Autorent at Faro Airport

Pros: Quick service. Helpful staff

Pros: Car ran good

Cons: Took forever to check the car. I was told different things by Discover than what Autorent charged for.

Pros: Great experience end to end.

Pros: Very professional. Service was great, prompt pickup and return to airport, straightforward handover and return of car. Ca r was clean and reliable. Will happily use again.

Cons: nothing

Pros: Excellent friendly service , and no pressure sales for add one . Car was immaculate , Seat Ibiza a very nice little car . Only 12k km on the clock !

Cons: Nothing

Pros: Excellent, their van picks you up from Faro Airport, driver loads and unloads the bags to the van. Quick, efficient and the vehicles they provide great condition. I got brand new car. Next trip they Will be my choice again.

Cons: There is nothing to not like about auto rent

Pros: Everything was perfect All easy to deal with and very helpful .

Pros: Nice people

Cons: Prefer that car was at the airport

Pros: Rubbish company . greedy, have charged us over £75 more

Cons: The back door was broken, the sat nab was old, more requested money for motorway, not accept our comprehensive insurance with you. They clearly told us your company has no right to insure the car and they need to do it themselves. Full cheating by your company.

Pros: The service was awful also because I was supposed to drop of the car in Lisbon and they didn’t let me do it. I had to book another fight+ accommodation

Pros: Just friendly and easy to use

Cons: Nothing to dislike, they were great

Pros: The service was very slick and easy.

Cons: A little more transparency regarding the toll box charge and additional option of insurance would be perfect

Pros: Very efficient

Cons: Nothing

Pros: Swift pick up and drop off. No surprises.

Cons: Water in the headlight of the car, and licht bulb defect causing a constant warning light in the dashboard. No reserve light bulb set in the car.

Pros: Made the whole process very easy and were very efficient. Car was spotless clean inside and out. Car performance was perfect.

Cons: Hadn't known prior that we would have to pay for a toll tag for driving on the motorways. Paid for it for 10 days anyway but still had to pay €3.20 on return of the car for tolls. Thought this would have been included in the price for daily cost of the toll tag we paid for at the start.

Pros: Price and quality

Cons: That they charge extra for out of hours drop off - not made clear in booking

Pros: A good no fuss provider.

Pros: Cars were in great condition, very clean and with low miles. we did find the fact we had to pay extra to add me as a driver just because the deposit was on my girlfriends credit card very frustrating, especially as our friends did not have to this.. and we’re aloud to drive regardless of who’s card they put the deposit on… Made us feel like it was just a little money making scheme.

Pros: Hassle free. No hard sell on insurance and no searching for minor scratches when you return. Expedient, efficient, excellent

Pros: Fantastic service, pick up and drop off was a the best we had ever experienced.

Pros: Great value for money, the only problem was finding where to get the shuttle bus and having to stand in full sun waiting to get the bus. Otherwise a very good experience

Pros: Autorent were genuinely one of the best rental companies I have ever used. Very easy to find their reps, quick transfer, friendly service, no queues at all, super quick to reply to any queries.

Cons: Nothing - all good

Pros: No waiting time for pick-up and drop off at the airport, efficient service

Cons: N/A

Pros: Speed.

Cons: Car was a bit banged up.

Pros: Quick and efficient. Car was clean and their Rep carefully pointed out all minor scuffs before issuing car. Very efficient on return of car.

Cons: Finding place in Car Park 4 where shuttle bus picked us up on arrival.

Pros: Efficient shuttle service to/from the airport

Cons: Thst we didn't receive a Fiat 500 but a Fiat Panda which is a much more boring car. Like going from a cool car to on of the most uncool car available. And that the agent laughed and ridiculed us when we complained about it and said that we don't know anything. People like thar shouldn't work in customer service or at least be trained properly.

Pros: Nice and friendly

Cons: None

Pros: This is a family run firm, excellent service, very clean car. We had a little damage when we had the car, pointed it to them on our return and they did not stick the arm in like other car rentals and explained clearly what to send our excess insurance company. Will defiantly use them again.

Cons: Nothing

Pros: Efficient, friendly, helpful and spoke good English.

Cons: All good

Pros: Some mirror scratches on the body of car which was on the report.

