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Alamo at Faro Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I returned the car one day before stablished and they gave me back the money for the day that i didn't use it
Cons: the bills and contract papers were not very clear. I had to use them to request for a refund in the insurance and I had to do a lot of math to understand the numbers.
Pros: Absolutely nothing. I am repenting the decision to refer Discover cars to my friends
Cons: 1) The car that I was provided was very bad performance wise. The gear box was very hard. I literally injured my wrist trying to change gears. 2) The petrol consumption was extremely high. 3) Alamo did not honour any of the conditions that I signed up to with discovery cars. I had to pay a higher cost towards my remaining pre-payment amount (i paid 118 Euros as opposed to 110 Euros). 4) They even blocked 1000 euros as security deposit as opposed to 300 Euros.
Pros: Fast checkout and the ability to fill in details online ahead of car hire date
Cons: The lady who took up our complain at the drop off and the inspu who totally agreed with us that the tyres should have been changed
Pros: New car only 1200 km so perfect
Cons: Car returned at 12 but pappers said 13:06 so much later
Pros: Getting the car was quick and simple, but the showed fraudulent activities after claiming we had a scratch on the tire rubber and nothing was apparent.
Cons: BEWARE! FRAUD ALERT! you do not rent with Alamo but a partner on-site called Guerin, who claimed there were scratches on the tire and they hold your security deposit. After knowing this and looking online this company is known to have fraudulent like behavior and just make up scratches where there is nothing apparent and keep hold of your security deposit, so not recommend!
Pros: As above
Pros: To be recommended
Pros: They were very helpful and quite efficient about the whole process. They also presented all of the information and made sure to keep us informed.
Pros: Very efficient pick up and drop off, the car was brand new and the staff were friendly and helpful - absolutely no hard sell and we were even unexpectedly refunded when we had to return the car early. All in all, a great experience.
Pros: Good vehicle, easy drop off.
Cons: IT issues when picking up vehicle and hard sell on upgrades etc.
Pros: It was very easy to pick up and drop off
Cons: I felt like it ended up being way more expensive than I imagined
Pros: Very little
Cons: We weren’t made aware of an additional deposit that had to be paid on arrival. Lots of other additional add on charges on arrival that you are not made aware of before hand. Wouldn’t recommend for those trying to travel on a budget as the charges and deposits are calculated on arrival.
Pros: Efficient and friendly.
Pros: the speed of return and friendliness of the agent. They didn't try to add extras on.
Cons: the long process in the office picking up the car but this is not unique to Alamo
Pros: Very professional
Pros: Tip cars and service!