Faro Airport (FAO), Faro, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ok Mobility at Faro Airport

Edificio OK Rent a Car, Estrada do Aeroporto, Montenegro, Faro, 8005-146 Faro
0034 902 360 636 / 00351 962 739 071
Pick-up instructions
Exit the baggage claim area on your left Leave the airport at the third door that says saída exit” on your right (next to the “Costa Café”) Take as a reference the "Travellers Restaurant" on your right and walk straight until the signal "ZONA de CONCENTRAÇAO 02". Ahead you will see the bus stop, where you should wait for the "OK Mobility" Shuttle that will take you to the pick-up point of your car
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Portugal
Nissan Micra
10/1/24

Pros: Nothing,agent was rude always upselling and vague on answer to our questions

Cons: See above we will never use the services of ok mobility again

United Kingdom
Peugeot 2008
9/12/24

Pros: Good service as usual

Canada
Nissan Qashqai
9/2/24

Pros: We had amazing service from our shuttle bus driver as well as the counter agent Ana, both very friendly and helpful. Pick up and drop off was fast and without any problems.

United Kingdom
Fiat 500
8/28/24

Cons: Overselling things. Mandatory toll device?

United Kingdom
Peugeot 2008
8/13/24

Pros: Friendly staff

Cons: Price of car seat is obscene

United Kingdom
Peugeot 2008
8/6/24

Pros: very fast service

United Kingdom
Peugeot 308
8/2/24

Pros: Great friendly service from Pedro at Faro.

United Kingdom
BMW 1 Series
7/23/24

Pros: Bad experience ever

Cons: Bad experience ever

United Kingdom
Peugeot 2008
7/13/24

Pros: Was delayed at passport control at Faro. Did cost me €40 but they stayed in touch and was 45 minutes after the office closed

Cons: Nothing

United Kingdom
Peugeot 2008
7/6/24

Cons: Pushing extra insurance. Not too bad but LITTLE TOO MUCH.

United Kingdom
Peugeot 108
6/21/24

Pros: Very quick return of car

Cons: Directions to find the mini bus were not very good & we had bother finding it

United Kingdom
Peugeot 3008
5/29/24

Pros: Really helpful staff and ease of all interactions.

Cons: The instructions to find the transfer bus were a could have been clearer, otherwise perfect.

Ireland
Seat Ibiza
5/19/24

Pros: Everything

Cons: Nothing

United Kingdom
Peugeot 2008
5/9/24

Pros: Good cars and fair rates

Cons: Could not drop off car in out of hours time no key drop box as we have used on other companies

United Kingdom
Peugeot 108
4/21/24

Cons: Charged for toll reader

Portugal
Peugeot 2008
4/15/24

Pros: Terrible service from OK Mobility.

Cons: I could not hire car from another company as held deposit against my car for FULL month although hire was only a few days. Would not extend hire without coming back to Faro. Wanted to charge extra days if I came to Faro early so pay twice.

United Kingdom
Peugeot 2008
4/5/24

Pros: Efficient and easy

United Kingdom
Seat Ibiza
4/3/24

Pros: The staff we friendly and helpful

Netherlands
Seat Ibiza
3/26/24

Pros: Quick check in service.

Cons: We had to pay €16 euro's for only registration for toll-way. Also, we did not receive information at returning the car.

United Kingdom
Opel Crossland
3/25/24

Pros: not pushy. explained things well and friendly.

Cons: instructions for shuttle bus could be clearer

United Kingdom
Cupra Formentor
3/24/24

Pros: Car was clean and was the exact model i ordered, first time this has been the case for me so yes im impressed

Cons: Let me know if my option and everything to expect, drop off was quick and they didn’t try looking for things to point me down on like experiences i’ve had prior.

Portugal
Peugeot 3008
3/21/24

Pros: The staff was very polite and attentive at our needs. Excellent service!!

United Kingdom
Peugeot 2008
11/22/23

Pros: Friendly & efficient staff

United Kingdom
Peugeot 2008
11/4/23

Pros: Nothing! Wanted to charge us an extra £180 as I needed to drop the car off before they opened.

