdom
VW Golf
December 12, 2020

Pros: As above.

Cons: The cost for a transponder was 40 euros which I thought was a bit steep!

United Kingdom
Volkswagen Up
September 3, 2020

Pros: Quick and efficient - not got full marks as not based on airport

Cons: Not being based on airport

United Kingdom
Renault Megane
August 2, 2020

Cons: Car was damaged all down one side when collected and I was worried they would try blame some on me. And the pick up collection could have been faster. Was waiting around 45mins to be picked up to go collect the car. Apart from that good

United States of America (USA)
VW Polo
July 18, 2020

Pros: Fast and efficient drop-off

Cons: Pick-up representative was slow in processing paperwork and generally not customer service oriented.

Netherlands
VW Polo
July 3, 2020

Pros: Drop off was not friendly at all the lady in charge was not helpfull let us wait unecessary long and not friendly at all.

United Kingdom
Volkswagen Up
February 20, 2020

Pros: Friendly and efficient staff

United Kingdom
Peugeot 208
February 8, 2020

Pros: Very good price

United Kingdom
Renault Megane
January 20, 2020

Pros: Quick, efficient and very cost effective

Cons: Quite a few marks on the car and it also had the service light on when I collected the car, but I didn't do much mileage so no problem.

United Kingdom
Peugeot 308 SW
September 25, 2019

Pros: nothing apart from car provided was very nice

Cons: attempt by Turisprime at pressurising us to take out there full insurance package at around £170 saying without it the car is totally our liability for any breakdowns, punctures, damage if not our fault caused by a third party etc and being told the cover offered online by discovercarhire would have been worthless if we'd have paid it to the extent we hardly used our rental car and use Uber most of the time instead

United Kingdom
Renault Megane
August 28, 2019

Pros: Cheap

Cons: That'll be a list: Employees were mean, if not rude. I have never had worse customer service in my life. Apparently the insurance wasn't included even though the discover car hire voucher clearly stated that it is. There was an extra charge for using the motorway that wasn't mentioned upfront. I wouldn't recommend this hire company even to my enemy.

United Kingdom
Renault Captur
August 12, 2019

Pros: great car and great customer service

Cons: i purchased the car insurance with the car online thinking it was with the same company only to be told not and a bit of scare tactics were used to try and sell me another insurance. it should be made clear on the website where you are buying g the insurance from.

Italy
VW Polo
July 30, 2019

Pros: The shuttle bus journey was quick.

Cons: The agents, in both case at pick up and drop off, were rude and with a bit of attitude. In particular at pick up, because the amount of deposit was different with the voucher at the moment of booking, I asked for explanation and the lady at the desk replied to me: this is my rule that’s why is different from what you find with an online broker . I think if customer get different information online and then at the desk, it’s quite appropriate to ask for clarification.

Netherlands
VW Polo
July 1, 2019

Pros: Quick, friendley and professional service

Cons: Less good signage in the terminal towards the rentaldesk pickup

United Kingdom
Peugeot 308 SW
May 15, 2019

Pros: Friendly, efficient, made us aware of the potential add-ons but didn't force them.

United Kingdom
Volkswagen Up
March 1, 2019

Pros: Returning was no problem

Cons: Picking up the car was a nightmare. I won’t use them again

United Kingdom
VW Polo
January 9, 2019

Pros: Polite service nice car easy meet and greet

Cons: When arrived at the office was told they had no car for me and was waiting for one to be returned so I could have that.

Ireland
Renault Megane
February 26, 2018

Cons: Unfriendly staff , depot difficult to access off motorway

United Kingdom
Renault Megane
January 7, 2018

Cons: We were charged 30 euros for picking up the car at 20:30 which we were not made aware of on booking. On booking, you knew the time of arrival. This is a flight we get regularly so being charged 30 euros extra every time is poor. I will not use the service again when your competitors do not charge this fee.

Portugal
Volvo V40
October 16, 2017

Pros: The efficiency of Pedro and BEatrice

Cons: The cost of the additional insurance!!

United Kingdom
VW Polo
September 29, 2017

Pros: Fairly efficient

Cons: Almost bullying tactics with regards to trying to sell extra car insurance even when I Saidididnt want it When I booked the car it said pick up was in the airport After I booked it said it was a shuttle . This is misleading The time I had to wait fir a shuttle The nature of one of the sakes team . Lying that if there were marks on the car I wouldn't be able to claim on my insurance Very unclear as to where I needed to pick up the car and no one to meet me at the arrival hall

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Turisprime
$80.58 / per day
The above prices are only approximate and were last updated at 18:32 on 2023-09-22. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1550.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
Many highways in Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.90 EUR day up to a maximum of 19 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 70.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Young drivers under the age of 21 who wish to rent a vehicle must purchase the following insurance type(s): Super Insurance.

Senior drivers 70 years of age or older who wish to rent a vehicle must purchase Super Insurance.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.

It is possible to pay and leave the deposit only with the following payment methods: American Express, Diners, Eurocard, MasterCard credit card, VISA credit card.

Visa Electron, Cash, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Cross border fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  09:00 - 19:00
Tue:  09:00 - 19:00
Wed:  09:00 - 19:00
Thu:  09:00 - 19:00
Fri:  09:00 - 19:00
Sat:  09:00 - 19:00
Sun:  09:00 - 19:00

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Tue:06:00-23:59
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Tue:07:00-23:59
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Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
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Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
National
National
Excellent 8.5
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Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
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Sun:06:00-23:59
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Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
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Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
International Car
International Car
Excellent 8.4
+351300500406
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$30 - $316
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
OK rent a car
Excellent 8.4
+4408435081118 / +34902360636
Estrada do Aertoporto n 322A
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Europcar
Excellent 8.3 / 50 reviews
+351289818726
AEROPORTO DE FARO
$41 - $123
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Drive&Go
Excellent 8.1 / 26 reviews
+351300500406
Estrada Nacional 2, Campinas,8005-429 Faro
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Drive4Move
Drive4Move
Excellent 8 / 34 reviews
+351300509199
Faro Airport, EN 2, Campinas, Conceição, 8005-249, Faro
$22 - $292
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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Sun:08:00-20:00
MillionCarHire
Very good 7.9 / 454 reviews
+351961042789 / +351289502204
Faro Airport- Car Park 4
$24 - $210
Working hours
Mon:09:00-19:59
Tue:09:00-19:59
Wed:09:00-19:59
Thu:09:00-19:59
Fri:09:00-19:59
Sat:09:00-19:59
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Interrent
Very good 7.9 / 76 reviews
+351211451381 / +351211451326
N125, Aeroporto De Faro
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Goldcar
Very good 7.6 / 711 reviews
+351211451595
Fao On-Airport. Arrivals Terminal
$42 - $73
Working hours
Mon:07:00-23:00
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Sat:07:00-23:00
Sun:07:00-23:00
Firefly
Very good 7.6 / 40 reviews
+351219426300
Aeroporto de Faro, 8006-901 Faro
$23 - $47
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Klass Wagen
Klass Wagen
Very good 7.3 / 357 reviews
+351308800132 / +351707502656
Klass Wagen Faro, Estrada Nacional 125/10. 322 A, 8005-146 Faro
$10 - $35
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Mon:00:00-23:00
Tue:00:00-23:00
Wed:00:00-23:00
Thu:00:00-23:00
Fri:00:00-23:00
Sat:00:00-23:00
Sun:00:00-23:00
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