Pros: Fast, friendly, great price for a great car.

Cons: Just that isn’t at the airport the car pick up and drop off

Pros: Until the damaged lock SCAM I thought they were OK. But they are crooks

Cons: They are crooks. They pulled this stunt on me. It’s a scam. Do NOT use them https://www.mirror.co.uk/money/dangerous-new-car-hire-con-12426192

Pros: Great communication, easy to find the shuttle, easy pick up and drop off.

Pros: Very responsive

Pros: Hassle free

Cons: Shuttle bus was quick

Pros: Quick, polite and very clear.

Cons: No problems

Pros: Smooth, fair no quibbles

Cons: As above

Pros: Efficient admin process

Cons: Wasn’t sure if I had to request a pick up from the airport or whether it was automatic

Pros: Great price with wash pick up and delivery from the airport to the close by office.

Cons: The car was great value, maybe reflected in the older car but was running fine and had no problems. No drama either with any marks and dents on pick up and on return. The toil device worked perfectly too

Pros: Friendly and professional

Cons: Small parking space not clearly indicating where to return car.

Pros: everything was excellent

Pros: Very friendly, easy to find even walking from Faro City centre ( around 35 minutes ). Super efficient and quick in both collection and drop off - the gentleman who assisted in checking in the car and subsequently driving us to the airport terminal could not possibly have been better. Car was virtually knew and would have no hesitation in using again.

Cons: Nothing to report

Pros: No delays at either pick up or drop off. Staff were pilot and courteous unlike many other car rental companies

Pros: Really great service, would absolutely use again

Pros: Amazing super fast, no pushing the extra products, kind employees, super!

Pros: Fast service

Cons: They just give a free shuttle to the airport, it will be good if they can give a free shuttle from the faro bus or train station

Cons: My car broke down (which can happen) I was left for 2 hours waiting to get picked up . The car was, but I wasn’t . I decided to cancel the rest of the time with the car. I am still trying to get some compensation back for the week I did not use . I have had one response but no resolution . It’s been over a week

Pros: Friendly staff, quick service, clean car problem free.

Cons: Location, shuttle, or taxi access only.

Pros: Quick service, they got me on my way fast and efficiently.

Cons: It was all good. No negatives from me.

Pros: Because I had done online check in on their website,my car was waiting with almost all of the paperwork pre done..

Pros: Ease of collection and drop off

Cons: Nothing

Pros: Excellent only slight difficulty was finding the courtesy van location at Faro airport.they pick up in the middle of the parking lot.

Cons: All good

Pros: Excellent fast efficient, nice people to deal with.

Pros: Once at the collection point we were treated very well; the driver of the transfer bus was very polite and the agent effectient.

Cons: The directions from the terminal to the collection point and the quality of the car.

Pros: Very efficient from start to finish, used auto rent before and would definitely use again. Highly recommend

Pros: helpful and friendly service

Pros: Efficient

Cons: Cant really think of anything so I'm not going to make it up.

Pros: Quick, friendly and helpful

Cons: The car is a little bit old/used

Pros: Helpful and good communication

Pros: Information and assistance provided with the tolls system in Portugal. Flexibility in extending with one day our booking.

Cons: Car was old...not prepared for me.....low on oil

Cons: Airport pickup on arrival took way too long … we waited over 45 minutes

Pros: Everything

Cons: No issues

Pros: Explications claires

Cons: La connexion usb de la voiture était inutilisable

Pros: Efficiency, promptness & speed of service.

Pros: Thé automobile ran well

Cons: The car was not clean. The representative did not explain anything about use of car - ac, radio, lights, etc. The representative charged 100 euro for 2 barely visible scratches on wheel cover, which we feel we did not do. Please see report filed on May 22 2023

Pros: Friendly efficient service on pick up and drop off.New car

Pros: Quick connection via Shuttle, cleanliness of the car, easy dropping off

Cons: Impossible to drop off the car, even 5 minutes before 8:00 without booking in advance an expensive out of hours service

Pros: Small parking

Cons: Getting car back was confusing a little.

Pros: nice car, good value

Cons: Not clear what address to return car to and GPS cordinates supplied by staff member were not accepted by Google maps

Pros: Autorent explained everything involved in the contract, and had all of our pre registered information at had when we checked in.

