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 Surprice at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: They try to overcharge for everything. Brought $100 to $393. Worst experience ever
Pros: Atrocious as was given an old car with scratches and dings all over it!!
Cons: Charged extra and having trouble still trying to get deposit back from the car rental after 22 days and Discovery not interested in helping you
Pros: Cleanliness of the vehicle
Cons: Mandatory daily fee for ez-pass / sunpass even if you don’t use this feature for the day.
Pros: The process of agents having to explain why the vehicle deposits are so high and up selling the insurance products so hard leaves a really bad experience.
Cons: Again, lack of transparency and up selling from the original quote. Quote $97.00. Paid $277 that is quite an increase. I am reporting this to the FL attorney general.
Pros: I DON'T LIKE IT AT ALL. BAD EXPERIENCE. POOR SERVICE. DO NOT SUPPORT THIS COMPANY.
Cons: THEY CANCELED MY RESERVATION BECAUSE THEY SAID FOR NO SHOW. I WAS LATE BECAUSE OF OUR FLIGHT WAS DELAYED AND NO ONE SHOWED UP TO PICK ME UP AT THE AIRPORT UNTIL I CALLED.
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  Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Please note, that it is difficult to avoid Toll Roads while driving in Florida State, so it is highly recommended to activate Toll Device offered by the provider in order to avoid violation charges (up to the full amount of security deposit). Note that it is not possible to use personal Toll device or pay on spot.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 79 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Customers not resident in USA are required to present the following document(s): passport, credit card on a main drivers name, booking voucher, return flight ticket, International Driving Permit (IDP) in order to collect the car.
A digital driver's license will not be accepted — you must bring your physical driving license.
Learner's permits are not accepted; a full driver's license is required.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.