Orlando Int. Airport (MCO), Orlando, USA - Florida
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 - 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80+

Seven Auto at Orlando Airport

3255 Mccoy Rd, Orlando, Fl 32812, Suite: B
0013213501439/8882411406
Pick-up instructions
Go to level 1, Terminal A Stop 11-12- 13 or Terminal B Stop 11- 12. After that send to us in which stop you are and the shuttle bus will take customers to the office.
Drop-off instructions
When the costumer returns the Vehicle at the office, the shuttle bus will take customers to the Airport.
Business hours
Mon:06:00-20:30
Tue:06:00-20:30
Wed:06:00-20:30
Thu:06:00-20:30
Fri:06:00-20:30
Sat:06:00-20:30
Sun:06:00-20:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Hyundai Sonata
January 29, 2023

Pros: Pick up and drop off

Cons: Nothing at this time

United States of America (USA)
Hyundai Accent
January 26, 2023

Pros: I did not end up getting a car from 7 auto. They did not give me the price I was promised. One a price is agreed on booking it must stay that way.

Cons: They had so many thing to prove to them that should not happen. It is virtually impossible to rent a car with them.

Canada
Volkswagen Jetta
January 24, 2023

Cons: Believed representative tried to get as much money out of us in regards to extra insurance, road tolls, etc.

United States of America (USA)
Kia Rio
January 19, 2023

Pros: Nothing

Cons: Was charged $550 more than originally thought I would have to pay when picking up. Then dropping off they found a tiny chip, about an 1/8 of an inch, in the windshield and charged me another $550, which could have been fixed and filled for free. It was so small it could have been there before but wouldn't have noticed. When they gave me the car, they didn't go over anything. Just handed me the key to a running car. The desk attendant barely spoke English and needed to translate using his phone.

Canada
Toyota Corolla
January 17, 2023

Pros: Nice people

Cons: I shouldn't have to take 78 photos and a video of the car before I leave the parking lot as part of my experience for a rental

United States of America (USA)
Volkswagen Jetta
January 15, 2023

Pros: I want my refund as I never took car as seven auto asked me to pay $165 over I already paid for insurance that I already had

Cons: Nothing

Canada
Toyota Corolla
January 15, 2023

Pros: Very Polite

Cons: All the service provided was done very professionally

United States of America (USA)
Kia Rio
January 12, 2023

Pros: CROOKS!

Cons: RIP OFFS.... BEWARE!!!

United States of America (USA)
Nissan Sentra
January 10, 2023

Cons: The agent forced us to purchase the insurance even through we have and can proof we have our own auto insurance. It was the worst car rental experience we’ve ever had. I will NEVER rent from you again.

Puerto Rico
Hyundai Sonata
January 8, 2023

Pros: No hay opciones. Como uno está desesperado creen que vamos a alquilar como quiera.

Cons: Solo quiero que me devuelvan mi dinero.

Canada
Chevrolet Aveo
January 6, 2023

Pros: We were left abandoned at Airport with no car. Dealing with Grace and Amybin customer service to get my deposit returned and was told I would not be getting my money back. In the process of legal action. All now I am blowing up the internet eith Aweful reviews of Duscoved Cars snd Seven Auto in Orlando !!!

Canada
Toyota Yaris
January 3, 2023

Pros: Horrible

Cons: I requested a refund. Did not give me

United States of America (USA)
Toyota Yaris
December 31, 2022

Pros: Not Applicable as car was cancelled due to my weather delay.

Cons: See previous answer.

United States of America (USA)
Nissan Versa
December 26, 2022

Pros: Nothing

Cons: Mannerisms, everything

Canada
Toyota Corolla
December 23, 2022

Pros: Quick and efficient pickup and drop off. Upgrade from Corolla to Camry.

Cons: Paying extra for CDW

Canada
Hyundai Elantra
December 20, 2022

Pros: small office meant there was not a long line either at pickup nor dropoff

Cons: E-Pass system rental and collision/liability insurances add-ons were way too expensive.

Puerto Rico
Toyota Yaris
December 13, 2022

Pros: Fast service

Cons: I didn’t like a lot of things. The lady that gave me service was acting like she wanted to get rid of me because of the lot of questions that i had. She charged me a looot of more money without explaining me of the details of the charges and left me with the bad taste of feeling like getting ripped off of my money.

Canada
Volkswagen Jetta
December 3, 2022

Pros: Be prepared to pay exorbitant insurance

Canada
Kia Rio
December 2, 2022

Cons: Customer service not encouraging. They were not willing to change or accommodate Customer requests for a change to the car they provide which was a bit-up car. Car was in a terrible condition. Instead they upted to refund and cancel the service and refund my funds. Thank God for Uber service we would have been stranded.

United States of America (USA)
Hyundai Accent
December 1, 2022

Pros: nothing

Cons: everything: the insurance they force you to buy that costs 3 times the actual rental of the car, the shuttle you have to wait from and to the airport to get to their office and back, they have no booster seats although I requested it when booking, the condition of the car was awful

United States of America (USA)
Nissan Versa
November 21, 2022

Pros: The friendliness of the dealer.

Cons: Nothing we really didn't like. Couple of kinda hidden costs (insurance and toll service).

United States of America (USA)
Kia Rio
November 19, 2022

Pros: It was quick

Cons: I didn’t know to increase my insurance before going and had to purchase theirs

United States of America (USA)
Hyundai Accent
November 15, 2022

Pros: Relatively quick pick up and drop off. Employees were nice

Cons: Place was hard to find (could use better signage), not very transparent with regards to car insurance, and a bit pushy on the SunPass purchase.

United States of America (USA)
Toyota Yaris
November 10, 2022

Pros: Nothing

Cons: Sneaking in liability insurance because your insurance doesn’t go up to their ridiculous amount, not telling you the car rental office is not attached to airport as with the rest of the companies, and so much more.

Canada
Nissan Sentra
November 8, 2022

Pros: The poor guy at the location he try to help

Cons: Everything

Puerto Rico
Toyota Yaris
November 7, 2022

Pros: The employees were very nice and attentive

Cons: The price

United States of America (USA)
Hyundai Elantra
October 31, 2022

Pros: 5

Cons: No where in your site did it say only 5 insurance companies will they use. Also, they never said what shuttle service would be picking us up. We were at the airport for over an hour waiting. Only after an hour did they say the shuttle says NEXT Car or something like that. What a JOKE of a business

United States of America (USA)
Hyundai Accent
October 20, 2022

Cons: The extra fees were ridiculous. On top of that we were sold a toll daily charge even though tolls were suspended. I ended up paying 3 times as much as the original cost.

Canada
Nissan Sentra
October 18, 2022

Pros: Nothing. It was terrible

Cons: Everything

Canada
Hyundai Elantra
October 17, 2022

Pros: We had rented 3 vehicles. Funny that I am getting an email as I was told they didn’t have a request for one in my name! Then we were told that it was mandatory to buy your insurance at $50. a day an extra $550. To rent your car! We have insurance through our insurance company that covers us fo car rentals in the USA. What you are trying to do is highly illegal and we will be getting our lawyer involved!!

United States of America (USA)
Nissan Sentra
October 17, 2022

Pros: Nothing

Cons: False representation. Wanted more than three times the price I was quoted.

United States of America (USA)
Toyota Yaris
October 16, 2022

Pros: Excelente servicio! Desde el momento de la contratación hasta la llegada al aeropuerto, que ya nos estaban esperando! El coche en perfectas condiciones. Altamente recomendable! Gracias Seven auto

United States of America (USA)
Chevrolet Aveo
October 16, 2022

Pros: Excelente servicio, lo contraté y fue una experiencia muy buena. súper amables y profesionales. Es una empresa familiar que cumple con todas las expectativas para quienes necesitamos este servicio. Carro nuevo y muy confortable. Lo recomiendo 100%.

United States of America (USA)
Chevrolet Aveo
October 16, 2022

Pros: El precio es barato en comparación con otras rentadoras, Todo el personal muy atento y bien predispuesto, el carro un lujo, casi nuevo!! Super recomendable!!

United States of America (USA)
Chevrolet Aveo
October 16, 2022

Pros: Muy recomendable. En SEVEN AUTO muy amables, cumplieron con los horarios y lugares de entrega y devolución acordados. Muy respetuosos y con respuesta inmediata vía WhatsApp. El auto impecable, limpio, con todos los elementos de seguridad... como nuevo. Los volveríamos a contratar y recomendar a nuestros conocidos!

