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Europcar at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I cannot judge Europcar, because the rental company was Fox. The rating above is for Fox. The car was better than I was waiting for.
Cons: Livia said that there is no way to drive to Westgate Town Center without the toll roads. I doubt it but then I asked how can I pay the tolls; with credit card or coins or notes? She said: no cards or coins but notes. Then I was in problems at the first toll while I got our for the Sand Lake Road. I had no coins. Fortunatelly behind our car was another car and a lady who gave me 1,50 USD in coins.
Pros: Speedy check in and check out
Cons: Had to wait too long at the airport for pick up
Pros: Helpful service.
Cons: It wasn’t made clear that Europcar is also called Advantage. When we arrived at Orlando airport we couldn’t find the desk for Europcar. It wasn’t until after an hour
Pros: Not much
Cons: It was not obvious which desk to go to as Europcar is not a brand at Orlando ariport. The agent at the desk was very confusing to deal with. Eg he did not explain the toll system at all well. The car we upgraded to was a good size and comfortable for my kids. However, it did not have remote cental locking (in 2019!!!!), it did not have a sat nav, it had a slow puncture on the rear left, it was due a service, it was very dirty around the rear row of seats, it had loads of scratches.
Pros: The feul cap would not open, so I had to go back to the villa, and eventually find a way of opening it.
Cons: The extra things on the bill, as in, the toll charge gadget. Cost a total of 140 dollars, when I only went through maybe a dozen tolls. Other extras, didn't know what they were for.
Pros: The service provided in Orlando was not Europcar, but an affiliate so that was a bit of a surprised from when I booked the car. However, their price was the cheapest that is why I booked with them.
Cons: I have no issues with Europcar, however, their affiliate Advantage in which my car was actually hired were very pushy and attempted half a dozen times to pressure me into an upgrade, even when I bluntly and explicitly refused. The car I hired also wasn't washed or cleaned, and was poorly inspected. There were multiple minor damages that I had to report before driving off.
Pros: Got great car for great price from member of staff who was really helpful.
Cons: We didn't know to look for a desk under different name. So we looked for Discover Car Hire and European when actually the car was collected from EZ cars or Advantage car hire.