Orlando Int. Airport (MCO), Orlando, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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Easirent at Orlando Airport

1777 McCoy Rd, Orlando, FL 32809
001 4 075 491 020
Pick-up instructions
Once you have arrived and collected your bags please give us a call at +1407-549-1020 to arrange a shuttle. proceed to level 1 ground transportation A or B side. Once on Level 1, proceed to the deignated rental car pick-up area at spaces A11, A12, A13, or B13. -- Non Airport Collection - Please collect from our office located at, 1777 McCoy Rd, Orlando, FL 32809, United States
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Nissan Altima
May 13, 2022

Pros: Did everything as they should have

Cons: Price was a bit expensive

United States of America (USA)
Toyota Yaris
May 10, 2022

Pros: It was so easy to drop it off

United Kingdom
Toyota Yaris
May 8, 2022

Pros: When returning the car an Agent called Jose was extremely efficient, friendly and waste no time checking the car and confirming the return. He explained about the deposit return and was a credit to the company compared to the stress & pressure used when collecting the car.

Cons: Pressured to purchase additional insurance cover. Used scare tactics saying the current SLI cover did not cover me properly. Then insisted I sign a form claiming I had refused SLI insurance for my rental period. I stated I would not sign as I had SLI insurance sa stated on my voucher. Took 1 hr refusing to sign any form or pay additional cover before the agent allowed us to take the car. Bad experience collecting the car. Good experience returning due to Jose’s professional approach

United Kingdom
Nissan Sentra
April 26, 2022

Pros: Drop off was quick

Cons: Condition of the car was not cleaned outside or in and there was a smell that required a freshener to be used. They didn't seem to be aware of the excess insurance I'd paid in advance and wanted me to buy extra insurance, eventually asking me just to sign a waiver. Also the charges for toll fees were excessive at $10 per day, making out that we'd need toll coverage continuously even though we used the tolls maybe four or five times the whole trip. No GPS in the car. Would not use again.

United States of America (USA)
Toyota Yaris
March 31, 2022

Pros: My agent was professional and polite

Cons: The car I rented from was easirent.com that was found on your site. I would not utilize your site that has them for a referral. Terrible customer service at the rental company. Limited signage on what to do upon arrival at rental. Upon return it took me half an hour to turn in my keys. Customer service was taking care of renters, but no one available to check my return. Car was dented, not washed and I had to put a full bottle of washer fluid in car.

United States of America (USA)
Nissan Altima
March 26, 2022

Pros: attendants were very pleasant and courteous upon arrival and departure to pick up vehicle.

Cons: tire pressure sensor was illuminated during entire time of rental usage.

United Kingdom
Toyota Yaris
March 7, 2022

Pros: The car was fine. Drop off was quick and seemed efficient.

Cons: They pressured me to take out further insurance (I'd already topped up my insurance) when picking up the car and wouldn't let me take it without. They then refused to give me a physical proof of satisfactory return when I dropped it off (it was certified fine; I returned it full of gas and in perfect condition). They said it would be emailed; nothing has been emailed. It all made me feel like I was being taken advantage of.

United Kingdom
Nissan Altima
March 6, 2022

Pros: Nothing

Cons: We queued for one and a half hours in a very warm room, the man that served us was rude, they added £200 on the top of the original price quoted, i had to ring constantly for 5 days to get my contract emailed to me,

United States of America (USA)
Hyundai Santa Fe
February 18, 2022

Pros: Iris was excellent/ professional

United States of America (USA)
Nissan Sentra
February 4, 2022

Pros: My car was brand new with just 4 miles on it!

Cons: Everything was honestly great and much appreciated!

United Kingdom
Nissan Sentra
January 30, 2022

Pros: Total disgusting

Cons: They exasperated about everything to get you to have all the extras

United States of America (USA)
Nissan Altima
January 21, 2022

Pros: Good Car received.

Cons: Insisting on purchasing additional coverage while my credid card already provided additional coverage.

United Kingdom
Hyundai Santa Fe
January 7, 2022

Pros: The guy on the desk apologised about the long wait time to pick up the car and offered us a complementary upgrade to a slightly larger vehicle to compensate for the inconvenience caused. When we arrived at the airport, the shuttle bus was waiting for us to take us to the Easirent desk.

Cons: When we arrived at the Easirent desk, we were told the computer systems were down and had to wait in a very crowded waiting room for nearly 2 hours. Even though we had checked in online ahead of our arrival, this was dismissed as they still needed the computer systems and so paperwork for each customer had to be completed manually. However the car given did not come with a built in sat nav even though it was a newish car as the software had not been downloaded & it also stunk of cigarettes.

United Kingdom
Toyota Yaris
December 27, 2021

Pros: When dropping off a friendly and informative staff. Shuttle bus service very good

Cons: Shuttle bus long wait, nearly 1 hour. On arrival only tried to sell full coverage. I declined and made it clear I required no extra charges. Response was to state that deposit would take 30 days to reimberse because not full coverage. Stated I had $900 still to pay according to their records despite $0 paid in advance on your paperwork. Easirent had to contact main office to confirm $0 to pay. Tried to add 'toll' charges giving incorrect information on toll cash payments instead of prepaid.

