Orlando Int. Airport (MCO), Orlando, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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Seven Auto at Orlando Airport

3255 Mccoy Rd, Orlando, Fl 32812, Suite: B
0013213501439/0018882411406
Pick-up instructions
Once the luggage is collected please follow these instructions: 1. Go to the ground transportation level (1st floor). 2. Reach bus stops A11.12.13, B11.12.13, or C277. 3. The customer should send a photo of the stop, and a representative will send the driver for the pickup.
Drop-off instructions
When the client returns the vehicle to the office, the shuttle bus will take them to the airport. It is recommended to return the vehicle 2 hours before their flight.
Business hours
Mon:07:00-20:00
Tue:07:00-20:00
Wed:07:00-20:00
Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Nissan Versa
11/19/24

Pros: No one was at the location when I went to drop off the car. I was stranded there with no one to take me back to the airport.

Cons: Upon arrival, the person that was supposed to pick me up did not show up and I was picked up by someone I didn’t expect

United States of America (USA)
Ford Focus
11/17/24

Pros: Absolutely nothing

Cons: No agent available up on arrival. Had to wait nearly 30 minutes for assistance. Was charged $30 a day for car insurance because they required $300,000 liability property damage. Would allow us to call and have it updated through our company. Also charged a solid waste fee that was no disclosed any where. Very rude employee. Tried to blame his tardiness on me because I did not text a response message for confirmation (phone automatically sent it to spam folder) Car was half empty

Canada
Hyundai Elantra
11/6/24

Pros: The original price (before insurance) was very reasonable . But, in the end, I paid more than it would have been to rent from an agency in the airport!

Cons: Forced to buy additional insurance - my insurance would have covered any civil liability up to $2 million dollars and $100,000 for vehicle damage which was better coverage than what I paid for.

United States of America (USA)
Toyota Corolla
10/31/24

Pros: Nothing.

Cons: It's a scam.

United States of America (USA)
Hyundai Elantra
8/28/24

Pros: Nothing. Are you kidding! They don't know anything about service. They preferred canceling a reservation over accommodating a first time customer.

Cons: They called on the day of my reservation to tell me that I did not confirm my reservation. When I told them that I never received a message stating that i needed to confirm, they said that my reservation would cancel if i arrived late. When i asked if i could move my time back - because my flight was delayed - yet said no. Terrible service. Had to find another rental service. I will never use this service again.

United States of America (USA)
Nissan Sentra
8/21/24

Pros: Nothing, very unprofessional

Cons: At least they picked us up from the airport

Canada
Toyota Yaris
8/6/24

Pros: I super disappointed for your company I totally not recommended to anyone to use your website

Cons: You can see my separate email as I reported

United States of America (USA)
Kia Rio
7/24/24

Pros: Excelente

Cons: Excelente

United States of America (USA)
Nissan Versa
7/23/24

Pros: Absolutely NOTHING!!

United States of America (USA)
Hyundai Elantra
7/22/24

Pros: Absolutely horrible experience

Cons: Not a single thing

United States of America (USA)
Hyundai Elantra
7/13/24

Pros: I did not like anything. To start the place is a scam. The people working there are rude and they pretend they are paying attention to you but they are really checking their social media. The girl asked me to send my full coverage insurance and had me waiting for 10 min because she was busy watching Instagram. And than she ended up telling me that they did not take my insurance even though they had a sign that said they did and mines was full coverage

Cons: The place is just a scam I walked out and went to a different car rental instead where they actually took care of me and my family and they even offered us a bottle of water. Would never use this site or seven auto

United States of America (USA)
Toyota Corolla
6/20/24

Pros: Drop off was easy.

Cons: Having to purchase your insurance, having to purchase your toll pass. Pick up by another companies shuttle. Waited for an hour at the airport.

United States of America (USA)
Kia Rio
6/10/24

Cons: To many fees and add ons. Toll charge is Ridiculous

United States of America (USA)
Nissan Sentra
6/8/24

Cons: Wrecked cars, nasty interior, up charges

United States of America (USA)
Hyundai Elantra
5/28/24

Pros: Nothing

Cons: Would not answer phones when needed help. Car was in poor mechanical condition. Would not start one day. Door locks wouldn't work. TERRIBLE!

United States of America (USA)
Nissan Sentra
5/8/24

Pros: Not a thing. We feel like we were taken advantage of. We have rented many cars and have never received one in such poor condition. It was dirty with many scratches on it when we picked it up (and yes, we have photos proving it)

Cons: Everything. And I am very angry that my security deposit has NOT been refunded. If I do not hear back today, I will make sure to let everyone I know know to never use Discovercars or Seven Auto.

Canada
Chevrolet Aveo
5/4/24

Cons: My flight was delayed and I arrived about a hour late. I texted the company to let them know we had arrived and was advised my reservation had been cancelled. I had no notice from the company about the cancellation until approximately 30 mins after my text notifying them I had arrived.

United States of America (USA)
Toyota Yaris
5/3/24

Pros: Car was clean

Cons: I live in canada and couldn’t use my insurance and i paid extra with my insurance company to roll over to the usa. They refused to use mine and i had 2 more million on my insurance for coverage. So i was suppose to be only charged 98.00 a week canadian and the dinged me for 587.00 canadian. I bought a toll pass at airport and she argued with me i couldn’t use it as i only used once because i didn’t stay in orlando. It was a process and i have rented many cars through different agencies. I

United States of America (USA)
Hyundai Accent
5/1/24

Pros: I did not use them. Thieves!! They changed the price at pickup and hours were incorrect.

Canada
Nissan Sentra
4/22/24

Pros: Not much

Cons: Alot

United States of America (USA)
Hyundai Elantra
4/19/24

Pros: Fuckkng scam. An actual scam.

Cons: Everything. Especially since it’s not a real car rental company: it’s literally just a scam

United States of America (USA)
Chevrolet Aveo
4/7/24

Pros: I will say the driver who took us to the rental office was very nice. But when things were wrong had to wait 45 minutes to get back to airport

Cons: Can’t really answer car conditions,car cleanness, time spent dropping off car. I wasn’t able to get car.

Canada
Nissan Sentra
4/5/24

Pros: The car inside was overall clean and in good condition.

Cons: The service was slow to pick up the car, we had a surprise when picking it up (almost double the price advertised because of the third party insurance!!). The windows were too tinted and we couldn't see at night and also the wipers kept the window so dirty it was difficult to drive.

Canada
Hyundai Elantra
4/5/24

Pros: N/A

Cons: No really services provided excepting the direction by the text message where to drop the vehicle. No shuttle provided back to airport.

Canada
Nissan Sentra
4/3/24

Pros: we arrived there they want to charge us extra for insurance.Didnt want to take thr one with credit card an not even the personnal one we have..We did cancell everything it was 300$ more then the price.When to Turo location..an got a very good price

Cons: dont rent there they try to sale you insurance

United States of America (USA)
Hyundai Accent
3/27/24

Pros: The shuttle service was ok .

Cons: I ended up renting from another company

Canada
Hyundai Elantra
3/25/24

Pros: Horrible service, the price is not transparent. They tell you to read the tiny small prints. Forcing us to buy 3rd party insurance. Screw up all the holidays plans, ended up not picking up the car and had to pay for a last minute rental instead.

United States of America (USA)
Kia Rio
3/20/24

Pros: Nothing

Cons: See above

United States of America (USA)
Volkswagen Jetta
3/19/24

Pros: Service was horrible. Landed from our flight and I called due to seeing the rental was cancelled. It was 20 minutes over the cancel time. I asked if they could help me with a vehicle and they stated no and hung up on me. Terrible company. Reported to the better business bureau about how bad they are.

Cons: Scam and it cost me 400.00 more in a last minute car rental. I spoke to them previously and told them I made it early to make sure we didn’t have to wait when we arrived. They said that was fine and took my flight information. Horrible company and would not refund the money they took. Scam beware.

Canada
Kia Rio
3/17/24

Pros: Great service car was clean, except for a few damage areas on the cat

Cons: I didn't like not knowing the cost of the insurance ahead of time. The insurance cost five times more than the cost of the rental. I would have looked elsewhere for a car or outright cancel the rental.

Canada
Kia Rio
3/16/24

Pros: It got us from A to B

Cons: The front tires were almost bald which made for a very noisy drive not to mention safety. We couldn’t use our own car insurance which they charged us an additional $29.99 a day. Where does it say we can’t use our own insurance??? I want to be refunded this amount. This seemed to be a scam as soon as we arrived. We will certainly make everyone aware of such tactics as soon as we arrive home.

United States of America (USA)
Nissan Versa
3/16/24

Pros: Asking $484.00 for additional coverage was not a right policy, from policy owners with full coverage up to $50,000. I suggest to revise this policy in order to keep reservations

United States of America (USA)
Hyundai Accent
3/13/24

Pros: Nothing. Wouldn't recommend to anyone.

Cons: Everything. I wouldn't recommend to anyone.

United States of America (USA)
Toyota Yaris
3/10/24

Pros: IT was all good.

Cons: Proof of insurance, and the PDL 300K requirement.