Cons: Everything, didn't understand I was traveling with an elderly and an infant. Waste of our time and money.

United States of America (USA)
Peugeot 3008
10/30/23

Pros: Very friendly and helpful

Cons: Very hard to get in and out of

Canada
Peugeot 3008
10/28/23

Pros: The car was new and clean

Cons: Mobility OK continues to retain my deposit, and I'm also displeased with the moment when their agent insisted that I purchase extended coverage despite already having full coverage. This essentially leaves clients with no alternative since they demand a deposit of over 4,000 euros if you don't buy a 200 euro coverage. Returning to my initial point, I still haven't received my deposit back, and I have no means to address this issue through email or customer support.

Portugal
Peugeot 2008
10/14/23

Pros: We received a clean newer car.

Cons: The agent tried to sell us insurance when we already purchased it through discovercars. The vehicle didn't have a full tank of gas since it dropped to 3/4 full just a few minutes after leaving the rental office. So make sure you check the fuel gauge.

United Kingdom
Peugeot 2008
8/30/23

Pros: Everything was perfect

United Kingdom
Peugeot 3008
8/27/23

Pros: Nice office and pleasant staff on pick up

Cons: OK Mobility (the agents) took £100 for a rubber mark on the wheel that I did not do - it must have been there when I picked the car up. Take a picture of every part of the car before you leave the site. Lesson learned. At one point the guy said he wouldn’t charge me and then he did.

United Kingdom
Peugeot 3008
8/25/23

Pros: Lots of reps. Easy pick up and drop off

France
Seat Ibiza
8/24/23

Cons: Just tried to get more and more money from us with crazy fees.

United Kingdom
Peugeot 2008
8/23/23

Pros: Dropping off the car was quick and easy. Shuttle bus was efficient

Cons: Most of everything else. Awful service, totally unsafe and unreliable with sky high hidden costs.

Luxembourg
Peugeot 2008
8/13/23

Pros: Great rental company, very efficient, clean car, helpful agent.

Cons: Nothing to complain about. Perfect rental

Ireland
Peugeot 3008
8/4/23

Pros: Very friendly staff

Belgium
Peugeot Rifter
8/1/23

Pros: Great car. New and clean. Check-in and check-out process smooth.

Belgium
Seat Ibiza
7/21/23

Pros: The car was brand new and clean

Cons: The wat they work and no flexibility

United Kingdom
Cupra Formentor
7/20/23

Pros: Really good. Guy wasn't too pushy with insurance (had our own) everything was v v good

Cons: Nothing. All good.

United States of America (USA)
Peugeot 3008
7/11/23

Pros: nice vehicle great condition fair price

Cons: insurance situation i purchased this prior online. full coverage (supposedly) but then there is always more upwelling and tactics at the counter as well as a $3000 hold on my credit card. this should be explained prior

Canada
Seat Ibiza
7/2/23

Cons: Tried to oversell insurance

Switzerland
Peugeot 3008
6/14/23

Pros: The car was great.

Cons: The instruction where to enter the shuttle bus at the airport was wrong. In addition - once there - it took more than half an hour until the lady has done all the administration until we finally got the car.

Netherlands
Fiat 500
6/11/23

Pros: How smooth everything went. The pickup from the airport to giving it back. Car was in a very good state. And very sharp pricing. Will definitely go for this company again in the future!

Cons: Nothing to dislike!

United Kingdom
Fiat 500
6/9/23

Pros: Friendly, quick pick up

Cons: Extra charge for the toll transponder

Ireland
Peugeot 2008
5/26/23

Pros: Helpful, friendly staff

Canada
Peugeot 308
4/23/23

Pros: Instructions for finding the shuttle were great and very helpful The Car was very comfortable, well equipped as fuel efficiently

Cons: Check in took more time than I expected

United Kingdom
Fiat 500
4/20/23

Pros: Pleasant and friendly

Cons: Very efficient

Belgium
Peugeot 3008
4/18/23

Cons: Price second driver, price children chair need 7 days payed 17 days. Price to go just to Ayamonte

United Kingdom
Fiat 500
3/14/23

Pros: Top class service

United Kingdom
Fiat 500
3/10/23

Pros: They were quick to pick us up. Very friendly and efficient. It was a new car.

