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Surprice at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Quick and nice staff to deal with.
Cons: Had to bring the car back because it required a service, that took some time out of my holiday.
Pros: Not a lot.
Cons: Unprofessional.
Pros: Nothing
Cons: Everything
Cons: I didn’t like the “surprice” insurance requirements. $300,000 in coverage? Two other potential renters walked out when they found out what the actual rental price was. I’ll NEVER rent from Surprice again
Pros: It was relatively quick in and out.
Cons: Sun pass requirement. And don’t make it sound like it’s not an option because if the alternative is to pay a $25 fine per toll then there’s no option.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 90 years.
A senior driver fee applies to drivers over the age of 79.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 6 month(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU countries.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English. Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of entry/exit into/out of the country.
Please note, that the car rental provider only serves customers with outbound flight itinerary.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Residents of the following country(ies): USA, who use their own insurance, will be personally responsible for the full value of the rental vehicle.
The following credit cards issued on the main driver's name are accepted: Diners, Discover, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is forbidden to cross country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
It is allowed to add up to 2 additional drivers.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
After one rental period ends, 24 hours must pass before the customer can start another rental period.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. The grace period will be honored only during business hours.
Pick-up & Drop-off
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