United States of America (USA)
Toyota Yaris
December 26, 2021

Pros: Absolutely nothing

Cons: To much to list

United Kingdom
Hyundai Santa Fe
December 16, 2021

Pros: Nothing.. absolutely dreadful

Cons: Filthy car, ‘maintenance required’ constantly flashing in the dash, covered In scratches, tyre problems, broken touch screen. 30 mins hard sell for ‘extras’. Paid >$100 more than you quoted due to ‘airport subsidy’ not quoted in the price. Absolutely appalling.

United Kingdom
Nissan Sentra
December 13, 2021

Pros: Nothing

Cons: They attempted to offer a car of a lower specification than the one reserved which had a drivers seat that could be moved due to a fault. They were forced to provide me with a car that matched the specification I had reserved. They attempted to scare people in to paying for the E-Z toll pass at $12 per day + taxes. They suggested that many toll booths are unmanned with no other means to pay. We travelled to Sebastian and had day trips where we only encountered toll roads around Orlando.

United Kingdom
Nissan NV3500
December 8, 2021

Pros: There where trying to take £1800 off my car if I didn’t take more insurance and sunpass in Florida Orlando Dirty throw out the motor also never check the motor with me so please if you find yourself uses this company please take a video off the motor in and out

Cons: They made me take ever thing they had to offer or they where take £1800 on my card witch I never had so I had no choice but to take it Plus they tried to say I bumped it. Just glad I taking a video off the motor in and out & for the dirty with in & out the motor. Just not happy at all It was meant to be a 12 seater I was getting. I got a 10 seater

Israel
Toyota Yaris
November 30, 2021

Cons: 1. The vehicle smelled of cigarettes. 2. I could not get customer service for several days 3. I paid for a service that I didn't need

United States of America (USA)
Nissan Altima
November 29, 2021

Pros: Customer service was fine, but car needed to be serviced.

United States of America (USA)
Nissan Sentra
November 24, 2021

Pros: It was easy to book online.

Cons: The driver from the airport was great, btw. The service at the desk was okay, but not great. The car smelled heavy smoke- it was very strong that we bought our own air spray. It caused me bad congestion. The glass inside was dirty and full of smoke fog- it was disgusting. The car ran well. They need to spend time cleaning the cars after they have been returned. Also, the gas was a quarter of a tank which in a way is fraudulent. Contract says full to full. Overall, it was a poor experience.

United States of America (USA)
Hyundai Santa Fe
November 9, 2021

Pros: Cheap

Cons: Very very slow customer service

United States of America (USA)
Nissan Sentra
October 11, 2021

Cons: Car was dirty and smelled like smoke.

United States of America (USA)
Toyota Yaris
October 7, 2021

Pros: It was cheap

Cons: The drop off process sucks, the check in process sucks,

United States of America (USA)
Nissan Sentra
October 5, 2021

Cons: The agent took advantage of us and made tricked us into getting insurance without our authorization, just for his own interest. We stated we did not want insurance and when he asked my husband to put his initial/his only intension was to trick him- while we were thinking we were just getting the paper work for the receiving of the car. He was very deceiving and dishonest. Employees like this are not a good representation of your company. We will fight to get our money back since this dishone

United States of America (USA)
Nissan Altima
October 4, 2021

Pros: It was great service - the car was dirty on the outside but agent did a great job and washed it before we left.

Cons: The toll fee that I paid - I only used less than a quarter of what I paid - from airport to Orlando and from Orlando to airport- I think the $11+ a day charge is too high especially if you are unaware of how much you are going to use it.

United States of America (USA)
Hyundai Santa Fe
September 13, 2021

Pros: Horrible services vehicles dirty and damage everywhere

Cons: They charge way too much for the cheap damage dirty vehicle they give u And on top of that yuyhave to inspected the vehicle your own self

United States of America (USA)
Toyota Yaris
September 2, 2021

Cons: Car needed tires and the windshield wipers were horrible. It’s Florida. It rains. Tires and wipers are critical.

United States of America (USA)
Toyota Yaris
August 9, 2021

Pros: No hidden fees

Cons: 1- I have to pay $33 a day for insurance, it's too much . 2- they open until 1:00 PM at Sunday, it's short too much day

United States of America (USA)
Hyundai Santa Fe
July 19, 2021

Cons: Over a half hour wait time just to see a representative to receive the keys for a car that was already paid for.

United States of America (USA)
Hyundai Santa Fe
July 3, 2021

Cons: The rep I got was rude & gave me a hard time. It took an hour and a half to get my car & was late getting to where I needed to be.

United States of America (USA)
Toyota Yaris
June 26, 2021

Pros: NOTHING

Cons: Easirental was the worst user experience renting a car. We was 3 hours waiting to have the car, and really BAD attention by the sellers.

United States of America (USA)
Hyundai Santa Fe
June 17, 2021

Pros: Car had a maintenance light on.

Cons: Charged $300 extra for extra driver.