Cons: The instructions for the shuttle location could be clearer. 3 different clients all waiting in different places. I went to the bus stop to Faro. But it was easy to see the shuttle when it came.

United Kingdom
Fiat 500
11/9/22

Pros: Quick and efficient service ... Lovely car well checked before and after .

United States of America (USA)
Seat Ibiza
10/13/22

Pros: Very good customer service and addressed all my concerns promptly when I had issues and had to swap cars. The associate with Ok Rent A Car was very helpful! Thank you...

United Kingdom
Fiat 500
10/1/22

Pros: Polite staff, assistance in car checks at pick up, information provided.

Cons: Seemingly dangerous cars being provided.

Poland
Seat Ibiza
8/23/22

Pros: I got a higher standard car because the one I booked had been picked up by someone else before me. The car I got instead was brand new with barely 16 km’s of mileage.

United Kingdom
Opel Crossland
8/8/22

Cons: He tries to claim your deposit as possible. While u pick up the car, he just causally looked for scratches. When you return it, he scanned the car as if he is buying a new car from vendor. Any minor scratch will be charge as if he needs to replace the whole part. Of course, he would probably not do the replacement as my rented car was full of scratches while I picked it up. In my case, one minor scratch (not very visible) on door and one windshield chip ( not sure if it is new or old)cost~£1000

Australia
Fiat 500
7/27/22

Pros: Quick and efficient but need to look out for shuttle to transfer from airport

Cons: Return of the car - drop off location is a bit difficult to find - need to allow time to be transferred to airport

United States of America (USA)
Seat Ibiza
7/26/22

Pros: They clarified any details on the rental voucher and they also were clear about the toll system on the local highways. They have a comfortable waiting area for other group members not involved in the service desk transaction.

Cons: It wasn't totally clear at the airport where we were to wait for their shuttle. This is more of an issue with the airport signage. The airport needs a rental car shuttle waiting area specifically with a sign displaying that it is so.

Netherlands
Peugeot 2008
7/7/22

Pros: Friendliness and efficiency with the transaction.

Cons: Their offices are outdated and look more like a warehouse.

United Kingdom
Peugeot 2008
7/4/22

Pros: Very helpful - even set the sat-nav.

United States of America (USA)
Peugeot 2008
6/22/22

Pros: it was relatively easy to pick up

Cons: the location of the drop off in Lisbon was not provided to me, and it was not easy to locate on Google Maps, so we panicked when we couldn't find the location for drop-off and had a flight to catch

United Kingdom
Seat Ibiza
6/14/22

Pros: Friendly staff, lovely car, ease of dropping back before getting to the airport.

Cons: It took 40min to get paperwork sorted when I had already checked in so I thought that would make it much quicker but it didn’t.

United Kingdom
Seat Ibiza
6/9/22

Pros: Quick, professional and trustworthy

Netherlands
Seat Ibiza
5/13/22

Pros: Nice people, efficient and no pressure for extra's

United Kingdom
Seat Ibiza
4/13/22

Cons: No response to my complaint regarding u authorised charge for apparent use of internet

United Kingdom
Nissan Juke
3/31/22

Pros: Quick and friendly efficient

United Kingdom
Renault Clio
3/18/22

Pros: Fast service, wasn't pushed for optional extras. Car was spotless and loaded with features.

Cons: Nothing

United Kingdom
Renault Clio
3/11/22

Pros: Easy,fast friendly and efficient, no hassles like some of the rental companies. We are regular users of car hire at Faro and this is the first time using OK rent a car. We will definitely use them again. They also gave us a brand new car to use.

United Kingdom
Fiat 500
2/22/22

Pros: The guy that picked us up from the airport (and checked the car over with us) was really helpful and the shuttle service was great. The car was very new ( but bigger than we'd asked for).

