Orlando Int. Airport (MCO), Orlando, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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Clubs Car Rental at Orlando Airport

3101 Mccoy Rd, Belle Isle, 32812, Orlando
18004375707/3056322782
Pick-up instructions
Customers should proceed to Level 1 Ground Transportation on A or B side. Once on, Level 1 proceed outside to the Rental Car pick-up Area. Shuttle pick up at Spaces A11, A12 or B11. Please call the following numbers for pick up: 001 18 004 375 707 / 001 3 056 322 782 (Only Whatsapp).
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-21:00
Tue:06:00-21:00
Wed:06:00-21:00
Thu:06:00-21:00
Fri:06:00-21:00
Sat:06:00-21:00
Sun:06:00-21:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Toyota Corolla
March 29, 2023

Pros: They were totally unprofessional and they were deceiving. I added insurance on the car took my own afterni called to make sure what I need they said that was fine. When I got there they made me purchase insurance with a costni wasn’t prepared for. $210. Plus tax added told me if I didn’t like it they would take me back to airport but they had already took $300 deposit. I was there for medical reasons so to find another car and they had already had everything paid for except that insurance

Cons: Never again thieves

Canada
Toyota Corolla
March 27, 2023

Pros: absolutely nothing

Cons: changed the rates upon pick up SCAM!

France
Toyota Corolla
March 26, 2023

Pros: Le service est parfait

Cons: Nothing ...rien

United States of America (USA)
Toyota Corolla
March 25, 2023

Cons: They didn't have a car for me! They charged me and never got a car! What a rip off had to rent another car from a different place

Canada
Hyundai Elantra
March 24, 2023

Pros: Staff was fine

Cons: Way too expensively ve

United States of America (USA)
Toyota Corolla
March 23, 2023

Pros: Nohing

Cons: Everything

Canada
Toyota Corolla
March 23, 2023

Pros: They changed the price on me 3 times the contract I signed online, I booked on Canadian currency and the charged me on US currency, I returned the car 4 days earlier they didn’t refund anything

Cons: One of the worst car rentals

United States of America (USA)
Toyota Corolla
March 22, 2023

Cons: It's not the Service, but the hidden fine print on required insurance and getting charged two.

United States of America (USA)
Toyota Corolla
March 22, 2023

Pros: Pick-up and drop-off shuttle/van rides were great and very convenient.

Cons: Overall pricing does not aline with advertised pricing. Fine print does not arrive until after the purchase/reservation is made. Florida toll program is WAY OVERPRICED; especially since Florida has a toll program for visitors. Additionally, the agent at pick-up was kinda rude. One of the worst though, was the smell of the car; it wasn't bad - per se, but the smell of car cleaner and air freshener was overwhelming.

Canada
Toyota Corolla
March 21, 2023

Pros: Quick service. Shuttle pick up from airport saves some cash not having to pay extra to get car at airport.

Cons: First car had some sort of electronic issue that Instead of apologizing for giving me a car with a problem, made me feel like I was doing them a disservice by telling them what was wrong and bringing the car back. Their hours are not great for people who plan to fly at airport between 8pm and 7am. The reps there tried hard to get me to buy their toll route transponder by telling me since COVID it's the only way to pay for tolls. I was really upset when i found this to be a not true.

United States of America (USA)
Toyota Corolla
March 20, 2023

Pros: None.

Cons: Everything including location, staff and service was terrible.

United States of America (USA)
Toyota Corolla
March 19, 2023

Pros: Everyone is very nice and very easy pick up to and from airport! The man that picked us up at the airport turned on kids music for the little ones they thought that was cool!

Cons: I don’t like how they make you pay for sunpass and insurance even if your insurance covers rental so the mandatory fees make it just as expensive as the airport rental!

United States of America (USA)
Toyota Corolla
March 19, 2023

Pros: Did not like this rental agency as they up charged me on my rental with “mandatory” fees totaling $335 when my rental was to be for $80 total. Very deceptive and NOT at all the cost I was expecting. The company”forces” you to purchase their insurance after listing “your own” insurance as the for of insurance on the rental agreement. They also “force” you to pay for their toll service and you cannot opt out of that!

Cons: Did not like this rental agency as they up charged me on my rental with “mandatory” fees totaling $335 when my rental was to be for $80 total. Very deceptive and NOT at all the cost I was expecting. The company”forces” you to purchase their insurance after listing “your own” insurance as the for of insurance on the rental agreement. They also “force” you to pay for their toll service and you cannot opt out of that!

United States of America (USA)
Toyota Corolla
March 18, 2023

Pros: discover cars/clubs CS was rude, refused to accept our Geico coverage even though Geico had given me a letter stating that the rental car coverage was adequate for the state of Florida. It was a Sunday and Geico could not help. The Geico agent thought it was ridiculous to expect $300000 coverage which they haven't heard of. They were asking me if i was renting a high value sports car .We had additional coverage from another insurance company which Clubs would not accept. We wasted a day at MCO!

Canada
Jeep Cherokee
March 18, 2023

Pros: They are as efficient as they can be. The vehicle ran good.

Cons: The cleaner used does is really strong smelling - in a bad way - lasting many days. The wiper blade / windshield issue. There's an issue with the tire sensors on our vehicle that kept saying low tire pressure - the pressure wasn't low.

United Kingdom
Nissan Versa
March 18, 2023

Pros: Cost

Cons: Didn't realise that the company was off-airport based. We assumed we just had to go to the allocated point and the car would be there. We also assumed that all cars that stopped at that point would take us to the car. It took us a while (stressful) to realise we had to phone to be picked up!