United States of America (USA)
Nissan Sentra
June 17, 2021

Pros: Horrible Service. Thieves

Cons: Rude and ignorant personnel

United States of America (USA)
Toyota Yaris
June 9, 2021

Pros: easy and quick process.

Cons: Besides not knowing that i needed to be transported to an off-site office, I would've like to know that the rental company was easirest, when I booked my car it said it was with discover cars, therefore I looked for discover cars desk, just to find out I should have looked for easirent instead.

United States of America (USA)
Toyota Yaris
June 2, 2021

Pros: NOTHING

Cons: I was over charged. I paid a deposit online and when I arrived at the airpot no one was there to pick me up and when I arrived there I got hit with all these other fees and was told they never got a deposit when I clearly had the email and the print out of it as well as the receipt of payment. It took me the whole week asking them to give me a copy of the receipt & they claimed to email it when I asked the email it was not mines. I gave it to them once again and still have yet gotten it!!!!!

United States of America (USA)
Nissan Altima
May 30, 2021

Pros: Nothing

Cons: This was the worst service and car I have ever rented.

United States of America (USA)
Nissan Sentra
May 28, 2021

Pros: NOTHING !!!!!!

Cons: easypass for tolls a ripoff,charged me 90.93 for 7 days telling me i would 25.00 dollars penalty per toll.Also conned into paying" lost of use" ins.my credit card would have payed ,they in my opinion me robbed me out of 207.93.The car that i recceived was not clean ,the front full of dead bugs

United States of America (USA)
Nissan Sentra
May 25, 2021

Pros: Nothing

Cons: They insisted I take. Coverage when I showed them I had it. The agent was non caring

Colombia
Toyota Yaris
May 23, 2021

Pros: The car was in good condition, the shuttle service was on time, the staff was friendly

Cons: The time spent picking the car,

United States of America (USA)
Toyota Yaris
May 22, 2021

Cons: I did not they had no idea what was going on and it was extremely slow.

United States of America (USA)
Toyota Yaris
May 21, 2021

Pros: Stephone was a gem to work with. He was very helpful and gave me really good information about the city.

Cons: I despised the pick up time and the excuse for the delay (it took an hour). The excuse was "traffic". However, I saw several other companies come and go two or three times (one came four).

United States of America (USA)
Nissan Sentra
April 28, 2021

Pros: Worst experience ever. The girl on the phone was really helpful but you can only do so much with a terrible product

Cons: I am glad that I now know never to use “discount” car rentals because of how expensive it ends up being more expensive than enterprise.

United States of America (USA)
Nissan Altima
April 26, 2021

Pros: The shuttle driver on the way back was nice. However on the way to the airport had to wait for shuttle. It took me over two hours from the time I walked out at the airport until I had the car

Cons: Had to wait for two shuttles and finally got on the third one due to others waiting. Shuttles did not Accommodate very many people. Once I got to the rental company had to wait as well. Then the person helping me acted like I needed to buy toll pass. I never used one toll the entire time I was there. This cost an extra $70. I would never use this car rental company again. Actually actually kind of ruined my trip. I’ve traveled quite a bit and I’ve never had an experience renting a car like this.

United States of America (USA)
Toyota Yaris
April 23, 2021

Pros: not complicated with no one trying to sell extras

Cons: dated waiting area,reminded me of a bus station.just ok.

United States of America (USA)
Nissan Altima
April 19, 2021

Pros: The only good thing is the guy who drove us back to the airport was kind and helpful.

Cons: Manager went out to smoke while several people waited to get cars. Car was disgustingly dirty and no way it was cleaned based on covid rules. Car had bad tire so I had to put air in it every time we took it. Also, add oil light notification which changed our plans based on being worried about driving it. Lots of broken promises from the location and corporate office. Was told I would get refund and now I am fighting you for it through my CU. You should have zeros above as a 1 is high.

United States of America (USA)
Hyundai Santa Fe
April 16, 2021

Pros: Nothing

Cons: Poor customer service. Long wait @ agency. Long wait for shuttle pick up

Costa Rica
Toyota Yaris
April 16, 2021

Pros: Nothing

Cons: Did not pick car up as written contract said PIP was included and the desk refuted that.

United States of America (USA)
Nissan Altima
April 14, 2021

Pros: Nothing

Cons: Hidden fees / price to high for regular cars

United States of America (USA)
Toyota Yaris
April 14, 2021

Pros: They were really nice 😊

United States of America (USA)
Toyota Yaris
April 14, 2021

Pros: Absolutely NOTHING!

Cons: You booked me with a car with Easirent, who was absolutely awful. Dirty, unprofessional and unorganized. They tried to give multiple customers before me cars that were clearly involved in an accident, tried giving me a car with a broken tail light and each agent priced 3 different customers including myself a different price for the EZPass. Will NEVER rent from you guys or them again. Long line to pick up and drop off until we almost missed our flights. Shuttle drivers were the return agents.

United States of America (USA)
Toyota Yaris
April 13, 2021

Pros: Absolutely nothing. This was the worst rental experience of any kind I've ever had.

Cons: Everything. I was not even able to get the car I reserved in advance because they were "out of cars".