Cons: Even though we'd paid for extra damage cover the girl in the office insisted that we pay €1350 damage deposit - or we could pay €250 extra and have their own damage waiver (which we declined). We also paid €18 to be able to use the car on the paid roads which are electronically tagged to the car - we didn't use these roads at all (you can get about quite easily without doing so). The other thing to bear in mind is that your deposit is not returned straight away.

Italy
Fiat 500
2/19/22

Pros: Without any hassle. So far, so good. I'll make reservation with you again.

Cons: Nothing special, so far.

Netherlands
Renault Clio
1/14/22

Pros: Very bad as they have stolen 50 euro's because of a delay

Cons: The way the company responds to complaints

Ireland
Fiat 500
11/29/21

Pros: Friendly at the start, agreed to change the car I had hired when I realised it wasn't suitable.

Cons: Added an extra charge that was not identified on pick up. Tried to charge me €300 for the cost of damage to a wheel rim wheel for a small scratch to a plastic hub cap. Eventually agreed that the damage was to a plastic hubcap and agreed a small charge.

United States of America (USA)
Renault Clio
11/23/21

Pros: Good quality car at a good price.

Cons: While the basic price was good, their extras were ridiculously expensive compared to other local companies. I have rented many cars at Faro, every other company charges 20 Euros for the highway toll pass but 15 euros of that money goes towards paying the tolls. With OK, they charged 20 euros and I had to pay all the tolls on top of that. The fuel deposit was very expensive as well. I asked about the cross-border fee which is usually 20-30 euros with other companies, OK wanted 250 Euros!

Portugal
Renault Clio
11/18/21

Pros: not much sorry.

Cons: The reason mentioned above additionnally I had to wait nearly 2 hours at the desk to receive the car as there were around 20 customers and only 2 desks open.

United Kingdom
VW Golf
11/2/21

Cons: They didn't have the car I ordered, didn't offer a suitable replacement, and the lady at the front desk was very rude. Still waiting on my refund from DiscoverCars

United States of America (USA)
Nissan Micra
11/1/21

Pros: Seemed knowledgeable

Cons: I already purchased insurance through the agency I rented the car from and the OK office tried to high pressure to acquire the same insurance through them. Used "scare" tactics to do this. They told me they didn't recognize the insurance that was acquired through the middle person. Not good! Also, made me feel like every little scratch would be scrutinized and charged, even on the tires!

United Kingdom
Opel Zafira
10/30/21

Pros: Easy transaction

Cons: Paperwork wasn’t emailed as promoised

United Kingdom
Fiat 500
10/27/21

Pros: cheap

Cons: brought the car back on day 2 as there was a problem and my concerns were dismissed by defensive staff members which left me wishing I hadn't bothered. rude and unhelpful.

United Kingdom
Nissan Juke
10/16/21

Pros: Clean car easy drop off at end

Cons: We took out super cover in original order, we could not have keys until we either paid a 1650 euro deposit or paid another super cover charge.

United Kingdom
Peugeot Rifter
9/29/21

Pros: Nice clean car.

Cons: Only one person dealing with customers.

United Kingdom
Renault Clio
9/23/21

Pros: Very bad customer service I was waiting 3 hours with small kids I was there until midnight

Ireland
Nissan Juke
9/15/21

Pros: Very pleasant , quick and efficient

Cons: Dropping it back .... missed the inside lane .

United Kingdom
VW Golf
9/14/21

Pros: Nothing - Bad and rude staff

Cons: Did not supply the car I paid for - rude, arrogant team

United Kingdom
Nissan Juke
8/18/21

Pros: Nothing never recommended ok or discover to anyone

United Kingdom
Nissan Juke
8/17/21

Pros: Friendly service including a quick transfer from the airport. No hard sell, and gave us all of the information that we needed to get on our holiday quickly. Same at drop off, quick check of the car and we were on the bus back to the airport.

Switzerland
Fiat 500
8/7/21

Pros: Their full insurance cover eliminated the need to inspect the car, which was nice. Their airport shuttle service was also perfect and they were very professional overall.

