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Europcar at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: If Europcar allows to book the car via discover car website, they should be more forthcoming in terms coaling what type of equivalent car you will get. I was not happy with the type of car given when I specially booked a car via discover car which had bigger boot. Overall very dishonest.!!
Pros: That they are close to the airport and quite fast
Cons: Very old and damaged car, unbelievable. In addition, at first, we could not pay with separate cars, only if we took an extra insurance (which we already had). Overall: bad experience with Europe Car
Pros: Good car and covers all insurance liability
Cons: waiting for a long time to receive the car, and hand over the car after we've done, also the prices was very expensive with no alternative options
Pros: Friendly staff and service on pick up and drop off. Even we’re alerted by staff on drop off one of the kids left their mobile phone in the back of the car!
Cons: Didn’t get the exact car we ordered, after specially sending an extra request as such. We got a great car though, (BMW 330e) same category but at some extra cost. Other option was smaller, or more aged car, with lots of damage. So we got car with some damage, scratches etc. However, car was heavily smoked in. As there was no other option we took this car as we had te leave for our destination bit this wasn’t ideal. Smell stayed on whole week…
Cons: THEY CHARGED US FOR CROSS BORDER FEE TO SPAIN THEN THEY GAVE US SPANISH NUMBER PLATE CAR WHICH WE DID THEIR FAVOR AND STILL CHARGED THE WHOLE FEE WHICH IS 1000 EURO
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of2.50 EUR day up to a maximum of 21.50 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
The Airport Surcharge applies in all airport locations. An E-Toll is offered in order to avoid violation fees.
For rentals of 1–29 days, mileage is unlimited.
The cost for additional mileage (mileage extension) depends on the vehicle type.
Minimum rental age is 25 years for car group Luxury, Premium, Fullsize, Economy Elite, Special.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury, Premium, Economy Elite, SUVs, Special a driver license issued at least 2 years ago is required.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Roof rack, Toll pass / E-toll device, Wi-Fi, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Driving restrictions will apply to certain locations. More information will be available at the rental desk.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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