United States of America (USA)
Toyota Corolla
March 16, 2023

Pros: This company lies to you ahout the total amount due at pickup and steals your money when you make a deposit.

Cons: I didn’t like anything about this company. They are misleading, they are rude, they are liars and they are thieves

United States of America (USA)
Toyota Corolla
March 15, 2023

Cons: The insurance scam, when you book online it says car is full covered but when u get there they force you to get full coverage otherwise you can’t take the car and they know you need the car so customer will end up paying

United States of America (USA)
Toyota Corolla
March 14, 2023

Cons: Business hours. The incorrect time of Business hours posted on the site. Went to the location Mar. 12 at approximately 655pm on Sunday and they were closed

Canada
Toyota Corolla
March 10, 2023

Pros: Not one thing.

Cons: If i could rate it lower I would, but your scale starts at a 1. It should be in the negative so as to get a more accurate rating.

United States of America (USA)
Toyota Corolla
March 10, 2023

Pros: The car got good gas mileage.

Cons: Felt like prices were completely misleading and ended up spending $500 more than what I was quoted. Completely shameful business model.

United States of America (USA)
Hyundai Elantra
March 9, 2023

Pros: The gentleman who drove me back and forth to the airport was exceptional.

Cons: The price to rent the vehicle was not expected.

United States of America (USA)
Toyota Corolla
March 5, 2023

Pros: Na

Cons: There were over $150 of hidden fees.

United States of America (USA)
Dodge Caravan
March 5, 2023

Pros: Old car

Cons: They upcharge you once you are there for tolls and insurance

United States of America (USA)
Dodge Caravan
March 4, 2023

Pros: Nothing

Cons: Everything is changing They are crock company They charge me $37 per day for car insurance Because Discover has only basic insurance And is not enugh I paied 37/ day and when some one back up on me making scratch They said no you pay only basic insurance and they need me to pay $1421 What happend if they have total loss in the car Should l pay the full price of the car Why he ask me to increase the price of insurance to $37 per day I pay for u hall truk $14 per day full cover

United States of America (USA)
Toyota Corolla
March 4, 2023

Pros: Dropping it off they are scammers trying to steal money from you and over charging you. In known fees

Cons: Scammers over charged me, wouldn’t take my insurance and charged lots of hidden fees. Scam awful service terrible customer service. Only nice part of if was when I dropped the car off

Canada
Toyota Corolla
March 3, 2023

Cons: Car smelled like pee. Audio system wasn’t reliable, so volume for bluetooth map directions weren’t consistent. They gave us the general info email to contact supervisor of our complaints.

United States of America (USA)
Jeep Cherokee
March 2, 2023

Cons: Too many "add on" fees at counter. Final cost was almost double quoted price.

United States of America (USA)
Jeep Cherokee
March 2, 2023

Pros: Because I had issues with them and the extra charges they uped the rental car.

Cons: The unexpected charges on the car and also the condition of the car was poor.

United States of America (USA)
Toyota Corolla
March 2, 2023

Pros: The car was damaged and when turning the wheels it makes a bad noise ! And for that reason I’ll never rent

Cons: The added triple than the car costed in just taxes and fees which I tough Included as it mentioned on discover cars

United Kingdom
Toyota Corolla
February 27, 2023

Pros: The car didn't breakdown. We enjoyed our trip but the bad car collection experience meant we spent the whole time dreading dealing with Clubs Cars again on car return.

Cons: My paperwork from Discover Cars clearly stated no extra charges could be applied and that the state tax was already paid, however Clubs cars forced us to pay an additional daily admin fee plus the state tax again on the whole bill. It was late at night in a dodgy yard and we were told to leave unless we paid these extras. These guys are very dodgy, just look on Trustpilot and Yelp for honest reviews. Appalling. Flagged up with Discover Cars but they still readily recommend these crooks.

United States of America (USA)
Toyota Corolla
February 22, 2023

Pros: Horrible Customer service that we cancelled the Rental

Cons: There were add on charges for every small thing ever possible ...even with valid credit cards they are asking for additional insurance more than the rental value of car

Canada
Toyota Corolla
February 22, 2023

Pros: Nothing at all

Cons: The Agent charged me for Sunpass, which wasn't needed at all, later on found tolls could easily be avoided, some charges weren't explained at all and when asked they didn't have proper answer, WOULD NEVER RECOMMEND CLUB CAR RENTALS OR DISCOVER CAR RENTALS

United States of America (USA)
Nissan Versa
February 22, 2023

Pros: They closed before I could pick it up. I wasn’t told they closed right with my flight was landed. I tried to pick it up the next morning and they told me it was canceled. They offered to give me another reservation for three times the price. So I paid for a rental car and never got it.

Canada
Dodge Caravan
February 21, 2023

Pros: Friendly and very clear

Cons: Location

United States of America (USA)
Toyota Corolla
February 17, 2023

Pros: Nothing, that I liked. They got me through the door with a great offer just to read to me all the fine print. Limited miles, insurance that will not be enough and needs upselling for a discounted price of $36 per day. and I could purchase the unlimited miles package as well if I wanted to. It did not mention it on the website, just on the booking confirmation on page 5 somewhere in the middle.

Canada
Hyundai Elantra
February 17, 2023

Pros: Efficient, helpful in alleviating additional expenses not seen before the booking.

