Faro Airport (FAO), Faro, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Autorent at Faro Airport

Auto Rent, Estrada do Aeroporto N125-10, 8005-146 Faro
00351 289 818 580 / 00351 965 656 765
Pick-up instructions
Free fast shuttle service at Car Park 4.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Seat Arona
April 13, 2024

Pros: Proffesional

Cons: Nothing

Ireland
Skoda Kamiq
April 13, 2024

Pros: Professional efficient delivery and return of rental car.

Cons: Nothing

United Kingdom
Seat Arona
April 12, 2024

Pros: Everything

Cons: Nothing

Netherlands
Seat Arona
March 28, 2024

Pros: everything was clear. no pushing for other contracts

Cons: nothing, everyting was perfect

Canada
Volkswagen Polo
March 28, 2024

Pros: Fast and easy for all aspects of the car rental

Cons: Nothing

United States of America (USA)
Volkswagen Polo
March 25, 2024

Pros: Excellent and efficient, from pickup to drop off!!

Cons: Everything was good!

United States of America (USA)
Fiat Panda
March 25, 2024

Pros: Desk personnel were personable and efficient. The car was clean and in great working condition.

Cons: This rental location was extremely hard to locate.

United Kingdom
Volkswagen Polo
March 23, 2024

Pros: Everything was very good

Cons: Nothing

Netherlands
Volkswagen Polo
March 23, 2024

Pros: Everything went fine,quick pick up and qiuck return to airport.

Netherlands
Fiat Panda
March 22, 2024

Pros: Car was clean

Cons: The chemicals used inside the car to clean the mats etc which made it very smelly. They don't check the tyre pressures!

United Kingdom
Fiat 500
March 21, 2024

Pros: Great service great value for money, staff polite and efficient

Canada
Seat Arona
March 21, 2024

Pros: Staff were very busy with a long lineup but remained pleasant and courteous.

Cons: N/a

United Kingdom
Volkswagen Polo
March 18, 2024

Pros: Very fast

Cons: Nothing

United States of America (USA)
Seat Arona
March 16, 2024

Pros: The overall experience was pleasant

Cons: They seem to be honest which is the most important part of dealing with car rental agencies.

Portugal
Volkswagen Polo
March 13, 2024

Pros: Everything

Cons: All ok

Canada
Volkswagen Polo
March 11, 2024

Pros: We have no issues, rented from them 9 times, no problems

Cons: No problems

Canada
Opel Corsa
March 9, 2024

Pros: Efficiency of the process

Cons: Again very efficient

Canada
Fiat Panda
March 7, 2024

Pros: Great check out with different staff.

Cons: Lying and making you feel you should not have gone through Discover Cars and should have bought their insurance and making me feel like shit for a few days.

Netherlands
Volkswagen Polo
March 6, 2024

Pros: Very friendly and helpful staff

Cons: I prefer that all cars would be suitable for Car play connection, not always the case

Netherlands
Fiat Panda
March 6, 2024

Pros: Vriendelijk en efficiënt

Cons: Heel goed en geen gezeur over verzekeringen, wij hebben gehuurd zonder extra verzekering.

Spain
Fiat Panda
March 5, 2024

Pros: No fuss, no drama, efficient, good price

Cons: Nothing

United Kingdom
Fiat Panda
March 3, 2024

Pros: Efficient and great service and staff

Netherlands
Fiat Panda
March 3, 2024

Pros: Excellent

Cons: Nothing

Netherlands
Volkswagen Polo
February 29, 2024

Pros: Very good , professional, good cars

Sweden
Seat Arona
February 29, 2024

Pros: Best experience ever from a rentalcompany, calm and friendly staff, got an almost new car, Low price.

United Kingdom
Fiat Panda
February 29, 2024

Pros: Very quick pick up, 20 mins.

Poland
Volkswagen Polo
February 27, 2024

Cons: The price first given included all risk insurance. On the pickup we had to pay another 115 euros to be fully insured. No such information was given before, on the booking process. We received a 30 -pages long contract only on the pickup. Also you get all the terms and conditions and a voucher with relevant information only after booking. So you really book a bit in the dark. The car itself: you order VW or similar, of course you don't get VW. So won't book again.

Portugal
Fiat Panda
February 25, 2024

Pros: Real wrong information about the tol box!!

United Kingdom
Seat Arona
February 24, 2024

Pros: Complete scam artists.

Cons: Complete scam artists

Canada
Fiat Panda
February 23, 2024

Pros: Everything

Cons: Pedro was very professional and outstanding customer service!!!

Canada
Seat Arona
February 20, 2024

Pros: Car was clean

Cons: Be upfront about NOT being at the airport, better instructions about returning the car. Show some interest in what they do.

Portugal
Volkswagen Polo
February 12, 2024

Cons: Wash widows also inside pls

United Kingdom
Fiat Panda
February 10, 2024

Pros: Polite and efficient

Cons: Nothing

United Kingdom
Seat Arona
February 5, 2024

Pros: Helpful staff from collection from airport, car collection, drop off and return to terminal.

Cons: Couldn’t fault anyone

United Kingdom
Volkswagen Polo
February 3, 2024

Pros: Very pro

Cons: Quick and precise

United States of America (USA)
Opel Corsa
January 30, 2024

Pros: Great service and staff. Absolutely the best agency in Faro.

