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Firefly at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: N/A i was not provided with a car but still was charged the full fee! Very disappointed and disgusted
Cons: See previous answers
Pros: Nothing as flight delayed by bad weather and they were not willing to wait for us
Cons: I phoned to say flight delayed and their attitude was “ tough’!
Cons: Because our car was given away, we only could rent the most expensive car.
Pros: Nice and friendly. Fast and easy
Cons: Way too far and hard to access with loads of bags (i.e. go through a rough ground pathway through a round about via another agency carpark. Try that with a toddler in hand as well.
Pros: The staff are always friendly and no high pressure to pay for add ons that you do not require.
Pros: LOVLEY FRIENDLY STAFF GREAT SERVICE
Pros: Courteous efficient service. Fast pickup and drop off system.
Cons: Additional costs caused by extra mileage incurred.
Pros: They are very helpful and do not charge for tiny scratches.
Pros: They are the best car hire people I’ve ever dealt with. Every time.
Cons: Courteous, helpful, quick and friendly. Not at all pernickety.
Pros: The agents were very friendly and helpful. We had to change the car as one of the seatbelt sensors was not working and they did so quickly and efficiently
Cons: The car we picked up was faulty - I feel that should have been picked up in their checks.
Pros: Dropping off the car
Cons: Unable to locate office - we believed someone would greet us at airport - in the end we got a taxi to the office! Time to sort out paper work was too long, although very friendly agent.
Cons: Kilometerleistung nur 30 km frei pro tag zuwenig