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Reliant Car Rental at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: nothing
Cons: Was charged an additional $400 for the car rental claiming it was due to Discover Cars not charging tax as well as claiming they did not take our insurance and charged an additional $30/day. Then they placed a live tracker in the vehicle without letting us know they were tracking us. Two women being tracked, without notification, until our phones picked up that someone was actively tracking us.
Pros: Nothing, it was a disaster as soon as I arrived at the counter. I got scammed and had to pay doubled because they would not accept my credit cars insurance. Something that I have neve had problems before in all of my years renting vehicles, and I travel a lot due to work.
Cons: It is a scam. They rip you of with "company policy". once you are there you are basically at their mercy. they drive you off the airport so if you don't like it you have tp catch a cab back. If you don have time to do that, they you will have to pay. they know what they are doing. Oh, and the manager is never accessible. Shady busines.. do not recommend by any means.
Pros: return to airport shuttle
Cons: time it takes to complete paperwork
Pros: They charged me additional fees, it was not the car that I reserved, and they attempted to say that the window was chipped to try to scam more money from me. I can't believe that they are still in business and I am reporting them to the Florida AG's office. I can't believe you are connected with them.
Cons: My entire ordeal was a bait and switch.
Pros: Good price and very easy picking up and dropping off
Cons: No dislikes
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
Prepaid tolls are available for 13.00 USD per day.
If the customer declines Toll pass / E-toll device, a penalty of 25 USD for each toll used in addition to the cost for each unpaid toll will apply.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 70 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): USA.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, MasterCard credit card, VISA credit card, American Express credit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card. Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
For vehicles not returned in an acceptable clean condition, an additional charge of 250 USD will apply.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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