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Seven Auto at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Shuttle service ! THAT’S IT !!!
Cons: Car was old (over 140K miles). Automatic window buttons for driver and passenger didn’t work on the driver’s side. Car remote control to lock or unlock doors took more than 5 pushes to work. The indoor light didn’t work. The car smelled bad. I had to buy a smelly.
Pros: Nothing! Car was trash, hidden fees, my insurance wasn’t the five you accept.
Cons: Nothing!! Took over an hour for someone to come get us from the airport. Not very friendly.
Pros: Discover cancelled my booking
Pros: Never rent from discover and never take seven autos in future
Pros: The gave us a 4 year old car with 50 000 miles on it...it was filthy inside and the outside of the car had lots of dings and scratches. Mechanically there were dash lights that would go on and off intermitantly and the tires were at the end of their life.
Cons: When we arrived to pick up the car we were informed that we had to take the insurance at $30/day, even though I have rental car coverage on my own car insurance and on my credit card..when I stated that this should have been disclosed when I was given the quote he said that it was in the "fine print" in my booking voucher which I received after I paid for the rental....quite the scam!!!
Cons: I would love to get my money back. This is absurd. We get there and can no longer use our car insurance and had to pay an additional $600 for the week. The car was in terrible condition, the dashboard was broken, the trunk cut my finger and it wouldn’t stop bleeding. I will never use this again.
Pros: Never showed up.
Pros: THEY ARE A SCAM
Cons: I didn’t even get a car. They are a scam. They want to upcharge you for insurance. My $90 rental turned in to over $400 once I got there. I got there and showed proof of insurance. They said they needed to see my declarations page to see exactly what I’m covered for. So after getting that to them, They claimed my $500,000 of liability coverage didn’t show them exactly what I’m covered for and that I would need to have progressive send a new declarations page with a more in depth look
Pros: Worst experience. Longest wait time to get vehicle. Decided not to wait the two plus hours and did not get a refund. Worst customer service from discover cars.
Cons: Pictures of the line up below.
Pros: The person at the counter was pleasant
Cons: Way over priced. Location was far from airport.
Pros: Awful awful awful! I will fight for my deposit! It’s ridiculous that we waited 1.5 hours for the shuttle, then they wouldn’t let me up my car insurance to include $300,000 tpl, so we had to walk down the major highway with a 5 year old!!!!! To get to another car rental agency!
Cons: Awful awful awful! I will fight for my deposit! It’s ridiculous that we waited 1.5 hours for the shuttle, then they wouldn’t let me up my car insurance to include $300,000 tpl, so we had to walk down the major highway with a 5 year old!!!!! To get to another car rental agency!
Cons: Very Very disappointed I had to purchase the insurance from the rental company costing extra unbudget money. I wasn’t the only one caught off guard there were other customers complaining about the insurance.Also I couldn’t use my sun pass for the tolls.I will never rent from this company anymore and I will make it known to other people who will be travelling. Bruce
Pros: Incompetent and simply tried to get me to pay 3x the quoted amount due to already included “Full Coverage” insurance.
Cons: Not helpful in any way. Simply repeated off of the same script blaming DiscoverCars for everything. No car was provided. I was left with no transportation and no choice but to call for a Lyft in order to leave the Seven Auto offices.
Pros: Easy dropoff
Cons: I feel like i got overcharged for insurance
Pros: The car was clean.
Cons: The price did not match the reservation. The place is far from the airport
Pros: I didn't like the service. Would not ever go through them again. To give some positive comment the car was usable and clean on the inside.
Cons: Biggest thing I didn't like is that I dropped off my car without an employee looking over it. I had to take pictures and put a key in a drop box. I had to pay more than expected because discovercars did not clarify what expenses and fees I would need to pay. The shuttle driver on my way to and from the airport drove like a maniac. Awful response time and I'm worried they're gonna pull everything they can to get the deposit I put down, even if I returned it same as I received it.
Pros: Nothing, i hated it
Cons: I didn't like everything. The agents are literally selling you all kinds of scams. Specially the mandatory insurance which cost me 5x the car cost. Lack of transparency in everything and the shrugging of the agent when asked about everything. As per the agent i got their latest car and it was a 120k mile car with a weird smell and brken car antenna. A malfunctioning yellow light that is not safe.
Cons: It was a scam. Imposed to pay an exorbitant insurance.
Pros: The agent was good.
Cons: VERY Disappointed I had to purchase there insurance.And my sun pass for tolls.They would not accept my coverage which put extra cost on my vacation.would appreciate a refund.can you guys help me with the cost or check with the car company .I will not rent off this company anymore. Or recommend this company to my friends and family
Pros: Nothing, nothing at all
Cons: Everything. Worst car rental experience I have ever had.
Pros: We had to cancel the rental because the car insurance was too expensive. They didn’t take our personal insurance either.
Cons: We had to cancel the rental because the car insurance was too expensive. We never received the required email from the 3rd party insurance company and they won’t refund our money! They didn’t take our personal insurance either.
Pros: Staff was very nice
Cons: Staff were polite and friendly
Cons: Worst company ever. Zero organization
Cons: They were difficult when it came to the car insurance.
Pros: Terrible service, rude, arrogant and condescendant
Cons: Terrible service, rude, arrogant and condescendant
Cons: We ended up not renting in this location. They wanted us to charge another $150 more por insurance and we had not problem renting a car with another company with our insurance. Their fees when you got there were ridiculously crazy. I will not never use this company again.
Pros: me cobraron demas
Cons: me cobraron demas
Pros: Fast and nice clean and new car
Cons: That I had to get their insurance because my full coverage insurance didn’t meet their coverage stipulations. Annoying. Paid triple what the car should have cost me.
Cons: returned car early due to hurricane and still paid for the scam insurance
Pros: Car was descent but the unexpected insurance charges and deposit fees were horrible. I am still trying to get the credit for the deposit ($1000) 6 days after returning the car. Horrible experience.
Cons: See my comments in the above box.
Cons: Me dejaron esperando en el aeropuerto más de 2 horas después de mi llegada a Orlando
Pros: Nothing. They were very difficult to contact
Pros: The workers are kind and nice. The car agency itself is not. The car had minor issues that we weren't informed about.