United States of America (USA)
Toyota Corolla
February 17, 2023

Pros: I liked that they picked me up from the airport and dropped me back off at the airport.

Cons: I didn't like that I booked it online through Discover Cars and once I was at the car place, I found out that it was Clubs Rental so all I did was pay a third party to hold a vehicle for me.

United States of America (USA)
Toyota Corolla
February 14, 2023

Pros: The agent was so rude and did not care to answer our questions. Any question we asks he says refer to your invoice. Not customer friendly at all.

Cons: Did not opt for the car because of the rashness of the agent

Canada
Toyota Corolla
February 8, 2023

Cons: This is a scam. I will never rent from discover or club cars again. Your insurance policy is misleading and an $85 rental turns into a $300 rental at the counter. Never again!

United States of America (USA)
Hyundai Elantra
February 7, 2023

Pros: The biggest scam I’ve ever seen in life

Cons: Big switch tactics

Canada
Nissan Versa
February 7, 2023

Cons: Cost of CDW was too expensive!

United States of America (USA)
Toyota Corolla
February 5, 2023

Pros: Julio, the shuttle driver, was nice and helpful. The car was ready when we first arrived so we were able to put our bags directly from the shuttle into the car. Literally the only things I liked about this place.

Cons: The $300k liability insurance requirement is ridiculous and completely unreasonable when renting a Kia sedan that costs $20k brand new. This requirement cost us an extra $30/day which made our rental go from about $100 to $400+ and just comes across like a total scam. My Geico insurance would not even allow me to get liability insurance that high because it's preposterous. It just seems like this place will do anything to get more of your money and it's pretty shameless.

Canada
Toyota Corolla
February 5, 2023

Pros: NOTHING.....they are a SCAM rental company!

Cons: NOTHING....they are a SCAM rental company!

United States of America (USA)
Toyota Corolla
February 1, 2023

Pros: Their shuttle pick up from airport was smooth.

Cons: This place tried to charge me more than the balance on my voucher. A complete ripoff and the people behind me at the counter had the same issue with them.

United States of America (USA)
Toyota Corolla
February 1, 2023

Pros: I was not able to get the car because they wanted a declaration page of my insurance I need to be reimbursed for the fees from this car. These people are terrible people to rent from because they don’t tell you upfront what you need. I had a copy of my insurance verification but they wouldn’t take that I spent an hour there before even got to the point of what was the problem and they did not rent to me would never use them again

Canada
Hyundai Elantra
January 30, 2023

Pros: Omar provided great customer service.

Cons: Called multiple times for airport pick up...line was not answered a few times. Although it was mandatory to buy their insurance (only recognized 5 US insurance cos.), cost was still cheaper than major car rentals. Also, location address was correct on GPS, the rental office was a trailer and missed it the first time.

United States of America (USA)
Toyota Corolla
January 27, 2023

Pros: Nothing. This is a terrible, unethical company.

Cons: Read above. They used bait and switch tactics to get me to agree to a vaguely worded contract. Then they drove my family out far away from the airport and any other safe options so that I had no choice but to pay four times more than I had originally agreed to.

United States of America (USA)
Toyota Corolla
January 24, 2023

Pros: Zero!

Cons: Their crooked ways of doing business!

United States of America (USA)
Toyota Corolla
January 23, 2023

Pros: Very poor service. Was disappointed they charged me for 40 bucks liability insurance everyday even though I have a very expensive full coverage insurance. The rental cost was 70 bucks and insurance ended adding another 270 bucks. Would not recommend this rental. Never had to go through this and I rent cars all the time.

Cons: Deceiving customers into buying expensive insurance

United States of America (USA)
Hyundai Elantra
January 20, 2023

Pros: The car was nice

Cons: We arrived thinking that our rental was $97. We ended up being required to purchase their insurance and a toll sticker package at $318. They also told us if we had purchased the insurance through discover cars we still would have had to purchase their insurance. This was such a scam. I will never use either of these companies again. We also thought the company was onsite at the airport—nope. Had to take a shuttle offsite which was wasted time and super confusing to find.

United States of America (USA)
Toyota Corolla
January 18, 2023

Cons: We had some issues with the car cranking and couldn’t get any answers from the

United States of America (USA)
Hyundai Elantra
January 17, 2023

Pros: Nothing

Cons: I rented a car and instantly got stuck in heavy rain at night with wipers that did not clear the windows at all. I was forced to purchase new wipers and instal them in order to safely drive to my destination 2 hours away. Besides getting screwed over with exorbitant hidden charges at time of car pickup, the cars breaks were vey jerky and the tires where extremely low traction and the defrost did not work and it smelled of cigarettes

United States of America (USA)
Nissan Versa
January 8, 2023

Cons: 1. Clubs cars charged $35/day for insurance even though I had my own car insurance!!! It's a scam. 2. I cannot return the car early unlike at Avis or Hertz. They charge for the entire trip even if I return the car early. 3. The car was not very clean and had damages. 4. Very bad experience 5. I will write negative reviews in social media

United States of America (USA)
Toyota Corolla
January 4, 2023

Pros: bad service, false advertising

Cons: bad service, false advertising

United States of America (USA)
Nissan Versa
January 2, 2023

Pros: No, did not got rental car because of insurance policies with USAA insurance.

Cons: No comment.

United States of America (USA)
Nissan Versa
December 27, 2022

Pros: the shuttle

Cons: The fact that they force you to purchase add-ons that Triple the cost of the rental. DROP THEM!!! We don't need businesses like them in America!

