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Advantage at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Drop off was quick.
Cons: Agent was late to work so no one at counter for 15 min. She came in & was not happy that it was her 'Monday', she was late, we were already there, & she logged into wrong system so computer didn't immediately work. After asking if we'd been there (said no, 1st time because I thought she meant Florida but really she meant Advantage) she demanded I pay for additional insurance. I declined. She demanded I must choose between her 2 options. I declined again.
Pros: Price that fitted my budget
Cons: Attempts to force me to purchase products I already knew I didn’t want. Poor customer service at the counter from all of the agents present at that time. They all treated me with little consideration and respect
Pros: They do everything and have the car waiting for you.
Cons: The cars are checked for damage thoroughly enough before picking them up. I have often noticed damage that I could have been liable for that went undocumented by the person who checked it out to me. Also, not every car has a USB port inside the car which is inconvenient.
Cons: The agent that checked me in was rude and forced me to add things I didn’t need
Pros: No frills
Cons: No frills
Cons: The price, I was given a higher rate then i was promised!!
Pros: No good
Cons: Actitud , they try to charge me more
Pros: Easy to turn in
Cons: Extra hidden charges
Pros: Easy Return
Cons: Added hidden charges.
Cons: Slow service
Cons: Rental car was a base model, no automatic windows etc and felt very cheap.
Pros: The car needed an alignment or wheel balance.
Cons: The wait time at the rental counter when coming into Orlando. The unexpected charges that came out of the rental. The extra fees, etc
Pros: Quick at the airport both picking up and dropping off the rental.
Cons: The desk clerk that rented me the car was a little pre occupied and didn’t explain how to use the toll pass.
Pros: The drop off was very easy
Cons: The guy who helped us at the counter was very rude, short answered and quick to cut you off when asking questions. He lied to us as well, he said we had to purchase toll price because there was no way of leaving airport without crossing a toll.
Pros: Very professional & very courteous.
Cons: The staff at the counter sent me to pickup a car at the wrong terminal...! However, the staff at the wrong terminal is very nice...he made a necessary change on the contract & released the available car, without any delay.
Cons: Price it was not as show on before rental