Pros: por su buen servico y atención, solo pague el precio que dice mi comprobante y aceptaron mi seguro de carro personal
Pros: Nothing! They lied to get you in the door (which was a 45 minute wait for a shuttle and then a 20 minute ride with no air in the summer heat of Orlando) and then told you you have to pay $384 in addition to the price of the rental ($135 for 5 days) because the insurance isn't enough... To which I researched and the insurance they require does NOT exist in the United States. I also think their 'ins' they say covers isn't real either, I think it's just to get more money from people.
Cons: They lied about the price, the wait for the shuttle, the 20 minute shuttle ride with no air, the fact they acted like it was all going through and then the very last minute before handing over the keys they say that will be $384 extra for the property insurance. The $300k property insurance for auto doesn't exist.
Pros: Not much to like. Car was terrible in terms of quality. Horrible noise everytime we hit the acceleration. Hub caps were held on by zip ties. Insurance proof was a scam and a half. We had proof of insurance and still had to pay a ridiculous amount.
Cons: Everything. Never going back. The next car rental will be through a big named corporation.
Pros: I surfed I scam at Seven Auto Rent & Sale, I rented a car for a price and arriving there he charged more than $300 for a insurance plus some tax( recovery fee Orlando, vehicle license fee and solid waste). When I returned the car the guy said that I’ve done some scratch on the car and changed me plus $250 without showing me the quote for that, and the insurance that I’ve paid($323) didn’t cover that because was for damages above $5000. Basically you pay for an insurance that you can’t use!!
Cons: This company it’s scam, it’s located far way from the airport and this way if you don’t accept the terms you are lost there and have to spent a lot of money to come back to the airport. Don’t book with this company!! Everything it’s a scam to stolen your money, from $200 I spent on total $1000 with them, worst experience ever!!
Pros: I would recommend seven auto to my family and friends for great attention and service
Pros: Récord my family the service the seven car
Cons: Rental facility was not at the airport. You had to call for the shuttle to come pick you up when you landed. After returning the car, it took over 20 minutes for the shuttle to show up to take us back to the airport.
Pros: Nothing. The entire thing felt like a scam. You have to pay for insurance because they only take a select few they don’t tell you that when you rent. Also they make you sign up for the tolls 15 dollars a day even if you have a pass of your own
Cons: I didn’t like anything at all
Pros: We had to wait for shuttle pick up for 55 minutes. Once we arrived the representative was arguing with us.
Cons: We were also charged for insurance. when we provided on own. We will never use this place again.
Pros: When returning the car, the agent was friendly and efficient to get the car checked up for us to be on our way home.
Cons: The insurance fee charge was not clear and seemed to be over charged.
Pros: Agents were wonderful. Price is good
Cons: The office is behind another rental company called NEXT. I had to enter the NEXT shuttles at the airport so it seemed to make sense I had to go into the NEXT building. I waited 1.3 hours in line (NEXT only has one person working and every customer had some sort of major conlmplaint or issue). When it was finally my turn..I was told I'm in the wrong building. Discover Cars should have a sign and also make it more clear you have to go in the back. I wasn't the only customer that had this issue
Pros: Car wasn't what I asked for
Cons: Car was dirty.
Pros: Was good
Cons: I need to buy insurance because they did not accepted the one I have and the car should be better, Too many dents and brakes not working properly
Pros: I hired a car and I got a car. That's about it
Cons: Booked online and was told that it would be the final cost with no hidden fees. On picking up the car we were told that we had to pay for insurance which was twice the amount of the rental. Even though our insurance covers rentals we still had to pay for insurance. We had no other option at the time but to pay an extra $700 for insurance
Cons: Biggest scam in the world
Pros: Our shuttle driver and front desk employees were very friendly and helpful. They gave us discounts on toll fee charges.
Cons: We waited 40 mins for the shuttle back to the airport. We couldn't wait any longer, considered taking an Uber. The shuttle driver for the adjacent car rental was kind to take us to the airport! They accept limited personal car insurances. Unexpectedly, we had to purchase their insurance.
Cons: The airport pick up was over 45 min. Upon arrival the clerk was pleasant but the lady who gave us the car was horrible. She was rude! She didnt like questions regarding the conditions of the car and what had been documented. I wouldnt deal with her again even if it were free. When I asked why the car AC wasnt cooling I was told it was normal, if I want they could put me in a smaller car which was NOT what I paid for. I guess, You get what you pay for!
Pros: They bring you so far from the airport then hit you with higher undisclosed fees, and you have no option but to use them because they take you away from any rental car competitors.
Cons: Their business practices are deceptive. They were unpleasant to deal with. If I was able to, I would’ve left and gone to a better company
Pros: I liked the customer service
Cons: They don’t have their own shuttle to/from airport so they make you sneak on another companies shuttle, called about their insurance rates and they somehow doubled a week later when I arrived. Totally unprofessional and sketchy.
Pros: For great service, new cars, staff was very nice. I would go back with them
Pros: The worst experience of our life. Never will rent from them again
Pros: they cheat by asking a small price upfront but at the counter asked for FIVE times of the reservation price! Bad bad people.
Pros: No real service provided as I declined rental due to insurance scam
Cons: The car is so old, about 100,000 km already. Car key battery is not working, we need use key to lock/unlock doors in 2023 :) We had to pay extra insurance for this car according to their policy. So I rather spending same money with a big name rental company to get a better car.
Cons: they asked me to purchase property damage insurance for additional 230 dollars total where i needed to paymonly remain 25 usd
Pros: Nothing - waste if our time. Hopefully we will get a refund
Cons: Seven Auto is a very poor rental company.
Pros: Nothing. They were unhelpful and unreasonable.
Cons: I didn't like anything. They didn't answer their phone and they wouldn't give us a car They didn't call back after leaving a message.
Cons: The rental company Seven Auto was rude, texting me constantly and calling to see if I was coming back early and also charged me additional 152.00 they said my auto ins. was to be 300K policy- who has that, no car i have ever rented is worth 300K. Also when calling they said I only rented for 3 days and my docs from reserving say 4 days to return on 4-14 bt 12:30 and I had to return Thursday evening by 7 or be charged the additional day.