United States of America (USA)
Hyundai Accent
October 16, 2022

Pros: Excelente atención y servicio. Súper puntuales en el arribo y partida desde el aeropuerto. Alquilamos un Toyota corolla muy confortable y con pocos kilómetros en perfecto estado. Muy práctico y sencillo todo lo referido a papelería y pago. Los recomiendo y no dudaría en volver a elegirlos en mi próximo viaje a Orlando.

United States of America (USA)
Chevrolet Aveo
October 15, 2022

Pros: Contrate por primera vez un alquiler de autos, tengo que decir que con miedo del que servicio me iba a tocar. Una maravilla Seven Auto, me recibieron con un Nissan impecable, un excelente andar. Gente transparente, les recomiendo que lo contraten.

United States of America (USA)
Toyota Yaris
October 15, 2022

Pros: Muy buena experiencia. Gente muy amable y empatica. Una empresa q marca la diferencia. Gracias seven auto por la amabilidad!

United States of America (USA)
Kia Rio
October 15, 2022

Pros: La verdad todo excelente. La facilidad para alquilar, la logística de entrega y devolución y la atención personaliza. Todo perfecto. Muy recomendable.

United States of America (USA)
Ford Focus
October 15, 2022

Pros: Excelente experiencia, muy buen trato, asesoramiento y servicio por parte de seven auto, puntuales en el horario de entrega y devolución del automóvil. Alquilamos un nissan versa en perfectas condiciones, muy confortable, muchas gracias por todo! :)

United States of America (USA)
Toyota Corolla
October 14, 2022

Pros: Nothing.

Cons: They tried to rip me off and I didn't accept it. I had car insurance and they wanted $300,000 property damage instead of $100,000 I have with State Farm. They never sent me any notice that I needed $300,000 property damage. Also I tried to research the requirements needed from this rental company ahead of time and there was no mention of $300,000 property damage car insurance needed for renting a car. I couldn't be more dissatisfied with Seven Auto and recommend Discover.com remove them.

United States of America (USA)
Hyundai Sonata
October 13, 2022

Pros: I did not rent the car because they wanted to charge me double the original quoted price because my insurance was not State Farm or a few others on their list total totally unacceptable

Canada
Honda Accord
October 12, 2022

Pros: Arnaque a l assurance alors que j ai.une carte Mastercard world elite qui M assure

United States of America (USA)
Hyundai Elantra
September 23, 2022

Pros: Nothing!!!

Cons: Everything

United States of America (USA)
Hyundai Elantra
September 14, 2022

Pros: Nothing

Cons: poor service, expensive and inconvenient

United States of America (USA)
Hyundai Elantra
September 13, 2022

Cons: Office closed when arrived , even though they said they were open, guy said too bad ! Left me and my kids on the side of the road 😖

United States of America (USA)
Hyundai Elantra
September 6, 2022

Pros: Nothing!!!!

Cons: Did not rent car. Getting picked up from airport was delayed. Ended up doing a lot of texting. When driver arrived, demanded to see a copy of my ID and rental agreement. Van was dirty. Allstate ins. not accepted. Asked me to sign for insurance $15/day on his personal phone with no explanation. Toll charge $10/day (responsible for tolls) or $15/day. On a 10 day rental the access charges are $300. Waiting for refund of deposit that was stated to be 100% refundable.

United States of America (USA)
Nissan Sentra
September 4, 2022

Pros: Awesome service from Kevin!

Cons: All good!

Canada
Hyundai Accent
August 30, 2022

Pros: polite desk staff even with the bad company policies.

Cons: Nothing to dislike.

United States of America (USA)
Nissan Sentra
August 30, 2022

Pros: The gentleman that helped us pick up the car was very sweet! Our flight got delayed due to a thunderstorm in Orlando and he was very kind enough to wait for us to pick up the car. Definitely will be renting from them again when we return next year!

Cons: We loved everything!

United States of America (USA)
Hyundai Accent
August 30, 2022

Pros: There was nothing to like, they did not provide any service and just jerked me around all day, if you like getting screwed rent from here

Cons: Everything, this is unacceptable to be a functioning commercial enterprise, DO NOT rent from these scamers

Canada
Hyundai Elantra
August 29, 2022

Pros: Fast and friendly and got us on our way.

Cons: Nothing.

United States of America (USA)
Toyota Yaris
August 28, 2022

Pros: Nothing

Cons: This is a scam company. Drew us in with low rates. Forced us to add on insanely high insurance even though we have insurance that is accepted by EVERY rental company we've ever used.

United States of America (USA)
Hyundai Elantra
August 25, 2022

Pros: Nothing.

Cons: They didn’t provide a service.

United States of America (USA)
Hyundai Elantra
August 25, 2022

Pros: The rep was personable, very efficient, clearly explained everything.

Cons: It was a little confusing on where the place was and how to contact someone once I arrived at the airport

United States of America (USA)
Volkswagen Jetta
August 22, 2022

Pros: My car was canceled due to late arrival no notice!!!! The employee I spoke to was rude and unpredictable. Terrible customer service!!!!

United States of America (USA)
Hyundai Accent
August 20, 2022

Pros: Car was in good condition and met my rental needs

Cons: Customer service was terrible. I paid extra for a car seat, and it was not ready upon pick up. Once the car seat was brought out, it was not the proper size or the one I ordered. A second car seat was brought out, but it did not have all of the pieces and could not be installed. Finally, the third car seat that was brought out was sufficient. Additionally, the representatives gave me the car seats and walked away, leaving me to install them without ensuring that I had everything I needed.

United States of America (USA)
Hyundai Sonata
August 17, 2022

Pros: I admit I was skeptical at being able to rent a TOYOTA COROLLA for such a low rate. I reviewed the company and customer comments and took a chance. It was a seemless process and great car! The Mercedes I drove had less than 6,000 miles on it. It was a base model, but TOYOTA COROLLA has a lot of great features on their base models so I'm not complaining. The staff was extremely professional and polite. I would use them again.

United States of America (USA)
Toyota Yaris
August 17, 2022

Pros: El alquiler de coches de SEVEN AUTO fue genial. Conseguí el coche exacto que reservé y el viaje fue absolutamente perfecto. El servicio al cliente en la ubicación de ORLANDO fue excelente. Nunca me sentí apresurado. Gracias KEVIN por el gran servicio y por explicarme todo.

United States of America (USA)
Toyota Corolla
August 17, 2022

Pros: This place is wonderful great staff and the Managers Lauren and Marisol are wonderful.!! went above and beyond to help me with my nice very nice selection of beautiful vehicles

United States of America (USA)
Nissan Sentra
August 17, 2022

Pros: KEVIN AND CAROLINA possesses phenomenal customer service skills. Personally, it was a great rental experience from start to finish: rental rate, vehicle selections, and locations. I will recommend SEVEN AUTO RENT to colleagues, friends, and family members as the top choice when looking to rent a car!

United States of America (USA)
Ford Focus
August 17, 2022

Pros: My wife and I visited Florida Orlando I Drive/ Sonesta Hotel ES Suits for a two week holiday during our visit we decided to rent a car, we meet a lovely young man called Mr kevin, What a lovely gentleman, very professional courteous, friendly, kind hearted and thoughtful, he listened to are needs as we had two teenagers and made our holiday one to remember kevin is an asset to your company he has the right attitude and enthusiasm for the business and if he ever comes to the UK.

Canada
Honda Accord
August 16, 2022

Pros: We didn’t rent the car because when we arrive to pay, the overcharge us for 657$ over the rent price.

United States of America (USA)
Hyundai Sonata
August 12, 2022

Pros: nothing this place is a scam

Cons: renter beware!!!!

United States of America (USA)
Hyundai Elantra
August 11, 2022

Pros: Nothing.

Cons: Horrible service. the amount quoted on discover cars is not the amount they give you at the front desk the price is quoted more than double. After a long flight a shuttle bus dropped us off and we were stuck outside late at night in a bad area . Seven autos doors were locked because the only person that was working went to go get a snack. Car smelt odd. they forced us to get the insurance when they don’t accept any except for the 5 insurances they have posted with a $300,000 policy.