United States of America (USA)
Toyota Corolla
December 27, 2022

Cons: they screw you from the minute you walk into their office.

United States of America (USA)
Toyota Corolla
December 20, 2022

Pros: Nothing!

Cons: Nothing!

United States of America (USA)
Toyota Corolla
December 14, 2022

Pros: Overall it was a good experience. Friendly staff, nice new car.

Cons: I like knowing about everything up front; location of rental office, option to purchase full coverage insurance in the booking. So a few things were a surprise, but overall still a good experience.

United States of America (USA)
Hyundai Elantra
December 13, 2022

Pros: Nothing

Cons: I had to return the car before the day expected because of an emergency and they refused to refund the money for those days.

Canada
Toyota Corolla
December 13, 2022

Cons: Made me buy insurance even though I opted out

United States of America (USA)
Nissan Versa
December 8, 2022

Pros: Nothing

Cons: I won’t recommend this company. They are in the middle of nowhere, you have to call a driver to pick you up, you have to pay an insurance even though you have a us insurance, tank was not full but had to return it full, close earlier than they said,

United States of America (USA)
Toyota Corolla
December 8, 2022

Pros: I called when my flight landed and they advised that shuttle would be 20 minutes. They did got there within the 20 minutes.

Cons: Deceptive business practices. I was quoted one price online, when I got there I was told price was almost $200.00 higher. They required I use their insurance. I explained my insrance carrier covers my rental. The rep wouldn't even look at my insurance documents. He made a copy of my credit card and driver license. They charge you $29.00 each toll, although it's $3.99 when you drop change in toll bucket. Only time we used toll was to and from car rental. They held $300.00 on my credit card.

United States of America (USA)
Nissan Versa
December 5, 2022

Pros: Seriously the service was great but I did get the car 🚘 once I arrived at the car nothing was like it was listed it was just like a switch and baited program

Cons: Car service

United Kingdom
Nissan Versa
December 4, 2022

Pros: Not a lot due to extra charges

Cons: Being lied to about sunpass

United Kingdom
Toyota Corolla
December 1, 2022

Cons: They took nearly 1.5 hours to pick us up from the airport. They upsold us a Toll package by telling us that most roads had tolls, they were expensive and most did not allow cash payments. I paid over 200 dollars for what I would have only spent about 50 dollars had I paid cash at every toll. I also had to get a replacement car because no one was available to fit a light bulb.

United States of America (USA)
Nissan Versa
December 1, 2022

Cons: Hidden fees everywhere. What was listed online was not what the rental company actually charged, was not told opting out of insurance online meant we had to purchase with rental company. As this was my first time renting I was afraid something would be added, so I read all the fine print. I watched two other customers who said they were experienced renters get very upset for the same reason. I noted each was being told different amounts and reasons for why they were being charged

United States of America (USA)
Toyota Corolla
November 30, 2022

Pros: terrible service very misleading

Cons: terrible service very misleading

United States of America (USA)
Toyota Corolla
November 30, 2022

Pros: worst car rental company.

Cons: They tried to scam me ,so dint rent from them.

United States of America (USA)
Toyota Corolla
November 29, 2022

Cons: Hidden fees, the car was dirty had a funky smell and the inside of the car was falling apart. It had multiple lights turned on such as the airbag.

United States of America (USA)
Hyundai Elantra
November 27, 2022

Pros: Nice people but it took two hours to check out the car since they require proof of $300,000 in collision coverage, which required a contact with my insurance agent

Cons: The car had 100,000 plus miles and when I checked it out warning lights for the ignition system were on and they told me to disregard them A few days later the car wouldn't start. We attempted to jump it with no luck so began the process of calling for help That was at noon on Sunday I made four calls before I finally talked to someone on Monday who could help. They sent out a truck and claim a jump start was all the car needed and they are charging me $200 for an abandonment fee

Canada
Toyota Corolla
November 27, 2022

Pros: Wipers were not working properly. Car was not clean and not good to drive either. Lots of scratches

Cons: One of the agents while dropping off was nice.

United Kingdom
Toyota Corolla
November 25, 2022

Cons: A number of things, there were additional charges added on, the cars are in poor condition, nobody responds to emails or voicemail, the car we received had a headlight out so we couldn't use it that night however still had to pay for that day.

United States of America (USA)
Toyota Corolla
November 22, 2022

Cons: They said my insurance was no good and they forced me to buy there insurance which than cost me more than if I went with enterprise. Shouldn't have tried to save money.

United Kingdom
Toyota Corolla
November 21, 2022

Pros: People were very kind and thoughtful.

Cons: Difficult to find when you return the car….need a map!

United Kingdom
Toyota Corolla
November 21, 2022

Pros: Pick up from airport Contact tel numbers did not work . Hat to find local man to phone for us . Car was a little older than expected , but it worked and drove ok . No Sat Nav available to rent . Site without sat nav hard to find. …Looked like a second hand dealers gone into car hire . Car was inspected when returned passed with flying colours ,no issues….BUT we are now battling to get our deposit back .said it would take 5 days .it has been 10 days.. email sent .

Cons: Location . Contact phone number details for pick up…car a bit rough around the edges with over 61000 miles on clock . Dirty upholstery. Not a professional Company.

United Kingdom
Dodge Caravan
November 21, 2022

Pros: Nothing at all. Disgusted

Cons: Everything.