United States of America (USA)
Kia Rio
3/4/24

Pros: Dents and peeling paint all over

Canada
Toyota Yaris
2/29/24

Pros: Nothing. There was no service

Cons: Everything. Terrible service. Seems like a scam

United States of America (USA)
Kia Rio
2/28/24

Pros: I never got a car this is a fraudulent company

Cons: Scam scammers

United States of America (USA)
Kia Rio
2/26/24

Pros: Great Scam. Everyone that had full coverage had to buy their ins… $300 to $400 extra money in Iwners pocket. Sad/ I purchase Car Autos ins and “Seven Auto” said it was No Good.

Cons: I called an Uber and rented from Hertz with my Ins. I felt raped by Seven Auto. An additional $702. Was my entire vacation play money.

United States of America (USA)
Hyundai Accent
2/23/24

Pros: Nothing

Cons: Unexpected charges. Required an additional $300 at time of pickup. Service was horrible. Rude staff. Car was damaged and the airbag sign was on. The car had more than 108 thousand miles. Extremely bad experience and will never recommend this company or this website to anyone.

United States of America (USA)
Hyundai Accent
2/21/24

Pros: Justin the shuttle guy which ended up finishing the rental process was kind.

Cons: This was small business trying to make money off of people. Providing a service they can not deliver. Safety is very important I had called prior to arrival Sunday to confirm there would be a car seat for my child and also chat service before. So I would have a peace of mind. There was not one when we were picked up . Once we arrived I was provided a seat without a base. Then I said that’s not secure. They brought another one which was all dirty and expired. Could not cancel our reservation.

United States of America (USA)
Toyota Corolla
2/19/24

Pros: The young man was nice even though the company was a total scam.

Cons: They would not accept my State Fram insurance and charged more than $200 of their own insurance for $300,000 in property damage. The car was filthy and beat up.

United States of America (USA)
Nissan Sentra
2/15/24

Cons: The agents didn't communicate with customers where Seven Auto was located. Waited in line about an hour in line; but then told another auto rental service was handling my rental. Your service changed my rental price as quoted. You charged me an extra $169.00 auto property damage though I had coverage through USAA. This is a deceit practice. I had no other option to rent another vehicle late at night. You charged me a high fee for being over 70 years old when your price was quote

United States of America (USA)
Hyundai Sonata
2/14/24

Pros: I will never rent another car here. I had to pay an additional 300 dollars because my insurance was not sufficient. I didn't see it on the numerous pages and fine print.

Canada
Hyundai Elantra
2/14/24

Cons: Did not accept my insurance so I had to pay an etra $30 per day for liability.

United States of America (USA)
Nissan Versa
2/14/24

Pros: NOTHING!

Cons: Agents were liars and scam artists

United States of America (USA)
Kia Rio
2/13/24

Pros: Friendly, knowledgeable staff. The shuttle to and from airport was great.

Cons: I didn't see that they wouldn't accept my car insurance and had to buy their insurance. My car ended up costing $135 more than expected.

United States of America (USA)
Chevrolet Aveo
2/7/24

Cons: They only accepted certain brands of private auto insurance. It was noted in the small print, so bad on me, but on a rental that cost less than $300 I was held hostage to pay $800 in insurance, robbery . The car was stained all over inside, was older and loud. It did the job, but was nothing great.

Canada
Volkswagen Jetta
2/6/24

Pros: Nothing

Cons: They don't accept credit card insurance and you must purchase theirs so basically it's a scam. Overall cost was 3 times higher than quoted on discover cards. DO NOT USE.

United States of America (USA)
Hyundai Accent
1/24/24

Pros: Nothing

Cons: Its a scam

United States of America (USA)
Hyundai Sonata
1/14/24

Pros: Nothing!!!

Cons: Complete scam! Do not use this company!

United States of America (USA)
Toyota Corolla
1/9/24

Pros: Great service. Everyone was friendly. Very short wait for shuttle service.

Canada
Kia Rio
1/8/24

Pros: There is nothing to like, I want my money back

Cons: While I was on the plane, they canceled my prepaid reservation!!!!! They said I didn't show up!!! I was 20 minutes late at 9 pm in Orlando international Airport with 2 kids and no car!!! Disgusting!!! The most disrespectful way to treat your customers

Canada
Hyundai Sonata
1/8/24

Cons: Une heure de retard dû à mon vol et ils annulent ma réservation, ne me rembourse pas et me laisse sans possibilité d'avoir une autre voiture.

Canada
Toyota Yaris
1/7/24

Pros: Nothing

Cons: The excessively high price of PDL insurance. Absolute fraud! The blackmailing attitude that I have to pay that price.

Canada
Hyundai Accent
1/6/24

Pros: Car was clean and the service at the rental office was very good

Cons: It took a long time for the shuttle to arrive for pick up. Other than that it was a very good experience. Once we got the shuttle Everything was very good and efficient.

Canada
Toyota Yaris
1/4/24

Pros: This felt like a scam from the moment I walked into the car rental office. I will be filing a complaint for overcharging and lack of transparency that looked like it was done intentionally to milk fair customers. It's only after I found similar customer complaints about this particular provider, all pointing to the same scheme.

Canada
Toyota Corolla
1/1/24

Pros: Seven Auto is a scam to make money. I paid $500 more than what was due. Don't rent from them.

Cons: Seven Auto is a scam to make money. I paid $500 more than what was due. Don't rent from them,

United States of America (USA)
Volkswagen Jetta
1/1/24

Pros: We were cancelled prior to landing. We asked if it could be changed. Reply was your reservation was cancelled in our system. Trying to resolve has been fruitless. I have been ignored- questioned- and seemingly not believed. Never again

United States of America (USA)
Chevrolet Aveo
1/1/24

Pros: They did not return my phone call

Cons: I text them my flight and time I arrived in Orlando, which my time was 6:30 pm so they knew my arrival time , then they text me and said if you do not come by 1pm we are canceling your reservation, and that means they keep my deposit, bad business

United States of America (USA)
Hyundai Accent
12/26/23

Pros: Nothing

Cons: Refusal to take my insurance, refusal for me to decline SunPass. Too many hidden and or forced additional charges. Will never recommend or use

United States of America (USA)
Toyota Yaris
12/13/23

Pros: Nothing

Cons: They forced me to buy an insurance. Even though I purchased full coverage and also my Visa covers it (we called together put them on a speaker, the agent confirmed that my card covers) they still didn’t accept it. It was late I flew overseas so instead of taking the car for 2 weeks i took only for a week because it was going to be very expensive for me. Total i paid $600 which is not worth for a week!!! And Discovercars doesn’t deserve my money either. It will come out of you!

Canada
Hyundai Accent
12/13/23

Pros: The car was old with no android auto, Apple car play, navigation, etc. The wind shield glass was so bad that it feels like prescribes glass kind of blurry vision, difficulty reading road signs, gave lot of strain on eyes during long drives. Customer should not be informed about insurance requirement in Florida at the time of booking. Because of this I end up paying 2.5 times more money than booking amount.

Cons: Seven auto representative gave wrong information about toll to sell toll packages. Event hough the car was having lot of scratches and dents, the seven auto asking for 15 pictures like they are giving Mercedes.

Canada
Hyundai Accent
12/2/23

Pros: Nothing I’m afraid. They weren’t even willing to listen to our issue.

Cons: Everything. Like I said throughout the questions; bad customer service, took a fee because we had to cancel the rental because they could not accommodate our arrival flight into Orlando from Canada due to their hours of operation and proceeded to tell us we can’t pick up the vehicle the next morning because it won’t be available. Just unreal. We thought they were scammers because it didn’t make sense.

Canada
Kia Rio
12/2/23

Pros: Shuttle service ! THAT’S IT !!!

Cons: Car was old (over 140K miles). Automatic window buttons for driver and passenger didn’t work on the driver’s side. Car remote control to lock or unlock doors took more than 5 pushes to work. The indoor light didn’t work. The car smelled bad. I had to buy a smelly.

United States of America (USA)
Hyundai Accent
11/28/23

Pros: Nothing! Car was trash, hidden fees, my insurance wasn’t the five you accept.

Cons: Nothing!! Took over an hour for someone to come get us from the airport. Not very friendly.

Canada
Toyota Corolla
11/27/23

Pros: Discover cancelled my booking

United States of America (USA)
Chevrolet Aveo
11/26/23

Pros: Never rent from discover and never take seven autos in future

Canada
Nissan Sentra
11/22/23

Pros: The gave us a 4 year old car with 50 000 miles on it...it was filthy inside and the outside of the car had lots of dings and scratches. Mechanically there were dash lights that would go on and off intermitantly and the tires were at the end of their life.

Cons: When we arrived to pick up the car we were informed that we had to take the insurance at $30/day, even though I have rental car coverage on my own car insurance and on my credit card..when I stated that this should have been disclosed when I was given the quote he said that it was in the "fine print" in my booking voucher which I received after I paid for the rental....quite the scam!!!

United States of America (USA)
Chevrolet Aveo
11/22/23

Pros: Nothing

Cons: I would love to get my money back. This is absurd. We get there and can no longer use our car insurance and had to pay an additional $600 for the week. The car was in terrible condition, the dashboard was broken, the trunk cut my finger and it wouldn’t stop bleeding. I will never use this again.

United States of America (USA)
Nissan Versa
11/19/23

Pros: Never showed up.