Denmark
Volkswagen Polo
January 27, 2024

Pros: Quick and polite

Sweden
Opel Astra STW
January 23, 2024

Pros: Quick return

Cons: Didnt get the car i booked (Diesel)

Belgium
Volkswagen Polo
January 22, 2024

Pros: Efficient, uitstekende service en vriendelijkheid

Cons: geen opmerking

United Kingdom
Fiat 500
January 12, 2024

Pros: Friendly & efficient

Cons: Nothing

Ireland
Ford Focus STW
January 8, 2024

Pros: Everything including speed of transfer from and to airport

Sweden
Ford Focus
January 2, 2024

Pros: good location, easy and efficient workflow

Cons: nothing

United Kingdom
Opel Corsa
December 31, 2023

Pros: The phone number provided was reachable and provided support. The experience was very positive

Cons: A bit of sell on autobahn tolls which is okay :)

Portugal
Volkswagen Polo
December 27, 2023

Pros: Great service, friendly people

Cons: Nothing - all good

United Kingdom
Opel Corsa
December 18, 2023

Pros: Always quick ,efficient and friendly

Cons: Nothing

United Kingdom
Fiat 500
December 14, 2023

Pros: Efficient company

United Kingdom
VW Transporter
December 12, 2023

Pros: Good communication, prompt and efficient service

Cons: nothing

United Kingdom
Fiat 500
December 11, 2023

Pros: The team at Auto rent are very good and helpful and I have now used them many times.

Cons: Very Professional!

United Kingdom
Volkswagen Polo
December 10, 2023

Pros: Excellent

Cons: Nothing it was all good

Finland
Volkswagen Polo
November 19, 2023

Pros: Diogo at the Faro office was great. Very professional and helpful. Obrigado.

Cons: The car was not so new but all worked well. No complaints .

United Kingdom
Volkswagen Polo
November 14, 2023

Pros: It was very quick and easy and the staff helpful

Cons: The lack of signage or representation at the airport after 5pm. It wasn’t too tricky to find with help but could be better

United Kingdom
Fiat 500
November 8, 2023

Pros: Friendly and efficient.

Cons: All was good

Portugal
Ford Focus
October 25, 2023

Pros: Very good customer experience

Cons: Very efficient

Croatia
Ford Focus
October 22, 2023

Pros: PERFECT

Cons: NO COMPLAINTS AT ALL!

Ireland
Seat Arona
October 22, 2023

Pros: Quick. Easy. No pressure to take extras.

Cons: Nothing

United Kingdom
Ford Focus
October 21, 2023

Pros: getting a shuttle was absolutely no problem at all. Limited waiting time and on arrival the pick up process was very efficient. The price of the vehicle hire was very reasonable and the condition of the vehicle was good.

Cons: Pretty much fautless

Switzerland
Ford Focus
October 19, 2023

Pros: Very fast pick up and drop off

Portugal
Ford Focus STW
October 16, 2023

Pros: Quick and easy

Canada
Opel Corsa
October 16, 2023

Cons: Although we were told that the deposit taken on our credit card had been cancelled after returning the car, they did not give us a printed receipt for this, which we would have preferred.

United Kingdom
Volkswagen Polo
October 16, 2023

Pros: Nice & easy process & easy to get to from Airport

United Kingdom
Volkswagen Polo
October 15, 2023

Pros: Speedy and efficient. Great shuttle service

Cons: No negative points

Ireland
Ford Focus
September 27, 2023

Pros: Absolutely Perfect

Cons: Nothing

Ireland
Volkswagen Polo
September 24, 2023

Pros: Very friendly and efficient staff

Canada
Ford Focus STW
September 14, 2023

Pros: They were honest about existing damages and noted it well on the inspection report. They were not picky about inspection after I returned the car.

Cons: They try to sell you extra insurance but if you bought it through discover cars then you don't require it so don't let them pressure you. The car we received was 3 or 4 years old and was a bit dirty and worn out. Also don't like that the car was not full of fuel so you must return with same amount which is difficult so they win since people will keep the fuel level higher than original.

United Kingdom
Volkswagen Polo
September 14, 2023

Pros: fast and efficient

Cons: difficult to talk to someone after I was back in the UK to get deposit back

United Kingdom
Volkswagen Polo
September 13, 2023

Pros: Quick service. Helpful staff

United States of America (USA)
Ford Focus STW
September 8, 2023

Pros: Car ran good

Cons: Took forever to check the car. I was told different things by Discover than what Autorent charged for.

United Kingdom
Ford Focus
September 1, 2023

Pros: Great experience end to end.

United Kingdom
Fiat 500
September 1, 2023

Pros: Very professional. Service was great, prompt pickup and return to airport, straightforward handover and return of car. Ca r was clean and reliable. Will happily use again.

Cons: nothing

United Kingdom
Volkswagen Polo
September 1, 2023

Pros: Excellent friendly service , and no pressure sales for add one . Car was immaculate , Seat Ibiza a very nice little car . Only 12k km on the clock !

Cons: Nothing

Ireland
Volkswagen Polo
September 1, 2023

Pros: Excellent, their van picks you up from Faro Airport, driver loads and unloads the bags to the van. Quick, efficient and the vehicles they provide great condition. I got brand new car. Next trip they Will be my choice again.

Cons: There is nothing to not like about auto rent

Ireland
Fiat 500
August 31, 2023

Pros: Everything was perfect All easy to deal with and very helpful .

