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Enterprise at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I liked the ease of use. The booking and pick-up process were straightforward, and everything was well organized.
Cons: I had booked a diesel car, but I was given a petrol one instead, even though the diesel option was originally more expensive and of a higher category. That made me feel disappointed, as if I should have just chosen the cheapest option from the start. Also, when picking up the car, the agent insisted on their own insurance even though I had already purchased one through Discover Cars. When I explained this, I was told that if anything happened, I would still have to pay first. This made me feel u
Pros: Speedy efficient pickup, and car in good condition
Cons: Guerin: there is fraudulous handling of car returns, with very dubious damages Guerin tries to gouge its customers with. They tried to charge me with a scratch on the side of the tyre, claiming they need to replace it. Total bullshit. Strangely enough, within 10 minutes another return arrived with the same problem. Then they tried to claim it’s my fault cause I didn’t take pictures of the damage. For this reason, I would discourage anyone, including myself, to rent with this company.
Pros: Easy
Cons: The constant upsell through the check in process
Cons: I would like to receive an itemized list of my my toll charges with my invoice rather than just the total lump-sum of the total charges.
Pros: Very efficient and friendly and helpful staff
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
There is an additional charge of 2.18 EUR per day for Toll pass / E-toll device.
Personal consumption will be charged separately at the end of the rental period.
You may also be required to leave an additional deposit for tolls.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
To rent the following vehicle category(ies): Luxury, Premium, Fullsize, Wagons, you must provide the following document(s) at pickup: return flight ticket, 2 credit cards.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
Deductible/excess will be charged per damage.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.