United States of America (USA)
Dodge Caravan
April 7, 2021

Pros: They actually had my car

Cons: Very hard to reach, I waited for an hour for the shuttle, not flexible at all on early return.

United States of America (USA)
Nissan Altima
April 6, 2021

Cons: If my contract was canceled because I put a.m. not p.m.. How can you charge me for two vehicles. And explain it to us ! 4 days =$1200. = crazy!

United States of America (USA)
Nissan Sentra
April 6, 2021

Pros: I hated every moment of dealing with this company.

Cons: THEY did not pick me up from the airport as requested, did not answer the phone at all, not one person spoke English completely so there were lies in translation. It was a true waste of money and I lost a whole day of usage.

United States of America (USA)
Nissan Sentra
April 4, 2021

Pros: Friendly desk representative

Cons: Shutttle needs to run more often or more shuttles need to be going, we had a party of 9 and had to split and then wait an additional 30 minutes

United States of America (USA)
Nissan Altima
April 1, 2021

Pros: It was cheap. Guess I got what I paid for.

Cons: Already told you

United States of America (USA)
Toyota Yaris
March 14, 2021

Pros: Horrible from start to finish This Easirent is the worst.

Cons: Everything they are the most underhanded sketchy outfit I’ve ever dealt with.

United States of America (USA)
Nissan Sentra
March 7, 2021

Pros: Cars available and free shuttle.

Cons: Easy and fast drop off.

United States of America (USA)
Toyota Yaris
March 3, 2021

Pros: Easy return

Cons: Excessive wait to pick up car

United States of America (USA)
Hyundai Santa Fe
March 2, 2021

Pros: Nothing. Will contact the Better Business Bureau. I didn’t sign up to get curse and be rude to.

Cons: The vendor and the front desk was rude, the car was not ready. When I ask about the term of the vehicle the lady gave me an attitude.

United States of America (USA)
Nissan Sentra
March 1, 2021

Pros: Not one THING!

Cons: EVERYTHING i WOULD NEVER RENT ANOTHER CAR FROM THIS COMPANY EVEN IF YOU PAID ME!!!!!

United States of America (USA)
Nissan Sentra
February 27, 2021

Pros: The car was super clean & great gas mileage! Everyone was nice & the process was easy except for being charged $60 for a sun pass I didn’t use or need. Luckily, Tania, the manager-on-duty was a TREMENDOUS help when I needed to extend my rental. She was so accommodating & I appreciate her so much.

Cons: I had to pay $60 for the sun pass that I never used. Wish I had known I wasn’t going anywhere near a toll road & maybe I should’ve been asked where I’d be before charging me for a needless expense. But I guess that’s how they make more money. It’s my stupidity for not checking my routes while I was there.

United States of America (USA)
Nissan Frontier
January 30, 2021

Pros: The process and value for the car I rented was great my only concern is that the waiting room was a little crowded and the wait was close to an hour.

United States of America (USA)
Hyundai Santa Fe
January 29, 2021

Pros: The service was great - agents were very helpful and efficient

Cons: VERY long line that moved slowly

United States of America (USA)
Nissan Sentra
January 13, 2021

Pros: Car was great

Cons: The rude service and demands and extra charges

Canada
Nissan Sentra
January 10, 2021

Cons: save you some money and rent somewhere else . they pick you at the airport to bring you a theyre office but when you are theyre they announce you the total price its not the total price they charge me over 200$ for an assurance . and you didnt have aany choice than pay exept if you want to take a walk to the airport or call a cab but its $$ again .the car was not so clean and the first car they provide it was a versa but a pay for sentra . but the front bumper of the versa didnt old in place

United States of America (USA)
Hyundai Santa Fe
January 4, 2021

Pros: The shuttle driver was a very nice guy and did a great job!

Cons: Took forever to get a rental car, car stunk like smoke, poor condition to rental facility. Just overall poor experience.

United States of America (USA)
Toyota Yaris
December 29, 2020

Cons: all the hidden fees

United States of America (USA)
Toyota Yaris
December 20, 2020

Pros: never use it again!

Cons: never use it again!

United States of America (USA)
Hyundai Santa Fe
December 10, 2020

Pros: It taught me not to skimp on rental car companies. Never again.

Cons: Disposable mask left on passenger side of car, car smelled like the attendant’s raunchy cologne, rear tailgate did not function properly, no sense of urgency to help customers, trash building/location.

United States of America (USA)
Toyota Yaris
November 20, 2020

Cons: I prebooked the car online and when I arrived they charged me more than I booked it for. I prepaid $25 and they told me they had no record of that. They also added insurance to the car without my consent even though I brought proof of my own insurance. When I brought that to their attention they stated they had "no way of refunding it" because the company is "based out of the UK". Car was a piece of junk-no power locks or windows, tires were bald and the brakes were grinding. I didn't feel safe!