United Kingdom
Volkswagen Polo
August 27, 2023

Pros: Nice people

Cons: Prefer that car was at the airport

United Kingdom
Volkswagen Sharan
August 26, 2023

Pros: Rubbish company . greedy, have charged us over £75 more

Cons: The back door was broken, the sat nab was old, more requested money for motorway, not accept our comprehensive insurance with you. They clearly told us your company has no right to insure the car and they need to do it themselves. Full cheating by your company.

Italy
Fiat 500
August 22, 2023

Pros: The service was awful also because I was supposed to drop of the car in Lisbon and they didn’t let me do it. I had to book another fight+ accommodation

United Kingdom
Seat Arona
August 22, 2023

Pros: Just friendly and easy to use

Cons: Nothing to dislike, they were great

United Kingdom
Volkswagen Polo
August 22, 2023

Pros: The service was very slick and easy.

Cons: A little more transparency regarding the toll box charge and additional option of insurance would be perfect

Ireland
Fiat 500
August 16, 2023

Pros: Very efficient

Cons: Nothing

Netherlands
Volkswagen Polo
August 14, 2023

Pros: Swift pick up and drop off. No surprises.

Cons: Water in the headlight of the car, and licht bulb defect causing a constant warning light in the dashboard. No reserve light bulb set in the car.

Ireland
Volkswagen Polo
August 11, 2023

Pros: Made the whole process very easy and were very efficient. Car was spotless clean inside and out. Car performance was perfect.

Cons: Hadn't known prior that we would have to pay for a toll tag for driving on the motorways. Paid for it for 10 days anyway but still had to pay €3.20 on return of the car for tolls. Thought this would have been included in the price for daily cost of the toll tag we paid for at the start.

United Kingdom
Ford Focus
August 11, 2023

Pros: Price and quality

Cons: That they charge extra for out of hours drop off - not made clear in booking

United Kingdom
Fiat 500
August 7, 2023

Pros: A good no fuss provider.

United Kingdom
Volkswagen Polo
August 3, 2023

Pros: Cars were in great condition, very clean and with low miles. we did find the fact we had to pay extra to add me as a driver just because the deposit was on my girlfriends credit card very frustrating, especially as our friends did not have to this.. and we’re aloud to drive regardless of who’s card they put the deposit on… Made us feel like it was just a little money making scheme.

United Kingdom
Ford Focus
July 31, 2023

Pros: Hassle free. No hard sell on insurance and no searching for minor scratches when you return. Expedient, efficient, excellent

United Kingdom
Volkswagen Polo
July 29, 2023

Pros: Fantastic service, pick up and drop off was a the best we had ever experienced.

Ireland
Volkswagen Polo
July 27, 2023

Pros: Great value for money, the only problem was finding where to get the shuttle bus and having to stand in full sun waiting to get the bus. Otherwise a very good experience

United Kingdom
Volkswagen Polo
July 26, 2023

Pros: Autorent were genuinely one of the best rental companies I have ever used. Very easy to find their reps, quick transfer, friendly service, no queues at all, super quick to reply to any queries.

Cons: Nothing - all good

United Kingdom
Volkswagen Polo
July 26, 2023

Pros: No waiting time for pick-up and drop off at the airport, efficient service

Cons: N/A

Ireland
Volkswagen Polo
July 25, 2023

Pros: Speed.

Cons: Car was a bit banged up.

United Kingdom
Ford Focus
July 24, 2023

Pros: Quick and efficient. Car was clean and their Rep carefully pointed out all minor scuffs before issuing car. Very efficient on return of car.

Cons: Finding place in Car Park 4 where shuttle bus picked us up on arrival.

Sweden
Fiat 500
July 23, 2023

Pros: Efficient shuttle service to/from the airport

Cons: Thst we didn't receive a Fiat 500 but a Fiat Panda which is a much more boring car. Like going from a cool car to on of the most uncool car available. And that the agent laughed and ridiculed us when we complained about it and said that we don't know anything. People like thar shouldn't work in customer service or at least be trained properly.

United States of America (USA)
Fiat 500
July 18, 2023

Pros: Nice and friendly

Cons: None

United Kingdom
Volkswagen Polo
July 18, 2023

Pros: This is a family run firm, excellent service, very clean car. We had a little damage when we had the car, pointed it to them on our return and they did not stick the arm in like other car rentals and explained clearly what to send our excess insurance company. Will defiantly use them again.

Cons: Nothing

United Kingdom
Opel Corsa
July 17, 2023

Pros: Efficient, friendly, helpful and spoke good English.

Cons: All good

United Kingdom
Fiat 500
July 14, 2023

Pros: Some mirror scratches on the body of car which was on the report.

Belgium
Volkswagen Polo
July 11, 2023

Pros: Fast, friendly, great price for a great car.

United Kingdom
Fiat 500
July 10, 2023

Cons: Just that isn’t at the airport the car pick up and drop off

United Kingdom
Fiat 500
July 8, 2023

Pros: Until the damaged lock SCAM I thought they were OK. But they are crooks

Cons: They are crooks. They pulled this stunt on me. It’s a scam. Do NOT use them https://www.mirror.co.uk/money/dangerous-new-car-hire-con-12426192

United Kingdom
Seat Arona
July 6, 2023

Pros: Great communication, easy to find the shuttle, easy pick up and drop off.

United Arab Emirates
Volkswagen Polo
July 6, 2023

Pros: Very responsive

United Kingdom
Ford Focus STW
July 5, 2023

Pros: Hassle free

Cons: Shuttle bus was quick

United Kingdom
Fiat 500
July 5, 2023

Pros: Quick, polite and very clear.