Pros: its service is a scam the charge $600 FOR INSURANCE REFUSE TO AXCEPT MINE
Pros: Absolutely nothing.
Cons: Online they show unbelievable cheap rental rate. You book it. Show up and then the scam happens. They don’t accept your insurance. I have Allstate full coverage. They offer you their insurance. Cost goes up 5X. DO NOT FALL INTO THIS TRAP.
Pros: Did not rent...they are thieves.
Cons: It is a scam... run! Do not rent from discovercars.com!!!!
Pros: The only positive thing was that the gentleman who helped me was friendly
Cons: Car was old with 133,000 miles on it and had lots of dents , scratches inside and outside. Also when picking up the car, I was told that I had to pay $ 600.00 for insurance for 9 days
Cons: they played the classic bate and switch. i initially paid $43 up front on web site, and was informed that i owed $42 at pickup. when i arrived at seven auto, they said the $42 didn't include extra taxes and fees, making total due at pick up of $135. suddenly my great deal became garbage!!!!!!!!!!!! don't ever use them. don't trust them. i just checked my credit card statement, and they still have not released the $1000 hold they put on it for "damage". sounds like i'll be making phone calls!!!!
Cons: sucks. They charged extra fee for car insurance even though our credit card company provide the rental insurance. They said it was not enough and said only US Citizen don't have to buy car insurance mandatory. We pay almost 300 and get the car without navigation and usb charger. The stuff was not friendly and keep wasting our time.
Pros: Nothing, they charged me an additional $300 American for they’re vehicle insurance. It’s not right.
Cons: The charge for they’re insurance of $300 American
Cons: Didn't read the small print carefully enough, and so I had to buy their insurance
Pros: The clerk tried to be helpful but I did not want to pay the price quote.
Cons: Totally unacceptable that Seven Auto would NOT allow us to use our personal auto insurance cover this rental. We were charged $150 more than originally indicated on the website.
Pros: I was initially excited to rent from Discover cars /Seven Auto. The posted price was very reasonable and pickup at the airport was prompt.
Cons: I was initially excited to rent from Discover cars /Seven Auto. The posted price was very reasonable and pickup at the airport was prompt. It wasn't until I got to the rental desk that I was left feeling cheated. The agents kept interacting with eachother in Spanish regarding my inquiries. It isn't expectation that any correspondence to and about me is transparent.
Cons: They didn't provide me my car because they wanted to add an extra $250 for insurance - above what I was quoted.
Cons: Nothing a rip off
Pros: Friendly service
Cons: Have name of company more prominently shown on shuttle
Cons: where it was and the shuttle it was not mark
Pros: The service was terrible. I was asked to pay $400 more than quoted on my voucher. Seven Autos still owe me part of my payment.
Pros: Did not rent car. When we arrived there were too many hidden fees. Definitely seems like a "bait and switch"
Pros: In one word, terrible and a waste of money and time.
Cons: I stated my reasons earlier
Pros: provided a car
Cons: DO not try to tell you about the insurance requirements before you make the rental. DO not allow alternatives for the toll pass as other rental agency's do. Car had 90000 miles on it.
Pros: Overall very good
Cons: I waited along with the entire group in the adjacent building not realizing the group 7 was next door picking up - wasted about 20 minutes - they should make it more clear there is 2 business's operating out of that location.
Cons: wouldn't accept my insurance, shuttle was not marked for Seven Auto
Pros: Worst experience ever ,with all the uo charged insurance forced to buy and forced to use their toll transponder was most expensive than the name brand rental cars
Cons: worst service ever. They confirmed three days before my arrival that everything was ok, then when I arrived and texted them for the shuttle they inform me that they don’t have my reservation, to go get another one from another company. Still waiting for my refund
Pros: People very profesional
Pros: Nothing. Once you get there, they refuse your insurance to sell you one. And then, you get a chip in the windshield cause of a flying rock and they charge you 300$ to replace it when it can be fixed for 65$. Worst crooks ever. Plus you pay for an intermediate car and they give a sucky compact car saying it’s an intermediate. So ridiculous
Cons: They are crooks, thieves and this is the worst company I’ve ever dealt with in my life. By any means, NO ONE SHOULD DEAL WITH THOSE CROOKS. You ask to see the repair bill and they ignore you. This is FRAUD plain and simple.
Cons: The shop open very late and they dont want to take my own insurance… their insurance was 300$us for 5 days…very not a good service.. i rent my car at the next door rental car. I would like to be refound on me depost.
Pros: I want to give overall review “0” but there is no option 1 given is way too much Horrible company
Pros: They charge you more money they you were quoted online
Cons: Nothing, there scammers
Pros: This is Scam Company.
Cons: This is Scam Company.
Pros: The shuttle took you there and the car was ready.,.
Cons: Hardly anyone could speak English, they didn't except my insurance carrier, and I had to purchase care insurance from them which raised the rate up, so it wasn't as cheap as it showed when I rented it online.
Pros: Not one person was able to complete a rental while I was waiting in line, including myself.
Cons: Their liability requirements of 300/300/300 are ridiculous, 100/300/100 is the norm. The policy must be in place 15 days before the rental so I couldn’t call and increase my limit. Most companies don’t offer those limits. Next available is 250/500/250, which still wouldn’t be acceptable.
Cons: Seven Auto canceled our reservation and would not provide a vehicle when we arrived.
Pros: You should close business, so it does not waste time of people
Cons: Very bad service
Pros: Nothing they cancelled my vehicle
Cons: communication is through a text and email using third parties. I verified exact time six and three hours before pick up due to delays in airport travel and they cancelled via text
Pros: Scam don’t book here
Cons: Scam don’t book here
Pros: Pick up and drop off
Cons: Nothing at this time
Pros: I did not end up getting a car from 7 auto. They did not give me the price I was promised. One a price is agreed on booking it must stay that way.
Cons: They had so many thing to prove to them that should not happen. It is virtually impossible to rent a car with them.
Cons: Believed representative tried to get as much money out of us in regards to extra insurance, road tolls, etc.
Cons: Was charged $550 more than originally thought I would have to pay when picking up. Then dropping off they found a tiny chip, about an 1/8 of an inch, in the windshield and charged me another $550, which could have been fixed and filled for free. It was so small it could have been there before but wouldn't have noticed. When they gave me the car, they didn't go over anything. Just handed me the key to a running car. The desk attendant barely spoke English and needed to translate using his phone.
