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AZ Car Rental at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The car was definitely in an accident with the bonnet not sitting right and the body of the car separated from the windscreen. There was a rattle from the wheels. The car shuddered at higher speeds. There were scratches and dents all over. The manager told me ther was nothing wrong with the car because you could not hear the rattle with the windows up. Then the engine made a strange noise so he switched the engine off. He refused to swap the car so I felt unsafe in a car that was not roadworthy
Cons: I tried to swap the car because it had many issues and the manager treated me with disdain and played me for a fool. Their communication is ver poor and there are heaps of hidden fees. They make you pay parking fees to collect the car and to drop it back at the airport. If you drop it to the office they make you pay for a shuttle ride to the airport.
Pros: No car service , they never had the car for delivery.
Pros: Just awful experience, old high mileage cars
Cons: Dealing with them over text and having to transfer money
Pros: Nothing extremely rude
Pros: Nothing to like
Cons: Poor responsiveness prior to the rental day. Day of rental - they sent us to pick up from a remote parking space. After 30 minutes past 12am of us looking for the car, we found it in a different lot!!! no one was available to answer the phone. The driver took the parking ticket with him so we had to pay for the lot parking and wait for the lot agent 30 minutes to clear this mess. The car was not clean and under the seats we found bottles of drink. the doors were scratched.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Prepaid tolls are available for 11.99-14.99 USD per day.
If the customer declines Toll pass / E-toll device, a penalty of 10.99 USD for each toll used in addition to the cost for each unpaid toll will apply.
E-Toll is not mandatory, however, all of the rental cars are equipped with a SunPass/e-toll transponder that is glued to the windshield of the car and is not removable.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
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