Cons: No problems

United Kingdom
Volkswagen Polo
July 4, 2023

Pros: Smooth, fair no quibbles

Cons: As above

United Kingdom
Volkswagen Polo
July 2, 2023

Pros: Efficient admin process

Cons: Wasn’t sure if I had to request a pick up from the airport or whether it was automatic

United Kingdom
Volkswagen Polo
June 30, 2023

Pros: Great price with wash pick up and delivery from the airport to the close by office.

Cons: The car was great value, maybe reflected in the older car but was running fine and had no problems. No drama either with any marks and dents on pick up and on return. The toil device worked perfectly too

Canada
Volkswagen Polo
June 29, 2023

Pros: Friendly and professional

Cons: Small parking space not clearly indicating where to return car.

Ireland
Ford Focus
June 29, 2023

Pros: everything was excellent

United Kingdom
Volkswagen Polo
June 28, 2023

Pros: Very friendly, easy to find even walking from Faro City centre ( around 35 minutes ). Super efficient and quick in both collection and drop off - the gentleman who assisted in checking in the car and subsequently driving us to the airport terminal could not possibly have been better. Car was virtually knew and would have no hesitation in using again.

Cons: Nothing to report

Ireland
Volkswagen Polo
June 25, 2023

Pros: No delays at either pick up or drop off. Staff were pilot and courteous unlike many other car rental companies

United Kingdom
Ford Focus
June 25, 2023

Pros: Really great service, would absolutely use again

Hungary
Volkswagen Polo
June 24, 2023

Pros: Amazing super fast, no pushing the extra products, kind employees, super!

Canada
Opel Corsa
June 20, 2023

Pros: Fast service

Cons: They just give a free shuttle to the airport, it will be good if they can give a free shuttle from the faro bus or train station

Canada
Volkswagen Polo
June 20, 2023

Cons: My car broke down (which can happen) I was left for 2 hours waiting to get picked up . The car was, but I wasn’t . I decided to cancel the rest of the time with the car. I am still trying to get some compensation back for the week I did not use . I have had one response but no resolution . It’s been over a week

Canada
Volkswagen Polo
June 20, 2023

Pros: Friendly staff, quick service, clean car problem free.

Cons: Location, shuttle, or taxi access only.

Canada
Opel Corsa
June 17, 2023

Pros: Quick service, they got me on my way fast and efficiently.

Cons: It was all good. No negatives from me.

Ireland
Ford Focus
June 16, 2023

Pros: Because I had done online check in on their website,my car was waiting with almost all of the paperwork pre done..

United Kingdom
Volkswagen Polo
June 12, 2023

Pros: Ease of collection and drop off

Cons: Nothing

Canada
Volkswagen Polo
June 11, 2023

Pros: Excellent only slight difficulty was finding the courtesy van location at Faro airport.they pick up in the middle of the parking lot.

Cons: All good

Ireland
Volkswagen Polo
June 9, 2023

Pros: Excellent fast efficient, nice people to deal with.

United Kingdom
Volkswagen Polo
June 7, 2023

Pros: Once at the collection point we were treated very well; the driver of the transfer bus was very polite and the agent effectient.

Cons: The directions from the terminal to the collection point and the quality of the car.

United Kingdom
Volkswagen Polo
June 7, 2023

Pros: Very efficient from start to finish, used auto rent before and would definitely use again. Highly recommend

United Kingdom
Ford Focus
June 5, 2023

Pros: helpful and friendly service

Ireland
Fiat Panda
June 5, 2023

Pros: Efficient

Cons: Cant really think of anything so I'm not going to make it up.

United Kingdom
Ford Focus STW
June 4, 2023

Pros: Quick, friendly and helpful

Netherlands
Volkswagen Polo
June 4, 2023

Cons: The car is a little bit old/used

United Kingdom
Peugeot 3008
June 2, 2023

Pros: Helpful and good communication

United Kingdom
Seat Arona
May 30, 2023

Pros: Information and assistance provided with the tolls system in Portugal. Flexibility in extending with one day our booking.

Ireland
Volkswagen Polo
May 28, 2023

Cons: Car was old...not prepared for me.....low on oil

Canada
Ford Focus
May 27, 2023

Cons: Airport pickup on arrival took way too long … we waited over 45 minutes

United Kingdom
Volkswagen Polo
May 27, 2023

Pros: Everything

Cons: No issues

France
Volkswagen Polo
May 26, 2023

Pros: Explications claires

Cons: La connexion usb de la voiture était inutilisable

Ireland
Ford Focus
May 26, 2023

Pros: Efficiency, promptness & speed of service.

Canada
Volkswagen Polo
May 23, 2023

Pros: Thé automobile ran well

Cons: The car was not clean. The representative did not explain anything about use of car - ac, radio, lights, etc. The representative charged 100 euro for 2 barely visible scratches on wheel cover, which we feel we did not do. Please see report filed on May 22 2023

United Kingdom
Volkswagen Polo
May 19, 2023

Pros: Friendly efficient service on pick up and drop off.New car

Belgium
Volkswagen Polo
May 19, 2023

Pros: Quick connection via Shuttle, cleanliness of the car, easy dropping off

Cons: Impossible to drop off the car, even 5 minutes before 8:00 without booking in advance an expensive out of hours service

Ireland
Fiat 500
May 18, 2023

Pros: Small parking

Cons: Getting car back was confusing a little.