United States of America (USA)
Toyota Corolla
November 21, 2022

Pros: Staff was friendly

Cons: The insurance policy

United Kingdom
Toyota Corolla
November 19, 2022

Pros: Friendly staff

Cons: The vehicle had a lot of dents,etc. With 47000 miles

United Kingdom
Toyota Corolla
November 18, 2022

Pros: Fairly quick and easy process

Cons: Very good overall

United Kingdom
Toyota Sienna
November 17, 2022

Pros: As above

Cons: Nothing negative to add.

United States of America (USA)
Hyundai Elantra
November 16, 2022

Pros: Nice clean car - upgraded

Cons: Insurance was not explained well enough to me (you can only use 5 companies - if yours is not one you have to pay dearly for their coverage. and I had to purchase there insurance at an inflated price.

United Kingdom
Toyota Corolla
November 16, 2022

Cons: Hidden charges and inconsistent story of why the charges were applied.

Ireland
Toyota Corolla
November 15, 2022

Pros: The ease of getting the car andfriendly staff

Cons: A little bit older a few scrapes

Ireland
Toyota Corolla
November 9, 2022

Pros: The condition of the car was very poor. The club car rental agent carried out inspection of my rental car before rental took place. The agent took over 20 photos of the car and sent them to my email so both parties had proof of the condition of car before I left the car park. Every single panel on the car had dents, scratch mark across the paint work etc. body plastic side Trina all badly marked, scratched and front passage front wing, plastic trim hanging from side fender as both fasteners

Cons: Damaged. Main window wiper front screen, no water in reservoir. When I asked for a refill they did nothing. I can now understand why, because half way through our holidays I tried filling the wiper reservoir but totally leaking onto the ground when filling, the car had 75000 miles on the clock and in my opinion the car was well worn. They picked us up and dropped us off from MCO airport very well but never again would we book car rental again via discovercars.com they don’t check these companies

Ireland
Nissan Versa
November 4, 2022

Pros: Excellany service, fast turnaround, car was great. Will use Clubs again

Cons: No issues

United Kingdom
Toyota Corolla
November 2, 2022

Pros: They picked me up from the airport

Cons: The small print extras i had to pay. Ie the insurance was included however I had to either pay 9.99 per day for access of using sun pass toll service or 14.99 per day for sun pass toll service plus they charge service fee and handling fee on top. The car was an older model and not a smooth car tyre pressure kept dropping so I had to fill air often

United States of America (USA)
Nissan Versa
November 1, 2022

Pros: There were no car rental that had transpired as there was no disclosure by Discover about insurance coverage and I usually use my own insurance every time I rent a car.

Cons: There was no service rendered and Discover should be refunding me of my deposit

United Kingdom
Toyota Corolla
October 31, 2022

Pros: Efficient and friendly

Cons: The car was a bit tatty. A lot of scratches down sides. No rear wiper. Brakes squeaked sometimes.

Netherlands
Nissan Versa
October 31, 2022

Pros: Great service, fast and even got a free upgrade!

United Kingdom
Toyota Corolla
October 30, 2022

Pros: Good car and good service.

Cons: I believe I was misled and massively overcharged for tolls.

United States of America (USA)
Hyundai Elantra
October 26, 2022

Pros: NOTHING!!!!!!!!!

Cons: JOJE LUIS IF THAT WAS HIS NAME WAS RUDE

United Kingdom
Toyota Corolla
October 23, 2022

Pros: They were excellent at the airport for transfer etc, We had an issue with the car which they resolved the next day great customer service.

Cons: Having to pay extra for tolls if u took the toll card or not.

United Kingdom
Hyundai Elantra
October 21, 2022

Pros: DO NOT USE THIS COMPANY. They gave us 3 broken cars, one of them broke after 2 hours. When we dropped the final rental car back they handed us a bill saying we had to pay for an engine rebuild for a car that was already broken before we got it! Didn’t notify us when they got the alleged invoice only created one while we stood there. Absolute scam of a company. Avoid avoid avoid.

Cons: Blackmailed us in to paying for the engine rebuild as they refused to take us to the airport if we didn’t. Got there signed documents agreeing that we did not do the damage, currently awaiting insurance claim against them.

Dominican Republic
Toyota Corolla
October 20, 2022

Pros: Quick Pickup and Follow Up

Cons: Not very clear terms about Toll charges

Canada
Hyundai Elantra
October 20, 2022

Pros: Dropping off the car

Cons: All hidden charges

United States of America (USA)
Hyundai Elantra
October 19, 2022

Pros: The shuttle service and driver were pleasant

Cons: The added fee the car I received had scratches on the bumper the wiper blades did not work well in the rain and service alerts kept popping up when the car was started each time

United States of America (USA)
Toyota Corolla
October 16, 2022

Pros: Arrogant didn’t care that they were handing us a car with numerous scratches after doubling the original price for the rental.

Cons: They only wanted to take your money

Canada
Toyota Corolla
October 16, 2022

Pros: Friendly staff and good service

Cons: You have to call or send a whatsapp when you arrive at the airport

United Kingdom
Toyota Corolla
October 10, 2022

Pros: Perfect services nice peaplo

United States of America (USA)
Toyota Corolla
October 8, 2022

Pros: The agent was very helpful.

Cons: None. We had a great experience. We will book again.