United States of America (USA)
Hyundai Elantra
August 11, 2022

Pros: Good, and polite.

Cons: Started waiting in next door office, only to be told that Seven Auto was around the building at the back. There should be a sign sayign Seven Auto is in the office at the back.

United States of America (USA)
Hyundai Accent
August 10, 2022

Pros: Nothing - we wound up not even getting a car from them.

Cons: Deceptive policies, hidden costs.

United States of America (USA)
Kia Rio
August 6, 2022

Cons: They FORCE customers to use their insurance even if you have your own coverage. The personal body injury HAS to be at least $300,000.00!!!! Who Carrie’s this much body damage!!! They always figure out a way to MAKE you pay!!! NEVER AGAIN!!!

Puerto Rico
Toyota Yaris
July 29, 2022

Pros: Professionalism and speak your language.

Cons: In occasion,the waiting.

United States of America (USA)
Hyundai Elantra
July 29, 2022

Cons: First of all. Finding the right shuttle to take you to the rental car office (miles away from the airport) was confusing. They don’t have a shuttle with their name on it. And when you dial their phone number, it goes to a voice mail that hasn’t been set up yet. Somehow I managed to find their WhatsApp contact information and had to chat with someone to get directions. Their response was not immediate (5-10 minutes before getting a reply) so that was frustrating!

United States of America (USA)
Nissan Sentra
July 27, 2022

Pros: Nothing, they seemed to think there was nothing wrong with the playing tricks. Especially when there is was no available rental thru anyone else.

Cons: Again playing tricks to get us to pay more. Complete bs

United States of America (USA)
Kia Rio
July 15, 2022

Pros: The people at the front desk were hospitable

Cons: Car was 4 years old. Was told I would not have to purchase additional insurance at first, but was not so. Had I known I would have gone with a more known car rental company.

Canada
Hyundai Elantra
July 13, 2022

Pros: The sales person was kind despite our frustrations.

Cons: The online booking option did not ask us to purchase insurance at the time of booking that was mandatory. It was misleading. They were also closed on Sunday the day we dropped off the car so we were 40 minutes trying to find someone to confirm we could leave the car there.

United States of America (USA)
Nissan Versa
July 12, 2022

Cons: company canceled my reservation. They knew when our plane was arriving and that we still wanted the car and they canceled based on it arriving an hour or more later than requested. Horrible place!!!!

United States of America (USA)
Nissan Versa
July 8, 2022

Pros: nothing

Cons: the deception. the force u to take their insurance...it seems innocent enough but they are looking for $300,000 coverage...I highly doubt that's the normal amount that auto insurance does for collision. My insurance didn't have that much coverage. Also, they had a policy over not going over 50 miles a day. Also, if you didn't take their $10 a day fee to be able to use their EZpass, then if you went thru a toll by accident, they would charge you a penalty of $25 plus the toll! It's a crime!!!

United States of America (USA)
Nissan Versa
June 16, 2022

Pros: I arrived they say they don’t take my insurance (travelers) they only take 4 specific insurance which was never listed upon my booking. It took nearly an hour to shuttle from the airport to them, and with all the hidden fees I still received a Fisher Price car at the cost of a Cadillac.

Cons: Agents were fairly nice. Their hands were tied through this booking company.

Canada
Nissan Versa
June 1, 2022

Pros: Car was damage at pick up

Canada
Kia Rio
June 1, 2022

Pros: The insurance policy is RIDICULOUS

Cons: It cost way to much,it’s the same price as renting from the airport,without the shuttle hassle

Canada
Hyundai Accent
June 1, 2022

Pros: The overall service that they provided was great! They were friendly and helpful!

Cons: I was taken back by the insurance! I agreed and paid on an 8 day rental of $245.78USD and when I got there and found out about the insurance which was printed and framed and their desk! The price ended up being $742.65 USD for that price and for when I booked it, I could have gotten a bigger vehicle, with unlimited mileage!

United States of America (USA)
Hyundai Accent
May 28, 2022

Pros: Helpful agent!

Cons: Price. Reserved for $170 - with tolls, insurance, taxes, etc., it was over $400

Canada
Toyota Yaris
May 27, 2022

Pros: The cost of the car online and once booked was considerably different at the checkout counter when picking up the vehicle. We declined the toll pass and stated we would pay out of pocket. We were told by the car rep that was okay. When we returned the vehicle, with our toll receipts in hand we were met with confrontation and was going to be charged the toll fee plus a surcharge ($25 each) because we used the tolls. We did agree to pay only one.

Cons: We provided insurance documents when picking up the vehicle but because it wasn’t “one of their four recognized companies” we had no choice but to pay for the added insurance. We have never had an issue with any other car rental prior.

United States of America (USA)
Nissan Sentra
May 20, 2022

Pros: Poor customer service

United States of America (USA)
Toyota Yaris
May 20, 2022

Pros: The shuttle driver was nice.

Cons: Extra fees. Run around. And dishonest practices around the Sun pass.

United States of America (USA)
Hyundai Accent
May 17, 2022

Cons: No advanced notification of the insurance limitations of existing owners policy companies and therefore forced to pay $59 a day your insurance

United States of America (USA)
Nissan Versa
May 14, 2022

Pros: Total scam. Worst experience. Never use them.

United States of America (USA)
Nissan Sentra
May 14, 2022

Cons: Our insurance company was not approved with that company and we canceled it was going to cost us over $500 to rent the car we booked for $162

United States of America (USA)
Honda Accord
May 10, 2022

Pros: They were very responsive with text messages.

Cons: I had State Farm insurance, but did not have $300k in property damage, so I had to purchase insurance at the desk. They also say you can’t change insurance to fit their policy unless it is 14 days in advance.

Canada
Honda Accord
May 5, 2022

Pros: Company was a scam Old car with 70000 miles on it and damaged . Scam company would not accept my insurance . Had to purchase theirs . Upswell on everything and very deceptive

United States of America (USA)
Toyota Yaris
April 30, 2022

Pros: I definitely don’t

Cons: You need to put real final prices of the car rental, that's like a scam

Canada
Nissan Sentra
April 29, 2022

Pros: We thought it was going to be the best price but in the end there were lots of hidden charges and upselling.

Cons: The bill is not the same as what I was quoted. The car was damaged. There were lots of hidden fees.

United States of America (USA)
Hyundai Accent
April 27, 2022

Pros: The email with 360 pictures was good and we didn’t have to wait too long for the shuttle

Cons: Total scam on insurance ($42/day), which doubled the week rental from $400 to $900. They wouldn’t let me waive it because my primary insurer, USAA, wasn’t one of the 4 they accept. I also have Progressive for my RV, but they wouldn’t take that either because I didn’t have $300,000 property coverage. Also watch out for the toll transponder scam. They wanted $10/day just to use the transponder plus the cost of tolls or $15/day to cover tolls. Without paying the transponder fee, there’s a $25 fine.

United States of America (USA)
Toyota Yaris
April 27, 2022

Pros: Seven Auto never provided a car to us. We landed within business hours and the phone number said the voicemail box was full. We tried calling numerous times, leaving us searching for another call while stranded at the airport.

Cons: No service provided by Seven Auto. We booked a car for 9:00pm, landed at 8:30pm, called the company, and received a voicemail box is full message around ten times. I told Discover Cars about my experience to which they said the company said “we were late for our car, so the company gave it away,” even though we landed early and were within business hours. I sent screenshots of everything to receive a refund and have been ghosted by Discover Cars. I would never use Seven Auto or Discover cars.

United States of America (USA)
Hyundai Sonata
April 26, 2022

Pros: Absolutely nothing

Cons: False advertising on rate. Force you to pay hundreds of dollars for insurance even if you provide proof of adequate insurance including a copy of the policy. Airport pickup bus has the name of other companies on it, but not theirs (and they don't tell you). Make you pay additional $100+ for toll pass and charge you for tolls on top of that. Rented 2 cars advertised at $133/week--cost well over a thousand after their add-ons.

Canada
Volkswagen Jetta
April 26, 2022

Pros: AWFUL EXPERIENCE, NO NOT USE EVEN CAR RENTAL

United States of America (USA)
Chevrolet Aveo
April 24, 2022

Pros: I did not rent a car from you due to fraudulent practices by your business. No charges should be on my account. Or I’ll file legal.