Ireland
Volkswagen Polo
May 17, 2023

Pros: nice car, good value

Cons: Not clear what address to return car to and GPS cordinates supplied by staff member were not accepted by Google maps

Canada
Volkswagen Polo
May 15, 2023

Pros: Autorent explained everything involved in the contract, and had all of our pre registered information at had when we checked in.

Cons: The only small detail that might be improved is the pick up and drop off area. It is The furthest from the terminal. That bring said, people In the terminal were helpful in directing us to the pickup area.

Ireland
Volkswagen Polo
May 15, 2023

Pros: They are very easy to work with. We had to return the car early and they made to process very simple. Many thanks.

United Kingdom
Ford Focus STW
May 14, 2023

Pros: very efficient, actually went round the car with me prior to hire and identified all the defects, usually left to sort that on my own

United Kingdom
Fiat 500
May 13, 2023

Pros: Efficient service by AutoRent.

Cons: No mention by Discovery that AutoRent would charge 50Euros for driving into Spain which is what many drivers wold want to do.

Lithuania
Seat Arona
May 12, 2023

Pros: The car was without parking sensors

United Kingdom
Volkswagen Polo
May 11, 2023

Pros: Professional, straightforward, trustworthy

Cons: Awkward location but mitigated by the free shuttle bus

United Kingdom
Fiat 500
May 7, 2023

Pros: Efficient service. We were collected promptly and took no more than ten minutes at the desk yo collect the car. Offered insurance but not insistent as experienced with previous company we used. Car was clean, well kept and suited our needs.

Slovenia
Volkswagen Polo
May 6, 2023

Pros: Easy car pick up and drop off. Free shuttle to and from the airport is awesome!

Cons: Unfortunately, it took quite some time to reach someone over the phone to change drop off time. Other than that, experience was awesome.

United Kingdom
Seat Arona
May 3, 2023

Pros: Quick and efficient

Cons: Didn’t try to scam me for a “scratch” or other damage that already existed like many rental companies have in the past

Ireland
Seat Arona
May 3, 2023

Pros: Was bit sceptical because of the cheap price but the car and service was excellent.

United Kingdom
Volkswagen Polo
May 2, 2023

Pros: Very professional and helpful staff, no hidden fees or sales pitch to get you to buy extra things which we have experienced with other companies. All staff members are friendly and go out of their way to assist.

United Kingdom
Volkswagen Polo
April 29, 2023

Pros: business like and efficient

Ireland
Fiat 500
April 29, 2023

Pros: All good. Very friendly staff! They came up the cheapest.

Cons: Just it’s got so expensive to hire a car from anywhere.

United Kingdom
Volkswagen Polo
April 29, 2023

Pros: Fast and efficient

Netherlands
Volkswagen Polo
April 28, 2023

Pros: Fast service. Kind people.

United Kingdom
Fiat 500
April 25, 2023

Pros: Time spent checking the car over with me and explaining everything.

United Kingdom
Ford Focus STW
April 24, 2023

Pros: You don’t pay until you pick up the car. Auto rent are the best hire company I’ve had in the last 20 years, easy pick up and no fuss drop off.

Cons: All ok

United Kingdom
Ford Focus
April 20, 2023

Pros: This is my go to rental company, excellent service and vfm.

Belgium
Fiat 500
April 17, 2023

Cons: no list of damages available for the rental cars. Each time the agent starts from zero, which opens the possibility to forget marking existing damages on the car.

Slovakia
Volkswagen Polo
April 12, 2023

Pros: Easy to do business with, communicative, fair

Cons: Not applicable

United Kingdom
Volkswagen Polo
April 8, 2023

Pros: Staff are very efficient. no high pressure selling on add-on services

Cons: none

United Kingdom
Fiat 500
April 7, 2023

Pros: Efficient and economical

Cons: Inability to communicate with company at a critical moment.

Ireland
Ford Focus
April 7, 2023

Pros: I found Autorent representative Johann very helpful very efficient and very polite, having used other companies before I’d rate Autorent amongst the best. Considering the horror stories with some car rental companies i would definitely use the Faro branch again no hesitation.

United Kingdom
Volkswagen Polo
April 6, 2023

Pros: Efficient, no quibble, no pressure selling - excellent to deal with !!!

Cons: Distance from airport.

United Kingdom
Opel Corsa
April 2, 2023

Pros: Excellent service.

Cons: No issues.

United Kingdom
Volkswagen Polo
March 31, 2023

Pros: Everything was very professional, the car was spotless and the service was amazing despite the fact that the fees were so low/cheap. I will definitely rent from here again

United States of America (USA)
Fiat 500
March 28, 2023

Pros: Very friendly and helpful.

Cons: Can't really say anything negative about our experience.

United Kingdom
Fiat 500
March 28, 2023

Pros: Polite and friendly staff, dropped back just outside the airport and good value for money

Cons: No obvious pickup point in P4 and delay in shuttle back to airport

United Kingdom
Fiat 500
March 27, 2023

Pros: Everything went smoothly

Cons: -

Canada
Fiat 500
March 26, 2023

Pros: Auto Rent is amazing. Very professional and helpful. Will use them again directly.

Canada
Volkswagen Polo
March 23, 2023

Pros: As per above

Cons: Area of pickup at Faro confusing and not clearly marked. Should update directions. Office does not open early enough for drop off. Had to spend a unplanned night in local hotel. You need to make appropriate drop off at airport in order to accommodate early flights. At least make it clear as to office hours prior to booking.