United States of America (USA)
Ford Focus
11/14/23

Pros: THEY ARE A SCAM

Cons: I didn’t even get a car. They are a scam. They want to upcharge you for insurance. My $90 rental turned in to over $400 once I got there. I got there and showed proof of insurance. They said they needed to see my declarations page to see exactly what I’m covered for. So after getting that to them, They claimed my $500,000 of liability coverage didn’t show them exactly what I’m covered for and that I would need to have progressive send a new declarations page with a more in depth look

Canada
Kia Rio
11/12/23

Pros: Worst experience. Longest wait time to get vehicle. Decided not to wait the two plus hours and did not get a refund. Worst customer service from discover cars.

Cons: Pictures of the line up below.

Canada
Kia Rio
11/10/23

Pros: The person at the counter was pleasant

Cons: Way over priced. Location was far from airport.

United States of America (USA)
Hyundai Elantra
11/2/23

Pros: Awful awful awful! I will fight for my deposit! It’s ridiculous that we waited 1.5 hours for the shuttle, then they wouldn’t let me up my car insurance to include $300,000 tpl, so we had to walk down the major highway with a 5 year old!!!!! To get to another car rental agency!

Cons: Awful awful awful! I will fight for my deposit! It’s ridiculous that we waited 1.5 hours for the shuttle, then they wouldn’t let me up my car insurance to include $300,000 tpl, so we had to walk down the major highway with a 5 year old!!!!! To get to another car rental agency!

Canada
Hyundai Accent
10/31/23

Cons: Very Very disappointed I had to purchase the insurance from the rental company costing extra unbudget money. I wasn’t the only one caught off guard there were other customers complaining about the insurance.Also I couldn’t use my sun pass for the tolls.I will never rent from this company anymore and I will make it known to other people who will be travelling. Bruce

United States of America (USA)
Hyundai Accent
10/30/23

Pros: Incompetent and simply tried to get me to pay 3x the quoted amount due to already included “Full Coverage” insurance.

Cons: Not helpful in any way. Simply repeated off of the same script blaming DiscoverCars for everything. No car was provided. I was left with no transportation and no choice but to call for a Lyft in order to leave the Seven Auto offices.

Canada
Hyundai Elantra
10/24/23

Pros: Easy dropoff

Cons: I feel like i got overcharged for insurance

United States of America (USA)
Chevrolet Aveo
10/24/23

Pros: Friendly

Cons: Friendly

United States of America (USA)
Toyota Yaris
10/23/23

Pros: The car was clean.

Cons: The price did not match the reservation. The place is far from the airport

United States of America (USA)
Nissan Sentra
10/22/23

Pros: I didn't like the service. Would not ever go through them again. To give some positive comment the car was usable and clean on the inside.

Cons: Biggest thing I didn't like is that I dropped off my car without an employee looking over it. I had to take pictures and put a key in a drop box. I had to pay more than expected because discovercars did not clarify what expenses and fees I would need to pay. The shuttle driver on my way to and from the airport drove like a maniac. Awful response time and I'm worried they're gonna pull everything they can to get the deposit I put down, even if I returned it same as I received it.

Canada
Toyota Yaris
10/22/23

Pros: Nothing, i hated it

Cons: I didn't like everything. The agents are literally selling you all kinds of scams. Specially the mandatory insurance which cost me 5x the car cost. Lack of transparency in everything and the shrugging of the agent when asked about everything. As per the agent i got their latest car and it was a 120k mile car with a weird smell and brken car antenna. A malfunctioning yellow light that is not safe.

United States of America (USA)
Toyota Yaris
10/22/23

Cons: It was a scam. Imposed to pay an exorbitant insurance.

Canada
Kia Rio
10/20/23

Pros: The agent was good.

Cons: VERY Disappointed I had to purchase there insurance.And my sun pass for tolls.They would not accept my coverage which put extra cost on my vacation.would appreciate a refund.can you guys help me with the cost or check with the car company .I will not rent off this company anymore. Or recommend this company to my friends and family

United States of America (USA)
Hyundai Accent
10/20/23

Pros: Nothing, nothing at all

Cons: Everything. Worst car rental experience I have ever had.

United States of America (USA)
Ford Focus
10/19/23

Pros: We had to cancel the rental because the car insurance was too expensive. They didn’t take our personal insurance either.

Cons: We had to cancel the rental because the car insurance was too expensive. We never received the required email from the 3rd party insurance company and they won’t refund our money! They didn’t take our personal insurance either.

Canada
Toyota Yaris
10/18/23

Pros: Staff was very nice

Cons: Staff were polite and friendly

United States of America (USA)
Chevrolet Aveo
10/12/23

Pros: Nothing

Cons: Worst company ever. Zero organization

Canada
Kia Rio
9/25/23

Cons: They were difficult when it came to the car insurance.

Canada
Hyundai Accent
9/15/23

Pros: Terrible service, rude, arrogant and condescendant

Cons: Terrible service, rude, arrogant and condescendant

United States of America (USA)
Nissan Sentra
9/8/23

Cons: We ended up not renting in this location. They wanted us to charge another $150 more por insurance and we had not problem renting a car with another company with our insurance. Their fees when you got there were ridiculously crazy. I will not never use this company again.

United States of America (USA)
Nissan Sentra
9/8/23

Pros: me cobraron demas

Cons: me cobraron demas

United States of America (USA)
Kia Rio
9/6/23

Pros: Fast and nice clean and new car

Cons: That I had to get their insurance because my full coverage insurance didn’t meet their coverage stipulations. Annoying. Paid triple what the car should have cost me.

United States of America (USA)
Kia Rio
9/5/23

Cons: returned car early due to hurricane and still paid for the scam insurance

United States of America (USA)
Nissan Sentra
8/26/23

Pros: Car was descent but the unexpected insurance charges and deposit fees were horrible. I am still trying to get the credit for the deposit ($1000) 6 days after returning the car. Horrible experience.

Cons: See my comments in the above box.

Puerto Rico
Chevrolet Aveo
8/19/23

Cons: Me dejaron esperando en el aeropuerto más de 2 horas después de mi llegada a Orlando

Canada
Nissan Sentra
8/17/23

Pros: Nothing. They were very difficult to contact

United States of America (USA)
Chevrolet Aveo
8/13/23

Pros: The workers are kind and nice. The car agency itself is not. The car had minor issues that we weren't informed about.

United States of America (USA)
Hyundai Sonata
8/10/23

Pros: por su buen servico y atención, solo pague el precio que dice mi comprobante y aceptaron mi seguro de carro personal

United States of America (USA)
Kia Rio
7/27/23

Pros: Nothing! They lied to get you in the door (which was a 45 minute wait for a shuttle and then a 20 minute ride with no air in the summer heat of Orlando) and then told you you have to pay $384 in addition to the price of the rental ($135 for 5 days) because the insurance isn't enough... To which I researched and the insurance they require does NOT exist in the United States. I also think their 'ins' they say covers isn't real either, I think it's just to get more money from people.

Cons: They lied about the price, the wait for the shuttle, the 20 minute shuttle ride with no air, the fact they acted like it was all going through and then the very last minute before handing over the keys they say that will be $384 extra for the property insurance. The $300k property insurance for auto doesn't exist.

United States of America (USA)
Kia Rio
7/23/23

Pros: Not much to like. Car was terrible in terms of quality. Horrible noise everytime we hit the acceleration. Hub caps were held on by zip ties. Insurance proof was a scam and a half. We had proof of insurance and still had to pay a ridiculous amount.

Cons: Everything. Never going back. The next car rental will be through a big named corporation.

Canada
Toyota Corolla
7/16/23

Pros: I surfed I scam at Seven Auto Rent & Sale, I rented a car for a price and arriving there he charged more than $300 for a insurance plus some tax( recovery fee Orlando, vehicle license fee and solid waste). When I returned the car the guy said that I’ve done some scratch on the car and changed me plus $250 without showing me the quote for that, and the insurance that I’ve paid($323) didn’t cover that because was for damages above $5000. Basically you pay for an insurance that you can’t use!!

Cons: This company it’s scam, it’s located far way from the airport and this way if you don’t accept the terms you are lost there and have to spent a lot of money to come back to the airport. Don’t book with this company!! Everything it’s a scam to stolen your money, from $200 I spent on total $1000 with them, worst experience ever!!

United States of America (USA)
Chevrolet Aveo
7/10/23

Pros: I would recommend seven auto to my family and friends for great attention and service

United States of America (USA)
Kia Rio
7/10/23

Pros: Récord my family the service the seven car

United States of America (USA)
Toyota Corolla
7/9/23

Cons: Rental facility was not at the airport. You had to call for the shuttle to come pick you up when you landed. After returning the car, it took over 20 minutes for the shuttle to show up to take us back to the airport.

United States of America (USA)
Nissan Versa
7/4/23

Pros: Nothing. The entire thing felt like a scam. You have to pay for insurance because they only take a select few they don’t tell you that when you rent. Also they make you sign up for the tolls 15 dollars a day even if you have a pass of your own

Cons: I didn’t like anything at all

United States of America (USA)
Hyundai Sonata
6/25/23

Pros: We had to wait for shuttle pick up for 55 minutes. Once we arrived the representative was arguing with us.

Cons: We were also charged for insurance. when we provided on own. We will never use this place again.

Canada
Hyundai Sonata
6/20/23

Pros: When returning the car, the agent was friendly and efficient to get the car checked up for us to be on our way home.

