Yours Car Rental at Orlando Airport

Pros: No phone number worked to speak with anyone. Could only text a number

Cons: Business hours were not correct opening after car hard to be dropped off to make flight.

Pros: Nothing

Cons: Attitude... take it or leave it... and BTW, get yourself an Uber out of this place... never picked up phone... will NEVER repeat

Pros: Not much. We waited for over an hour for someone to come pick us up, it would’ve been longer if another rental company’s driver called Yours to tell them we were still waiting. Car was 6 years old and worn. Windshield wipers were old and worn.

Cons: Booking the car required the payment. The price was good but when picking up the car the company only accepted 4 insurance companies, and ours wasn’t one of them, so we had to paid an extra $300 for insurance to rent the car

Pros: Had to cancel because car we reserved and paid for was not available on the day of pick up. It was a reservation! You should have had it because we reserved months before our trip. We were very disappointed because of the stress you gave us.

Pros: Absolutely nothing

Cons: Scamming me

Pros: Drove us to the airport

Cons: Charged for car insurance and would not allow me to use my own car insurance

Pros: Nothing

Cons: You ripped me off

Cons: Transparency is terrible.

Pros: The entire experience along with your response to me trying to get in touch with you is a 0. I want a number to someone who will respond. I’m filling a criminal report with the police

Pros: It was quick.

Cons: Cars already had a lot of damages, had to request a swap since the first car’s AC was not working. Final price was not honored.

Pros: General condition of the car poor showing its age

Cons: price change at the desk

Pros: Everything was great

Pros: I was not able to rent from Your’s rental, and requested a refund immediately after.

Cons: Very unprofessional and language barrier and lack of understanding and information.

Pros: There was no car provided

Cons: Nothing! Zero customer service!

Pros: Kevin is an excellent agent , very professional, knowledgeable and kind . Thanks so much Kevin

Pros: Nothing

Cons: Terrible service, couldn’t get in touch with anyone, guy late to the office, charged ridiculous fees over the cost of rental, felt very criminal and no support from discover cars. Car was terrible condition, dents and rust and stained inside. Hub cabs barely fitting the worn tires.

Pros: the representative was very friendly and welcoming. He handle himself very professionally. If it was only base on the representative i would recommend this place for all my friends and family

Cons: The car was of poor quality. It had the check engine light now, dents and the senors were off.

Pros: I never got the vehicle. The shuttle never showed up to pick me up.

Cons: I never got the vehicle. The shuttle never showed up to pick me up.

Pros: The rental agent was helpful and professional, but I never should have been booked for a car that you didn’t even have.

Cons: I was booked for a car that did not exist. When I asked for a refund, it took over 48 hours to get a response. When I finally did get a response, it included a lie as to why the car did not exist.

Pros: NOTHING

Cons: The lies I received from them

Cons: The unexpected charge of Property Damage Waiver.

Pros: absolutely nothing.

Cons: This was more of a bait and switch. They canceled my reservations when I refused to pay $390 for $300,000 in insurance for 4 days. On top of that, they tried to give me a car with structural damage. It was more like a true rent-a-wreck.

Pros: Scam, the company also calls seven auto, hidden taxes and diferent prices thanks annouced

Cons: Scam

Cons: Rental car had 289,000 miles in it with a damaged front end. Speakers only worked on the passenger side. No fuel in the tank

Pros: Please do not rent from this supplier. The amount of money in the agreement is not the amount you are paying. Also money that they charge for the deposit won’t be returned. It’s been 3 weeks since I rented from them and they promised to refund the deposit back however the money has not been returned and now they don’t answer my calls and texts.

Pros: Nothing

Cons: See my comments.

Pros: Nothing

Cons: They are running an insurance scam where they charge $300 when you arrive if you don’t have 300k in coverage. Read Google reviews

Pros: Nothing. Ther was no service.

Cons: I liked nothing of my experience.

Pros: nothing

Cons: Lack of disclosure, unreasonable insurance policy

Cons: I didn’t feel it was communicated well the car insurance information. In fact it was terrible

Pros: The agents that process the return when I brought it back were great.

Cons: Took 40 minutes to get from the airport pickup to the rental location. Doors were locked, so I had to get find someone to help. Added extra Insurance and Toll fees and I had no option to decline them. Felt deceived and tricked as did the 3 other customers that were in line before me. Also, was booked under Yours Car Rentals, was contacted by Seven Auto for pickup instruction, and the receipt came from Stark One. This seems like a scam shell company structure.

Pros: Worst decision ever to try to rent here

Cons: They did not accept our personal auto insurance or payment we used to reserve the car. When I said we wanted to cancel said there was no charge HOWEVER the initial charge of $120 is still on my credit card and do not want to create it back.

Pros: Nothing at all. Never again with your company and I’ll make sure to write public reviews online

Pros: nothing

Cons: 1.additional insurance charge 2.old car with a number of functions not working 3. overall condition of car was below average (dents etc) 4.waiting time to be picked up and also dropped off

Pros: Nothing

Cons: Total rip off

Pros: No service no rating

Cons: If I was told there was no car I could have rearranged rather than wait for 2 hours

Pros: Had to cancel reservations. Car company wanted to add additional unnecessary insurance for $19.99 each day for $300,000 coverage. Ridiculous when I had my own insurance and the coverage from my Credit card. Bad service overall

Pros: Nothing

Cons: What service?!

Cons: Hidden fees at counter in which i purchased insurance via your site w w they still charged me an extra 189$

Cons: The rental representatives took a long time to give me my car rental.

Pros: This car is not ready to be rented. Car headlight not clear at night which can be dangerous,Tire light on even after I put required air in, car shakes at time when u driving. Disappointed

Pros: Not a thing

Cons: You don’t deserve my time on this.

Pros: The car itself was fine

Cons: It's a SCAM trying to get more money even when you have already purchased the insurance and have your own.