United States of America (USA)
Ford Focus
April 19, 2022

Pros: They were very friendly and helpful with all our questions and concerns

Canada
Hyundai Sonata
April 17, 2022

Pros: The car was clean and in good condition

Cons: The agents didn’t speaks in English No signage’s to identify the location

Canada
Honda Accord
April 12, 2022

Pros: Good service,great price

Cons: Nothing all good

United States of America (USA)
Kia Rio
April 1, 2022

Pros: The receptionist very beautiful.

Cons: One of the cars was not working right but they exchanged it quickly and no hassle.

United States of America (USA)
Toyota Corolla
April 1, 2022

Cons: I've specifically requested to drop off the rental car at 5:am Sunday 3/27, And it is indicated that the office hour is 05:00 -21:00 7 days week. However ,No one showed up to open up the place till 6:00 am!.And was very defensive by saying 'The office open at 6am!'. And was not helpful to get my daughter and I to the departure terminal ( my flight was at 6:51 am). All resulted in we missing our flight!. They just lied straight to your face! Don't take the risk of renting from this company!

United States of America (USA)
Hyundai Accent
March 25, 2022

Cons: They charged me extra. Also, we waited in the airport for their shuttle for about 50 minutes.

United States of America (USA)
Hyundai Sonata
March 24, 2022

Pros: Nothing

Cons: Everything, worst experience ever. Everything was a lie. The amount, the car, the insurance I paid for was a scam and I had to buy additional insurance which was $500+ more.

United Kingdom
Chevrolet Aveo
March 23, 2022

Pros: Courteous and professional.

Cons: Nothing.

Canada
Hyundai Accent
March 23, 2022

Pros: They cancelled us and left us stranded at the Orlando Airport after flying in from Canada and haven’t returned our deposit. We had to pay over six hundred dollars for a short notice rental car. Scary, nerve wracking, disappointing and horrible experience.

Cons: They cancelled us and left us stranded at the Orlando Airport after flying in from Canada and haven’t returned our deposit. We had to pay over six hundred dollars for a short notice rental car. Scary, nerve wracking, disappointing and horrible experience.

United States of America (USA)
Honda CR-V
March 23, 2022

Pros: Nothing

Cons: Everything. My flight was delayed and my

United States of America (USA)
Volkswagen Jetta
March 22, 2022

Pros: Friendly

Cons: Too expensive for what I received.

United States of America (USA)
Honda Accord
March 17, 2022

Pros: Return was easy.

Cons: Everything else. We felt as if we experienced bait and switch.

Canada
Toyota Yaris
March 17, 2022

Pros: Nothing

Cons: Charged you triple at the desk. Scammers. Don’t use this company

Canada
Toyota Yaris
March 17, 2022

Pros: Shuttle driver was friendly

Cons: Service was slow Car was old and high mileage Car door wouldn’t close After giving us another car, it rattled and shook…not sure if we’d make it to our destination

United States of America (USA)
Nissan Sentra
March 17, 2022

Pros: Nothing, terrible, avoid at all costs

Cons: Terrible service, would not take my insurance even though I bought some type of insurance with the rental, clearly states on my insurance paper that I have rental insurance, avoid at all costs, wanted me to pay $300 more dollars for their insurance, so I declined the car and walked out

United Kingdom
Honda CR-V
March 14, 2022

Pros: Nothing

Cons: Nobody spoke good English and Nobody seemed to care .

United Kingdom
Chevrolet Aveo
March 13, 2022

Pros: Not great ... ripped my mate off on returning his car for "other" damage ...but the main damage was on it when he rented it

Cons: Nothing good

Jersey
Chevrolet Aveo
March 13, 2022

Pros: It was a car to get me round for my holiday

Cons: The service I got from the agents was horrible, make me have a panic attack, and very stressful

United States of America (USA)
Toyota Yaris
March 12, 2022

Pros: Absolutely nothing.

Cons: We waited 45 minutes at the airport for the shuttle service to arrive. The info said the rental office wS minutes off site - very close. We called the number provided several times & it seemed like the csr refused to pick up the phone. Shortly after the 1st call I received a text message they were on their way. 20 minutes later i called again. Text message reply again saying there was traffic - (not true) We waited 45 minutes for the shuttle. Once we arrived the price changed to an addition $350

United States of America (USA)
Toyota Yaris
March 11, 2022

Pros: Nothing. Worse experience I’ve ever had.

Cons: Went in expecting to pay $500 less than they charged me. They took over an hour to pick us up from the airport. Didn’t have room for all of us so one person had to go get the car. It was really hard to shake off the feeling of being completely bait and switched and that bled into the enjoyment of the trip. I wasn’t expecting to pay $500 so we didn’t have enough to do other things planned while there.

United States of America (USA)
Honda Accord
February 24, 2022

Pros: Staff accommodated unexpected minor changes with the rental without issue.

Cons: N/A

United States of America (USA)
Honda Accord
February 24, 2022

Pros: Nothing. Uh is was the worse experience I’ve ever had with a rental company or any company for that matter.

Cons: The number they provided to call if our flight was to be delayed was: 0013213501439. Not even they way a phone number in the US is written. When I called to let them know our flight had been cancelled and we were delayed by five hours I got “this number has a voicemail that hasn’t been set up yet”. When I finally got the shuttle with my three kids to “seven auto” I learned my reservation was cancelled. They still had a car but wanted to charge me over $500 more than whatI booked online

United States of America (USA)
Nissan Sentra
February 22, 2022

Pros: Nothing

Cons: Just about everything

United States of America (USA)
Honda Accord
February 21, 2022

Pros: ABSOLUTELY NOTHING

Cons: Everything

United States of America (USA)
Nissan Sentra
February 17, 2022

Pros: Nothing. This is the worst car rental I’ve ever had. I have insurance, I bought the extra insurance on Kayak, & they STILL said I didn’t have enough insurance. I’ve never had this experience before.

Cons: They gave me false information, they lied to me, they did not communicate effectively or efficiently, the car was banged up & was not full with gas.

United States of America (USA)
Toyota Corolla
February 15, 2022

Pros: Nothing, poor communication, poor pick up services, poor location, poor hours, wrong phone number in the reservation.

Cons: Hiding fees and more hiding fees.

United States of America (USA)
Toyota Yaris
January 31, 2022

Pros: Seven auto?? I rented from cars 4less-which was horrible!

Cons: Seven auto/ I rented from cars 4 less-so BAD!!!

United States of America (USA)
Chevrolet Aveo
January 27, 2022

Cons: There were many hidden costs. They told me what my insurance said was wrong and charged me a huge amount for insurance coverage. Then you have to pay for a package of tolls which they don't tell you about online. The car also smelled like someone tried to cover up a smoking smell. The steering column and brakes both made bad noises.

United Kingdom
Toyota Camry
January 26, 2022

Pros: Very efficient WhatsApp communication. I had to extend the rental and that was simplicity itself.

Cons: Long wait (~45 mins) at the airport for bus to the rental facility. Car was in very good condition except a constant whine (from the transmission?)

United States of America (USA)
Ford Focus
January 21, 2022

Cons: They change the rules in regards to PDL coverage. They have a sing on their counter that this information is not in the voucher or rental agreement. It ended up costing me $120 more that my initial $19 at the couter.

United States of America (USA)
Hyundai Sonata
January 21, 2022

Pros: Nothing! Worst company ever!

Cons: Everything! Never again will use either service!

United States of America (USA)
Ford Focus
January 20, 2022

Pros: Absolutely nothing

Cons: Just overall a horrible place to do business

United States of America (USA)
Ford Focus
January 19, 2022

Pros: Excellent service the search at the airport was less than 10 minutes a transport looked for us and did not get to where the car was and everything was very fast thanks for the attention of the staff that works at SEVEN AUTO

United Kingdom
Hyundai Elantra
January 7, 2022

Pros: Price but I guess you get what you pay for, thought the car had 17k Miles on… was 178k when I looked Proper…. Good job it was a VM that could just about handle it

Cons: The extra charge I paid for tolls even thought I pre Paid my tolls

United States of America (USA)
Volkswagen Jetta
January 4, 2022

Pros: The agent when picking up the car was easy to talk to she was a pleasure dealing with.