Cons: The only small detail that might be improved is the pick up and drop off area. It is The furthest from the terminal. That bring said, people In the terminal were helpful in directing us to the pickup area.

Pros: They are very easy to work with. We had to return the car early and they made to process very simple. Many thanks.

Pros: very efficient, actually went round the car with me prior to hire and identified all the defects, usually left to sort that on my own

Pros: Efficient service by AutoRent.

Cons: No mention by Discovery that AutoRent would charge 50Euros for driving into Spain which is what many drivers wold want to do.

Pros: The car was without parking sensors

Pros: Professional, straightforward, trustworthy

Cons: Awkward location but mitigated by the free shuttle bus

Pros: Efficient service. We were collected promptly and took no more than ten minutes at the desk yo collect the car. Offered insurance but not insistent as experienced with previous company we used. Car was clean, well kept and suited our needs.

Pros: Easy car pick up and drop off. Free shuttle to and from the airport is awesome!

Cons: Unfortunately, it took quite some time to reach someone over the phone to change drop off time. Other than that, experience was awesome.

Pros: Quick and efficient

Cons: Didn’t try to scam me for a “scratch” or other damage that already existed like many rental companies have in the past

Pros: Was bit sceptical because of the cheap price but the car and service was excellent.

Pros: Very professional and helpful staff, no hidden fees or sales pitch to get you to buy extra things which we have experienced with other companies. All staff members are friendly and go out of their way to assist.

Pros: business like and efficient

Pros: All good. Very friendly staff! They came up the cheapest.

Cons: Just it’s got so expensive to hire a car from anywhere.

Pros: Fast and efficient

Pros: Fast service. Kind people.

Pros: Time spent checking the car over with me and explaining everything.

Pros: You don’t pay until you pick up the car. Auto rent are the best hire company I’ve had in the last 20 years, easy pick up and no fuss drop off.

Cons: All ok

Pros: This is my go to rental company, excellent service and vfm.

Cons: no list of damages available for the rental cars. Each time the agent starts from zero, which opens the possibility to forget marking existing damages on the car.

Pros: Easy to do business with, communicative, fair

Cons: Not applicable

Pros: Staff are very efficient. no high pressure selling on add-on services

Cons: none

Pros: Efficient and economical

Cons: Inability to communicate with company at a critical moment.

Pros: I found Autorent representative Johann very helpful very efficient and very polite, having used other companies before I’d rate Autorent amongst the best. Considering the horror stories with some car rental companies i would definitely use the Faro branch again no hesitation.

Pros: Efficient, no quibble, no pressure selling - excellent to deal with !!!

Cons: Distance from airport.

Pros: Excellent service.

Cons: No issues.

Pros: Everything was very professional, the car was spotless and the service was amazing despite the fact that the fees were so low/cheap. I will definitely rent from here again

Pros: Very friendly and helpful.

Cons: Can't really say anything negative about our experience.

Pros: Polite and friendly staff, dropped back just outside the airport and good value for money

Cons: No obvious pickup point in P4 and delay in shuttle back to airport

Pros: Everything went smoothly

Cons: -

Pros: Auto Rent is amazing. Very professional and helpful. Will use them again directly.

Pros: As per above

Cons: Area of pickup at Faro confusing and not clearly marked. Should update directions. Office does not open early enough for drop off. Had to spend a unplanned night in local hotel. You need to make appropriate drop off at airport in order to accommodate early flights. At least make it clear as to office hours prior to booking.

Pros: Excellent value, friendly staff, efficient service

Cons: Limited opening hours, cannot return cars before 08.00, which isn’t clear on making reservation. Makes returning car for early morning flight impossible.

Pros: Very Professional and friendly

Cons: No complications. Good people. Thanks

Pros: The guys are very welcoming, the process has been fast in both collecting and dropping off. No issues whatsoever and very professional.

Pros: Enkelt och snabbt.

Cons: Inget.

Pros: efficient adminisatration

Cons: use of tolls a bit unclear

Pros: Pleasant courteous staff

Pros: mostly as expected

Cons: can a bit banged up and no parking assistance

Pros: Only 5 mins from airport on mini bus. Good range of cars.