Pros: Nice people
Cons: I shouldn't have to take 78 photos and a video of the car before I leave the parking lot as part of my experience for a rental
Pros: I want my refund as I never took car as seven auto asked me to pay $165 over I already paid for insurance that I already had
Pros: Very Polite
Cons: All the service provided was done very professionally
Cons: RIP OFFS.... BEWARE!!!
Cons: The agent forced us to purchase the insurance even through we have and can proof we have our own auto insurance. It was the worst car rental experience we’ve ever had. I will NEVER rent from you again.
Pros: No hay opciones. Como uno está desesperado creen que vamos a alquilar como quiera.
Cons: Solo quiero que me devuelvan mi dinero.
Pros: We were left abandoned at Airport with no car. Dealing with Grace and Amybin customer service to get my deposit returned and was told I would not be getting my money back. In the process of legal action. All now I am blowing up the internet eith Aweful reviews of Duscoved Cars snd Seven Auto in Orlando !!!
Cons: I requested a refund. Did not give me
Pros: Not Applicable as car was cancelled due to my weather delay.
Cons: See previous answer.
Cons: Mannerisms, everything
Pros: Quick and efficient pickup and drop off. Upgrade from Corolla to Camry.
Cons: Paying extra for CDW
Pros: small office meant there was not a long line either at pickup nor dropoff
Cons: E-Pass system rental and collision/liability insurances add-ons were way too expensive.
Pros: Fast service
Cons: I didn’t like a lot of things. The lady that gave me service was acting like she wanted to get rid of me because of the lot of questions that i had. She charged me a looot of more money without explaining me of the details of the charges and left me with the bad taste of feeling like getting ripped off of my money.
Pros: Be prepared to pay exorbitant insurance
Cons: Customer service not encouraging. They were not willing to change or accommodate Customer requests for a change to the car they provide which was a bit-up car. Car was in a terrible condition. Instead they upted to refund and cancel the service and refund my funds. Thank God for Uber service we would have been stranded.
Cons: everything: the insurance they force you to buy that costs 3 times the actual rental of the car, the shuttle you have to wait from and to the airport to get to their office and back, they have no booster seats although I requested it when booking, the condition of the car was awful
Pros: The friendliness of the dealer.
Cons: Nothing we really didn't like. Couple of kinda hidden costs (insurance and toll service).
Pros: It was quick
Cons: I didn’t know to increase my insurance before going and had to purchase theirs
Pros: Relatively quick pick up and drop off. Employees were nice
Cons: Place was hard to find (could use better signage), not very transparent with regards to car insurance, and a bit pushy on the SunPass purchase.
Cons: Sneaking in liability insurance because your insurance doesn’t go up to their ridiculous amount, not telling you the car rental office is not attached to airport as with the rest of the companies, and so much more.
Pros: The poor guy at the location he try to help
Pros: The employees were very nice and attentive
Cons: The price
Cons: No where in your site did it say only 5 insurance companies will they use. Also, they never said what shuttle service would be picking us up. We were at the airport for over an hour waiting. Only after an hour did they say the shuttle says NEXT Car or something like that. What a JOKE of a business
Cons: The extra fees were ridiculous. On top of that we were sold a toll daily charge even though tolls were suspended. I ended up paying 3 times as much as the original cost.
Pros: Nothing. It was terrible
Pros: We had rented 3 vehicles. Funny that I am getting an email as I was told they didn’t have a request for one in my name! Then we were told that it was mandatory to buy your insurance at $50. a day an extra $550. To rent your car! We have insurance through our insurance company that covers us fo car rentals in the USA. What you are trying to do is highly illegal and we will be getting our lawyer involved!!
Cons: False representation. Wanted more than three times the price I was quoted.
Pros: Excelente servicio! Desde el momento de la contratación hasta la llegada al aeropuerto, que ya nos estaban esperando! El coche en perfectas condiciones. Altamente recomendable! Gracias Seven auto
Pros: Excelente servicio, lo contraté y fue una experiencia muy buena. súper amables y profesionales. Es una empresa familiar que cumple con todas las expectativas para quienes necesitamos este servicio. Carro nuevo y muy confortable. Lo recomiendo 100%.
Pros: El precio es barato en comparación con otras rentadoras, Todo el personal muy atento y bien predispuesto, el carro un lujo, casi nuevo!! Super recomendable!!
Pros: Muy recomendable. En SEVEN AUTO muy amables, cumplieron con los horarios y lugares de entrega y devolución acordados. Muy respetuosos y con respuesta inmediata vía WhatsApp. El auto impecable, limpio, con todos los elementos de seguridad... como nuevo. Los volveríamos a contratar y recomendar a nuestros conocidos!
Pros: Excelente atención y servicio. Súper puntuales en el arribo y partida desde el aeropuerto. Alquilamos un Toyota corolla muy confortable y con pocos kilómetros en perfecto estado. Muy práctico y sencillo todo lo referido a papelería y pago. Los recomiendo y no dudaría en volver a elegirlos en mi próximo viaje a Orlando.
Pros: Contrate por primera vez un alquiler de autos, tengo que decir que con miedo del que servicio me iba a tocar. Una maravilla Seven Auto, me recibieron con un Nissan impecable, un excelente andar. Gente transparente, les recomiendo que lo contraten.
Pros: Muy buena experiencia. Gente muy amable y empatica. Una empresa q marca la diferencia. Gracias seven auto por la amabilidad!
Pros: La verdad todo excelente. La facilidad para alquilar, la logística de entrega y devolución y la atención personaliza. Todo perfecto. Muy recomendable.
Pros: Excelente experiencia, muy buen trato, asesoramiento y servicio por parte de seven auto, puntuales en el horario de entrega y devolución del automóvil. Alquilamos un nissan versa en perfectas condiciones, muy confortable, muchas gracias por todo! :)
Cons: They tried to rip me off and I didn't accept it. I had car insurance and they wanted $300,000 property damage instead of $100,000 I have with State Farm. They never sent me any notice that I needed $300,000 property damage. Also I tried to research the requirements needed from this rental company ahead of time and there was no mention of $300,000 property damage car insurance needed for renting a car. I couldn't be more dissatisfied with Seven Auto and recommend Discover.com remove them.