Cons: The agent dropping off the vehicle was rude very court. No people skills. Made us late for our flight.

United States of America (USA)
Toyota Yaris
January 3, 2022

Pros: It was a great service, new cars Amazing attention the staff was super polite!!

United States of America (USA)
Kia Rio
January 3, 2022

Pros: This rental car company was a scam. This site needs to be removed from your website to ensure other customers are not affected by this company.

Cons: I was extremely frustrated and upset with this rental car company. My wife and I arrived to their "office", which was attached to another car company and found the doors locked at 9:30am when the website says it opens at 9am. We tried calling the business atleast a dozen times. We were unable to leave a voicemail because their voice-mail had not been set up. We received no return calls from the business. The money we put down for the deposit was taken and I was unable to get a refund.

Canada
Toyota Yaris
December 31, 2021

Cons: Online 300$ at the end 765$ … not at the airport you at to take a shuttle 10 minutes

Canada
Chevrolet Spark
December 29, 2021

Pros: Nothing; they literally ripped me off and I was forced to return the rental early then rent another car.

Cons: They left me in a the parking lot with the wrong keys for the wrong car for an hour. (The agent left to go pick up her kid) They refused to put on a secondary driver. So I had to return the rental early coating me an extra 200$ then rent another car. They where rude and when I tried to find out why they could let add a secondary driver the manager hung up on me repeatedly. They literally ripped me off and I can not believe you send people to this place. It makes you look terrible.

United States of America (USA)
Toyota Camry
December 28, 2021

Cons: Charged $350 insurance on a $100 rental because they didn't accept my USAA insurance coverage. Then they tried to give me a car with body damage. When we tried to return the car at 5:30am to catch our 7:30am flight, they were closed despite publishing their return hours starting at 5am. The rep finally arrived at 6:05am.

United Kingdom
Nissan Sentra
December 21, 2021

Pros: Nothing.

Cons: Seven Auto expect you to pay on arrival where they try and manipulate the price and add more charges and taxes. The staff are rude and do not speak English. The off site location is dark and dodgy. The first car was covered in dents and the tyre air pressure light was on. The agent said it was just a faulty light, but I insisted we change cars. The second car had fewer dents but in this one the air bag fault light stayed on. But after 40 minutes I took the car. They also took a £1000 deposit

United States of America (USA)
Honda Accord
December 17, 2021

Cons: Still waiting on my $1000 credit

United States of America (USA)
Nissan Sentra
December 17, 2021

Pros: I was able to text the representative when I was ready to drop the vehicle off so someone would be ready to check me out efficiently.

Cons: I didn’t know prior to booking online that my rate would be more than what as quoted online and also that my insurance would not have the coverage limit amount and additional insurance would be needed.

United States of America (USA)
Toyota Corolla Sedan
December 16, 2021

Pros: The employee that was there when we returned the car was friendly and seemed to have a positive attitude which I liked.

Cons: The shuttle from the airport wasn't marked for Seven and we waited over 45 minutes to get from the airport to the car and I'm pretty sure we got a lower category of car than I reserved. We had some questions on how the road tolls work and the associate was unable to explain in English, we ended up spending an extra $75 for a toll pass when we would have paid maybe $10 had we just paid the tolls as the came but we didn't know so we decided better to be safe than sorry.

United States of America (USA)
Hyundai Elantra
December 16, 2021

Cons: a little bit of a language barrier.

United States of America (USA)
Toyota Corolla Sedan
December 14, 2021

Pros: Seven Auto is a scam compan Classic Bait and switch

Cons: Nothing

United States of America (USA)
Hyundai Elantra
December 13, 2021

Pros: Nothing. Horrible

Cons: Guy took pictures of the car pta n asked me to sign witout looking it over...in the dark. Car had been wrecked and had mismatched paint on it as well as headliner looked as if there was pop exploded on it. Other staff member barely understood English. Bad experience. Never again!

United States of America (USA)
Chevrolet Spark
December 12, 2021

Pros: Associate seemed friendly but couldn’t understand me.

Cons: $80 in surprise Additional charges in fine print for not providing a paper copy of auto policy with excess of $300,000 in liability coverage, English speaking agents are not available at all times, car had many damage marks prior and an attempt was made to charge me for them (luckily I took a video from their lot on pickup).

Canada
Nissan Altima
December 5, 2021

Pros: SCAM don’t Ever Rent from Seven Auto/TU Auto-they Refuse All Insurance($50a day:(especially Canadian & Demand you purchase Toll Pass($15 day:( Refuse to Sign confirmation of Car Return and no paperwork given@drop off(and still have me MasterCard deposit&info:( I Don’t Trust Any Car Rental unless there Big Brand as these sm ones Scam You in Anyway they can🤬

Cons: Read above

United States of America (USA)
Nissan Versa
December 3, 2021

Pros: Good customer service

United States of America (USA)
Hyundai Elantra
December 1, 2021

Cons: It's a long list of things, but the main one is the added insurance scam that boosted the price 4X. Also not open early enough to make early morning flights. Also not at or close to airport. Sketchy ran business. SCAM

United Kingdom
Toyota Camry
December 1, 2021

Cons: They did not honor the contracted price They did not supply the agreed car They do not accept Amex despite agreement saying they do They have MANDITORY $20+ DAY fee for toll EZ pass

Canada
Hyundai Elantra
November 28, 2021

Pros: Watch out for this company. They build in ridiculous insurance terms and conditions that force you to buy insurance through them at double the rate of the rental itself.

Canada
Hyundai Elantra
November 17, 2021

Cons: Note that the ratings for Seven Auto are not accurate as there is no N/A option for the above questions. We cancelled and didn’t rent from them and went with another provider.

United States of America (USA)
Chevrolet Spark
November 17, 2021

Pros: The car was clean & very nice . Drove well great on gas mileage

Cons: They charge you for tolls at the very beginning not telling you that and you don’t go thru tolls to Orlando or Tampa only once coming back thru 69 dollars for the week and then on top of that they charged me the one time fee of 12$ For going thru the toll , not happy won’t use again also make sure u have 300,000 dollar policy on your own insurance for full coverage which you don’t need or they will charge on that too!

United States of America (USA)
Hyundai Elantra
November 16, 2021

Pros: nothing

Cons: When I arrived there they ask for my insurance (which had to be one of the only 5 “approved” by them) mine was, I sent them the insurance cards and the asked for my declaration page, ok I sent them the declaration page, they said your liability should be $300k and not the $100k you have, OK I will call my insurance and increase my liability to $300k to which they said, you can’t change it now it’s too late. They offered me their insurance which increased my rental rate from $150 to $560!

Canada
Chevrolet Spark
November 16, 2021

Cons: The car was old and the engine rattled and the cabin had clearly been smoked in. The website let me reserve with AMEX but then the agent did t accept AMEX at check-in. A massive deposit was required.

United States of America (USA)
Toyota Camry
November 15, 2021

Pros: Nothing to like about this company. They charge for fees for everything.

Cons: Horrible customer service. Called me an imbecile and idiot multiple times on the Facebook messenger for not reading the fine print thoroughly.

Colombia
Nissan Versa
November 15, 2021

Pros: Your attention, the quality of the cars all 2021 2022

United States of America (USA)
Nissan Versa
November 14, 2021

Pros: Never got a rental car they said my reservation was expired

Cons: Didn’t get a car. Scam

United States of America (USA)
Chevrolet Spark
November 5, 2021

Pros: Nothing at all. I didn't have a pick up service to pick me up at the airport. When I called them, to get pick up at the airport.nobody speaking English. When I returned the car at 9:00 AM office was closed. Gentleman I'll sitting outside with the not speak English. I got a ride with the car service next door to the airport. Price you gave me online to charge me $400 more.

Cons: Not 1 thing

United States of America (USA)
Nissan Versa
October 29, 2021

Cons: $200 of hidden fees that weren’t in the initial booking, not at all easy to change your reservation. It also says you would be refunded for canceling within a certain time, but I was given credit for another car instead.

United States of America (USA)
Chevrolet Spark
October 24, 2021

Pros: nothing, except for the representative at the pick up time.

Cons: almost everything

United States of America (USA)
Nissan Versa
October 23, 2021

Pros: Nice clean car.

Cons: Hidden fees which would not happen at a larger or more well known rental company. Poor English skills.

