Keddy at Faro Airport

Pros: The agent at the desk was very helpful

Cons: No negatives

Pros: I liked the car Peugeot 206 good car easy to drive very fuel efficient

Cons: Watch out for the boarder crossing charges I had planned to visit a few towns in Spain just over the boarder from Portugal however they wanted 139 euros for boarder crossing which is not mentioned as cost prior to booking so slightly upset our plans..!!

Cons: I had ordered a mid size SUV - one that I had before that did us fine as a family. When it came to getting the type of car I wanted, they offered me a small SUV which was unsuitable for our needs. They upsold me (at €30 a day more) a great car - Mercedes E class estate. I was away for 12 days, which was an extra €360... What's the point of going through the car selection if they aren't going to have the model you paid for? I felt like I had been played.

Pros: How easy it was.

Cons: NA

Pros: I have 40 photos of car damage prior to departing I have no confidence that a missed bum, scratch, chip or dent will be associated with my use. 110,000kms, I am so surprised. Please get the car serviced

Pros: Easy to find and great car

Cons: Bit slow to get served by europcar

Pros: Very helpful agent when receiving car

Cons: Also have found them to be very good and well kept cars

Cons: They just trying to upsell , put down wrong email address

Pros: Keddy did not provide anything for us except Insurance we couldn't use. All 10 point are for Europe car who were fantastic !

Cons: Third Party company like you shouldn't exist.

Pros: Service was actually provided by Europcar.

Cons: No prior indication that it was actually Europcar who provided the service and waste a lot of time searching for a Keddy office which didn't exist. No visibility whatsoever of Keddy - anywhere in the process.

Pros: Very friendly staff.

Pros: They were excellent and accommodated my needs

Pros: No service was provided by Keddy it was Europcar

Cons: Be honest

Pros: Value for money

Cons: Didn’t provide who the rental car company was until I rang the number provided

Pros: Helpful staff, particularly the guy who took is to car

Cons: No idea how to find them when arrived at airport

Cons: The car was dirty in the outside which made it harder to assess if the car had any scratches at the time of pickup.

Pros: In hindsight, nothing. Totally false representation. It wasn't made clear from the outset that deal was through Europcar who then tried to make me purchase their products claiming they didn't recognise yours!

Cons: See above.

Pros: Europcar I would not recommend as they try and ask you for more money on arrival

Cons: Europcar told me I didn’t have the correct insurance even though I had already paid extra for full coverage with keddy

Pros: Just problem with the category, I had reserved for a BMW 5 series and I was told that this did not entitle me to a 3 series

Cons: 👍🏻👍🏻

Pros: Polite. Efficient Excellent attitude

Cons: All good

Cons: Si vous ne savez pas que KEEDY est une filiale d'EUROPCAR, vous ne trouvez pas l'agence

Cons: I didn't like the information on my invoice though it's mentioned that by Eurocar but it's wasn't high lightning so it was difficult for me to find and I took long time to find the place as I was looking for Keddy!

Pros: Good car, acceptable drop-off

Cons: Hey! Is it Keddy, Europcar or Discovercars that is responsible?! Confusing!

Cons: The car offered was undersized, damaged all around. Normally the cars offered by Europcar are good. The car offered through Keddy was substandard and an ex-rental van Goldcar.

Pros: Great service would use again !

Cons: Our car broke down and had to be towed in Alcobaca. We wasted half a day in trying to get a new car that was not a Fiat 500. Europcar wouldn’t

Pros: Booked car and extra insurance on line for 205.00 when I arrived I had to pay 595.00

Cons: Very Very disappointed and annoyed

Cons: I got tricked into upgrading and getting unnecessary extra insurance, paying way more.

Pros: Very easy process

Cons: Car not quite as big as the one I ordered. It was supposed to be a megane estate or similar but it was a Kia Proceed estate which has a much smaller load area so we couldn't get all our things in.8

Pros: Veery good

Cons: More often please at the discover website

Pros: (EUROPECAR° life savers!!! following french strikes my flight was cancelled' Faro/Paris) the person did everything he could and succeeded!!!

Cons: nothing...Just perfect!!

Pros: Friendly, efficient service.

Pros: Nearly new car in very good condition, offered on 'full to full' basis on airport

Cons: No signage for the brand at airport, so not easy to find.

Pros: Amazing service and advice given by Paula in Europcar at Faro airport. Selection and colection of the car went smoothly.

Pros: Keddy was OK but we booked at ResolvCar for half the price.

Pros: Friendly staff

Cons: The pickup instructions can be clearer that it is from Eurocar to do the pickup. Not very clear where to find Keddy.

Cons: When we arrive ,too busy ,so we had to waite a long time for getting the car.

Pros: Speed of completing paperwork, helpful staff

Cons: Nothing

Cons: He was very pushy, trying to upsell without paying attention to our responses.

Pros: I don't know Keddy. The rental car agency was Europecar. They were friendly and professional.

Cons: Insurance didnt make it clear was

Pros: I got a more comfortable car than the one I selected (Peugeot 2008 instead of Renault Clio)

Cons: It took 90 mins to pick up the car (waited for a long time in the queue + formalities). Agent kept pushing to convince me to get extra insurance, though I clearly said i dont want to. Archaic practice requiring credit card or name on card. No drop off point in town (Faro), inconvenient to get back late at night. Agent sugested calling a Uber, but failed to mention uber drivers near the Faro airport are all scammers. Car was nice, but terrible mileage. I should have been asked if i want it.

Pros: Excellent, efficient, attentive service. New and very good cars. Flexible with the drop off in a different location (free in the same region, Algarve in my case, picked up in Faro, dropped off in Lagos). Trustworthy and honest with the car condition check out, check in inspection, I never experienced cheating attempts to make me pay for a hidden scratch with Keddy and Europcar.

Cons: Insisted a bit too much that I take a full insurance, despite the one I had already with DiscoversCars. Full insurance being moreover much too expensive as usual with rental car companies.

Pros: Personnel was very nice and helpful

Cons: The time spent before receiving the car and the car itself, heavy car without

Cons: Your company is great , your agent Europcar was appalling . I was dealing with a girl who introduced herself as the manager . She said awful thing to us about your company, and this was a manager to two customers myself and my girlfriend . She ridiculed your insurance policies as totally useless. She was just rude , and bad mannered..

Pros: brilliant

Cons: Quick and cars are beautifully clean and new

Pros: Absolutely rubbish. I am considering reporting them for fraud.

Cons: Waited at airport for 3 hours, called their desk & emailed over 20 times with no reply. Spent 45 mins walking around the airport including outter terminal even though it was listed as inside terminal.

Pros: Good staff, location of the rental office at the airport terminal

Cons: It is not clear that Keddy is a subsidiary brand of Europcar and there is no Keddy branded desk. It took some time to find the right office.

Pros: car was in good condition

Cons: literally scammed into buying the same insurance twice.

Pros: very good

Cons: very good

Pros: Good small car, very fast service by collection staff

Cons: No complaints

Cons: On return car examined extensively until small scuff found on a wheel - then major fault procedure with communication only by email - way of increasing hire costs - will not reuse. Also company complained about 3000 kms over a ten week hire on a unlimited mileage hire.

Pros: Good prices ,Excellent new car ,at airport,no shuttle bus

Pros: Quality of the vehicle

Cons: I was shocked at the cost of an additional driver. It is normally 25 Euro pr the whole period of the hire. Not charged on a daily basis. I declined. Will not be booking with Keddy again.

Pros: Nothing

Cons: I didn't get a car