Pros: I did not rent the car because they wanted to charge me double the original quoted price because my insurance was not State Farm or a few others on their list total totally unacceptable
Pros: Arnaque a l assurance alors que j ai.une carte Mastercard world elite qui M assure
Cons: poor service, expensive and inconvenient
Cons: Office closed when arrived , even though they said they were open, guy said too bad ! Left me and my kids on the side of the road 😖
Cons: Did not rent car. Getting picked up from airport was delayed. Ended up doing a lot of texting. When driver arrived, demanded to see a copy of my ID and rental agreement. Van was dirty. Allstate ins. not accepted. Asked me to sign for insurance $15/day on his personal phone with no explanation. Toll charge $10/day (responsible for tolls) or $15/day. On a 10 day rental the access charges are $300. Waiting for refund of deposit that was stated to be 100% refundable.
Pros: Awesome service from Kevin!
Cons: All good!
Pros: polite desk staff even with the bad company policies.
Cons: Nothing to dislike.
Pros: The gentleman that helped us pick up the car was very sweet! Our flight got delayed due to a thunderstorm in Orlando and he was very kind enough to wait for us to pick up the car. Definitely will be renting from them again when we return next year!
Cons: We loved everything!
Pros: There was nothing to like, they did not provide any service and just jerked me around all day, if you like getting screwed rent from here
Cons: Everything, this is unacceptable to be a functioning commercial enterprise, DO NOT rent from these scamers
Pros: Fast and friendly and got us on our way.
Cons: This is a scam company. Drew us in with low rates. Forced us to add on insanely high insurance even though we have insurance that is accepted by EVERY rental company we've ever used.
Cons: They didn’t provide a service.
Pros: The rep was personable, very efficient, clearly explained everything.
Cons: It was a little confusing on where the place was and how to contact someone once I arrived at the airport
Pros: My car was canceled due to late arrival no notice!!!! The employee I spoke to was rude and unpredictable. Terrible customer service!!!!
Pros: Car was in good condition and met my rental needs
Cons: Customer service was terrible. I paid extra for a car seat, and it was not ready upon pick up. Once the car seat was brought out, it was not the proper size or the one I ordered. A second car seat was brought out, but it did not have all of the pieces and could not be installed. Finally, the third car seat that was brought out was sufficient. Additionally, the representatives gave me the car seats and walked away, leaving me to install them without ensuring that I had everything I needed.
Pros: I admit I was skeptical at being able to rent a TOYOTA COROLLA for such a low rate. I reviewed the company and customer comments and took a chance. It was a seemless process and great car! The Mercedes I drove had less than 6,000 miles on it. It was a base model, but TOYOTA COROLLA has a lot of great features on their base models so I'm not complaining. The staff was extremely professional and polite. I would use them again.
Pros: El alquiler de coches de SEVEN AUTO fue genial. Conseguí el coche exacto que reservé y el viaje fue absolutamente perfecto. El servicio al cliente en la ubicación de ORLANDO fue excelente. Nunca me sentí apresurado. Gracias KEVIN por el gran servicio y por explicarme todo.
Pros: This place is wonderful great staff and the Managers Lauren and Marisol are wonderful.!! went above and beyond to help me with my nice very nice selection of beautiful vehicles
Pros: KEVIN AND CAROLINA possesses phenomenal customer service skills. Personally, it was a great rental experience from start to finish: rental rate, vehicle selections, and locations. I will recommend SEVEN AUTO RENT to colleagues, friends, and family members as the top choice when looking to rent a car!
Pros: My wife and I visited Florida Orlando I Drive/ Sonesta Hotel ES Suits for a two week holiday during our visit we decided to rent a car, we meet a lovely young man called Mr kevin, What a lovely gentleman, very professional courteous, friendly, kind hearted and thoughtful, he listened to are needs as we had two teenagers and made our holiday one to remember kevin is an asset to your company he has the right attitude and enthusiasm for the business and if he ever comes to the UK.
Pros: We didn’t rent the car because when we arrive to pay, the overcharge us for 657$ over the rent price.
Pros: nothing this place is a scam
Cons: renter beware!!!!
Cons: Horrible service. the amount quoted on discover cars is not the amount they give you at the front desk the price is quoted more than double. After a long flight a shuttle bus dropped us off and we were stuck outside late at night in a bad area . Seven autos doors were locked because the only person that was working went to go get a snack. Car smelt odd. they forced us to get the insurance when they don’t accept any except for the 5 insurances they have posted with a $300,000 policy.
Pros: Good, and polite.
Cons: Started waiting in next door office, only to be told that Seven Auto was around the building at the back. There should be a sign sayign Seven Auto is in the office at the back.
Pros: Nothing - we wound up not even getting a car from them.
Cons: Deceptive policies, hidden costs.
Cons: They FORCE customers to use their insurance even if you have your own coverage. The personal body injury HAS to be at least $300,000.00!!!! Who Carrie’s this much body damage!!! They always figure out a way to MAKE you pay!!! NEVER AGAIN!!!
Pros: Professionalism and speak your language.
Cons: In occasion,the waiting.
Cons: First of all. Finding the right shuttle to take you to the rental car office (miles away from the airport) was confusing. They don’t have a shuttle with their name on it. And when you dial their phone number, it goes to a voice mail that hasn’t been set up yet. Somehow I managed to find their WhatsApp contact information and had to chat with someone to get directions. Their response was not immediate (5-10 minutes before getting a reply) so that was frustrating!
Pros: Nothing, they seemed to think there was nothing wrong with the playing tricks. Especially when there is was no available rental thru anyone else.
Cons: Again playing tricks to get us to pay more. Complete bs
Pros: The people at the front desk were hospitable
Cons: Car was 4 years old. Was told I would not have to purchase additional insurance at first, but was not so. Had I known I would have gone with a more known car rental company.
Pros: The sales person was kind despite our frustrations.
Cons: The online booking option did not ask us to purchase insurance at the time of booking that was mandatory. It was misleading. They were also closed on Sunday the day we dropped off the car so we were 40 minutes trying to find someone to confirm we could leave the car there.