Cons: Their deposit is prohibitively high (1350€) on purpose. This excessive deposit surpasses most standard credit card limits with the intention to force customers to buy their full-cover insurance (in our case 75€ for only three days of rental). This is a devious business practice because it is only technically optional, not practically

United Kingdom
VW Golf
6/18/21

Pros: Good car - Citroen C4, and very new

Cons: I would have liked an emergency call number on a separate card so it was clear who to ring in an emergency rather than just the phone no. on rental documents

United Kingdom
Nissan Juke
6/8/21

Pros: Nothing

Cons: They stole money from me

United Kingdom
Nissan Juke
9/11/20

Cons: When we pickup the car we waiting more then 2 hours,which is unbelievable.....

United Kingdom
Fiat 500
9/5/20

Pros: Value for money of hire and nice car

Cons: Took too long to collect car nearly an hour stood waiting and no apology

Hungary
Nissan Juke
9/3/20

Pros: Car was OK , but service is not.

Cons: pick up was not there. No direct phone number to rental agency, was not able to reach them. No flexibility on deposit. Deposit is still not released.

United Kingdom
Nissan Juke
8/31/20

Pros: Nothing! Took too long, ripped us off when arrived & charged extra!!

Cons: Everything

United States of America (USA)
Renault Clio
8/27/20

Pros: personable; great English; went the extra mile to help

United Kingdom
Renault Clio
8/24/20

Pros: The lady was pleasant

Cons: The car seat was dirty and old,the first we had the straps was broken and it was £60 to rent.not good at all! The car had lots of scratches on it and burns in the seat.

United Kingdom
Fiat 500
8/23/20

Pros: Pleasant staff

Cons: Petrol car but sounded more like a diesel

Ireland
Nissan Juke
8/18/20

Pros: I could not relax the whole trip after this, worrying about the car as every mark would cost me. I totally understand that if a car is damaged that I need to pay but not tiny irrelevant marks. It just appeared like a money making scam.

Cons: I have never collected a car and was given a repairs list with the cost. Then I was shown the car and we went around the car marking off every single mark, every scrapes on alloys were marked and I was told any mark on these would cost €200 to €300. After the rep went back inside I scanned the car again and my daughter noticed a tiny dimple in the side of the car and I called the rep out and showed it to her before we left. She marked it on the sheet and told me, I had just saved €300.

United Kingdom
Fiat 500
8/10/20

Pros: Quick and efficient.

Cons: Nothing - all good

United Kingdom
Nissan Juke
7/30/20

Pros: The car was okay

Cons: The hidden charges and loop holes were not clearly displayed when booking, very poor service

Netherlands
Nissan Juke
7/30/20

Pros: The car was alrigh

Cons: The service, hidden costs, scammers

Switzerland
Renault Clio
7/28/20

Pros: Friendly stuff

Cons: Time spent picking up the car

Ireland
Fiat 500
7/9/20

Pros: Ok Rent Car is really bad, when I needed help they took all the time but to take my money they were really fast

Cons: I pay discover cars full insurance and them I need it to pay again go rent a car. After I had an issue with the car and the insurance didnt't cover that issue.. for six days I spend 600 euros for a small car. It was the worst rent car in my live and I have a lot

United Kingdom
Renault Clio
6/1/20

Pros: Everything was easy

Cons: Nothing really

United Kingdom
FIAT 500
4/3/20

Pros: Polite, smooth experience; no tricks.

Netherlands
Renault Clio
4/2/20

Pros: Good help, fast

Cons: Overall ok

United Kingdom
FIAT 500
3/23/20

Pros: Very pleasant gentleman and the best hand over while picking up and dropping off. We rent a car quite often and this was best experience. We were collected at the airport without waiting, car was well presented to us. No problems at all.

United Kingdom
FIAT 500
3/18/20

Pros: Car had everything that you could wish for

Cons: I thought that when picking car up initial checks for damage were a bit over the top as the car was 8 months old and the person who checked car over treated it as a brand new car. I was so worried about where I parked car for entire rental period because of previous reviews about charges for damage etc. I had car washed on day of return and even though all was ok it was worrying.