United Kingdom
Fiat 500
March 22, 2023

Pros: Excellent value, friendly staff, efficient service

Cons: Limited opening hours, cannot return cars before 08.00, which isn’t clear on making reservation. Makes returning car for early morning flight impossible.

Germany
Fiat Panda
March 15, 2023

Pros: Very Professional and friendly

Cons: No complications. Good people. Thanks

United Kingdom
Fiat 500
March 15, 2023

Pros: The guys are very welcoming, the process has been fast in both collecting and dropping off. No issues whatsoever and very professional.

Sweden
Ford Focus
March 15, 2023

Pros: Enkelt och snabbt.

Cons: Inget.

Ireland
Ford Focus
March 14, 2023

Pros: efficient adminisatration

Cons: use of tolls a bit unclear

United Kingdom
Volkswagen Polo
March 4, 2023

Pros: Pleasant courteous staff

Belgium
Ford Focus
March 3, 2023

Pros: mostly as expected

Cons: can a bit banged up and no parking assistance

United Kingdom
Volkswagen Polo
March 1, 2023

Pros: Only 5 mins from airport on mini bus. Good range of cars.

Cons: The mini bus was in car park 4. No clear signage to get there so headed to the main car hire area which is the opposite end of the airport frontage. It's a bit more difficult to get back to the site as located on busy dual carriage way. Car still showing the effect of a dust cloud. They offered to clean it before we left but we were keen to be on our way.

United Kingdom
Fiat Panda
February 28, 2023

Pros: All excellent

Canada
Volkswagen Polo
February 27, 2023

Pros: Clean, fast, efficient & good price.

Cons: The car wouldn’t start on 4-5 occasions & AutoRent wanted me to drive to either Faro or Portimao from Albufeira to exchange the car which would have been at least a one hour trip return either way. I took my chances and did not do this and when I returned the car I felt there should have been a reduction in my 18 day rental…but none was given!

Isle of Man
Volkswagen Polo
February 23, 2023

Pros: Very honest, efficient and friendly.

Cons: As of today, nothing. Hopefully there will be no nasty surprises to come (as I have had with some other companies).

United Kingdom
Volkswagen Polo
February 21, 2023

Pros: Good, efficient and friendly

France
VW Polo
February 20, 2023

Pros: Very good price-quality ratio. Agency open 7 days a week. Easy communication by email before and while renting the car.

Cons: Nothing!

United Kingdom
Volkswagen Polo
February 19, 2023

Pros: Hassel free

Cons: nothing

United Kingdom
Fiat Panda
February 10, 2023

Pros: Efficient pick up from shuttle bus

United Kingdom
Fiat Panda
February 1, 2023

Pros: Friendly - Professional.

Cons: Car could have been better maintained.

United Kingdom
Fiat Panda
February 1, 2023

Pros: New car

Cons: Wait for transport and check in

Ireland
Volkswagen Polo
February 1, 2023

Pros: Very efficient and good pick up service.

Cons: Nothing

United Kingdom
Seat Arona
January 24, 2023

Pros: They could speak English

Cons: They took advantage because I didn’t take photos of the wheels claiming a very small scratch on the wheel trim wasn’t noticed by me on hand over

Canada
Ford Focus
January 21, 2023

Pros: Everything.

Cons: no complaints whatsoever.

United Kingdom
VW Polo
January 20, 2023

Pros: Very quick and efficient service

Cons: Nothing

United Kingdom
Volkswagen Polo
January 18, 2023

Pros: Excellent value and service

United Kingdom
Ford Focus STW
January 18, 2023

Pros: Easy. Fast shuttle. I messed up collection times and they accommodated me no bother.

Cons: Nothing.

United Kingdom
Seat Arona
January 17, 2023

Pros: From pick up to staff and very efficient service.

Cons: Their fuel policy of same to same should be changed full to full.

Canada
Opel Corsa
January 15, 2023

Pros: Shuttle waiting for us. 2 minute drive to the office. Quick and easy car pick up and drop off. Friendly service and great price. I would definitely recommend Autorent.

United Kingdom
Volkswagen Polo
January 11, 2023

Pros: Everything

Cons: Nothing

United Kingdom
VW Polo
January 10, 2023

Pros: Excellent service and overall experience

United Kingdom
VW Polo
January 7, 2023

Pros: Easy to find the bus which was at most 10 min wait as we just missed the first one. Check in seamless. Superb cust service.

Cons: Service was fantastic

Canada
Seat Arona
January 5, 2023

Pros: Great service at the airport. Shuttle service perfect!

Cons: Nothing.

Ireland
VW Sharan
January 3, 2023

Pros: I had been renting a car since 2016 and i never had a incident or car crash or any minor dents but this time i had to drive i car that has so many dents scratches on it however it never distract my enjoyment for driving around as they gave me a automatic transmision which is initially i wasn't expected to get

United Kingdom
Fiat Panda
December 22, 2022

Pros: Friendly and efficient

Cons: Car felt a little run down

Canada
Seat Arona
December 19, 2022

Cons: The car didn't have a backup camera or GPS. They dropped us in the airport parking lot a very long way from the terminal. Enough to never use them again.

Canada
Seat Arona
December 16, 2022

Pros: Excellent

Cons: Excellent

United Kingdom
VW Polo
December 10, 2022

Pros: Friendly and relaxed

Cons: There was an Autorent poster in the car rental cabin so I queued there for 30mins before being told to go about 15m away to the shuttle pick up point

United Kingdom
Fiat Panda
December 6, 2022

Pros: All of the service was very high !