United States of America (USA)
Toyota Yaris
November 19, 2020

Pros: N/a

Cons: They charge me twice

United States of America (USA)
Hyundai Santa Fe
October 24, 2020

Pros: Nothing

Cons: Everything!!!!! No one picked up the phone to pick me up. No one answered the phone for 3 days. Never got my rental and had to spend more money on a rental

United States of America (USA)
Toyota Yaris
October 24, 2020

Pros: nothing

Cons: everything

United States of America (USA)
Nissan Altima
October 7, 2020

Pros: First car had a loose front fender and a completely bald tire. Second car had mechanical issues

Cons: Just a poor overall experience

United States of America (USA)
Hyundai Santa Fe
September 2, 2020

Pros: It was quick

Cons: That I couldnt make any upgrades or remove things once I was there at the desk. I didnt see any phone numbers direclty where I did the booking online

United States of America (USA)
Toyota Yaris
September 2, 2020

Pros: nothing

Cons: They work for such a low life company

United States of America (USA)
Hyundai Santa Fe
August 26, 2020

Pros: not much. The attendant was nice.

Cons: Very small crowded parking lot, hard to move car. We didn't get the car class we reserved and paid for.

United States of America (USA)
Toyota Yaris
August 22, 2020

Cons: There was to many hidden cost

United States of America (USA)
Toyota Yaris
July 22, 2020

Pros: They could not be reached by phone

Cons: They could not be reached by phone

United States of America (USA)
Toyota Yaris
July 15, 2020

Pros: Easy drop off.

Cons: Wrong address in pickup and drop off instructions. No one answered the phone multiple times trying to call. When first arrived no one was at the reception counter for 10 minutes.

United States of America (USA)
Toyota Yaris
July 4, 2020

Cons: Car smelled like cigarettes

United States of America (USA)
Hyundai Santa Fe
July 1, 2020

Pros: They was very approachable very professional .

Canada
Nissan Altima
April 7, 2020

Pros: The price of the renting the vehicle was very reasonable

Cons: We have not heard back from Easirent about rebating one week rental due to the Covid 19 virus

Canada
Toyota Yaris
March 22, 2020

Pros: Everything was done fast. Don't get me wrong it was busy when I got there so I knew I had to wait. They could have hired more clerical staff at the front to move things faster.

Cons: They need a bigger place. Too small in that building for how busy it was. Need more space. I had no issues with the staff. Customers were rude but that is human nature at its best.

Canada
Nissan Altima
March 5, 2020

Pros: Dropping off the car was ok

Cons: Waited for about one hour for the shuttle van to come and when another told the driver about the long wait he responded by saying sarcastically “well I’m here” twice with no apologies whatsoever.

United States of America (USA)
Toyota Yaris
February 20, 2020

Pros: willingness to be helpful

Cons: selection of vehicles, not able to get someone on the phone locally.

United States of America (USA)
Nissan Altima
February 2, 2020

Pros: The price was great and the agents were friendly.

Cons: It took a long time to pickup the car.

United States of America (USA)
Nissan Altima
January 27, 2020

Pros: Nice staff

Cons: To long to wait for shuttle and check in

Canada
VW Beetle Convertible
January 26, 2020

Cons: Scammed into getting toll pass. Rude agent. Zero roadside assistance. Gave me no paperwork. Would NEVER recommend this company.

United States of America (USA)
Nissan Altima
January 25, 2020

Pros: The offered me an SUV when I had previously selected a smaller car.

Cons: They are extremely unorganized and the wait is ridiculous. They have a sign in sheet that we have to put our name on to get called. The staff does not move with any sense of urgency when there is a huge line in and outside of the establishment. The airport shuttle driver drives reckless. I ended up paying way more than I expected due to hidden terms. I will never rent from them again. The value was not worth the experience.

Canada
Toyota Yaris
January 20, 2020

Pros: Nothing at all. It was the worst experience I ever had.

Cons: I spent two hours to pick up the car. The car was old and dirt. The staff don't care with you are waiting. They add a lot of stuff in my rent to pay more.

Canada
Nissan Versa
January 17, 2020

Pros: Nice Car...Clean

Cons: Like everyone else they try to upcharge you for looking sideways..

Canada
Toyota Yaris
January 16, 2020

Pros: Airport pickup and drop off. Nice and clean car to drive.

Cons: NA

Canada
Chevrolet Tahoe
January 13, 2020

Pros: Efficiency of time

Cons: None

United States of America (USA)
Nissan Altima
January 6, 2020

Cons: Bad service, long time waiting and asking more other services

United States of America (USA)
Toyota Yaris
December 21, 2019

Pros: affordable price

Cons: slow check in, a car with strong cigarette odor, employee trying to charge me for insurance I don't want after providing all documents

United States of America (USA)
Nissan Altima
December 16, 2019

Pros: The man who processes our return and transfer back to airport was very nice and professional.

Cons: The pick up process, especially the horrible customer service received from desk clerk. Will NEVER use them again

United States of America (USA)
Chevrolet Tahoe
November 20, 2019

Pros: There has to be a better way to pick up the car promptly. The people that work for you (2) were fine. Every customer trying to get a car took 30 -40 minutes to go through what they needed etc. this was terrible frustrating and a waste of my life in your building. Can’t you have an express line or something. Or have a way to pay before and have the keys just waiting there for an express pick up. I would take a cab next time at much more expense than waiting around for two hours.