Cons: The insurance fee charge was not clear and seemed to be over charged.

Canada
Hyundai Accent
6/16/23

Pros: Agents were wonderful. Price is good

Cons: The office is behind another rental company called NEXT. I had to enter the NEXT shuttles at the airport so it seemed to make sense I had to go into the NEXT building. I waited 1.3 hours in line (NEXT only has one person working and every customer had some sort of major conlmplaint or issue). When it was finally my turn..I was told I'm in the wrong building. Discover Cars should have a sign and also make it more clear you have to go in the back. I wasn't the only customer that had this issue

United States of America (USA)
Hyundai Elantra
6/14/23

Pros: Car wasn't what I asked for

Cons: Car was dirty.

United States of America (USA)
Kia Rio
6/8/23

Pros: Was good

Cons: I need to buy insurance because they did not accepted the one I have and the car should be better, Too many dents and brakes not working properly

United States of America (USA)
Nissan Versa
6/6/23

Pros: I hired a car and I got a car. That's about it

Cons: Booked online and was told that it would be the final cost with no hidden fees. On picking up the car we were told that we had to pay for insurance which was twice the amount of the rental. Even though our insurance covers rentals we still had to pay for insurance. We had no other option at the time but to pay an extra $700 for insurance

United States of America (USA)
Toyota Corolla
6/6/23

Pros: Nothing

Cons: Biggest scam in the world

United States of America (USA)
Volkswagen Jetta
6/2/23

Pros: Our shuttle driver and front desk employees were very friendly and helpful. They gave us discounts on toll fee charges.

Cons: We waited 40 mins for the shuttle back to the airport. We couldn't wait any longer, considered taking an Uber. The shuttle driver for the adjacent car rental was kind to take us to the airport! They accept limited personal car insurances. Unexpectedly, we had to purchase their insurance.

United States of America (USA)
Hyundai Sonata
5/30/23

Cons: The airport pick up was over 45 min. Upon arrival the clerk was pleasant but the lady who gave us the car was horrible. She was rude! She didnt like questions regarding the conditions of the car and what had been documented. I wouldnt deal with her again even if it were free. When I asked why the car AC wasnt cooling I was told it was normal, if I want they could put me in a smaller car which was NOT what I paid for. I guess, You get what you pay for!

United States of America (USA)
Hyundai Elantra
5/18/23

Pros: They bring you so far from the airport then hit you with higher undisclosed fees, and you have no option but to use them because they take you away from any rental car competitors.

Cons: Their business practices are deceptive. They were unpleasant to deal with. If I was able to, I would’ve left and gone to a better company

United States of America (USA)
Kia Rio
5/17/23

Pros: I liked the customer service

Canada
Hyundai Accent
5/13/23

Pros: Nothing

Cons: They don’t have their own shuttle to/from airport so they make you sneak on another companies shuttle, called about their insurance rates and they somehow doubled a week later when I arrived. Totally unprofessional and sketchy.

United States of America (USA)
Hyundai Elantra
5/11/23

Pros: For great service, new cars, staff was very nice. I would go back with them

United States of America (USA)
Hyundai Sonata
5/3/23

Pros: The worst experience of our life. Never will rent from them again

United States of America (USA)
Hyundai Elantra
4/27/23

Pros: they cheat by asking a small price upfront but at the counter asked for FIVE times of the reservation price! Bad bad people.

Canada
Toyota Corolla
4/26/23

Pros: No real service provided as I declined rental due to insurance scam

Cons: Everything

Canada
Nissan Sentra
4/25/23

Cons: The car is so old, about 100,000 km already. Car key battery is not working, we need use key to lock/unlock doors in 2023 :) We had to pay extra insurance for this car according to their policy. So I rather spending same money with a big name rental company to get a better car.

United States of America (USA)
Toyota Yaris
4/21/23

Cons: they asked me to purchase property damage insurance for additional 230 dollars total where i needed to paymonly remain 25 usd

Canada
Nissan Sentra
4/21/23

Pros: Nothing - waste if our time. Hopefully we will get a refund

Cons: Seven Auto is a very poor rental company.

Canada
Hyundai Sonata
4/17/23

Pros: Nothing. They were unhelpful and unreasonable.

Cons: I didn't like anything. They didn't answer their phone and they wouldn't give us a car They didn't call back after leaving a message.

United States of America (USA)
Volkswagen Jetta
4/17/23

Pros: nothing

Cons: The rental company Seven Auto was rude, texting me constantly and calling to see if I was coming back early and also charged me additional 152.00 they said my auto ins. was to be 300K policy- who has that, no car i have ever rented is worth 300K. Also when calling they said I only rented for 3 days and my docs from reserving say 4 days to return on 4-14 bt 12:30 and I had to return Thursday evening by 7 or be charged the additional day.

Canada
Nissan Sentra
4/17/23

Pros: its service is a scam the charge $600 FOR INSURANCE REFUSE TO AXCEPT MINE

Cons: NO

United States of America (USA)
Toyota Corolla
4/16/23

Pros: Nothing

Cons: Everything

United States of America (USA)
Hyundai Sonata
4/14/23

Pros: Absolutely nothing.

Cons: Online they show unbelievable cheap rental rate. You book it. Show up and then the scam happens. They don’t accept your insurance. I have Allstate full coverage. They offer you their insurance. Cost goes up 5X. DO NOT FALL INTO THIS TRAP.

United States of America (USA)
Hyundai Sonata
4/14/23

Pros: Did not rent...they are thieves.

Cons: It is a scam... run! Do not rent from discovercars.com!!!!

Canada
Hyundai Sonata
4/13/23

Pros: The only positive thing was that the gentleman who helped me was friendly

Cons: Car was old with 133,000 miles on it and had lots of dents , scratches inside and outside. Also when picking up the car, I was told that I had to pay $ 600.00 for insurance for 9 days

United States of America (USA)
Hyundai Sonata
4/10/23

Pros: NOTHING

Cons: EVERYTHING

United States of America (USA)
Hyundai Elantra
4/8/23

Pros: NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cons: they played the classic bate and switch. i initially paid $43 up front on web site, and was informed that i owed $42 at pickup. when i arrived at seven auto, they said the $42 didn't include extra taxes and fees, making total due at pick up of $135. suddenly my great deal became garbage!!!!!!!!!!!! don't ever use them. don't trust them. i just checked my credit card statement, and they still have not released the $1000 hold they put on it for "damage". sounds like i'll be making phone calls!!!!

Canada
Nissan Sentra
4/5/23

Cons: sucks. They charged extra fee for car insurance even though our credit card company provide the rental insurance. They said it was not enough and said only US Citizen don't have to buy car insurance mandatory. We pay almost 300 and get the car without navigation and usb charger. The stuff was not friendly and keep wasting our time.

Canada
Hyundai Sonata
3/26/23

Pros: Nothing, they charged me an additional $300 American for they’re vehicle insurance. It’s not right.

Cons: The charge for they’re insurance of $300 American

United States of America (USA)
Kia Rio
3/25/23

Cons: Didn't read the small print carefully enough, and so I had to buy their insurance

United States of America (USA)
Nissan Kicks
3/24/23

Pros: The clerk tried to be helpful but I did not want to pay the price quote.

Cons: None

United States of America (USA)
Toyota Corolla
3/23/23

Cons: Totally unacceptable that Seven Auto would NOT allow us to use our personal auto insurance cover this rental. We were charged $150 more than originally indicated on the website.

Canada
Hyundai Sonata
3/21/23

Pros: I was initially excited to rent from Discover cars /Seven Auto. The posted price was very reasonable and pickup at the airport was prompt.

Cons: I was initially excited to rent from Discover cars /Seven Auto. The posted price was very reasonable and pickup at the airport was prompt. It wasn't until I got to the rental desk that I was left feeling cheated. The agents kept interacting with eachother in Spanish regarding my inquiries. It isn't expectation that any correspondence to and about me is transparent.

United States of America (USA)
Hyundai Sonata
3/20/23

Cons: They didn't provide me my car because they wanted to add an extra $250 for insurance - above what I was quoted.

Canada
Hyundai Sonata
3/20/23

Pros: Nothing

Cons: Nothing a rip off

Canada
Toyota Corolla
3/17/23

Pros: Friendly service

Cons: Have name of company more prominently shown on shuttle

Canada
Hyundai Sonata
3/16/23

Pros: nothing

Cons: where it was and the shuttle it was not mark

United States of America (USA)
Hyundai Sonata
3/15/23

Pros: The service was terrible. I was asked to pay $400 more than quoted on my voucher. Seven Autos still owe me part of my payment.

United States of America (USA)
Toyota Corolla
3/14/23

Pros: Did not rent car. When we arrived there were too many hidden fees. Definitely seems like a "bait and switch"

United States of America (USA)
Toyota Corolla
3/13/23

Pros: In one word, terrible and a waste of money and time.

Cons: I stated my reasons earlier

United States of America (USA)
Ford Focus
3/12/23

Pros: provided a car

Cons: DO not try to tell you about the insurance requirements before you make the rental. DO not allow alternatives for the toll pass as other rental agency's do. Car had 90000 miles on it.

Canada
Hyundai Sonata
3/12/23

Pros: Overall very good

Cons: I waited along with the entire group in the adjacent building not realizing the group 7 was next door picking up - wasted about 20 minutes - they should make it more clear there is 2 business's operating out of that location.