United Kingdom
Nissan Juke
3/9/20

Cons: Didn't wait for very long and we had to get a taxi to the site costing 10 euros

United Kingdom
Renault Clio
2/22/20

Pros: Every thing.

United Kingdom
Fiat 500
2/21/20

Pros: Good value for money

Cons: It took a long time to complete the paperwork and inspect the car for damage

United Kingdom
FIAT 500
2/20/20

Pros: Friendly and proffesional

Cons: N/A

Portugal
Nissan Juke
2/12/20

Pros: Everything went great, so we have nothing negative to refer.

United Kingdom
Renault Clio
1/2/20

Pros: F u

Cons: All a jok

United Kingdom
Nissan Juke
12/30/19

Pros: The cost and all the help from the agent who completed all the paperwork in Faro.

Cons: Needed a phone number for the local office in Faro as only a Spanish number on the documents printed in the UK .

United Kingdom
FIAT 500
11/22/19

Pros: All round great service! Very low cost, no hassle collecting or dropping off. They even had a gentleman waiting for me outside the airport when I landed who then dropped me back off 4 days later free of charge. Thanks for the hospitality

United Kingdom
FIAT 500
11/13/19

Pros: The agent did take a very long time checking the car with me and making sure the paperwork was marked up with any damage

Cons: There was quite a wait to collect the car, I think as there was only one agent

United Kingdom
Renault Clio
10/30/19

Cons: Spent Ages looking for Van which despite the info did not have the logo on it Instructions are misleading Then had to wait over 40 mins for car despite one employee sitting do some other paperwork when there were about 4 people waiting. Also they charge for 0ver 70s which is out of order Wont use them agin and will not recommend them

United Kingdom
VW Golf
10/26/19

Pros: Very efficient and friendly service

Cons: Tricky entrance to yard

France
Renault Clio
10/26/19

Pros: Nous avons attendu 1h30 pour obtenir notre véhicule. Ils étaient entrain de le nettoyer à 8h du matin... la voiture est arrivée le tableau de bord plein de poussière. Plus de liquide pour nettoyer le pare-brise. La clim fonctionnait en permanence même si elle était éteinte (super si c'est est plein été en octobre c'est pas nécessaire, il fallait mettre le chauffage pour obtenir une température "normale". Pour info il faut payer 50€ si on dépose véhicule avant 7h du matin.

Cons: Nul. Zéro. Désorganisés. Lents. Sauf pour la dépose c'est allé très vite. Forcément nous étions les premiers et les seuls à 6h30....

United Kingdom
Nissan Micra
10/6/19

Pros: Shuttle driver was pleasant

Cons: Desk staff were un helpful Didn’t answer phone Not given clear instruction on returning - would help if return was programmed into sat nav

United Kingdom
Renault Clio
9/24/19

Pros: Drop off was very quick.

Cons: Instructions for pickup at airport were very vague, took half an hour to find pickup point. Also took half an hour to get car as only one person on desk.

United Kingdom
Fiat 500
9/23/19

Pros: I liked the car and the distance from the airport. Finding the information point was easy as well.

Cons: The person who served me was extremely rude and unhelpful.

Ireland
FIAT 500
9/20/19

Pros: Quality of the car was good and it was clean

Cons: On arrival in the airport the shuttle that was supposed to be "waiting to collect us" was not there and we spent 45mins wandering around the airport seeking the non existent collection point. Once we arrived in the rental office we were told that we would need the full insurance package. We had purchased our own rental insurance however we were told that OK rental only accept their own insurance policy and that it would cost us an extra €80. We had more problems but this field is too small

United Kingdom
FIAT 500
9/13/19

Pros: I didn’t pick up the car because I couldn’t not find the a place

Cons: How difficult is to find your personal

Ireland
FIAT 500
9/9/19

Pros: efficient and friendly staff

Cons: instructions on where to be picked up by shuttle were not clear

Portugal
VW Golf
9/4/19

Cons: First they said no need to vacuum the when dropping off they want to charge for vacuning

Portugal
Nissan Micra
9/1/19

Pros: drop-off and shuttle was efficient.