United States of America (USA)
Nissan Versa
September 30, 2019

Pros: Good

Cons: It was fine

United Kingdom
Nissan Altima
August 11, 2019

Pros: Nothing

Cons: We had an issue with getting picked up by the shuttle, the girl at the desk insisted on us buying a toll pass which was very aggressive. The car we were given had literally been parked by the previous hirer so hadn't been cleaned. We then had a mechanical issue with what turned out to be a flat battery however when I called the emergency number nobody answered despite me calling it repeatedly for over an hour - we were stranded with no means of communicating with the company. diabolical service

Canada
Toyota Yaris
August 5, 2019

Cons: They give you the car dirty, they car I was given had been crashed in the back. There are hidden fees and you end up paying more.

United States of America (USA)
Nissan Altima
April 27, 2019

Pros: The service provided by Jennifer was great

Cons: Waited one hour before could pick up the car, however once I got served, Jennifer was great

United Kingdom
Toyota Yaris
April 26, 2019

Pros: The car clean. Full tank.

Cons: Difficult to comtact on arrival to airport (their phone did not respond). Not all charges were disclosed at the moment of booking (i.e., insurance for "3rd party"). There were otrher customers (during pick-up and dropping offthe car) complaining regarding car booking cancellations (cancelled by the Easirent). There was a problem with car tire pressure.

Canada
Toyota Yaris
April 26, 2019

Pros: Lady tried to be helpful, policy is not her fault

Cons: Takes so long

United States of America (USA)
Nissan Versa
April 25, 2019

Pros: Nothing

Cons: They canceled my rental car, gave it to somebody else and wanted to charge double for me to rent the care once again. Filthy environment and terrible service

Venezuela
Toyota Yaris
March 31, 2019

Pros: Good service, friendly staff.

Cons: When dropping off the car there was no enough staff as they are also attending new customers.

Canada
Toyota Yaris
March 22, 2019

Pros: Original quoted price.

Cons: They did not honour the stated price and were exceptionally rude to me. I would like to discuss this in detail with a high ranking supervisor. My number is 416-827-4999.

United States of America (USA)
Toyota Yaris
March 20, 2019

Pros: My rental agent worked quickly to get me in and out.

Cons: My car was beat up, dented, the passenger door wouldn’t lock, but worst of all they gave it to me dirty. Inside and out. Not dirty as in “not clean enough” but as in “we didn’t wash it at all”

Canada
Hyundai Santa Fe
March 20, 2019

Pros: This was the worst experience ever The car was dented and scratched all over the interior was broke the the tire was flat which we told them before we left nothing but problems DO NOT USE THIS COMPANY

United States of America (USA)
Toyota Yaris
March 19, 2019

Pros: Car was in good shape

Cons: Difficult pick up. Took over 30 minutes

Canada
Nissan Altima
March 18, 2019

Pros: Friendly

Cons: It took 75 minutes to get on my way, due to insurance proof

United States of America (USA)
Hyundai Santa Fe
March 13, 2019

Pros: the car itself was fine

Cons: car was not ready 2 hours after scheduled time of pick up, location was severely understaffed and it took over an hour to pick up and drop off the car. surprise additional fees at the time of pick up - would not rent the car until i purchased a premium insurance policy (even though I have coverage with AMEX). good people but horrible system would never rent from here again.

Canada
VW Beetle Convertible
March 12, 2019

Pros: Great guy at the counter. Was great at letting me know about tolls and quirks with apps for those.

Cons: Nothing really.

United States of America (USA)
Dodge Caravan
March 8, 2019

Cons: If I could give it a negative I would the car inside was filthy and currently disputing charges with the company. Not value for the money as the same competitors were charging and having a gross car. Pretty sure it wasn’t even checked before renting our.

United States of America (USA)
Nissan Altima
February 27, 2019

Cons: The car brake made noise and whenever the speedometer goes beyond 65km the steering shakes.

United States of America (USA)
Ford Fiesta
January 2, 2019

Pros: The vehicle ran well and fulfilled my needs for the trip. The agents that brought the car and inspected it at drop-off were also extremely efficient and commendably friendly. The service desk agent who "broke the bad news" to me on the underage surcharge I tried so hard to avoid when searching online is not included in my praises for the rest of the branch's staff.

Cons: They added a $120 "underage driver surcharge" that was not stated anywhere in the materials I looked online specifically before I made my reservation payment. Their customer service could not help me over the phone, and their branch manager only sent me company documents that were not available on the discovercarhire website at my time of purchase, and through a portal that would not allow me to properly communicate.

United States of America (USA)
Ford Fiesta
November 29, 2018

Pros: Nothing.

Cons: Worst car rental experience ever. Car was disgusting and it took well over an hour to pick it up due to the slow speed of employees. I wanted to extend my trip by a day and it was a huge pain trying to extend the car rental. I called numerous times over a day and it took me calling 6 times for someone to finally answer.

United States of America (USA)
Ford Fiesta
November 27, 2018

Pros: Nothing

Cons: I had to hire another insurance even though I had all covered in advance. Definitely I will book another company next time.