United Kingdom
Dodge Caravan
October 7, 2022

Pros: Only issue was extra local tax i had to paybut was ot alot everything else was gresy

United Kingdom
Toyota Corolla
October 4, 2022

Cons: They charge you $15 a day plus tax for tolls. If you don’t take the toll cover out they charge you $30 for every toll you go through without paying. I went through one toll that didn’t accept cash the toll charge was $1 and I was charge $32 .

United States of America (USA)
Toyota Corolla
October 3, 2022

Pros: Not much

Cons: Dishonest and ridiculous and unfounded ins requirements and pricing

United Kingdom
Dodge Caravan
October 2, 2022

Pros: We were here during hurricane Ian and without having to ask they gave us 2 free days hire to help with our return home delays

Cons: Nothing not to like

United Kingdom
Dodge Caravan
October 1, 2022

Pros: Nothing very poor service

Cons: Car was in poor condition, tracking was a mile out, window wipers were useless making it very dangerous even in light rain. Sat nav might have worked in 1990 when it was purchased but kept turning off when trying to use.

United Kingdom
Toyota Corolla Sedan
September 28, 2022

Pros: Nothing

Cons: Not professional

Ireland
Dodge Caravan
September 28, 2022

Pros: Nothing

Cons: The worn tyres which are dangerous in the rain, the sharp practice of fining $30 per toll for tolls which had been paid for in cash, this adds up quickly. I’ll get over the misleading toll practice but I came very close to loosing complete control of the car because of the tyres and potentially injuring my wife and children, this is unforgivable

United Kingdom
Nissan Versa
September 26, 2022

Pros: Rental price

Cons: Car didn’t have tinted windows

United States of America (USA)
Toyota Corolla
September 14, 2022

Pros: Nothing in this trip

Cons: Nothing at all!

United States of America (USA)
Hyundai Elantra
September 12, 2022

Pros: Service was ok

Cons: Trying to offer me vehicles that are not in good condition

United States of America (USA)
Nissan Versa
September 10, 2022

Cons: I was told one price and ended up paying an extra $150 because they did accept my auto insurance company. Also they wanted to charge a daily toll fee. The car had been damaged previous and had broken pieces around the bumper/fog light, I know rentals are used and sometimes have minor damage but I never had one that needed repairs. I would have paid the same at enterprise or hertz when it was all said and done.

United Kingdom
Nissan Versa
September 6, 2022

Pros: It got the job done

Cons: Nothing

United States of America (USA)
Toyota Corolla
September 6, 2022

Cons: I know Florida has many toll roads, so I bought the toll pass for your car because the rep told me, since Covid, the booths are not staffed and you could only use the pass. After passing the first toll booth, i realized I was taken.

United Kingdom
Toyota Corolla
September 5, 2022

Pros: He gave old car with not good milage /gallons

Cons: Best thing with them is pick/drop off to/from airport.

United States of America (USA)
Dodge Caravan
September 5, 2022

Pros: Nothing

Cons: They were rude and did not return calls and left me hanging without a car, stranded at the airport.

United States of America (USA)
Toyota Corolla
September 2, 2022

Pros: Asked for 968 usd instead of the 348 usd outlined.

Cons: Asked for 968 usd instead of the 348 usd outlined.

United States of America (USA)
Toyota Corolla
August 29, 2022

Pros: nothing

Cons: nothing

Trinidad and Tobago
Nissan Versa
August 29, 2022

Pros: Shuttle service to and from the airport. The car was clean and worked great.

United States of America (USA)
Nissan Versa
August 28, 2022

Cons: They made me purchase extra insurance when I had already added daily insurance protection on the car and would not accept my full coverage from my vehicle

United States of America (USA)
Toyota Corolla
August 28, 2022

Pros: the price of rental.

Cons: i sat there waitting for and hour to get the car .

United States of America (USA)
Toyota Corolla
August 27, 2022

Pros: Exelent services

Cons: Very comfort and clean

Canada
Toyota Corolla
August 27, 2022

Cons: Club rental forced me to take their Insurnace as mandatory and I was not informed prior. Even though I already have car rental Insurnace and they did a “tied- selling” which is NOT ethical. The representatives there were efficient and easy to communicate with and car was clean. Just the clubs car rental company policy is Very unethical. Therefore, I would never rent from them again.

United States of America (USA)
Toyota Corolla
August 27, 2022

Cons: They canceled my reservation

United Kingdom
Nissan Versa
August 26, 2022

Pros: What's app message contact with clubs cars

Cons: I have not received my refund yet

United States of America (USA)
Toyota Corolla
August 26, 2022

Pros: I liked the car rental agent.

Cons: I didn't like that I had to pay $400.00 extra for Insurance (bc you don't accept our Progressive) and Sunpass

United Kingdom
Dodge Caravan
August 26, 2022

Pros: Still owe me money as promised.

Cons: Customer service is below a zero

United States of America (USA)
Toyota Corolla
August 25, 2022

Pros: Nothing

Cons: Nothing

United Kingdom
Toyota Corolla Sedan
August 25, 2022

Pros: Nothing

Cons: Everything

Italy
Nissan Versa
August 25, 2022

Pros: Price all included (insurance full covered)

Cons: Very complicated to find the place to return the car in Miami because there was no name on the door or the wall

United States of America (USA)
Toyota Corolla
August 25, 2022

Pros: No one answered or picked me up to get the car.

United Kingdom
Toyota Corolla
August 23, 2022

Pros: It was the best price I could get, but very expensive for the car we rented.

Cons: There were quite a few dents on the car we received.