Cons: The mini bus was in car park 4. No clear signage to get there so headed to the main car hire area which is the opposite end of the airport frontage. It's a bit more difficult to get back to the site as located on busy dual carriage way. Car still showing the effect of a dust cloud. They offered to clean it before we left but we were keen to be on our way.

Pros: All excellent

Pros: Clean, fast, efficient & good price.

Cons: The car wouldn’t start on 4-5 occasions & AutoRent wanted me to drive to either Faro or Portimao from Albufeira to exchange the car which would have been at least a one hour trip return either way. I took my chances and did not do this and when I returned the car I felt there should have been a reduction in my 18 day rental…but none was given!

Pros: Very honest, efficient and friendly.

Cons: As of today, nothing. Hopefully there will be no nasty surprises to come (as I have had with some other companies).

Pros: Good, efficient and friendly

Pros: Very good price-quality ratio. Agency open 7 days a week. Easy communication by email before and while renting the car.

Cons: Nothing!

Pros: Hassel free

Cons: nothing

Pros: Efficient pick up from shuttle bus

Pros: Friendly - Professional.

Cons: Car could have been better maintained.

Pros: New car

Cons: Wait for transport and check in

Pros: Very efficient and good pick up service.

Cons: Nothing

Pros: They could speak English

Cons: They took advantage because I didn’t take photos of the wheels claiming a very small scratch on the wheel trim wasn’t noticed by me on hand over

Pros: Everything.

Cons: no complaints whatsoever.

Pros: Very quick and efficient service

Cons: Nothing

Pros: Excellent value and service

Pros: Easy. Fast shuttle. I messed up collection times and they accommodated me no bother.

Cons: Nothing.

Pros: From pick up to staff and very efficient service.

Cons: Their fuel policy of same to same should be changed full to full.

Pros: Shuttle waiting for us. 2 minute drive to the office. Quick and easy car pick up and drop off. Friendly service and great price. I would definitely recommend Autorent.

Pros: Everything

Cons: Nothing

Pros: Excellent service and overall experience

Pros: Easy to find the bus which was at most 10 min wait as we just missed the first one. Check in seamless. Superb cust service.

Cons: Service was fantastic

Pros: Great service at the airport. Shuttle service perfect!

Cons: Nothing.

Pros: I had been renting a car since 2016 and i never had a incident or car crash or any minor dents but this time i had to drive i car that has so many dents scratches on it however it never distract my enjoyment for driving around as they gave me a automatic transmision which is initially i wasn't expected to get

Pros: Friendly and efficient

Cons: Car felt a little run down

Cons: The car didn't have a backup camera or GPS. They dropped us in the airport parking lot a very long way from the terminal. Enough to never use them again.

Pros: Excellent

Cons: Excellent

Pros: Friendly and relaxed

Cons: There was an Autorent poster in the car rental cabin so I queued there for 30mins before being told to go about 15m away to the shuttle pick up point

Pros: All of the service was very high !

Cons: Nothing.

Pros: Very courteous, efficient and professional.

Cons: Nothing!

Pros: Almost everything.

Cons: Not able to pre-register details on line prior to arrival.

Pros: Excellent experience. Heard horror stories of renting a car in Portugal but Autorent was great.

Pros: Excellent local provider with first class customer service and a clean, comfortable car. Friendly,courteous and helpful staff.

Cons: Nothing too marks all round.

Pros: Super professional and efficient

Pros: No issues with insurance as full cover taken out with Discovercars.

Cons: Air conditioning didn't work. Not too much of an issue in November but demisting a bit difficult.

Pros: I've used them many times and always found them efficient and polite.

Cons: I don't know why but this last time we had a longer wait than usual for the airport pickup shuttle. Like all car rentals seemingly, although car exterior may be shining the inside of the windscreen needed cleaning properly so see best.

Pros: Everything

Cons: Nothing

Cons: Swindled into paying for damage I didn't do

Pros: They were fast, honest and not trying to charge customers for extra stuff like others normally do

Cons: Off business hour airport haul was €40 for a 5 minute ride, but that is said before so you can arrange other kind of transport if you wish

Pros: Prima Service

Cons: Correct personeel

Pros: No hassle, No scams, just a clean car to drive at a fair price.