United States of America (USA)
Toyota Corolla
3/11/23

Cons: wouldn't accept my insurance, shuttle was not marked for Seven Auto

Canada
Hyundai Sonata
3/11/23

Pros: Worst experience ever ,with all the uo charged insurance forced to buy and forced to use their toll transponder was most expensive than the name brand rental cars

Canada
Honda CR-V
3/10/23

Pros: Nothing

Cons: worst service ever. They confirmed three days before my arrival that everything was ok, then when I arrived and texted them for the shuttle they inform me that they don’t have my reservation, to go get another one from another company. Still waiting for my refund

Canada
Volkswagen Jetta
3/7/23

Pros: People very profesional

Canada
Hyundai Sonata
3/6/23

Pros: Nothing. Once you get there, they refuse your insurance to sell you one. And then, you get a chip in the windshield cause of a flying rock and they charge you 300$ to replace it when it can be fixed for 65$. Worst crooks ever. Plus you pay for an intermediate car and they give a sucky compact car saying it’s an intermediate. So ridiculous

Cons: They are crooks, thieves and this is the worst company I’ve ever dealt with in my life. By any means, NO ONE SHOULD DEAL WITH THOSE CROOKS. You ask to see the repair bill and they ignore you. This is FRAUD plain and simple.

Canada
Volkswagen Jetta
3/2/23

Cons: The shop open very late and they dont want to take my own insurance… their insurance was 300$us for 5 days…very not a good service.. i rent my car at the next door rental car. I would like to be refound on me depost.

United States of America (USA)
Hyundai Sonata
3/1/23

Pros: I want to give overall review “0” but there is no option 1 given is way too much Horrible company

United States of America (USA)
Honda Accord
3/1/23

Pros: They charge you more money they you were quoted online

Cons: Nothing, there scammers

United States of America (USA)
Hyundai Sonata
2/26/23

Pros: This is Scam Company.

Cons: This is Scam Company.

United States of America (USA)
Toyota Corolla
2/24/23

Pros: The shuttle took you there and the car was ready.,.

Cons: Hardly anyone could speak English, they didn't except my insurance carrier, and I had to purchase care insurance from them which raised the rate up, so it wasn't as cheap as it showed when I rented it online.

United States of America (USA)
Hyundai Sonata
2/23/23

Pros: Not one person was able to complete a rental while I was waiting in line, including myself.

Cons: Their liability requirements of 300/300/300 are ridiculous, 100/300/100 is the norm. The policy must be in place 15 days before the rental so I couldn’t call and increase my limit. Most companies don’t offer those limits. Next available is 250/500/250, which still wouldn’t be acceptable.

Canada
Kia Sportage
2/20/23

Pros: Nothing

Cons: Seven Auto canceled our reservation and would not provide a vehicle when we arrived.

United States of America (USA)
Hyundai Sonata
2/15/23

Pros: You should close business, so it does not waste time of people

Cons: Very bad service

United States of America (USA)
Hyundai Accent
2/13/23

Pros: Nothing they cancelled my vehicle

Cons: communication is through a text and email using third parties. I verified exact time six and three hours before pick up due to delays in airport travel and they cancelled via text

United States of America (USA)
Nissan Sentra
2/13/23

Pros: Scam don’t book here

Cons: Scam don’t book here

United States of America (USA)
Hyundai Sonata
1/29/23

Pros: Pick up and drop off

Cons: Nothing at this time

United States of America (USA)
Hyundai Accent
1/26/23

Pros: I did not end up getting a car from 7 auto. They did not give me the price I was promised. One a price is agreed on booking it must stay that way.

Cons: They had so many thing to prove to them that should not happen. It is virtually impossible to rent a car with them.

Canada
Volkswagen Jetta
1/24/23

Cons: Believed representative tried to get as much money out of us in regards to extra insurance, road tolls, etc.

United States of America (USA)
Kia Rio
1/19/23

Pros: Nothing

Cons: Was charged $550 more than originally thought I would have to pay when picking up. Then dropping off they found a tiny chip, about an 1/8 of an inch, in the windshield and charged me another $550, which could have been fixed and filled for free. It was so small it could have been there before but wouldn't have noticed. When they gave me the car, they didn't go over anything. Just handed me the key to a running car. The desk attendant barely spoke English and needed to translate using his phone.

Canada
Toyota Corolla
1/17/23

Pros: Nice people

Cons: I shouldn't have to take 78 photos and a video of the car before I leave the parking lot as part of my experience for a rental

United States of America (USA)
Volkswagen Jetta
1/15/23

Pros: I want my refund as I never took car as seven auto asked me to pay $165 over I already paid for insurance that I already had

Cons: Nothing

Canada
Toyota Corolla
1/15/23

Pros: Very Polite

Cons: All the service provided was done very professionally

United States of America (USA)
Kia Rio
1/12/23

Pros: CROOKS!

Cons: RIP OFFS.... BEWARE!!!

United States of America (USA)
Nissan Sentra
1/10/23

Cons: The agent forced us to purchase the insurance even through we have and can proof we have our own auto insurance. It was the worst car rental experience we’ve ever had. I will NEVER rent from you again.

Puerto Rico
Hyundai Sonata
1/8/23

Pros: No hay opciones. Como uno está desesperado creen que vamos a alquilar como quiera.

Cons: Solo quiero que me devuelvan mi dinero.

Canada
Chevrolet Aveo
1/6/23

Pros: We were left abandoned at Airport with no car. Dealing with Grace and Amybin customer service to get my deposit returned and was told I would not be getting my money back. In the process of legal action. All now I am blowing up the internet eith Aweful reviews of Duscoved Cars snd Seven Auto in Orlando !!!

Canada
Toyota Yaris
1/3/23

Pros: Horrible

Cons: I requested a refund. Did not give me

United States of America (USA)
Toyota Yaris
12/31/22

Pros: Not Applicable as car was cancelled due to my weather delay.

Cons: See previous answer.

United States of America (USA)
Nissan Versa
12/26/22

Pros: Nothing

Cons: Mannerisms, everything

Canada
Toyota Corolla
12/23/22

Pros: Quick and efficient pickup and drop off. Upgrade from Corolla to Camry.

Cons: Paying extra for CDW

Canada
Hyundai Elantra
12/20/22

Pros: small office meant there was not a long line either at pickup nor dropoff

Cons: E-Pass system rental and collision/liability insurances add-ons were way too expensive.

Puerto Rico
Toyota Yaris
12/13/22

Pros: Fast service

Cons: I didn’t like a lot of things. The lady that gave me service was acting like she wanted to get rid of me because of the lot of questions that i had. She charged me a looot of more money without explaining me of the details of the charges and left me with the bad taste of feeling like getting ripped off of my money.

Canada
Volkswagen Jetta
12/3/22

Pros: Be prepared to pay exorbitant insurance

Canada
Kia Rio
12/2/22

Cons: Customer service not encouraging. They were not willing to change or accommodate Customer requests for a change to the car they provide which was a bit-up car. Car was in a terrible condition. Instead they upted to refund and cancel the service and refund my funds. Thank God for Uber service we would have been stranded.

United States of America (USA)
Hyundai Accent
12/1/22

Pros: nothing

Cons: everything: the insurance they force you to buy that costs 3 times the actual rental of the car, the shuttle you have to wait from and to the airport to get to their office and back, they have no booster seats although I requested it when booking, the condition of the car was awful

United States of America (USA)
Nissan Versa
11/21/22

Pros: The friendliness of the dealer.

Cons: Nothing we really didn't like. Couple of kinda hidden costs (insurance and toll service).

United States of America (USA)
Kia Rio
11/19/22

Pros: It was quick

Cons: I didn’t know to increase my insurance before going and had to purchase theirs

United States of America (USA)
Hyundai Accent
11/15/22

Pros: Relatively quick pick up and drop off. Employees were nice

Cons: Place was hard to find (could use better signage), not very transparent with regards to car insurance, and a bit pushy on the SunPass purchase.

United States of America (USA)
Toyota Yaris
11/10/22

Pros: Nothing

Cons: Sneaking in liability insurance because your insurance doesn’t go up to their ridiculous amount, not telling you the car rental office is not attached to airport as with the rest of the companies, and so much more.

Canada
Nissan Sentra
11/8/22

Pros: The poor guy at the location he try to help

Cons: Everything

Puerto Rico
Toyota Yaris
11/7/22

Pros: The employees were very nice and attentive

Cons: The price

United States of America (USA)
Hyundai Elantra
10/31/22

Pros: 5

Cons: No where in your site did it say only 5 insurance companies will they use. Also, they never said what shuttle service would be picking us up. We were at the airport for over an hour waiting. Only after an hour did they say the shuttle says NEXT Car or something like that. What a JOKE of a business

United States of America (USA)
Hyundai Accent
10/20/22

Cons: The extra fees were ridiculous. On top of that we were sold a toll daily charge even though tolls were suspended. I ended up paying 3 times as much as the original cost.

Canada
Nissan Sentra
10/18/22

Pros: Nothing. It was terrible

Cons: Everything

Canada
Hyundai Elantra
10/17/22

Pros: We had rented 3 vehicles. Funny that I am getting an email as I was told they didn’t have a request for one in my name! Then we were told that it was mandatory to buy your insurance at $50. a day an extra $550. To rent your car! We have insurance through our insurance company that covers us fo car rentals in the USA. What you are trying to do is highly illegal and we will be getting our lawyer involved!!

