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Alamo at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I returned the car one day before stablished and they gave me back the money for the day that i didn't use it
Cons: the bills and contract papers were not very clear. I had to use them to request for a refund in the insurance and I had to do a lot of math to understand the numbers.
Pros: Absolutely nothing. I am repenting the decision to refer Discover cars to my friends
Cons: 1) The car that I was provided was very bad performance wise. The gear box was very hard. I literally injured my wrist trying to change gears. 2) The petrol consumption was extremely high. 3) Alamo did not honour any of the conditions that I signed up to with discovery cars. I had to pay a higher cost towards my remaining pre-payment amount (i paid 118 Euros as opposed to 110 Euros). 4) They even blocked 1000 euros as security deposit as opposed to 300 Euros.
Pros: Fast checkout and the ability to fill in details online ahead of car hire date
Pros: None
Cons: The lady who took up our complain at the drop off and the inspu who totally agreed with us that the tyres should have been changed
Pros: New car only 1200 km so perfect
Cons: Car returned at 12 but pappers said 13:06 so much later
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.85 EUR day up to a maximum of 18.5 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Minimum rental age is 21 years for car group Compact, Intermediate.
Minimum rental age is 25 years for car group Premium, Fullsize.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
To rent the following vehicle category(ies): Luxury, Premium, Fullsize, Wagons, you must provide the following document(s) at pickup: return flight ticket, 2 credit cards.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Deductible/excess will be charged per damage.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
For the Luxury, Premium, Fullsize, Wagons car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Iceland, Norway, Switzerland, United Kingdom, European Countries.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
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