Cons: Nothing.

United Kingdom
VW Polo
December 5, 2022

Pros: Very courteous, efficient and professional.

Cons: Nothing!

United Kingdom
Ford Focus
December 4, 2022

Pros: Almost everything.

Cons: Not able to pre-register details on line prior to arrival.

Canada
Ford Focus STW
December 4, 2022

Pros: Excellent experience. Heard horror stories of renting a car in Portugal but Autorent was great.

United Kingdom
Seat Arona
November 30, 2022

Pros: Excellent local provider with first class customer service and a clean, comfortable car. Friendly,courteous and helpful staff.

Cons: Nothing too marks all round.

United Kingdom
VW Polo
November 28, 2022

Pros: Super professional and efficient

United Kingdom
VW Polo
November 20, 2022

Pros: No issues with insurance as full cover taken out with Discovercars.

Cons: Air conditioning didn't work. Not too much of an issue in November but demisting a bit difficult.

United Kingdom
Fiat Panda
November 17, 2022

Pros: I've used them many times and always found them efficient and polite.

Cons: I don't know why but this last time we had a longer wait than usual for the airport pickup shuttle. Like all car rentals seemingly, although car exterior may be shining the inside of the windscreen needed cleaning properly so see best.

United Kingdom
Fiat Panda
November 16, 2022

Pros: Everything

Cons: Nothing

United Kingdom
VW Polo
November 15, 2022

Cons: Swindled into paying for damage I didn't do

United States of America (USA)
VW Polo
November 7, 2022

Pros: They were fast, honest and not trying to charge customers for extra stuff like others normally do

Cons: Off business hour airport haul was €40 for a 5 minute ride, but that is said before so you can arrange other kind of transport if you wish

Netherlands
Fiat Panda
November 5, 2022

Pros: Prima Service

Cons: Correct personeel

United States of America (USA)
Fiat Panda
November 3, 2022

Pros: No hassle, No scams, just a clean car to drive at a fair price.

Cons: Needed a shuttle to the train station as well.

United Kingdom
VW Polo
October 31, 2022

Pros: Quick and simple process, friendly staff while picking up although they made a mistake, gave me the wrong car and I had to go back to swap it.

Cons: If I had to moan, it would be the guy with a bit of attitude when I returned the car... all went fine tho.

United Kingdom
VW Transporter
October 31, 2022

Pros: Quick, friendly

Cons: Nothing springs to mind

Netherlands
Ford Focus
October 29, 2022

Pros: Very good , client friendly car rental company.

United Kingdom
Fiat Panda
October 26, 2022

Pros: Very good service. Car pick up about 15 mins. Drop off 20 mins. All good.

Canada
VW Polo
October 26, 2022

Pros: Great service at Auto Rent, they were thorough and efficient. Returning the vehicle was fast and the shuttle to the airport was quick. Highly recommend

United Kingdom
VW Polo
October 23, 2022

Pros: Ease & speed to everything

Cons: Car needs airfreshners!

United Kingdom
Ford Focus
October 23, 2022

Pros: Very efficient, car only had 1000km on the clock, easy process

Cons: Rental wasn't onsite at airport - 5 minute shuttle bus ride

United Kingdom
VW Polo
October 22, 2022

Pros: They are a Five Star xxxxx Company who look after the customer from booking your vehicle to collection and drop off at the airport, top class.

Cons: I had no problems what’s so ever with this booking.

Portugal
VW Polo
October 20, 2022

Pros: Quick, easy, friendly.

Cons: All good.

United States of America (USA)
VW Polo
October 19, 2022

Pros: Reliable car.

Cons: Nothing

United Kingdom
Ford Focus
October 18, 2022

Pros: Upgraded car and very efficient service

Cons: Nothing all good

Netherlands
Ford Focus
October 17, 2022

Pros: All the aspects rated above

Cons: At the end of out trip we would like to activate the device to travel the A22 highway, but this was only possible at pickup time and then I didn't feel the necessity.

Ireland
Fiat Panda
October 14, 2022

Pros: Friendly staff

Cons: Nothing

Ireland
VW Transporter
October 13, 2022

Pros: Very fast

Cons: Nothing

Ireland
Ford Focus
October 12, 2022

Pros: Staff very efficient

Cons: No complaints

Ireland
VW Transporter
October 11, 2022

Pros: friendly, and efficeint

Cons: Nothing

United Kingdom
Ford Focus STW
October 11, 2022

Pros: The service was ok, the car was full of dents and scratches but drove ok

Cons: I wasn't happy with the fuel level only a quarter of a tank when it's a lot easier to manage from full to full

United Kingdom
VW Polo
October 10, 2022

Pros: Speed and professional

Cons: Nothing

United Kingdom
Ford Focus
October 9, 2022

Pros: the pick and return process very quick

Cons: the additional cost for minor scratches etc

United Kingdom
Fiat Panda
October 7, 2022

Pros: Excellent and polite attention at each stage

Cons: Nothing

United Kingdom
Ford Focus
October 6, 2022

Pros: Very good with friendly staff

Cons: Excellent

Israel
VW Polo
October 6, 2022

Cons: It was an old car

Netherlands
Ford Focus
October 5, 2022

Pros: snel , vriendelijkheid

Cons: niet van toepassing

Belgium
Ford Focus STW
October 5, 2022

Pros: Correct, on time, no useless upsellings

Cons: A bit difficult to find the exact meeting place at arrival

Brazil
Ford Focus
October 3, 2022

Pros: Rapidez no atendimento na retirada

Cons: Falta de gps e não me responderam ainda sobre o desbloqueio da caução no meu cartão de crédito

United Kingdom
VW Polo
October 2, 2022

Pros: I could pick up the car out of working hours due to flights delay (additional charge but reasonable), car was in perfect condition, seems to be very reliable place for car rental

Cons: Nothing

United Kingdom
VW Polo
September 26, 2022

Pros: Very friendly staff, took the time to explain contract.