United States of America (USA)
Nissan Sentra
10/17/22

Pros: Nothing

Cons: False representation. Wanted more than three times the price I was quoted.

United States of America (USA)
Toyota Yaris
10/16/22

Pros: Excelente servicio! Desde el momento de la contratación hasta la llegada al aeropuerto, que ya nos estaban esperando! El coche en perfectas condiciones. Altamente recomendable! Gracias Seven auto

United States of America (USA)
Chevrolet Aveo
10/16/22

Pros: Excelente servicio, lo contraté y fue una experiencia muy buena. súper amables y profesionales. Es una empresa familiar que cumple con todas las expectativas para quienes necesitamos este servicio. Carro nuevo y muy confortable. Lo recomiendo 100%.

United States of America (USA)
Chevrolet Aveo
10/16/22

Pros: El precio es barato en comparación con otras rentadoras, Todo el personal muy atento y bien predispuesto, el carro un lujo, casi nuevo!! Super recomendable!!

United States of America (USA)
Chevrolet Aveo
10/16/22

Pros: Muy recomendable. En SEVEN AUTO muy amables, cumplieron con los horarios y lugares de entrega y devolución acordados. Muy respetuosos y con respuesta inmediata vía WhatsApp. El auto impecable, limpio, con todos los elementos de seguridad... como nuevo. Los volveríamos a contratar y recomendar a nuestros conocidos!

United States of America (USA)
Hyundai Accent
10/16/22

Pros: Excelente atención y servicio. Súper puntuales en el arribo y partida desde el aeropuerto. Alquilamos un Toyota corolla muy confortable y con pocos kilómetros en perfecto estado. Muy práctico y sencillo todo lo referido a papelería y pago. Los recomiendo y no dudaría en volver a elegirlos en mi próximo viaje a Orlando.

United States of America (USA)
Chevrolet Aveo
10/15/22

Pros: Contrate por primera vez un alquiler de autos, tengo que decir que con miedo del que servicio me iba a tocar. Una maravilla Seven Auto, me recibieron con un Nissan impecable, un excelente andar. Gente transparente, les recomiendo que lo contraten.

United States of America (USA)
Toyota Yaris
10/15/22

Pros: Muy buena experiencia. Gente muy amable y empatica. Una empresa q marca la diferencia. Gracias seven auto por la amabilidad!

United States of America (USA)
Kia Rio
10/15/22

Pros: La verdad todo excelente. La facilidad para alquilar, la logística de entrega y devolución y la atención personaliza. Todo perfecto. Muy recomendable.

United States of America (USA)
Ford Focus
10/15/22

Pros: Excelente experiencia, muy buen trato, asesoramiento y servicio por parte de seven auto, puntuales en el horario de entrega y devolución del automóvil. Alquilamos un nissan versa en perfectas condiciones, muy confortable, muchas gracias por todo! :)

United States of America (USA)
Toyota Corolla
10/14/22

Pros: Nothing.

Cons: They tried to rip me off and I didn't accept it. I had car insurance and they wanted $300,000 property damage instead of $100,000 I have with State Farm. They never sent me any notice that I needed $300,000 property damage. Also I tried to research the requirements needed from this rental company ahead of time and there was no mention of $300,000 property damage car insurance needed for renting a car. I couldn't be more dissatisfied with Seven Auto and recommend Discover.com remove them.

United States of America (USA)
Hyundai Sonata
10/13/22

Pros: I did not rent the car because they wanted to charge me double the original quoted price because my insurance was not State Farm or a few others on their list total totally unacceptable

Canada
Honda Accord
10/12/22

Pros: Arnaque a l assurance alors que j ai.une carte Mastercard world elite qui M assure

United States of America (USA)
Hyundai Elantra
9/23/22

Pros: Nothing!!!

Cons: Everything

United States of America (USA)
Hyundai Elantra
9/14/22

Pros: Nothing

Cons: poor service, expensive and inconvenient

United States of America (USA)
Hyundai Elantra
9/13/22

Cons: Office closed when arrived , even though they said they were open, guy said too bad ! Left me and my kids on the side of the road 😖

United States of America (USA)
Hyundai Elantra
9/6/22

Pros: Nothing!!!!

Cons: Did not rent car. Getting picked up from airport was delayed. Ended up doing a lot of texting. When driver arrived, demanded to see a copy of my ID and rental agreement. Van was dirty. Allstate ins. not accepted. Asked me to sign for insurance $15/day on his personal phone with no explanation. Toll charge $10/day (responsible for tolls) or $15/day. On a 10 day rental the access charges are $300. Waiting for refund of deposit that was stated to be 100% refundable.

United States of America (USA)
Nissan Sentra
9/4/22

Pros: Awesome service from Kevin!

Cons: All good!

Canada
Hyundai Accent
8/30/22

Pros: polite desk staff even with the bad company policies.

Cons: Nothing to dislike.

United States of America (USA)
Nissan Sentra
8/30/22

Pros: The gentleman that helped us pick up the car was very sweet! Our flight got delayed due to a thunderstorm in Orlando and he was very kind enough to wait for us to pick up the car. Definitely will be renting from them again when we return next year!

Cons: We loved everything!

United States of America (USA)
Hyundai Accent
8/30/22

Pros: There was nothing to like, they did not provide any service and just jerked me around all day, if you like getting screwed rent from here

Cons: Everything, this is unacceptable to be a functioning commercial enterprise, DO NOT rent from these scamers

Canada
Hyundai Elantra
8/29/22

Pros: Fast and friendly and got us on our way.

Cons: Nothing.

United States of America (USA)
Toyota Yaris
8/28/22

Pros: Nothing

Cons: This is a scam company. Drew us in with low rates. Forced us to add on insanely high insurance even though we have insurance that is accepted by EVERY rental company we've ever used.

United States of America (USA)
Hyundai Elantra
8/25/22

Pros: Nothing.

Cons: They didn’t provide a service.

United States of America (USA)
Hyundai Elantra
8/25/22

Pros: The rep was personable, very efficient, clearly explained everything.

Cons: It was a little confusing on where the place was and how to contact someone once I arrived at the airport

United States of America (USA)
Volkswagen Jetta
8/22/22

Pros: My car was canceled due to late arrival no notice!!!! The employee I spoke to was rude and unpredictable. Terrible customer service!!!!

United States of America (USA)
Hyundai Accent
8/20/22

Pros: Car was in good condition and met my rental needs

Cons: Customer service was terrible. I paid extra for a car seat, and it was not ready upon pick up. Once the car seat was brought out, it was not the proper size or the one I ordered. A second car seat was brought out, but it did not have all of the pieces and could not be installed. Finally, the third car seat that was brought out was sufficient. Additionally, the representatives gave me the car seats and walked away, leaving me to install them without ensuring that I had everything I needed.

United States of America (USA)
Hyundai Sonata
8/17/22

Pros: I admit I was skeptical at being able to rent a TOYOTA COROLLA for such a low rate. I reviewed the company and customer comments and took a chance. It was a seemless process and great car! The Mercedes I drove had less than 6,000 miles on it. It was a base model, but TOYOTA COROLLA has a lot of great features on their base models so I'm not complaining. The staff was extremely professional and polite. I would use them again.

United States of America (USA)
Toyota Yaris
8/17/22

Pros: El alquiler de coches de SEVEN AUTO fue genial. Conseguí el coche exacto que reservé y el viaje fue absolutamente perfecto. El servicio al cliente en la ubicación de ORLANDO fue excelente. Nunca me sentí apresurado. Gracias KEVIN por el gran servicio y por explicarme todo.

United States of America (USA)
Toyota Corolla
8/17/22

Pros: This place is wonderful great staff and the Managers Lauren and Marisol are wonderful.!! went above and beyond to help me with my nice very nice selection of beautiful vehicles

United States of America (USA)
Nissan Sentra
8/17/22

Pros: KEVIN AND CAROLINA possesses phenomenal customer service skills. Personally, it was a great rental experience from start to finish: rental rate, vehicle selections, and locations. I will recommend SEVEN AUTO RENT to colleagues, friends, and family members as the top choice when looking to rent a car!

United States of America (USA)
Ford Focus
8/17/22

Pros: My wife and I visited Florida Orlando I Drive/ Sonesta Hotel ES Suits for a two week holiday during our visit we decided to rent a car, we meet a lovely young man called Mr kevin, What a lovely gentleman, very professional courteous, friendly, kind hearted and thoughtful, he listened to are needs as we had two teenagers and made our holiday one to remember kevin is an asset to your company he has the right attitude and enthusiasm for the business and if he ever comes to the UK.

Canada
Honda Accord
8/16/22

Pros: We didn’t rent the car because when we arrive to pay, the overcharge us for 657$ over the rent price.

United States of America (USA)
Hyundai Sonata
8/12/22

Pros: nothing this place is a scam

Cons: renter beware!!!!

United States of America (USA)
Hyundai Elantra
8/11/22

Pros: Nothing.

Cons: Horrible service. the amount quoted on discover cars is not the amount they give you at the front desk the price is quoted more than double. After a long flight a shuttle bus dropped us off and we were stuck outside late at night in a bad area . Seven autos doors were locked because the only person that was working went to go get a snack. Car smelt odd. they forced us to get the insurance when they don’t accept any except for the 5 insurances they have posted with a $300,000 policy.

