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Ace Rent a car at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Car was clean, didn’t have any issues.
Cons: Fees and taxes are expensive Cheated by forcing us to pay more than $ we paid for original booking by stating Liability is REQUIRED in FL. Charges are very expensive My friend who booked got a crappy car, they wouldn’t swap until it broke down and they had to tow the car. Worst customer service . Not considerate, we all had kids and babies. The person didn’t think that having car not start will cause big trouble. We were lucky car broke down when we parked at home
Pros: Friendly quick service, they were very efficient
Cons: Friendly shuttle driver and set up of the ready line and return was very efficient.
Cons: Shuttle from airport was very slow to arrive
Cons: I got hit with a lot of unexpected and unexplained charges. Somehow declining all insurance I paid an additional $150 above the $150 I was expecting. The amount was close to my original rate so I though I was paying at the time of delivery. Nope, those were all extra charges. It was after midnight and I didn't realize it until I dropped the car off.
Pros: Shuttle to and from airport
Cons: Can’t think of anything.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): USA.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), proof of liability insurance.
A local renter is defined as a renter who has a license issued in USA - Florida and who is flying into the country without a return ticket.
A local renter is defined as a renter who lives within 65 miles of the pickup location and who is not flying into town with a return ticket.
The renter must provide proof of the following insurance policy(ies): Full insurance, valid in the following country(ies): USA for the duration of the rental.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Maestro, Cash, Cheques, Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Additional charges will be applied.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Pick-up & Drop-off
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