Cons: Needed a shuttle to the train station as well.

Pros: Quick and simple process, friendly staff while picking up although they made a mistake, gave me the wrong car and I had to go back to swap it.

Cons: If I had to moan, it would be the guy with a bit of attitude when I returned the car... all went fine tho.

Pros: Quick, friendly

Cons: Nothing springs to mind

Pros: Very good , client friendly car rental company.

Pros: Very good service. Car pick up about 15 mins. Drop off 20 mins. All good.

Pros: Great service at Auto Rent, they were thorough and efficient. Returning the vehicle was fast and the shuttle to the airport was quick. Highly recommend

Pros: Ease & speed to everything

Cons: Car needs airfreshners!

Pros: Very efficient, car only had 1000km on the clock, easy process

Cons: Rental wasn't onsite at airport - 5 minute shuttle bus ride

Pros: They are a Five Star xxxxx Company who look after the customer from booking your vehicle to collection and drop off at the airport, top class.

Cons: I had no problems what’s so ever with this booking.

Pros: Quick, easy, friendly.

Cons: All good.

Pros: Reliable car.

Cons: Nothing

Pros: Upgraded car and very efficient service

Cons: Nothing all good

Pros: All the aspects rated above

Cons: At the end of out trip we would like to activate the device to travel the A22 highway, but this was only possible at pickup time and then I didn't feel the necessity.

Pros: Friendly staff

Cons: Nothing

Pros: Very fast

Cons: Nothing

Pros: Staff very efficient

Cons: No complaints

Pros: friendly, and efficeint

Cons: Nothing

Pros: The service was ok, the car was full of dents and scratches but drove ok

Cons: I wasn't happy with the fuel level only a quarter of a tank when it's a lot easier to manage from full to full

Pros: Speed and professional

Cons: Nothing

Pros: the pick and return process very quick

Cons: the additional cost for minor scratches etc

Pros: Excellent and polite attention at each stage

Cons: Nothing

Pros: Very good with friendly staff

Cons: Excellent

Cons: It was an old car

Pros: snel , vriendelijkheid

Cons: niet van toepassing

Pros: Correct, on time, no useless upsellings

Cons: A bit difficult to find the exact meeting place at arrival

Pros: Rapidez no atendimento na retirada

Cons: Falta de gps e não me responderam ainda sobre o desbloqueio da caução no meu cartão de crédito

Pros: I could pick up the car out of working hours due to flights delay (additional charge but reasonable), car was in perfect condition, seems to be very reliable place for car rental

Cons: Nothing

Pros: Very friendly staff, took the time to explain contract.

Cons: Long walk with cases to P4 pick up from arrivals hall.

Pros: Used them before and usual the service was excellent

Pros: No up sell on insurance

Cons: Nothing

Pros: Very efficient and friendly

Pros: Acima de tudo foram simpáticos

Cons: Achei o contrato pouco transparente na explicação de valores que negociei e recibos do que paguei e mais grave é ter subscrito um seguro em que não me foi sequer entregue qualquer apólice nem condições gerais de apólice para ler mais tarde e eventualmente poder até exercer a minha opção no período de reflexão. Aguardei o envio para o email s/ sucesso. É completamente ilegal a comercialização de seguros sem a entrega de documentos aos segurados. Nem tenho palavras

Pros: easy

Cons: had to wait whilst only 1 attendent had to deal with 4 customers

Pros: Quick, easy, very friendly staff, not pushing on extra insurance, honest. Pick up at airport with friendly driver

Pros: Friendly and helpful

Cons: Can’t fault the service, just the cost and multiple add ons (out of hours drop off, car seats etc)

Pros: First class. And the first time I’ve used an off car park car hire company but they were super efficient, very friendly and speedy. 👍👍

Pros: The people

Cons: The professional service!

Cons: Price of the rental but this is across the entire sector

Pros: Quick and simple

Cons: Windows could have been cleanier but it is just a minor issue.

