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NextCar at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They didn’t even pick us up from the airport to get a car.
Cons: Service by phone was awful. 45 min wait to speak to someone who was notable to help.
Pros: Fast and quick
Pros: Nothing is good at all.
Cons: Nothing is good with NextCar. The agent who gave the car was showing attitude and no response at all. It took almost 1 hour to get the keys. Car is not yet all in good condition. Strongly not recommended NextCar even the prices tempting you.
Pros: The car worked well.
Cons: All the hidden costs.
Pros: Shuttle to and from the airport. Car condition good overall and had no mechanical issues.
Cons: Extra unexpected fees, including that I could use my insured but needed to pay more for additional coverage. Car smelled like smoke.
Pros: Nothing, the worse compay,already wrote bunch of bad reviews,.
Cons: The worse customer service ever
Pros: It was a horrible experience that next time i take a vacation i will have to drive my own vehicle due to me not wanting to go this horrible experience again. I would rather drive 20 hours to get to where i need to than to rent from this company again.
Cons: It was a horrible experience that next time i take a vacation i will have to drive my own vehicle due to me not wanting to go this horrible experience again. I would rather drive 20 hours to get to where i need to than to rent from this company again.
Cons: the front desk agent wasn't fair. they require car insurance coverage that almost no one has, and when I got to the counter i asked the agent if I could call my ins co to make the changes they require and he said ok. After 20 minutes, I was able to prove through the insurance declaration page that I did make the changes they require. he wouldn't accept it he said because I didn't have the coverage when i came in the door. he wanted to charge me $100 more for the rental but when i got u
Cons: What a joke of a rental company they are. They advertise low rates, then when you go to pick up the car. They tell me I need to have a minimum 300 k liability insurance. I have State Farm and covered for 100/300 k. They told me it was insufficient and would not rent to me unless I bought their insurance at $26 a day. The rep was very rude and unprofessional. Said to me you want the car or not. Highly do not renting from this company.
Pros: None of the service
Cons: Bad customer service, Bait and switch fees, took forever for the shuttle to get there. so on and so forth
Pros: The people were nice
Pros: Add lots of additional charges at last minute like insurance management fee of $75 and do not allow tool tag so needs to purchase from them. Never rent car again
Pros: Literally nothing!
Cons: The insurance I had to add even though I have car insurance and credit card car rental insurance, the worker was taking pictures of my id and credit card with her personal cell phone and then called someone and was whispering to then while still doing all my stuff, it took nearly 2 hours to get my car and they only allow one person per party inside while the others sit outside in the blaring hot weather.