Cons: company canceled my reservation. They knew when our plane was arriving and that we still wanted the car and they canceled based on it arriving an hour or more later than requested. Horrible place!!!!
Cons: the deception. the force u to take their insurance...it seems innocent enough but they are looking for $300,000 coverage...I highly doubt that's the normal amount that auto insurance does for collision. My insurance didn't have that much coverage. Also, they had a policy over not going over 50 miles a day. Also, if you didn't take their $10 a day fee to be able to use their EZpass, then if you went thru a toll by accident, they would charge you a penalty of $25 plus the toll! It's a crime!!!
Pros: I arrived they say they don’t take my insurance (travelers) they only take 4 specific insurance which was never listed upon my booking. It took nearly an hour to shuttle from the airport to them, and with all the hidden fees I still received a Fisher Price car at the cost of a Cadillac.
Cons: Agents were fairly nice. Their hands were tied through this booking company.
Pros: Car was damage at pick up
Pros: The insurance policy is RIDICULOUS
Cons: It cost way to much,it’s the same price as renting from the airport,without the shuttle hassle
Pros: The overall service that they provided was great! They were friendly and helpful!
Cons: I was taken back by the insurance! I agreed and paid on an 8 day rental of $245.78USD and when I got there and found out about the insurance which was printed and framed and their desk! The price ended up being $742.65 USD for that price and for when I booked it, I could have gotten a bigger vehicle, with unlimited mileage!
Pros: Helpful agent!
Cons: Price. Reserved for $170 - with tolls, insurance, taxes, etc., it was over $400
Pros: The cost of the car online and once booked was considerably different at the checkout counter when picking up the vehicle. We declined the toll pass and stated we would pay out of pocket. We were told by the car rep that was okay. When we returned the vehicle, with our toll receipts in hand we were met with confrontation and was going to be charged the toll fee plus a surcharge ($25 each) because we used the tolls. We did agree to pay only one.
Cons: We provided insurance documents when picking up the vehicle but because it wasn’t “one of their four recognized companies” we had no choice but to pay for the added insurance. We have never had an issue with any other car rental prior.
Pros: Poor customer service
Pros: The shuttle driver was nice.
Cons: Extra fees. Run around. And dishonest practices around the Sun pass.
Cons: No advanced notification of the insurance limitations of existing owners policy companies and therefore forced to pay $59 a day your insurance
Pros: Total scam. Worst experience. Never use them.
Cons: Our insurance company was not approved with that company and we canceled it was going to cost us over $500 to rent the car we booked for $162
Pros: They were very responsive with text messages.
Cons: I had State Farm insurance, but did not have $300k in property damage, so I had to purchase insurance at the desk. They also say you can’t change insurance to fit their policy unless it is 14 days in advance.
Pros: Company was a scam Old car with 70000 miles on it and damaged . Scam company would not accept my insurance . Had to purchase theirs . Upswell on everything and very deceptive
Pros: I definitely don’t
Cons: You need to put real final prices of the car rental, that's like a scam
Pros: We thought it was going to be the best price but in the end there were lots of hidden charges and upselling.
Cons: The bill is not the same as what I was quoted. The car was damaged. There were lots of hidden fees.
Pros: The email with 360 pictures was good and we didn’t have to wait too long for the shuttle
Cons: Total scam on insurance ($42/day), which doubled the week rental from $400 to $900. They wouldn’t let me waive it because my primary insurer, USAA, wasn’t one of the 4 they accept. I also have Progressive for my RV, but they wouldn’t take that either because I didn’t have $300,000 property coverage. Also watch out for the toll transponder scam. They wanted $10/day just to use the transponder plus the cost of tolls or $15/day to cover tolls. Without paying the transponder fee, there’s a $25 fine.
Pros: Seven Auto never provided a car to us. We landed within business hours and the phone number said the voicemail box was full. We tried calling numerous times, leaving us searching for another call while stranded at the airport.
Cons: No service provided by Seven Auto. We booked a car for 9:00pm, landed at 8:30pm, called the company, and received a voicemail box is full message around ten times. I told Discover Cars about my experience to which they said the company said “we were late for our car, so the company gave it away,” even though we landed early and were within business hours. I sent screenshots of everything to receive a refund and have been ghosted by Discover Cars. I would never use Seven Auto or Discover cars.
Pros: Absolutely nothing
Cons: False advertising on rate. Force you to pay hundreds of dollars for insurance even if you provide proof of adequate insurance including a copy of the policy. Airport pickup bus has the name of other companies on it, but not theirs (and they don't tell you). Make you pay additional $100+ for toll pass and charge you for tolls on top of that. Rented 2 cars advertised at $133/week--cost well over a thousand after their add-ons.
Pros: AWFUL EXPERIENCE, NO NOT USE EVEN CAR RENTAL
Pros: I did not rent a car from you due to fraudulent practices by your business. No charges should be on my account. Or I’ll file legal.
Pros: They were very friendly and helpful with all our questions and concerns
Pros: The car was clean and in good condition
Cons: The agents didn’t speaks in English No signage’s to identify the location
Pros: Good service,great price
Cons: Nothing all good
Pros: The receptionist very beautiful.
Cons: One of the cars was not working right but they exchanged it quickly and no hassle.
Cons: I've specifically requested to drop off the rental car at 5:am Sunday 3/27, And it is indicated that the office hour is 05:00 -21:00 7 days week. However ,No one showed up to open up the place till 6:00 am!.And was very defensive by saying 'The office open at 6am!'. And was not helpful to get my daughter and I to the departure terminal ( my flight was at 6:51 am). All resulted in we missing our flight!. They just lied straight to your face! Don't take the risk of renting from this company!
Cons: They charged me extra. Also, we waited in the airport for their shuttle for about 50 minutes.
Cons: Everything, worst experience ever. Everything was a lie. The amount, the car, the insurance I paid for was a scam and I had to buy additional insurance which was $500+ more.
Pros: Courteous and professional.
Pros: They cancelled us and left us stranded at the Orlando Airport after flying in from Canada and haven’t returned our deposit. We had to pay over six hundred dollars for a short notice rental car. Scary, nerve wracking, disappointing and horrible experience.