United States of America (USA)
Hyundai Elantra
8/11/22

Pros: Good, and polite.

Cons: Started waiting in next door office, only to be told that Seven Auto was around the building at the back. There should be a sign sayign Seven Auto is in the office at the back.

United States of America (USA)
Hyundai Accent
8/10/22

Pros: Nothing - we wound up not even getting a car from them.

Cons: Deceptive policies, hidden costs.

United States of America (USA)
Kia Rio
8/6/22

Cons: They FORCE customers to use their insurance even if you have your own coverage. The personal body injury HAS to be at least $300,000.00!!!! Who Carrie’s this much body damage!!! They always figure out a way to MAKE you pay!!! NEVER AGAIN!!!

Puerto Rico
Toyota Yaris
7/29/22

Pros: Professionalism and speak your language.

Cons: In occasion,the waiting.

United States of America (USA)
Hyundai Elantra
7/29/22

Cons: First of all. Finding the right shuttle to take you to the rental car office (miles away from the airport) was confusing. They don’t have a shuttle with their name on it. And when you dial their phone number, it goes to a voice mail that hasn’t been set up yet. Somehow I managed to find their WhatsApp contact information and had to chat with someone to get directions. Their response was not immediate (5-10 minutes before getting a reply) so that was frustrating!

United States of America (USA)
Nissan Sentra
7/27/22

Pros: Nothing, they seemed to think there was nothing wrong with the playing tricks. Especially when there is was no available rental thru anyone else.

Cons: Again playing tricks to get us to pay more. Complete bs

United States of America (USA)
Kia Rio
7/15/22

Pros: The people at the front desk were hospitable

Cons: Car was 4 years old. Was told I would not have to purchase additional insurance at first, but was not so. Had I known I would have gone with a more known car rental company.

Canada
Hyundai Elantra
7/13/22

Pros: The sales person was kind despite our frustrations.

Cons: The online booking option did not ask us to purchase insurance at the time of booking that was mandatory. It was misleading. They were also closed on Sunday the day we dropped off the car so we were 40 minutes trying to find someone to confirm we could leave the car there.

United States of America (USA)
Nissan Versa
7/12/22

Cons: company canceled my reservation. They knew when our plane was arriving and that we still wanted the car and they canceled based on it arriving an hour or more later than requested. Horrible place!!!!

United States of America (USA)
Nissan Versa
7/8/22

Pros: nothing

Cons: the deception. the force u to take their insurance...it seems innocent enough but they are looking for $300,000 coverage...I highly doubt that's the normal amount that auto insurance does for collision. My insurance didn't have that much coverage. Also, they had a policy over not going over 50 miles a day. Also, if you didn't take their $10 a day fee to be able to use their EZpass, then if you went thru a toll by accident, they would charge you a penalty of $25 plus the toll! It's a crime!!!

United States of America (USA)
Nissan Versa
6/16/22

Pros: I arrived they say they don’t take my insurance (travelers) they only take 4 specific insurance which was never listed upon my booking. It took nearly an hour to shuttle from the airport to them, and with all the hidden fees I still received a Fisher Price car at the cost of a Cadillac.

Cons: Agents were fairly nice. Their hands were tied through this booking company.

Canada
Nissan Versa
6/1/22

Pros: Car was damage at pick up

Canada
Kia Rio
6/1/22

Pros: The insurance policy is RIDICULOUS

Cons: It cost way to much,it’s the same price as renting from the airport,without the shuttle hassle

Canada
Hyundai Accent
6/1/22

Pros: The overall service that they provided was great! They were friendly and helpful!

Cons: I was taken back by the insurance! I agreed and paid on an 8 day rental of $245.78USD and when I got there and found out about the insurance which was printed and framed and their desk! The price ended up being $742.65 USD for that price and for when I booked it, I could have gotten a bigger vehicle, with unlimited mileage!

United States of America (USA)
Hyundai Accent
5/28/22

Pros: Helpful agent!

Cons: Price. Reserved for $170 - with tolls, insurance, taxes, etc., it was over $400

Canada
Toyota Yaris
5/27/22

Pros: The cost of the car online and once booked was considerably different at the checkout counter when picking up the vehicle. We declined the toll pass and stated we would pay out of pocket. We were told by the car rep that was okay. When we returned the vehicle, with our toll receipts in hand we were met with confrontation and was going to be charged the toll fee plus a surcharge ($25 each) because we used the tolls. We did agree to pay only one.

Cons: We provided insurance documents when picking up the vehicle but because it wasn’t “one of their four recognized companies” we had no choice but to pay for the added insurance. We have never had an issue with any other car rental prior.

United States of America (USA)
Nissan Sentra
5/20/22

Pros: Poor customer service

United States of America (USA)
Toyota Yaris
5/20/22

Pros: The shuttle driver was nice.

Cons: Extra fees. Run around. And dishonest practices around the Sun pass.

United States of America (USA)
Hyundai Accent
5/17/22

Cons: No advanced notification of the insurance limitations of existing owners policy companies and therefore forced to pay $59 a day your insurance

United States of America (USA)
Nissan Versa
5/14/22

Pros: Total scam. Worst experience. Never use them.

United States of America (USA)
Nissan Sentra
5/14/22

Cons: Our insurance company was not approved with that company and we canceled it was going to cost us over $500 to rent the car we booked for $162

United States of America (USA)
Honda Accord
5/10/22

Pros: They were very responsive with text messages.

Cons: I had State Farm insurance, but did not have $300k in property damage, so I had to purchase insurance at the desk. They also say you can’t change insurance to fit their policy unless it is 14 days in advance.

Canada
Honda Accord
5/5/22

Pros: Company was a scam Old car with 70000 miles on it and damaged . Scam company would not accept my insurance . Had to purchase theirs . Upswell on everything and very deceptive

United States of America (USA)
Toyota Yaris
4/30/22

Pros: I definitely don’t

Cons: You need to put real final prices of the car rental, that's like a scam

Canada
Nissan Sentra
4/29/22

Pros: We thought it was going to be the best price but in the end there were lots of hidden charges and upselling.

Cons: The bill is not the same as what I was quoted. The car was damaged. There were lots of hidden fees.

United States of America (USA)
Hyundai Accent
4/27/22

Pros: The email with 360 pictures was good and we didn’t have to wait too long for the shuttle

Cons: Total scam on insurance ($42/day), which doubled the week rental from $400 to $900. They wouldn’t let me waive it because my primary insurer, USAA, wasn’t one of the 4 they accept. I also have Progressive for my RV, but they wouldn’t take that either because I didn’t have $300,000 property coverage. Also watch out for the toll transponder scam. They wanted $10/day just to use the transponder plus the cost of tolls or $15/day to cover tolls. Without paying the transponder fee, there’s a $25 fine.

United States of America (USA)
Toyota Yaris
4/27/22

Pros: Seven Auto never provided a car to us. We landed within business hours and the phone number said the voicemail box was full. We tried calling numerous times, leaving us searching for another call while stranded at the airport.

Cons: No service provided by Seven Auto. We booked a car for 9:00pm, landed at 8:30pm, called the company, and received a voicemail box is full message around ten times. I told Discover Cars about my experience to which they said the company said “we were late for our car, so the company gave it away,” even though we landed early and were within business hours. I sent screenshots of everything to receive a refund and have been ghosted by Discover Cars. I would never use Seven Auto or Discover cars.

United States of America (USA)
Hyundai Sonata
4/26/22

Pros: Absolutely nothing

Cons: False advertising on rate. Force you to pay hundreds of dollars for insurance even if you provide proof of adequate insurance including a copy of the policy. Airport pickup bus has the name of other companies on it, but not theirs (and they don't tell you). Make you pay additional $100+ for toll pass and charge you for tolls on top of that. Rented 2 cars advertised at $133/week--cost well over a thousand after their add-ons.

Canada
Volkswagen Jetta
4/26/22

Pros: AWFUL EXPERIENCE, NO NOT USE EVEN CAR RENTAL

United States of America (USA)
Chevrolet Aveo
4/24/22

Pros: I did not rent a car from you due to fraudulent practices by your business. No charges should be on my account. Or I’ll file legal.

United States of America (USA)
Ford Focus
4/19/22

Pros: They were very friendly and helpful with all our questions and concerns

Canada
Hyundai Sonata
4/17/22

Pros: The car was clean and in good condition

Cons: The agents didn’t speaks in English No signage’s to identify the location

Canada
Honda Accord
4/12/22

Pros: Good service,great price

Cons: Nothing all good

United States of America (USA)
Kia Rio
4/1/22

Pros: The receptionist very beautiful.

Cons: One of the cars was not working right but they exchanged it quickly and no hassle.

United States of America (USA)
Toyota Corolla
4/1/22

Cons: I've specifically requested to drop off the rental car at 5:am Sunday 3/27, And it is indicated that the office hour is 05:00 -21:00 7 days week. However ,No one showed up to open up the place till 6:00 am!.And was very defensive by saying 'The office open at 6am!'. And was not helpful to get my daughter and I to the departure terminal ( my flight was at 6:51 am). All resulted in we missing our flight!. They just lied straight to your face! Don't take the risk of renting from this company!