Brazil
Ford Fiesta
November 22, 2018

Cons: They added a 500USD charge to my card and after 3 days of returning the car back the amount is still in my credit card bill.

United Arab Emirates
Mercedes Benz E class
November 13, 2018

Pros: Nothing

Cons: Everything

United States of America (USA)
Hyundai i30
November 8, 2018

Pros: Terrible customer service and front desk representatives

Cons: Had to wait 25 minutes for the airport shuttle, dingy and scary location far from airport, they double charged me - kept have to taking my card on multiple occasions because they didn’t know how to use the computer to make charges, the very rude front desk guy suddenly became nice and flirted with me when he saw I was a young solo female, which made me feel really uncomfortable, should I go on?

United States of America (USA)
Skoda Octavia
November 6, 2018

Pros: NOTHING !!!

Cons: EVERYTHING !!!

United States of America (USA)
Hyundai i30
November 2, 2018

Pros: the car was nice & clean

Cons: I waited an hour for the transit bus to take me to the center, which was a dump very messy, and then took another hour to receive my car. I ended up missing the dinner I flew in for. Next time, I will rent right at the airport.

United States of America (USA)
Hyundai i30
November 1, 2018

Pros: nothing

Cons: As if I wasn't already pissed about this rental then they charged the entire Hld fee with the car rental fee. I would never recommend this place I would say run away.

United States of America (USA)
Ford Fiesta
October 26, 2018

Cons: I still didn’t get a receipt or a refund

United States of America (USA)
Ford Fiesta
October 24, 2018

Pros: Absolutely nothing.

Cons: They did not have a car available. Representative told me that they had 30 reservations but only 13 cars. I had to go to a different rental company that charged me 3 times as much money. A truly awful start to my vacation as I was at the airport for hours trying to get my rental car.

United States of America (USA)
Volvo XC60 R Design
October 22, 2018

Pros: Desk agent very helpful and apologestic

Cons: They did not have the car I ordered, could not adjust the price or credit me so I ended up paying a premium price for a cheaper car

United States of America (USA)
Ford Fiesta
October 18, 2018

Pros: Quick, easy, and they provided us with a great car for the weekend.

Cons: They double charged me for the rental and the issue hasn't been resolved. I was advised I wouldn't be double charged, but my credit card statement shows that I was. Please resolve this issue and credit the extra charge amount back to my card.

Puerto Rico
Ford Fiesta
October 6, 2018

Pros: Nothing

Cons: They don’t offer the shuffle and I can’t get the car

Puerto Rico
Ford Fiesta
July 17, 2018

Pros: Facilidad y economía

Cons: La limpieza del auto

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Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage (except for local residents), Collision Damage Waiver (deductible: ~€ 1735.00), Theft Protection, Roadside Assistance (in the country of pick up), Supplemental Liability Insurance (SLI), Airport surcharge, Premium Location fee, Free modifications, State Tax.
Rate excludes
E-Toll is not mandatory, however, all of the rental cars are equipped with a SunPass/e-toll transponder that is glued to the windshield of the car and is not removable.
An E-Toll is offered in order to avoid violation fees.
Prepaid tolls are available for 15 USD per day.
If the customer declines Toll pass / E-toll device, a penalty of 25 USD for each toll used in addition to the cost for each unpaid toll will apply.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

Drivers between the ages of 21 and 24 must provide a driver license that is valid for at least 2 year(s).

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.

The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: MasterCard, Visa, American Express, Union Pay.
The credit card must be valid for the following period from the start of the rental: 1 month.

Only cards issued in the main driver's name are accepted.
Cash, Prepaid cards is/are not accepted.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Peace of Mind Cover is mandatory.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Vehicles can only be driven within the State of pickup.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/collection service is not provided.
Fuel policy
A deposit for a tank of fuel is required upon pick up.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  06:00 - 22:00
Tue:  06:00 - 22:00
Wed:  06:00 - 22:00
Thu:  06:00 - 22:00
Fri:  06:00 - 22:00
Sat:  06:00 - 22:00
Sun:  06:00 - 22:00