Cons: Long walk with cases to P4 pick up from arrivals hall.

United Kingdom
Ford Focus STW
September 26, 2022

Pros: Used them before and usual the service was excellent

United Kingdom
Fiat Panda
September 25, 2022

Pros: No up sell on insurance

Cons: Nothing

United Kingdom
Ford Focus STW
September 24, 2022

Pros: Very efficient and friendly

Portugal
VW Polo
September 20, 2022

Pros: Acima de tudo foram simpáticos

Cons: Achei o contrato pouco transparente na explicação de valores que negociei e recibos do que paguei e mais grave é ter subscrito um seguro em que não me foi sequer entregue qualquer apólice nem condições gerais de apólice para ler mais tarde e eventualmente poder até exercer a minha opção no período de reflexão. Aguardei o envio para o email s/ sucesso. É completamente ilegal a comercialização de seguros sem a entrega de documentos aos segurados. Nem tenho palavras

United Kingdom
VW Polo
September 19, 2022

Pros: easy

Cons: had to wait whilst only 1 attendent had to deal with 4 customers

Netherlands
Ford Focus STW
September 6, 2022

Pros: Quick, easy, very friendly staff, not pushing on extra insurance, honest. Pick up at airport with friendly driver

United Kingdom
VW Transporter
August 31, 2022

Pros: Friendly and helpful

Cons: Can’t fault the service, just the cost and multiple add ons (out of hours drop off, car seats etc)

United Kingdom
Ford Focus
August 28, 2022

Pros: First class. And the first time I’ve used an off car park car hire company but they were super efficient, very friendly and speedy. 👍👍

United Kingdom
VW Polo
August 27, 2022

Pros: The people

Cons: The professional service!

United Kingdom
Ford Focus STW
August 27, 2022

Cons: Price of the rental but this is across the entire sector

United Kingdom
Seat Arona
August 23, 2022

Pros: Quick and simple

Netherlands
VW Polo
August 23, 2022

Cons: Windows could have been cleanier but it is just a minor issue.

Australia
VW Polo
August 22, 2022

Pros: Really recommend the service No problem at all

Cons: Simple and efficient

United Kingdom
VW Polo
August 20, 2022

Pros: They had a shuttle bus which I was worried about getting, turned out to be a great service we waited at the airport for a few minutes and was dropped off 2 minutes down the road to the car place itself, we were then only there for 20 minutes or so before leaving.

Cons: Nothing major - the guy was helpful just not very interactive or friendly but was silkiest doing his job.

United Kingdom
VW Polo
August 8, 2022

Pros: Definitely would recommend as they provided brilliant customer service on collection and return of vehicle.

Cons: The only negative to point out was that our car didn’t have SAT NAV and had a lot of scrapes and bumps.

Poland
Opel Corsa
August 7, 2022

Pros: Good and quick service, good cars

Cons: nothing

United Kingdom
VW Polo
August 1, 2022

Pros: Staff were friendly and professional. The car was not perfect, but that was a positive as you knew it wasn't brand new and it didn't make you overly anxious driving it.

Cons: No complaints at all

United Kingdom
Ford Focus STW
August 1, 2022

Pros: Understanding of the issue of the dent

Cons: Nerve wracking approach off fast lane of carriageway

United Kingdom
VW Polo
July 31, 2022

Pros: Very quick service

Cons: Very expensive rental for the condition of the car, over £600 for a beat up old seat Leon!

United States of America (USA)
Opel Corsa
July 30, 2022

Pros: Good. Communication easy set up.

Cons: Locating the correct pickup spot.

United Kingdom
Ford Focus
July 27, 2022

Pros: Quick effortless

United Kingdom
Ford Focus
July 26, 2022

Pros: Average. Very frustrating pick up.

Cons: No information at pickup.

United Kingdom
VW Polo
July 22, 2022

Pros: Not very much. I was disgusted with the way I was treated. I felt when I returned the second car that I was being well and truly set up.

Cons: The first car I had wasn't fit to go on the road - faulty clutch. When I returned the second car (which was of very good quality) I was told that there were some scratches - not visible to the naked eye - which cost me 230 euros! I have hired many cars throughout the time I have been going to Portugal and I have found that on previous occasions the firms under the umbrella of Discovery were good - but not Autorent. They portray the very worst in car hire firms.

Belgium
Seat Arona
July 13, 2022

Pros: Great, perfect!

Cons: the only thing I would advice is just to have signs in the hall pointing to P4 where the pickup was. But besides that, great.

United Kingdom
VW Polo
July 11, 2022

Pros: new car and quick and efficient process.

Lithuania
VW Polo
July 8, 2022

Pros: Brand new Seat Ibiza. Easy and quick transfer to and from airport. Handover and return of the car was fast and uncomplicated. Deposit returned super fast. Highly recommend.

United Kingdom
VW Polo
July 5, 2022

Pros: Price very good. Drop off easy and staff very