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Guerin at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The team’s patience and kindness. The car was perfect!
Pros: The car was smaller than expected
Cons: Still waiting for our deposit
Pros: Everything done from home - no forms to fill out on pick up time... Good service.
Pros: Really helpful and kind staff
Cons: The road toll fee was way above what it should have been. It would have been nearly impossible for us to cover enough motorway miles to justify the amount within the days we rented it for.
Pros: the car, personal was nice, fast money back for deposit after dropping of the cars.
Pros: Quick easy and straight forward
Cons: Car was not cleaned outside and the car was not in great condition. Scraps, bumps, missing trim.
Pros: Super fast service! Car was almost new
Cons: The representative "forced" me to buy their insurance showing bad face when I said I had a discover cars voucher, I took because it was only 2 days, didn't want to argue or get upset, ended up paying almost double as discover car quoted me
Pros: POLITE, FREINDLY, EFFICIENT
Cons: ALL GOOD
Pros: Quick and efficient - drove away very quickly
Cons: Discover cars directed us to car park P8 at Faro. It doesn't exist ! The Guerin unit is at the very opposite end of the huge site - most annoying. The agent was honest enough to describe the 9-seater Toyota as "the dinosaur" of the fleet - he wasn't joking - every panel, bumper and wheel trim was marked !
Pros: They are more friendly like the others who needs a lot of money as deposit.
Cons: They are not speaking English so they picked up phones and didn't want to talk in English. Five times I had that story. however they called me back after.
Pros: QUICK AND EASY
Cons: THERE WERE NO PROBLEMS
Pros: Fast and easy service
Cons: Nothing, had a great experience.
Cons: woman on desk rather rude.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
If the renter travels through a toll collection point, the renter's credit card will be charged the cost of the toll plus an administration fee.
Prepaid tolls are available for 1.85 EUR per day.
A young driver fee of 7.70 EUR per day applies to drivers under the age of 25, with a maximum of 38.50 EUR per rental.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A deposit for a tank of fuel is required upon collecting the vehicle.
The deposit amount is 300 EUR–600 EUR + the fuel deposit, depending on the car group.
The deductible/excess amount is from 1330.80 EUR to 2980.00 EUR, depending on the car group.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/collection service is available only within 15 km from the car rental office, by previous request and for an extra charge of 24.60 EUR.
Delivery service outside city limits and up to 30 km is available for 43.05 EUR.
Delivery/Collection service for distances over 30 km is available for 61.50 EUR.
A deposit for a tank of fuel is required upon pick up.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off