United States of America (USA)
Nissan Versa
August 23, 2022

Pros: The car was decent

Cons: Customer service was not good. We had to download what’s app to even contact the business so they could pick us up from the location. When returning the car we had to meet somewhere offsite. The man was rude and said we needed to put $3 more in gas. Neither one of us had cash so we went to the gas station, added $5 and the needle didn’t even move. The man still complained. He made our family of 5 squeeze into a 5 person car while he drove us in that same car to the airport.

United States of America (USA)
Toyota Corolla
August 20, 2022

Cons: Terrible service from rental company and discover cars. Charged for insurance by discover cars and club cars even though I had good State Farm insurance. Terrible and bad rental car company. I would never ever book my car with you guys and I expect a phone call for the insurance charges or otherwise I will be calling state for fake Charges

United Kingdom
Hyundai Elantra
August 19, 2022

Pros: The service was really good, efficient and easy

Cons: None

United Kingdom
Dodge Caravan
August 16, 2022

Pros: Picking up was easy

Cons: Car got a over heating warning light on it the day before we dropped it off and felt like it was going to break down. Other guests dropping their cars also mentioned that they did break down and another had a warning light on their car too. Think they are using old cars.

United Kingdom
Hyundai Elantra
August 16, 2022

Pros: Nothing they ripped us of but we got the last laugh because we told the credit card company and they said you have a case and received some money back they charged us to much mileage

Cons: Could not go out of the state and using WhatsApp to get in touch to pick us up plus I should have read the reviews about them that says it all

United Kingdom
Dodge Caravan
August 13, 2022

Pros: Quick service polite staff helpful staff

Cons: Off site from airport car not the newest type rental we have had compared to past rentals

United Kingdom
Dodge Caravan
August 3, 2022

Pros: The staff were very friendly and helpful.

United Kingdom
Jeep Cherokee
August 1, 2022

Pros: Car was good and overall price was good.

Cons: Fees were unclear.

United Kingdom
Jeep Cherokee
July 23, 2022

Pros: good collection and drop off service between terminal and car

Cons: Having to pay $140.00 toll pass , and only passing 2 tolls during rental $1.50 @ total.

Australia
Toyota Corolla
June 20, 2022

Pros: As above wonderful experience.

United Kingdom
Hyundai Elantra
June 16, 2022

Pros: Easy car pickup and also easy to communicate with through WhatsApp

Cons: The car was a bit old and had plenty of worn paintwork and a few scratches on it.

United Kingdom
Toyota Corolla Sedan
June 4, 2022

Cons: We were told that you could not pay cash on tolls but the first toll we went past took cash so charged extra to have sunpass that was not necessary

United States of America (USA)
Hyundai Elantra
June 3, 2022

Pros: Nothing I'll never use again

United Kingdom
Toyota Sienna
May 31, 2022

Pros: Staff unfriendly, area to collect car in poor condition and very run down. Not enough staff at the desk to deal with all the customers. Car wasn’t in good condition, lots of marks/scrapes and had to be returned the following day after we discovered the indicator/signal lights were not working. We were given a replacement car by someone that was there cleaning the cars because the office wasn’t manned during the hours they advertised.

United Kingdom
Nissan Versa
May 25, 2022

Pros: Cheaper than on airport

Cons: Charged more than the original price quoted

United Kingdom
Toyota Corolla Sedan
May 22, 2022

Pros: Pick up agent was friendly

Cons: As stated above

United Kingdom
Nissan Versa
May 13, 2022

Pros: Nothing they are a disgrace,and an rip off.

Cons: Because of the hidden charges,I will never get a car off site again.

United Kingdom
Nissan Versa
May 10, 2022

Pros: not much discover car

Cons: clubs car good

United States of America (USA)
Nissan Versa
May 9, 2022

Pros: Prompt ride to airport.

Cons: The price that I was quoted turned out to be much lower than what I actually paid. I did NOT have option to pay tolls individually per the representative at the pickup location.

United Kingdom
Nissan Versa
May 9, 2022

Pros: Friendly staff at the reception

Cons: length of time waiting at the airport for shuttle, sat nav very dated

United States of America (USA)
Nissan Versa
May 5, 2022

Pros: The best thing was the convenience of the shuttle to and from the airport .

Cons: Workers were extremely rude. There’s one from NEW YORK and made it EXTREMELY clear to me, a young female that he was from Washington heights as if it were a threat .

United States of America (USA)
Toyota Corolla Sedan
May 2, 2022

Pros: Absolutely nothing. The guy that drove us was the only thing not bad.

Cons: The over charging from what you said the price would be. The sm with the sky pass. The scam with the two insurance. Picked up an hour after we called. Rude employee or boss.

United Kingdom
Nissan Versa
May 1, 2022

Pros: The car itself was fine .

Cons: Discover Cars are great I've used you company several times but you need to vet the companies you refer too, my experence with club cars was poor, there was attempted presure selling re a sun pass costing over $350 , I was asked to sign that I refuse CDW insurance when I explained i already had paid for CDW insurance they said that Discover cars cover you not us so they insited I signed declining CDW insurance when I know I had it. The service was almost hostile.

France
Toyota Corolla Sedan
April 22, 2022

Pros: Didn’t like anything.we have been many times to Florida and this is this the worst car rental & we had no choice of car or any upgrades

Cons: Expensive charges when you arrive

United States of America (USA)
Toyota Corolla
April 16, 2022

Pros: speed of picking and return.