United States of America (USA)
Nissan Sentra
October 19, 2021

Cons: Shady business practice of demanding PDL of $300K and not highlighting it anywhere but hiding it under the finer details

United States of America (USA)
Chevrolet Spark
October 19, 2021

Pros: See comments above. Absolute criminals!

Cons: The EXTORTION bait and switch pricing. I hope to put them out of business via the Florida attorney general.

United States of America (USA)
Chevrolet Spark
October 16, 2021

Pros: I purchased a vehicle & expected to pay the contract agreement price instead I spent an additional 200 plus dollars. On discovery car it says the price has no hidden fees and that is not true. I orginally purchased the cost of the car rental plus full coverage package. When I arrived to pick up the vehicle I was told that the full coverage insurance package purchased was NOT full coverage & did not include bodily and property coverage. Therefore I was required to purchase additional insurance.

Cons: I didn't like that they claimed that the full coverage insurance package that I purchased was insignificant and additional insurance costs were needed. I informed them that the price was supposed to be guaranteed to not have additional charges for costs not disclosed during original reservation. I was told that the price I reserved was too low to be sufficient and it was impossible to pay that amount for my car rental. I was showed a contract that said additional insurance coverage was NOT inclu

United States of America (USA)
Chevrolet Spark
October 6, 2021

Pros: Terrible, didn’t show up, had to go somewhere else for a rental.

Canada
Toyota Corolla Sedan
September 28, 2021

Pros: civic nice car

Cons: Manager could not speak English , paid double the quote because would not accept allstate as my insurance company to cover car

United States of America (USA)
Nissan Altima
September 27, 2021

Cons: the company logo was not on the pick up van. I had to call repeatedly to find out how to get to the rental center. the rep finally sent a picture of the van. I would have never associated the van with the company... Nobady was at the center when I returned the car. I had to leave the keys with the company next door.

United States of America (USA)
Nissan Sentra
September 15, 2021

Pros: Nothing at all

Cons: They have hidden fees, and they lie. They make you pay extra for their insurance even if you have your own full coverage. I called them before traveling to confirm my insurance would be sufficient (state farm, full coverage on a 2021 jeep). They assured me it was. On arrival they told me everyone has to buy their coverage. So what they advertise as $89 rental was now $200. But your in the middle of nowhere and stuck so you have to pay it.

United States of America (USA)
Toyota Corolla Sedan
September 12, 2021

Cons: Misleading on the final cost. Would NEVER recommend Seven Auto.

United States of America (USA)
Toyota Corolla Sedan
September 10, 2021

Cons: Very abrupt and in a hurry and we were the only person there renting.

United States of America (USA)
Toyota Corolla Sedan
September 7, 2021

Cons: The insurance clause and the amount disclosed was not the same at the time of checkout. Hidden fees etc.

United States of America (USA)
Nissan Sentra
September 5, 2021

Pros: the service is ok

Cons: to much additional price for a small car and also you can't use the car in another close state

United States of America (USA)
Chevrolet Spark
September 2, 2021

Pros: That they are so affordable and they drop you off at the airport if you need it for free!

United States of America (USA)
Toyota Camry
August 8, 2021

Pros: The process was quick and easy and the representative was patient and kind.

United Arab Emirates
Nissan Altima
August 1, 2021

Pros: Tu Auto VIP Car Rent refused to provide the rental car leaving my family and me without transportation for our 30 day US holiday.

Cons: I tried to upcharge for additional insurance after I purchased full coverage with discovercars.com. Refused to provide the rental car.

United States of America (USA)
Toyota Camry
July 26, 2021

Pros: return trip to airport

Cons: shuttle pickup point.van was not clearly marked. asked several drivers at b10,11.12.none were able to help

United States of America (USA)
Nissan Sentra
July 17, 2021

Cons: Price almost was twice

United States of America (USA)
Nissan Altima
July 11, 2021

Pros: The drop off guy was polite

Cons: I was overcharged…. My paperwork said I owe $133 when I get to counter but then she said oh it’s $366…. $10/day for not using their insurance even though I have full coverage and rental coverage on my personal insurance…. And $10/day for sunpass and I could have just paid out of pocket which was like $5 but she said I had to have it.,.. AND THE CHECK MAINTENANCE LIGHT WAS ON and she said oh it’s time for it but you’ll be ok😦…. I DEFINITELY WONT BE RENTING FROM THEM AGAIN.

United States of America (USA)
Nissan Sentra
July 10, 2021

Cons: At the end we have to pay more money, we have Geico full cover and they told is want enough, we have to pay 297 extra. We never going to rent a car through here. The car was a toyota corolla and you can notice they dont give good maintenance to the cars.

United States of America (USA)
Chevrolet Spark
July 8, 2021

Pros: Nitjjbg. I will never use the company adsin

Cons: Scam. Car rental went from $150 to $750

United States of America (USA)
Nissan Sentra
July 1, 2021

Pros: Nothing

Cons: Total scam, never got a car, never got picked up at airport

United States of America (USA)
Toyota Corolla Sedan
June 30, 2021

Pros: Nothing- not worth renting from here

Cons: They are giving me the run around about me getting my 1,000 for incidentals. The last call I made the girl didn’t even answer the phone she texted me

United States of America (USA)
Nissan Versa
June 29, 2021

Pros: I

Cons: She was very cold, it almost seemed like she was angry. No customer service and it seemed like she did not care about customer satisfaction.

United States of America (USA)
Hyundai Elantra
June 28, 2021

Pros: Excelente servicio, autos nuevos y limpios

United States of America (USA)
Nissan Altima
June 28, 2021

Pros: Nothing

Cons: Service , overall size of car , added costs.

United States of America (USA)
Nissan Sentra
June 27, 2021

Pros: Nothing. Tu VIP service is awful

Cons: Terrible communication. A ton of hidden fees

United States of America (USA)
Toyota Corolla Sedan
June 23, 2021

Pros: Vehicle was older than miles suggested, It said approx 25000 miles but the oil change sticker said next service in 185000, car maintenance light on the whole time

United States of America (USA)
Chevrolet Spark
June 8, 2021

Cons: Too many extra fees added to the cost of rental while we were checking in.

United States of America (USA)
Nissan Altima
June 8, 2021

Pros: Nothing

Cons: The car was dented with several error codes. Was not the level of car I paid for.

United States of America (USA)
Chevrolet Spark
June 6, 2021

Pros: nothing!

Cons: totally everything in renting a car.

United States of America (USA)
Nissan Versa
June 6, 2021

Pros: Excellent. I recommend it .. Your staff very fast and helpful .. I also rented a medium car and there was none and they gave me a Su for the same price.

United States of America (USA)
Chevrolet Spark
June 5, 2021

Pros: The Spanish ladies are very friendly and very professional as well:)

Cons: Everything was perfect , I recommend 100% to anybody . Mia espectacular

United States of America (USA)
Hyundai Elantra
June 3, 2021

Pros: Great personality at desk and the drivers

United States of America (USA)
Chevrolet Spark
May 29, 2021

Pros: Nothing. The worker crashed the car when pulling out and still gave us that car after it was hit.

Cons: Terrible customer services. Manager is a liar then when confronted states he does not speak English. When you get there they increase the price by over $400.

United States of America (USA)
Nissan Altima
May 27, 2021

Pros: They were very accommodating and helpful

Cons: There was a little language barrier and no sign on building saying “Tu Auto”

United States of America (USA)
Nissan Altima
May 26, 2021

Pros: Nothing as you should Not do business with such a dishonest Company. They are not a reputable company ! They offer low initial prices and them force you to pay hundred of dollars more at the Rental Counter

Cons: Not much at all as they bait and switch and our bill was $ 577.00 on a reservation amount that was to be 140.00 plus taxes for the week. They also made me purchase additional insurance at a cost of $ 221.00 as they said our Insurance Property damage was not high enough. I have rented rental cars for over 30 years and have never had so many additional charges forced on me! Please contact me at # 267-670-1524 if you need even more detail about this Terrible Rental experience.

United States of America (USA)
Chevrolet Spark
May 26, 2021

Pros: Not much, but dropping it off

Cons: It took almost 2 hours for pickup from the Orlando airport. And even though I had proof of rental insurance, they charged us. Unbelievable

United States of America (USA)
Chevrolet Spark
May 25, 2021

Cons: Too many hidden fees. The price of my $289 rental ended up being $490!