Cons: They cancelled us and left us stranded at the Orlando Airport after flying in from Canada and haven’t returned our deposit. We had to pay over six hundred dollars for a short notice rental car. Scary, nerve wracking, disappointing and horrible experience.
Cons: Everything. My flight was delayed and my
Cons: Too expensive for what I received.
Pros: Return was easy.
Cons: Everything else. We felt as if we experienced bait and switch.
Cons: Charged you triple at the desk. Scammers. Don’t use this company
Pros: Shuttle driver was friendly
Cons: Service was slow Car was old and high mileage Car door wouldn’t close After giving us another car, it rattled and shook…not sure if we’d make it to our destination
Pros: Nothing, terrible, avoid at all costs
Cons: Terrible service, would not take my insurance even though I bought some type of insurance with the rental, clearly states on my insurance paper that I have rental insurance, avoid at all costs, wanted me to pay $300 more dollars for their insurance, so I declined the car and walked out
Cons: Nobody spoke good English and Nobody seemed to care .
Pros: Not great ... ripped my mate off on returning his car for "other" damage ...but the main damage was on it when he rented it
Cons: Nothing good
Pros: It was a car to get me round for my holiday
Cons: The service I got from the agents was horrible, make me have a panic attack, and very stressful
Pros: Absolutely nothing.
Cons: We waited 45 minutes at the airport for the shuttle service to arrive. The info said the rental office wS minutes off site - very close. We called the number provided several times & it seemed like the csr refused to pick up the phone. Shortly after the 1st call I received a text message they were on their way. 20 minutes later i called again. Text message reply again saying there was traffic - (not true) We waited 45 minutes for the shuttle. Once we arrived the price changed to an addition $350
Pros: Nothing. Worse experience I’ve ever had.
Cons: Went in expecting to pay $500 less than they charged me. They took over an hour to pick us up from the airport. Didn’t have room for all of us so one person had to go get the car. It was really hard to shake off the feeling of being completely bait and switched and that bled into the enjoyment of the trip. I wasn’t expecting to pay $500 so we didn’t have enough to do other things planned while there.
Pros: Staff accommodated unexpected minor changes with the rental without issue.
Pros: Nothing. Uh is was the worse experience I’ve ever had with a rental company or any company for that matter.
Cons: The number they provided to call if our flight was to be delayed was: 0013213501439. Not even they way a phone number in the US is written. When I called to let them know our flight had been cancelled and we were delayed by five hours I got “this number has a voicemail that hasn’t been set up yet”. When I finally got the shuttle with my three kids to “seven auto” I learned my reservation was cancelled. They still had a car but wanted to charge me over $500 more than whatI booked online
Cons: Just about everything
Pros: ABSOLUTELY NOTHING
Pros: Nothing. This is the worst car rental I’ve ever had. I have insurance, I bought the extra insurance on Kayak, & they STILL said I didn’t have enough insurance. I’ve never had this experience before.
Cons: They gave me false information, they lied to me, they did not communicate effectively or efficiently, the car was banged up & was not full with gas.
Pros: Nothing, poor communication, poor pick up services, poor location, poor hours, wrong phone number in the reservation.
Cons: Hiding fees and more hiding fees.
Pros: Seven auto?? I rented from cars 4less-which was horrible!
Cons: Seven auto/ I rented from cars 4 less-so BAD!!!
Cons: There were many hidden costs. They told me what my insurance said was wrong and charged me a huge amount for insurance coverage. Then you have to pay for a package of tolls which they don't tell you about online. The car also smelled like someone tried to cover up a smoking smell. The steering column and brakes both made bad noises.
Pros: Very efficient WhatsApp communication. I had to extend the rental and that was simplicity itself.
Cons: Long wait (~45 mins) at the airport for bus to the rental facility. Car was in very good condition except a constant whine (from the transmission?)
Cons: They change the rules in regards to PDL coverage. They have a sing on their counter that this information is not in the voucher or rental agreement. It ended up costing me $120 more that my initial $19 at the couter.
Pros: Nothing! Worst company ever!
Cons: Everything! Never again will use either service!
Pros: Absolutely nothing
Cons: Just overall a horrible place to do business
Pros: Excellent service the search at the airport was less than 10 minutes a transport looked for us and did not get to where the car was and everything was very fast thanks for the attention of the staff that works at SEVEN AUTO
Pros: Price but I guess you get what you pay for, thought the car had 17k Miles on… was 178k when I looked Proper…. Good job it was a VM that could just about handle it
Cons: The extra charge I paid for tolls even thought I pre Paid my tolls
Pros: The agent when picking up the car was easy to talk to she was a pleasure dealing with.
Cons: The agent dropping off the vehicle was rude very court. No people skills. Made us late for our flight.
Pros: It was a great service, new cars Amazing attention the staff was super polite!!
Pros: This rental car company was a scam. This site needs to be removed from your website to ensure other customers are not affected by this company.
Cons: I was extremely frustrated and upset with this rental car company. My wife and I arrived to their "office", which was attached to another car company and found the doors locked at 9:30am when the website says it opens at 9am. We tried calling the business atleast a dozen times. We were unable to leave a voicemail because their voice-mail had not been set up. We received no return calls from the business. The money we put down for the deposit was taken and I was unable to get a refund.
Cons: Online 300$ at the end 765$ … not at the airport you at to take a shuttle 10 minutes
Pros: Nothing; they literally ripped me off and I was forced to return the rental early then rent another car.
Cons: They left me in a the parking lot with the wrong keys for the wrong car for an hour. (The agent left to go pick up her kid) They refused to put on a secondary driver. So I had to return the rental early coating me an extra 200$ then rent another car. They where rude and when I tried to find out why they could let add a secondary driver the manager hung up on me repeatedly. They literally ripped me off and I can not believe you send people to this place. It makes you look terrible.
Cons: Charged $350 insurance on a $100 rental because they didn't accept my USAA insurance coverage. Then they tried to give me a car with body damage. When we tried to return the car at 5:30am to catch our 7:30am flight, they were closed despite publishing their return hours starting at 5am. The rep finally arrived at 6:05am.