Pros: Really recommend the service No problem at all

Cons: Simple and efficient

Pros: They had a shuttle bus which I was worried about getting, turned out to be a great service we waited at the airport for a few minutes and was dropped off 2 minutes down the road to the car place itself, we were then only there for 20 minutes or so before leaving.

Cons: Nothing major - the guy was helpful just not very interactive or friendly but was silkiest doing his job.

Pros: Definitely would recommend as they provided brilliant customer service on collection and return of vehicle.

Cons: The only negative to point out was that our car didn’t have SAT NAV and had a lot of scrapes and bumps.

Pros: Good and quick service, good cars

Cons: nothing

Pros: Staff were friendly and professional. The car was not perfect, but that was a positive as you knew it wasn't brand new and it didn't make you overly anxious driving it.

Cons: No complaints at all

Pros: Understanding of the issue of the dent

Cons: Nerve wracking approach off fast lane of carriageway

Pros: Very quick service

Cons: Very expensive rental for the condition of the car, over £600 for a beat up old seat Leon!

Pros: Good. Communication easy set up.

Cons: Locating the correct pickup spot.

Pros: Quick effortless

Pros: Average. Very frustrating pick up.

Cons: No information at pickup.

Pros: Not very much. I was disgusted with the way I was treated. I felt when I returned the second car that I was being well and truly set up.

Cons: The first car I had wasn't fit to go on the road - faulty clutch. When I returned the second car (which was of very good quality) I was told that there were some scratches - not visible to the naked eye - which cost me 230 euros! I have hired many cars throughout the time I have been going to Portugal and I have found that on previous occasions the firms under the umbrella of Discovery were good - but not Autorent. They portray the very worst in car hire firms.

Pros: Great, perfect!

Cons: the only thing I would advice is just to have signs in the hall pointing to P4 where the pickup was. But besides that, great.

Pros: new car and quick and efficient process.

Pros: Brand new Seat Ibiza. Easy and quick transfer to and from airport. Handover and return of the car was fast and uncomplicated. Deposit returned super fast. Highly recommend.

Pros: Price very good. Drop off easy and staff very pleasant. Auto rent transfers to and from airport very efficient

Cons: No information given on where to find Autorent pick-up point at the airport, found it by default. Staff member the office when we collected the car was surly, extremely bored and dismissive of any questions we asked. Very unpleasant experience. Very poor directions for the return journey to the rental office, we would not have found it had our accommodation not printed better directions.

Pros: Shuttle service from the airport

Cons: Could not give coffee or change 50 cent

Pros: Efficient friendly service

Cons: Opening hours

Pros: Well cleaned and valeted car at pickup

Cons: N/A

Pros: Fast and efficent

Cons: Different car to the one booked

Pros: Below it says 'would you rent a car for a similar trip again?'. Yes, we would, if we could find an economic one, but not from Auto Rent. So my ansser to the question AS Put is Yes. BUT WE WPULD NOT RENT FROM AOUT RENT AGAIN. So unless we could be sure that Discover Cars did not land us with Auto Rent, neither would we would not rent through Discover Cars.

Cons: Astronomic prices charged for damaged tyre (especially in view of damaged wheel as well). High price for very small dent and discoloured paintwork. The man said he would siad me an email to support the payments (3 x Eu 184.5) that I had had to make. He didn't. Aftger 2 days I sent him an email telling him to fulfil this promise ASAP. After a further 7 hours I sent Another email telling him to do it NOW. He then did. There was no manual with the car. But nor did the man explain the impenetrable

Pros: fast and efficient - no excessive admin

Cons: nothing

Pros: Mini bus was waiting for us at the airport and the car was waiting for us at their offices. Return was just as swift and SO MUCH BETTER than our last trip to Faro with a different provider

Cons: n/a

Pros: Have used several times now and always satisfied

Cons: Price although it's the same industry wide

Pros: Pleasant staff

Cons: Car had a warning light come on. Checked oil and water both fine so took a chance and watched thermometer closely.

Pros: Close to the airport. Low fares

Cons: Car was full of scratches, when I picked it (I guess when someone returns it damaged, they just collect money from the driver but don't have the car repaired, afterwards). At return, they tryed to make me pay for scratches on wheels which were already there. Be very careful when renting from these guys. Take many pics of the car and make sure the rappresentative notice you doing that

Cons: the car had car play, which we were unaware, so we did not need a gps as we could use our data. We ended up paying for and not using a rental garmin unit. Money wasted because of a lack of communication

Pros: Really nice man on returning car

Cons: Man on collection. I am partially deaf and he was very I helpful

Pros: Fully staffed desks on arrival, so no wait.