Top Suppliers at Orlando Airport

Alamo
Excellent 8.8 / 17 reviews
+18443703164
1 Jeff Fuqua Blvd, Orlando, FL 32827
$100 - $197
Hertz
Excellent 8.8 / 13 reviews
4078598400
1 Airport Blvd
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Enterprise
Excellent 8.8 / 6 reviews
+18449510601
1 Jeff Fuqua Blvd Orlando, FL 32827
$106 - $202
National
Excellent 8.7 / 5 reviews
+18443703165
1 Jeff Fuqua Blvd, Orlando, FL 32827
$111 - $208
Avis
Excellent 8.7 / 71 reviews
+14078253700
1 Jeff Fuqua Blvd, Term A & B
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Advantage
Excellent 8.4 / 2 reviews
8007775500
1 Airport Blvd.
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Carls Van Rentals
Excellent 8.4 / 3 reviews
+14078568866
3011 McCoy Rd, Belle Isle, FL 32812
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Dollar
Excellent 8.2 / 29 reviews
+18664342226
9201 Airport Blvd, Orlando, FL 32827, USA
$84 - $106
SIXT
Excellent 8.1 / 18 reviews
+18887498227
Orlando Int. Airport Rental Car Center 1 Airport Blvd A 32827 Orlando
Budget
Excellent 8.1 / 19 reviews
+14078251700
1 Jeff Fuqua Blvd, Term A & B
$121 - $341
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Ace Rent a car
Excellent 8 / 56 reviews
+14075880018 / +18778223872
7855 North Frontage Road, Orlando, 32812
$141 - $208
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Thrifty
Very good 7.9 / 58 reviews
+18772830898
9302 Airport Boulevard
$92 - $169
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
FOX
FOX
Very good 7.8 / 104 reviews
+14079309520 / +18002254369
5757 S Semoran Blvd, Orlando.
$95 - $136
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
Europcar
Very good 7.8 / 43 reviews
+14079309520
5757 S Semoran Blvd, Orlando, FL 32822
$100 - $146
Working hours
Mon:05:00-23:59
Tue:05:00-23:59
Wed:05:00-23:59
Thu:05:00-23:59
Fri:05:00-23:59
Sat:05:00-23:59
Sun:05:00-23:59
Routes Car & Truck Rentals
Very good 7.7 / 496 reviews
+14072379411
7276 Narcoossee Rd, Orlando, FL 32822
$64 - $100
Working hours
Mon:05:00-23:30
Tue:05:00-23:30
Wed:05:00-23:30
Thu:05:00-23:30
Fri:05:00-23:30
Sat:05:00-23:30
Sun:05:00-23:30
MEX RENT A CAR
MEX RENT A CAR
Very good 7.5
+13059886125
3255 Mccoy Road, Orlando, FL. 32812
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
NUCarrentals
Very good 7.1 / 56 reviews
+14072402700
3719 Mccoy Road, Orlando
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Flexways
Good 6.8 / 8 reviews
+5491152599877
Aeropuerto Internacional de Orlando (MCO)
$68 - $93
RightCars
Good 6.8 / 4 reviews
+14075947062
Orlando International Airport, 5601 Butler National Dr, Orlando, FL 32812
Working hours
Mon:05:00-22:00
Tue:05:00-22:00
Wed:05:00-22:00
Thu:05:00-22:00
Fri:05:00-22:00
Sat:05:00-22:00
Sun:05:00-22:00
Priceless
Good 6.7 / 20 reviews
+18884223782
7652 Narcoossee Road, Orlando, FL 32822, USA
Working hours
Mon:07:00-23:30
Tue:07:00-23:30
Wed:07:00-23:30
Thu:07:00-23:30
Fri:07:00-23:30
Sat:07:00-23:30
Sun:07:00-23:30
GreenMotion
Good 6.5 / 710 reviews
+18885014806
7640 Narcoossee Rd, Orlando
$75 - $131
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Reliant Car Rental
Good 6.2 / 188 reviews
+18009758532 / +14079258478 / +14046634956
3101 Mccoy Rd Bella Isle Fl, 32812
$85 - $129
Working hours
Mon:06:00-21:00
Tue:06:00-21:00
Wed:06:00-21:00
Thu:06:00-21:00
Fri:06:00-21:00
Sat:06:00-21:00
Sun:06:00-21:00
Seven Auto
Good 6.1 / 278 reviews
+13213501439 / +13213501439
3255 Mccoy Rd, Orlando, Fl 32812, Suite: B
$116 - $208
Working hours
Mon:06:00-20:30
Tue:06:00-20:30
Wed:06:00-20:30
Thu:06:00-20:30
Fri:06:00-20:30
Sat:06:00-20:30
Sun:06:00-20:30
NextCar
Good 6.1 / 16 reviews
+13218006002
3255 Mccoy Road
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Optimo Rent
Good 6.1 / 176 reviews
+18554176339 / +14077057571 / +14076983199
6457 Hazeltine National Dr Ste 145, Orlando, FL 32822
$49 - $126
Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
Sun:09:00-20:00
18004375707 / 3056322782
3101 Mccoy Rd, Belle Isle, 32812, Orlando
$60 - $196
Working hours
Mon:06:00-21:00
Tue:06:00-21:00
Wed:06:00-21:00
Thu:06:00-21:00
Fri:06:00-21:00
Sat:06:00-21:00
Sun:06:00-21:00
Surprice
Acceptable 5.9 / 27 reviews
13218006002 / 13059886125
3255 McCoy Rd Belle Isle FL, 32812
$163 - $496
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
One Switch Rent a Car
Acceptable 5.8 / 225 reviews
+13218006002 / +13059886125
3255 Mccoy Rd, Orlando, Fl 32812
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
York Car Rental
Acceptable 5.6 / 117 reviews
+13218006002
7466 Narcoossee Road
$207 - $1199
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Rent a Car 4Less
Acceptable 5.3 / 70 reviews
+18663277037 / +14073421858
5601 Butler National Dr, Orlando, 32812
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
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