Cons: Was difficult to find pickup location. Car took a long time to pickup due to technical problems with their system (not the employees' fault)

United Kingdom
FIAT 500
9/1/19

Pros: Fairly efficient

Cons: Followed the 'exit from airport' instructions but found we could not follow them properly. Had to get assistance from airport and a policeman.

Ireland
Nissan Micra
8/31/19

Pros: No issues at all. Staff was very friendly.

Cons: All ok. No issues.

Ireland
Nissan Micra
8/5/19

Pros: Nothing

Cons: Opening at 7 am and far away from airport !

United Kingdom
Renault Clio
8/4/19

Pros: nothing

Cons: shuttle service

United Kingdom
Renault Clio
7/31/19

Pros: Horrific dings all over. Gladly didnt have an issue obtaining my deposit as the damage was thoroughly logged.

United Kingdom
FIAT 500
7/17/19

Pros: The staff on the desk are very kind.

Cons: The waiting for the van/car to go to pick up the car and it’s expensive.

United Kingdom
FIAT 500
7/15/19

Pros: Drop off at airport

Cons: Bad attitude. Confusing refund scheme with no invoice

United Kingdom
FIAT 500
6/15/19

Pros: the car

Cons: the cost

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  • Man.
Ok Mobility
$13.82 per day
Faro Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$14.09 per day
Faro Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$14.36 per day
Faro Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$16.12 per day
Faro Airport
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$16.39 per day
Faro Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$16.43 per day
Faro Airport
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$16.71 per day
Faro Airport
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$19.10 per day
Faro Airport
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$19.46 per day
Faro Airport
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$24.10 per day
Faro Airport
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$24.56 per day
Faro Airport
Full-size Van
Opel Zafira 5+2 or similar
Opel Zafira 5+2
  • 7
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$41.68 per day
Faro Airport
Full-size Van
Opel Zafira 5+2 or similar
Opel Zafira 5+2
  • 7
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$42.47 per day
Faro Airport
Economy
Nissan Micra or similar
Nissan Micra
  • 4
  • 2
  • 4
  • A/C
  • Man.
Ok Mobility
$43.76 per day
Faro Airport
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Ok Mobility
$44.04 per day
Faro Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$44.57 per day
Faro Airport
Economy
Nissan Micra or similar
Nissan Micra
  • 4
  • 2
  • 4
  • A/C
  • Man.
Ok Mobility
$44.59 per day
Faro Airport
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Ok Mobility
$44.86 per day
Faro Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$45.41 per day
Faro Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$46.61 per day
Faro Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Ok Mobility
$47.48 per day
Faro Airport
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$51.56 per day
Faro Airport
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ok Mobility
$52.53 per day
Faro Airport
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$54.27 per day
Faro Airport
Compact
Seat Leon or similar
Seat Leon
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ok Mobility
$55.29 per day
Faro Airport
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$59.27 per day
Faro Airport
Compact
Peugeot 308 STW or similar
Peugeot 308 STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Ok Mobility
$60.39 per day
Faro Airport
Full-size Van
Opel Zafira 5+2 or similar
Opel Zafira 5+2
  • 7
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$88.57 per day
Faro Airport
Full-size Van
Opel Zafira 5+2 or similar
Opel Zafira 5+2
  • 7
  • 1
  • 5
  • A/C
  • Man.
Ok Mobility
$90.24 per day
The above prices are only approximate and were last updated at 5:12 PM on 10/5/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00 - € 1400.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
Many highways in mainland Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.09 EUR per day up to a maximum of 20.91 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 26.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher. ID documents must be hard copies; documents held on mobile devices will not be accepted.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

It is only possible to pay and leave a deposit using the same card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).

American Express is/are not accepted.
Cross-border policy
It is forbidden to cross country borders.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Express Service.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Additional information
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge of 50 EUR.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

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