Cons: Slightly longer wait than expected at the airport (flight landed early, which might be the reason).

Pros: Unfussy, efficient service. Didn't try to sell extras.

Cons: It wasn't easy to find where to collect the car.

Pros: Effecient and pick up and return to car park 4 excellent

Cons: Car had a lot of dents and hand brake not working properly

Pros: Once at office quick and straight forward

Cons: Signage at airport was all mixed together with different logos of other car rentals had to ask shuttle bus driver

Pros: Initially the value - however that changed.

Cons: Auto Rent do not accept American Express - my supplemental insurance is with Amex, but payment must be made using Amex card. Minor scoff marks were charge at 160 Euros - not sure if they were present at collection or not. since supplemental insurance through Amex was not in force had to pay this out of pocket cost. Thus, overall value poor.

Pros: It was good

Cons: That you have to pay €1,85 per day for a transponder for the tolways … but afterall it was very handy

Pros: Efficient and professional. Easy and quick transfer to and from airport with auto rent transfer. So much cheaper than other rental companies. Collection and drop of of car very quick.

Cons: Only minor but would have preferred to collect and return car with full tank of petrol instead of a quarter.

Pros: was ok - medicore in my book! i would rent again but probably with a different company. was kind of annoying arranging the rental to be honest, took forever to confirm. inappropriate for travelers.

Cons: service wasnt that good, they can answer more questions .. they seemed annoyed when i was asking them things.

Pros: Car return and shuttle to the airport was quick and efficient.

Cons: Where/how to get from the airport to the car pick up point could be clearer.

Pros: Brand new Peugeot

Cons: Quick and efficient

Pros: Easy transactions

Pros: As good as any car hire I've ever had. No hassle, no scams.

Cons: Not at airport overpriced for rent will not use again prices too high car did not even have back up camarea

Pros: Friendly and helpful.

Cons: Was asked to pay a higher balance than I owed. Some people would joy have spotted that.

Pros: Professional, efficient and no pressure to by extra insurance cover,superve.

Cons: Nothing

Cons: The car was under powered

Pros: great service, used AutoRent twice in my last 2 visits to Portugal

Cons: Easy and quick

Pros: Quick and effective process. We were lucky enough to get a new car with only ~1500 kilometers

Cons: 40€ fee to go to Spain, highway fees to pay upfront (not an option to pay on actual highway usage apparently, no gates system such as in French for example), no clear invoice received which made me wonder if the amount I paid when booking the car was correctly deducted from the full rental. Lastly, a dash error light due to too much oil, had to spend one hour to go to a rental desk in the region for them to check. They proposed to change the car as it came back everyday but we had no time.

Pros: fast drop off service

Cons: too lame at pick up, had to pay an extra fee for an extra insurance in order to get the car since the 2K EUR couldnt be blocked on cc. I guess its a business model by autorent.

Pros: I want my money back

Cons: They did not give me the right information

Pros: Friendly & efficient

Cons: Distance from airport to rental agency. No kiosk in the airport .

Pros: Very helpful.

Pros: Friendly and straightforward

Cons: Had to wait about 20 minutes whilst other renters were being processed.

Pros: The agents were polite and knowledgeable

Cons: The increase in rental cost has gone up significantly in the last 2 years

Pros: they were efficent and pick up point was just off N125 which suited us well and just a few minutes from airport

Pros: Easy pick up easy drop off.

Pros: Easy to deal with. Good communication. Helpful and fair.

Cons: 00

Pros: Price and service

Cons: Trying to find the office on return

Pros: first class service

Cons: nothing

Pros: Excellent service. Smoth and simple.

Cons: Nothing.

Pros: i liked the person who handed over the car to me

Cons: i asked for a ford focus estate and got a fiat estate which was nt in good condition

Pros: Fast pick up and turnover. The price was good, although we booked through a comparison site.

Pros: very efficient