United States of America (USA)
Chevrolet Spark
May 24, 2021

Cons: The price was more than double the price listed online when I reserved it.

United States of America (USA)
Nissan Sentra
May 22, 2021

Pros: No service provided. Office cancelled booking because we weren’t there at 8:30. We looked for shuttle service from 8:40 to 9:00. When they finally called me back at 9:00 they said they were closed. Confirmation email said they didn’t close until 10:00.

United States of America (USA)
Nissan Altima
May 21, 2021

Pros: Nothing was a rip off

Cons: Took forever and then tried to screw me

United States of America (USA)
Nissan Altima
May 18, 2021

Pros: Excellent service from your vip car, my experience was incredible, the new cars and a very professional staff

United States of America (USA)
Chevrolet Spark
May 18, 2021

Cons: Terrible service and the rep stated I was disrespectful when I called them out on lying to us about getting shuttle from airport several times.

United States of America (USA)
Nissan Versa
May 16, 2021

Pros: At pick up the agent was very personable.

Cons: At drop off the agent was late.

United States of America (USA)
Chevrolet Spark
May 15, 2021

Pros: zero

Cons: everything

United States of America (USA)
Nissan Versa
May 15, 2021

Pros: They took pictures and video of the car before and after and sent it to me. The drop off was super quick and the staff was all nice.

Cons: The hidden fee that doubled my rental price. Waiting at the airport for the shuttle because there was a lot of people and they only drive a small van.

United States of America (USA)
Toyota Corolla Sedan
May 14, 2021

Pros: Car was clean and excellent shape

Cons: There was a lot of hidden fees. I Paid more than double than what I booked it for online. Also was told that I had to pay for a daily toll booth pass because the toll booths don’t except change or cash, which is false. You also have to have certain car insurances or you will have to pay their fee for coverage. The final cost and fees should be provided prior to arriving at the rental company and being shocked by the total cost.

United States of America (USA)
Chevrolet Spark
May 12, 2021

Pros: Nothing

Cons: Took forever, hidden charges

United States of America (USA)
Chevrolet Spark
May 11, 2021

Pros: Good service very polite

Cons: Pricey side charges

United States of America (USA)
Chevrolet Spark
May 10, 2021

Pros: The guy was very nice.

Cons: The car was older, dirty and way too much money! I went to the airport for a much better rate and brand new car!

United States of America (USA)
Toyota Corolla Sedan
May 8, 2021

Cons: No one showed up at the airport to pick us up. We had been assured that although we arrived after office hours, someone would answer the phone and come get us. That Did not happen. We ended up having to rent a car from another vendor and that car cost us 3 times the normal amount because of the short notice. Then the next day when we did actually get our rental car the total amount came to three times what we had been originally quoted.

United States of America (USA)
Nissan Altima
May 8, 2021

Pros: I didn’t like any of the service. From the start we were lied to about the insurance. My insurance wouldn’t work for the liability (State Farm). Then when I drop the car off there is a sign saying that they accept State Farm. Also, the car was repossessed and we were left stranded and without a car for 6 hours. We had to Uber back to our hotel. We also had belongings and items we had bought that were in the car that we still have not received. The told us once they got them that they would mail.

Cons: There was nothing good about this. The car was repossessed for non payment and left us stranded at the mall for 2 hours.

United States of America (USA)
Nissan Altima
May 7, 2021

Pros: The drop off procedure was seamless and quick.

Cons: It took over an hour to get a ride to the rundown facility. The procedure to sign the paperwork took over an hour, also.

United States of America (USA)
Nissan Altima
May 6, 2021

Pros: The car was in good working order and was clean

Cons: It took an hour to get the car. They added so much in taxes and fees and wouldn't use my Liberty mutual insurance even though it had the coverage they required that it almost quadrupled the listed price.

United States of America (USA)
Toyota Camry
May 4, 2021

Pros: Nice truck

Cons: Hidden fees and huge insurance fees.

United States of America (USA)
Nissan Altima
May 3, 2021

Pros: Nothing.The only way it could have gotten worse is if they robbed us at gunpoint.

Cons: No communication as to what the expectations are for the customer. Inflated rates due to knowing most people don't have 300/300 for auto insurance. Won't allow customers to fix the problem with insurance then try to charge outrageous rates for the rental insurance. Classic scam. Can't wait for the BBB and state to shut it down

United States of America (USA)
Chevrolet Spark
April 29, 2021

Pros: Did not use the service after sitting at the airport for an hour with out a shuttle service.

United States of America (USA)
Chevrolet Spark
April 26, 2021

Cons: The airbag sign kept blinking, the price was supposed to cost $260, we ended up paying $410 for unknown fees. Not only that but the car was old too.

United States of America (USA)
Chevrolet Spark
April 23, 2021

Pros: Nothing

Cons: There were man y extra hidden charges. I also overhead them say that discover cars was a moving truck rental company NOT car rental company. I felt extremely deceived.

United States of America (USA)
Nissan Sentra
April 17, 2021

Cons: took too long for pickup and my original vehicle choice was not available and ended up paying more than my budget.

United States of America (USA)
Nissan Altima
April 16, 2021

Cons: This is a bate and switch operation. Even though I had plenty of insurance coverage their ridiculous minimums require you to buy their insurance for $55 a day! The car was old and had 170,000k miles plus the check engine light on - they said don’t worry about! That’s comforting. The contract said return the car empty. However since it had half a tank of gas when we got it, they wanted to charge us for filling it up. I WILL NEVER NEVER NEVER RENT OR RECOMMEND THEM AGAIN! Worst ever!!

United States of America (USA)
Hyundai Elantra
April 6, 2021

Pros: Very professional

Cons: You need to really check your insurance coverage to male sure you don't have to pay for theirs

United States of America (USA)
Chevrolet Spark
April 5, 2021

Pros: THe only thing I liked was the only person there at 930 at night took me where I needed to go since my rental price went from 151.00 to 728.00.

Cons: told needed 500,000 PPI

Costa Rica
Nissan Altima
March 29, 2021

Pros: None of it. Poor customer experience.

Cons: My reservation was unilaterally canceled because we did not arrive at 21:00. Our delay was caused by a flight cancellation which we attempted to inform several (10+ times). While the voucher confirmed their operating hours from 6:00 to 22:00, they claimed they now close at 21:00 and were completely inflexible about waiting for us a bit longer to be able to pick up the car. Interestingly enough, they did offer a new reservation for 5 times the cost of the original one. I felt robbed to be honest

United States of America (USA)
Nissan Altima
March 26, 2021

Pros: nothing

Cons: unreliable, unprofessional, rudeness, not client friendly, no answer phone calls, hidden fees, etc

United States of America (USA)
Hyundai Elantra
March 26, 2021

Pros: I will definitely not recommend Tu Auto VIP Car rent.

United States of America (USA)
Nissan Versa
March 25, 2021

Pros: Absolutely nothing positive can be said about my experience.

Cons: Every aspect of the process was a mess. The unanswered calls to the office, the lack of a shuttle to be picked up to begin with (even though I had a reservation), the different name associated with the company than what was on the booking, the fact that once I FINALLY got ahold of the representative they took 45 minutes to travel what google states is an 8 minute drive to arrive at the airport. I had lost all faith in the company at that point and cancelled my car reservation.

United States of America (USA)
Toyota Camry
March 7, 2021

Cons: We rented one car and they substituted a much small one. This is fraud.

United States of America (USA)
Nissan Versa
March 2, 2021

Pros: Go eat a weiner

Cons: Everything

United States of America (USA)
Toyota Corolla Sedan
February 18, 2021

Pros: Nothing

Cons: They refused to allow me to email my insurance prior to arrival, they sent me important information regarding the insurance the day of the rental. They charged me for coverage I already had on my policy, rip-off

United States of America (USA)
Chevrolet Spark
February 9, 2021

Pros: TU AUTO VIP AUTOS NUEVOS

United States of America (USA)
Nissan Altima
January 31, 2021

Pros: De lo mejor para alquiler de autos. Sin sorpresas de ningún tipo. Un placer la atención de su personal los cuales resultan muy amables y educados. Con estas gratas cualidades, no hicieron otra cosa que transformarme en “álamo Insiders”. No lo duden. TU AUTO VIP

Cons: Buenas el otro En el primero Por Te dan un super auto, con peajes e internet, son muy amables y si no hablas ingles no hay problema, las chicas hablan español

United States of America (USA)
Chevrolet Spark
January 24, 2021

Pros: Muy buena atención! Carro totalmente nuevo, y muy puntuales recomendados 100%

United States of America (USA)
Chevrolet Spark
January 22, 2021

Pros: They were very nice, clean new cars and I didn't have any extra charges

United States of America (USA)
Hyundai Elantra
January 5, 2021

Pros: I liked: absolutely nothing about my experience.