United States of America (USA)
Hyundai Accent
3/25/22

Cons: They charged me extra. Also, we waited in the airport for their shuttle for about 50 minutes.

United States of America (USA)
Hyundai Sonata
3/24/22

Pros: Nothing

Cons: Everything, worst experience ever. Everything was a lie. The amount, the car, the insurance I paid for was a scam and I had to buy additional insurance which was $500+ more.

United Kingdom
Chevrolet Aveo
3/23/22

Pros: Courteous and professional.

Cons: Nothing.

Canada
Hyundai Accent
3/23/22

Pros: They cancelled us and left us stranded at the Orlando Airport after flying in from Canada and haven’t returned our deposit. We had to pay over six hundred dollars for a short notice rental car. Scary, nerve wracking, disappointing and horrible experience.

Cons: They cancelled us and left us stranded at the Orlando Airport after flying in from Canada and haven’t returned our deposit. We had to pay over six hundred dollars for a short notice rental car. Scary, nerve wracking, disappointing and horrible experience.

United States of America (USA)
Honda CR-V
3/23/22

Pros: Nothing

Cons: Everything. My flight was delayed and my

United States of America (USA)
Volkswagen Jetta
3/22/22

Pros: Friendly

Cons: Too expensive for what I received.

United States of America (USA)
Honda Accord
3/17/22

Pros: Return was easy.

Cons: Everything else. We felt as if we experienced bait and switch.

Canada
Toyota Yaris
3/17/22

Pros: Nothing

Cons: Charged you triple at the desk. Scammers. Don’t use this company

Canada
Toyota Yaris
3/17/22

Pros: Shuttle driver was friendly

Cons: Service was slow Car was old and high mileage Car door wouldn’t close After giving us another car, it rattled and shook…not sure if we’d make it to our destination

United States of America (USA)
Nissan Sentra
3/17/22

Pros: Nothing, terrible, avoid at all costs

Cons: Terrible service, would not take my insurance even though I bought some type of insurance with the rental, clearly states on my insurance paper that I have rental insurance, avoid at all costs, wanted me to pay $300 more dollars for their insurance, so I declined the car and walked out

United Kingdom
Honda CR-V
3/14/22

Pros: Nothing

Cons: Nobody spoke good English and Nobody seemed to care .

United Kingdom
Chevrolet Aveo
3/13/22

Pros: Not great ... ripped my mate off on returning his car for "other" damage ...but the main damage was on it when he rented it

Cons: Nothing good

Jersey
Chevrolet Aveo
3/13/22

Pros: It was a car to get me round for my holiday

Cons: The service I got from the agents was horrible, make me have a panic attack, and very stressful

United States of America (USA)
Toyota Yaris
3/12/22

Pros: Absolutely nothing.

Cons: We waited 45 minutes at the airport for the shuttle service to arrive. The info said the rental office wS minutes off site - very close. We called the number provided several times & it seemed like the csr refused to pick up the phone. Shortly after the 1st call I received a text message they were on their way. 20 minutes later i called again. Text message reply again saying there was traffic - (not true) We waited 45 minutes for the shuttle. Once we arrived the price changed to an addition $350

United States of America (USA)
Toyota Yaris
3/11/22

Pros: Nothing. Worse experience I’ve ever had.

Cons: Went in expecting to pay $500 less than they charged me. They took over an hour to pick us up from the airport. Didn’t have room for all of us so one person had to go get the car. It was really hard to shake off the feeling of being completely bait and switched and that bled into the enjoyment of the trip. I wasn’t expecting to pay $500 so we didn’t have enough to do other things planned while there.

United States of America (USA)
Honda Accord
2/24/22

Pros: Staff accommodated unexpected minor changes with the rental without issue.

Cons: N/A

United States of America (USA)
Honda Accord
2/24/22

Pros: Nothing. Uh is was the worse experience I’ve ever had with a rental company or any company for that matter.

Cons: The number they provided to call if our flight was to be delayed was: 0013213501439. Not even they way a phone number in the US is written. When I called to let them know our flight had been cancelled and we were delayed by five hours I got “this number has a voicemail that hasn’t been set up yet”. When I finally got the shuttle with my three kids to “seven auto” I learned my reservation was cancelled. They still had a car but wanted to charge me over $500 more than whatI booked online

United States of America (USA)
Nissan Sentra
2/22/22

Pros: Nothing

Cons: Just about everything

United States of America (USA)
Honda Accord
2/21/22

Pros: ABSOLUTELY NOTHING

Cons: Everything

United States of America (USA)
Nissan Sentra
2/17/22

Pros: Nothing. This is the worst car rental I’ve ever had. I have insurance, I bought the extra insurance on Kayak, & they STILL said I didn’t have enough insurance. I’ve never had this experience before.

Cons: They gave me false information, they lied to me, they did not communicate effectively or efficiently, the car was banged up & was not full with gas.

United States of America (USA)
Toyota Corolla
2/15/22

Pros: Nothing, poor communication, poor pick up services, poor location, poor hours, wrong phone number in the reservation.

Cons: Hiding fees and more hiding fees.

United States of America (USA)
Toyota Yaris
1/31/22

Pros: Seven auto?? I rented from cars 4less-which was horrible!

Cons: Seven auto/ I rented from cars 4 less-so BAD!!!

United States of America (USA)
Chevrolet Aveo
1/27/22

Cons: There were many hidden costs. They told me what my insurance said was wrong and charged me a huge amount for insurance coverage. Then you have to pay for a package of tolls which they don't tell you about online. The car also smelled like someone tried to cover up a smoking smell. The steering column and brakes both made bad noises.

United Kingdom
Toyota Camry
1/26/22

Pros: Very efficient WhatsApp communication. I had to extend the rental and that was simplicity itself.

Cons: Long wait (~45 mins) at the airport for bus to the rental facility. Car was in very good condition except a constant whine (from the transmission?)

United States of America (USA)
Ford Focus
1/21/22

Cons: They change the rules in regards to PDL coverage. They have a sing on their counter that this information is not in the voucher or rental agreement. It ended up costing me $120 more that my initial $19 at the couter.

United States of America (USA)
Hyundai Sonata
1/21/22

Pros: Nothing! Worst company ever!

Cons: Everything! Never again will use either service!

United States of America (USA)
Ford Focus
1/20/22

Pros: Absolutely nothing

Cons: Just overall a horrible place to do business

United States of America (USA)
Ford Focus
1/19/22

Pros: Excellent service the search at the airport was less than 10 minutes a transport looked for us and did not get to where the car was and everything was very fast thanks for the attention of the staff that works at SEVEN AUTO

United Kingdom
Hyundai Elantra
1/7/22

Pros: Price but I guess you get what you pay for, thought the car had 17k Miles on… was 178k when I looked Proper…. Good job it was a VM that could just about handle it

Cons: The extra charge I paid for tolls even thought I pre Paid my tolls

United States of America (USA)
Volkswagen Jetta
1/4/22

Pros: The agent when picking up the car was easy to talk to she was a pleasure dealing with.

Cons: The agent dropping off the vehicle was rude very court. No people skills. Made us late for our flight.

United States of America (USA)
Toyota Yaris
1/3/22

Pros: It was a great service, new cars Amazing attention the staff was super polite!!

United States of America (USA)
Kia Rio
1/3/22

Pros: This rental car company was a scam. This site needs to be removed from your website to ensure other customers are not affected by this company.

Cons: I was extremely frustrated and upset with this rental car company. My wife and I arrived to their "office", which was attached to another car company and found the doors locked at 9:30am when the website says it opens at 9am. We tried calling the business atleast a dozen times. We were unable to leave a voicemail because their voice-mail had not been set up. We received no return calls from the business. The money we put down for the deposit was taken and I was unable to get a refund.

Canada
Toyota Yaris
12/31/21

Cons: Online 300$ at the end 765$ … not at the airport you at to take a shuttle 10 minutes

Canada
Chevrolet Spark
12/29/21

Pros: Nothing; they literally ripped me off and I was forced to return the rental early then rent another car.

Cons: They left me in a the parking lot with the wrong keys for the wrong car for an hour. (The agent left to go pick up her kid) They refused to put on a secondary driver. So I had to return the rental early coating me an extra 200$ then rent another car. They where rude and when I tried to find out why they could let add a secondary driver the manager hung up on me repeatedly. They literally ripped me off and I can not believe you send people to this place. It makes you look terrible.

United States of America (USA)
Toyota Camry
12/28/21

Cons: Charged $350 insurance on a $100 rental because they didn't accept my USAA insurance coverage. Then they tried to give me a car with body damage. When we tried to return the car at 5:30am to catch our 7:30am flight, they were closed despite publishing their return hours starting at 5am. The rep finally arrived at 6:05am.

United Kingdom
Nissan Sentra
12/21/21

Pros: Nothing.

Cons: Seven Auto expect you to pay on arrival where they try and manipulate the price and add more charges and taxes. The staff are rude and do not speak English. The off site location is dark and dodgy. The first car was covered in dents and the tyre air pressure light was on. The agent said it was just a faulty light, but I insisted we change cars. The second car had fewer dents but in this one the air bag fault light stayed on. But after 40 minutes I took the car. They also took a £1000 deposit

United States of America (USA)
Honda Accord
12/17/21

Cons: Still waiting on my $1000 credit

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