Cons: Seven Auto expect you to pay on arrival where they try and manipulate the price and add more charges and taxes. The staff are rude and do not speak English. The off site location is dark and dodgy. The first car was covered in dents and the tyre air pressure light was on. The agent said it was just a faulty light, but I insisted we change cars. The second car had fewer dents but in this one the air bag fault light stayed on. But after 40 minutes I took the car. They also took a £1000 deposit
Cons: Still waiting on my $1000 credit
Pros: I was able to text the representative when I was ready to drop the vehicle off so someone would be ready to check me out efficiently.
Cons: I didn’t know prior to booking online that my rate would be more than what as quoted online and also that my insurance would not have the coverage limit amount and additional insurance would be needed.
Pros: The employee that was there when we returned the car was friendly and seemed to have a positive attitude which I liked.
Cons: The shuttle from the airport wasn't marked for Seven and we waited over 45 minutes to get from the airport to the car and I'm pretty sure we got a lower category of car than I reserved. We had some questions on how the road tolls work and the associate was unable to explain in English, we ended up spending an extra $75 for a toll pass when we would have paid maybe $10 had we just paid the tolls as the came but we didn't know so we decided better to be safe than sorry.
Cons: a little bit of a language barrier.
Pros: Seven Auto is a scam compan Classic Bait and switch
Pros: Nothing. Horrible
Cons: Guy took pictures of the car pta n asked me to sign witout looking it over...in the dark. Car had been wrecked and had mismatched paint on it as well as headliner looked as if there was pop exploded on it. Other staff member barely understood English. Bad experience. Never again!
Pros: Associate seemed friendly but couldn’t understand me.
Cons: $80 in surprise Additional charges in fine print for not providing a paper copy of auto policy with excess of $300,000 in liability coverage, English speaking agents are not available at all times, car had many damage marks prior and an attempt was made to charge me for them (luckily I took a video from their lot on pickup).
Pros: SCAM don’t Ever Rent from Seven Auto/TU Auto-they Refuse All Insurance($50a day:(especially Canadian & Demand you purchase Toll Pass($15 day:( Refuse to Sign confirmation of Car Return and no paperwork given@drop off(and still have me MasterCard deposit&info:( I Don’t Trust Any Car Rental unless there Big Brand as these sm ones Scam You in Anyway they can🤬
Cons: Read above
Pros: Good customer service
Cons: It's a long list of things, but the main one is the added insurance scam that boosted the price 4X. Also not open early enough to make early morning flights. Also not at or close to airport. Sketchy ran business. SCAM
Cons: They did not honor the contracted price They did not supply the agreed car They do not accept Amex despite agreement saying they do They have MANDITORY $20+ DAY fee for toll EZ pass
Pros: Watch out for this company. They build in ridiculous insurance terms and conditions that force you to buy insurance through them at double the rate of the rental itself.
Cons: Note that the ratings for Seven Auto are not accurate as there is no N/A option for the above questions. We cancelled and didn’t rent from them and went with another provider.
Pros: The car was clean & very nice . Drove well great on gas mileage
Cons: They charge you for tolls at the very beginning not telling you that and you don’t go thru tolls to Orlando or Tampa only once coming back thru 69 dollars for the week and then on top of that they charged me the one time fee of 12$ For going thru the toll , not happy won’t use again also make sure u have 300,000 dollar policy on your own insurance for full coverage which you don’t need or they will charge on that too!
Cons: When I arrived there they ask for my insurance (which had to be one of the only 5 “approved” by them) mine was, I sent them the insurance cards and the asked for my declaration page, ok I sent them the declaration page, they said your liability should be $300k and not the $100k you have, OK I will call my insurance and increase my liability to $300k to which they said, you can’t change it now it’s too late. They offered me their insurance which increased my rental rate from $150 to $560!
Cons: The car was old and the engine rattled and the cabin had clearly been smoked in. The website let me reserve with AMEX but then the agent did t accept AMEX at check-in. A massive deposit was required.
Pros: Nothing to like about this company. They charge for fees for everything.
Cons: Horrible customer service. Called me an imbecile and idiot multiple times on the Facebook messenger for not reading the fine print thoroughly.
Pros: Your attention, the quality of the cars all 2021 2022
Pros: Never got a rental car they said my reservation was expired
Cons: Didn’t get a car. Scam
Pros: Nothing at all. I didn't have a pick up service to pick me up at the airport. When I called them, to get pick up at the airport.nobody speaking English. When I returned the car at 9:00 AM office was closed. Gentleman I'll sitting outside with the not speak English. I got a ride with the car service next door to the airport. Price you gave me online to charge me $400 more.
Cons: Not 1 thing
Cons: $200 of hidden fees that weren’t in the initial booking, not at all easy to change your reservation. It also says you would be refunded for canceling within a certain time, but I was given credit for another car instead.
Pros: nothing, except for the representative at the pick up time.
Cons: almost everything
Pros: Nice clean car.
Cons: Hidden fees which would not happen at a larger or more well known rental company. Poor English skills.
Cons: Shady business practice of demanding PDL of $300K and not highlighting it anywhere but hiding it under the finer details
Pros: See comments above. Absolute criminals!
Cons: The EXTORTION bait and switch pricing. I hope to put them out of business via the Florida attorney general.
Pros: I purchased a vehicle & expected to pay the contract agreement price instead I spent an additional 200 plus dollars. On discovery car it says the price has no hidden fees and that is not true. I orginally purchased the cost of the car rental plus full coverage package. When I arrived to pick up the vehicle I was told that the full coverage insurance package purchased was NOT full coverage & did not include bodily and property coverage. Therefore I was required to purchase additional insurance.
Cons: I didn't like that they claimed that the full coverage insurance package that I purchased was insignificant and additional insurance costs were needed. I informed them that the price was supposed to be guaranteed to not have additional charges for costs not disclosed during original reservation. I was told that the price I reserved was too low to be sufficient and it was impossible to pay that amount for my car rental. I was showed a contract that said additional insurance coverage was NOT inclu
Pros: Terrible, didn’t show up, had to go somewhere else for a rental.
Pros: civic nice car
Cons: Manager could not speak English , paid double the quote because would not accept allstate as my insurance company to cover car
Cons: the company logo was not on the pick up van. I had to call repeatedly to find out how to get to the rental center. the rep finally sent a picture of the van. I would have never associated the van with the company... Nobady was at the center when I returned the car. I had to leave the keys with the company next door.