Cons: I disliked: The agent; the unwillingness to provide decent customer service; the hidden, scam fees; the charge to vacuum the car; the overall shadiness of the operation.

United States of America (USA)
Toyota Corolla Sedan
January 4, 2021

Pros: I didn't like anything

Cons: They over charge you

United States of America (USA)
Hyundai Elantra
January 3, 2021

Cons: They require 300K in property damage on your own insurance or else you have to purchase theirs. This is an unreasonable amount. I have rented many cars and have never needed to purchase additional coverage. The rental agent also insists that you pay for their toll coverage in order to avoid charges. I paid $14.99 per day for this coverage and ended up only using a total of $3.00 in tolls the entire rental period. This is deceitful to out of state renters who are unfamiliar with Florida’s tolls

United States of America (USA)
Chevrolet Spark
December 21, 2020

Pros: Muy rápidos excelente servicio

Cons: Los mejores

United States of America (USA)
Chevrolet Spark
November 25, 2020

Cons: They forced me to take their easy toll pass package which is totally unfair

United States of America (USA)
Nissan Versa
November 13, 2020

Pros: They canceled my rental while I was on the plane getting there and would not rent me anything else. Had to find another company last min. Also did not get me deposit money back. Seems like theft

Cons: They canceled my rental while I was on the plane getting there and would not rent me anything else. Had to find another company last min. Also did not get me deposit money back. Seems like theft

Canada
Chevrolet Spark
November 12, 2020

Pros: Nothing

Cons: everything, rudest people I ever meet

Canada
Hyundai Elantra
November 11, 2020

Cons: They left us stranded at Airport... Would not answer the phone number provided.....7 attempts.

United States of America (USA)
Nissan Versa
November 1, 2020

Pros: Nothing

Cons: Everything

United States of America (USA)
Hyundai Elantra
November 1, 2020

Pros: I never rented the car, whole thing was a scam. I was frightened for my life. Why doesn’t anyone speak English???

Canada
Hyundai Elantra
October 28, 2020

Pros: Nothing. The service was horrible in every way. It took them 3 hours from pick up to drive out. When I was left at the airport for 2.5 hours waiting

Cons: Pick up. Inconsistencies. I was total my deposit would be refunded in a couple of days. Then I was told after drop off it would take 20 days for my deposit to be refunded. No one answers the phone when you call numerous times. concerned that I will have to keep on them for my deposit since I'm an international visitor .

United States of America (USA)
Chevrolet Spark
October 27, 2020

Pros: NOTHING - this was in a remote site in a filthy trailer. It took over an hour for them to pick me up. It was unprofessional.

Cons: It took an hour for them to come pick me up and then when I got there they started in on all these additional charges. KEEP AWAY

United States of America (USA)
Hyundai Elantra
October 27, 2020

Cons: The place is a tow company, not a rental place. And they had broken down cars everywhere. They also tried to charge almost 5 times the amount that was shown on the receipt of discovercars.

United States of America (USA)
Chevrolet Spark
October 26, 2020

Pros: They were a total rip off. Kept my deposit.

United States of America (USA)
Hyundai Elantra
October 15, 2020

Pros: Nothing!!!!

Cons: Total scam, took 1 1/2 hours to be picked up. Called three times. Took 1 1/2 hours to wait on 2 customers in from my of me. Each person ended up paying $450 to rent there cars. They both were very unhappy. Address is 3101 McCoy RD. Not 3835 McCoy RD building a. 3101 is a total dump. Looks like a small used car lot. Office has two counters. One for Club Car the other for Reliant cars. Agent told me they don't except State Farm. Contract said it does. Then I was told that my insurance didn't hav

United States of America (USA)
Toyota Corolla Sedan
October 14, 2020

Cons: Bad service overall they don’t have very well English speaking ppl And they overcharge they hide stuff in the contract so they look cheap and then they charge you a ton of money

United States of America (USA)
Toyota Corolla Sedan
October 9, 2020

Pros: Absolutely nothing.

Cons: They don’t have a shuttle running regularly. We waited 20min and finally called only to have them tell us they would send someone over and it would take 20min. Then we get there to find out they won’t accept our USAA insurance. It’s a large well known insurance provider. Then they say they will take it but we have to increase our coverage from 100,000 to 300,000 on loss and liability. It all felt like a scam and that’s what you get for booking the cheapest car.

United States of America (USA)
Toyota Corolla Sedan
October 8, 2020

Pros: QUICK RETURN SERVICE FRIENDLY DRIVERS AND STAFF

Cons: THE QUOTED PRICE WAS COMPOUNDED BY THEIR MANDITORY INSURANCE, HIGH DEPOSIT (DUE TO ERRORS, FROZE ALL MY CARDS), AND THE LANGUAGE BARRIER WAS AN OBSTACLE. THE 3 YEAR VEHICLE HAD MANY ISSUES. IT WAS DIRTY, NEEDED REPAIRS AND HAD BODY DAMAGE LIKE SCRATCHES.

United States of America (USA)
Toyota Corolla Sedan
August 26, 2020

Cons: My $85.00 rental car ended up costing me close to $300.00 because of the minuscule fine print. Never again!

United States of America (USA)
Toyota Corolla Sedan
July 10, 2020

Pros: NOTHING. WORST EXPERIENCE EVER

Cons: The actual car rental was awful. We waited more than 30 mins for them to pick us up. I had my 85 year old mother with me. Once he came, he took us to this hotel, his office was no bigger than a closet on a dingy 2nd floor. The car had scratches & the seats were stained. Instead of paying the $76 and some change, it ended up costing me $288 because they would not accept my auto insurance and I had to purchase theirs. From now on, I will only rent a car from a reputable dealer.

United States of America (USA)
Toyota Corolla Sedan
July 9, 2020

Pros: Absolutely nothing.

Cons: They mixed up my reservation, and left me at the airport. I never actually got a car from them, and would like a refund.

Most Popular Car Rental Deals

Orlando Airport Car Rental
Economy
Hyundai Accent or similar
Hyundai Accent
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Seven Auto
$81.67 / per day
Orlando Airport Car Rental
Economy
Chevrolet Aveo or similar
Chevrolet Aveo
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Seven Auto
$81.67 / per day
Orlando Airport Car Rental
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Seven Auto
$81.67 / per day
Orlando Airport Car Rental
Economy
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Seven Auto
$81.67 / per day
Orlando Airport Car Rental
Compact
Hyundai Elantra or similar
Hyundai Elantra
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Seven Auto
$81.67 / per day
Orlando Airport Car Rental
Compact
Nissan Versa or similar
Nissan Versa
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Seven Auto
$81.67 / per day
Orlando Airport Car Rental
Compact
Nissan Sentra or similar
Nissan Sentra
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Seven Auto
$81.67 / per day
Orlando Airport Car Rental
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 5
  • Man.
Seven Auto
$81.67 / per day
Orlando Airport Car Rental
Intermediate
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Seven Auto
$87.05 / per day
Orlando Airport Car Rental
Intermediate
Toyota Corolla or similar
Toyota Corolla
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Seven Auto
$87.05 / per day
Orlando Airport Car Rental
Intermediate
Hyundai Sonata or similar
Hyundai Sonata
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Seven Auto
$87.05 / per day
Orlando Airport Car Rental
Standard
Nissan Kicks or similar
Nissan Kicks
  • 4
  • 3
  • 5
  • A/C
  • Auto.
Seven Auto
$103.18 / per day
Orlando Airport Car Rental
Standard
Kia Sportage or similar
Kia Sportage
  • 4
  • 2
  • 5
  • A/C
  • Auto.
Seven Auto
$103.18 / per day