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Keddy at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Keddy was OK but we booked at ResolvCar for half the price.
Pros: Friendly staff
Cons: The pickup instructions can be clearer that it is from Eurocar to do the pickup. Not very clear where to find Keddy.
Cons: When we arrive ,too busy ,so we had to waite a long time for getting the car.
Pros: Speed of completing paperwork, helpful staff
Cons: He was very pushy, trying to upsell without paying attention to our responses.
Pros: I don't know Keddy. The rental car agency was Europecar. They were friendly and professional.
Cons: Insurance didnt make it clear was
Pros: I got a more comfortable car than the one I selected (Peugeot 2008 instead of Renault Clio)
Cons: It took 90 mins to pick up the car (waited for a long time in the queue + formalities). Agent kept pushing to convince me to get extra insurance, though I clearly said i dont want to. Archaic practice requiring credit card or name on card. No drop off point in town (Faro), inconvenient to get back late at night. Agent sugested calling a Uber, but failed to mention uber drivers near the Faro airport are all scammers. Car was nice, but terrible mileage. I should have been asked if i want it.
Pros: Excellent, efficient, attentive service. New and very good cars. Flexible with the drop off in a different location (free in the same region, Algarve in my case, picked up in Faro, dropped off in Lagos). Trustworthy and honest with the car condition check out, check in inspection, I never experienced cheating attempts to make me pay for a hidden scratch with Keddy and Europcar.
Cons: Insisted a bit too much that I take a full insurance, despite the one I had already with DiscoversCars. Full insurance being moreover much too expensive as usual with rental car companies.
Pros: Personnel was very nice and helpful
Cons: The time spent before receiving the car and the car itself, heavy car without
Cons: Your company is great , your agent Europcar was appalling . I was dealing with a girl who introduced herself as the manager . She said awful thing to us about your company, and this was a manager to two customers myself and my girlfriend . She ridiculed your insurance policies as totally useless. She was just rude , and bad mannered..
Cons: Quick and cars are beautifully clean and new
Pros: Absolutely rubbish. I am considering reporting them for fraud.
Cons: Waited at airport for 3 hours, called their desk & emailed over 20 times with no reply. Spent 45 mins walking around the airport including outter terminal even though it was listed as inside terminal.
Pros: Good staff, location of the rental office at the airport terminal
Cons: It is not clear that Keddy is a subsidiary brand of Europcar and there is no Keddy branded desk. It took some time to find the right office.
Pros: car was in good condition
Cons: literally scammed into buying the same insurance twice.
Pros: very good
Cons: very good
Pros: Good small car, very fast service by collection staff
Cons: No complaints
Cons: On return car examined extensively until small scuff found on a wheel - then major fault procedure with communication only by email - way of increasing hire costs - will not reuse. Also company complained about 3000 kms over a ten week hire on a unlimited mileage hire.
Pros: Good prices ,Excellent new car ,at airport,no shuttle bus
Pros: Quality of the vehicle
Cons: I was shocked at the cost of an additional driver. It is normally 25 Euro pr the whole period of the hire. Not charged on a daily basis. I declined. Will not be booking with Keddy again.
Cons: I didn't get a car