Cons: provider did not exepted my car insurance and insurance provided by the credit card. I had no time to look gor other vendor and had to purchace insurance from Clubs. This was a first time I experince this.

United States of America (USA)
Nissan Versa
April 14, 2022

Cons: Pedi informacion sobre un cobro que me hicieron y no me dan respuesta aún. Por eso no lo recomendaria, no pueden cobrarte sin decirte el por qué.

United States of America (USA)
Nissan Versa
April 13, 2022

Pros: Did like it, it was false advertisement

Cons: The prices jumped 200

United States of America (USA)
Toyota Corolla
April 13, 2022

Pros: Sketchy, sleezy and would not recommend. Didn’t feel safe picking up car. Interaction with car rental company was terrible

United Kingdom
Hyundai Elantra
April 12, 2022

Pros: Only the check in was Good

Cons: The car was ok but had no full beam on lights key fob battery was low had to be very close to operate

United States of America (USA)
Toyota Corolla
April 11, 2022

Cons: The insurance scam is really not something I'm accustomed to. They would not accept my insurance, however if something happened my insurance company would be liable. In any case to get the car I had to pay an extra 30.00 a day.

Netherlands
Nissan Versa
April 9, 2022

Pros: I liked the shuttle service and free upgrade

Cons: There was no car manual in the car, nobody explained anything about the cars function’s, pictures of the car weren’t taken I’m my presence (yes I signed for them, is was tyred and I wanted to go, but looking back, should not have signed), by the drop of they made the report of the car after they brought me to the airport.. they looked at it in my presence but (after I filled it up) did not say anything about it to me, so I thought it was fine and done.

United States of America (USA)
Nissan Versa
April 7, 2022

Cons: They required I paid for insurance even though I have full auto insurance (apparently with a company they don't accept) as well as an expensive toll bundle that I didn't need. They took advantage of my lack of knowledge AND double charged me! I ended up with a credit total of $805 for a car that I originally paid $77 for online. They refunded the second charge though it was still a huge inconvenience and affected my travels because of my credit limits.

United Kingdom
Nissan Versa
April 1, 2022

Pros: Not much

Cons: Pushy trying to sell me a toll pass,he did explain about the cost of violations,they should have had the toll pass badge taken off.because I only needed to use cash tolls as I know the roads in Orlando and knew I did not need a pass because I was not intending on driving about,I only drove not much more over a 100 miles the entire 2 weeks.

United States of America (USA)
Nissan Versa
March 30, 2022

Pros: Nothing.

Cons: Everything.

United Kingdom
Toyota Corolla Sedan
March 26, 2022

Cons: Wee bit of a faf getting through to be picked up at airport

Canada
Nissan Versa
March 25, 2022

Pros: Coussin gonflable non fonctionnel J aie refusé en me fâchant et en disant que ce n était pas légal après qu il me disait que ce n était pas grave que le coussin ne fonctionnait pas

United Kingdom
Toyota Corolla Sedan
March 22, 2022

Pros: upon return the agent was polite,helpful and i wish we had him from the start.

Cons: no number to call from airport, we had to get a taxis and paid $35 dollars, the car was not as good as promised when we booked.The windscreen wipers were old and perished, the tires were on their limits.the fuel was 65 miles than when we returned it.We were not given any maps or details for return of car.

United States of America (USA)
Dodge Caravan
March 20, 2022

Cons: I had to call for them to pick me up, got there and the place looked very shady as box run down. I signed up for the extra insurance online only to find out it wasn’t what was listed and had to fit out $200 more. When doing the outside inspection I had to point out all the scrapes. Then when it came time to drop it off no one was there. Someone came in off the street who barely spoke English. There was no one to check us off on the outside inspection, was told to take a video…um it’s 0630 and

United Kingdom
Nissan Versa
March 1, 2022

Cons: The quote was completely wrong, ended up paying double what we thought we would. They ensure you pay for lots of add ons that should be voluntary or included already.

Canada
Hyundai Elantra
February 23, 2022

Pros: Absolutely NOTHING

Cons: Absolutely EVERYTHING. I shall NEVER recommend or use this company again.

United States of America (USA)
Nissan Versa
February 15, 2022

Pros: Everything. They were very friendly, assisted with loading and unloading at the airport and made sure we enjoyed our experience

Cons: nothing- I liked it all

United States of America (USA)
Toyota Corolla Sedan
February 10, 2022

Pros: Nothing

Cons: Nothing

United Kingdom
Nissan Versa
February 10, 2022

Pros: So pleased !! Great service, quick efficient and a great price ! Will absolutely use next time.

United Kingdom
Toyota Corolla Sedan
February 3, 2022

Pros: On time picking us up from airport, service second to none

Cons: Nothing

United Kingdom
Nissan Versa
February 2, 2022

Pros: Efficient service

Cons: Nothing

Ireland
Nissan Versa
February 2, 2022

Cons: Apparently under Terms & Conditions it was compulsory to Agree to $15 a day pre paid Toll charges which obviously not standard ! I was hiring car for 25 days so this was extortionate ! I argued but with limited Resolve !

United States of America (USA)
Toyota Corolla Sedan
January 20, 2022

Pros: they have good service

Cons: they add many extra fee to me

United States of America (USA)
Toyota Corolla Sedan
January 20, 2022

Pros: Clean car.

Cons: Hard to contact agent. Extra fees.

United States of America (USA)
Toyota Corolla Sedan
January 13, 2022

Pros: They texted me and asked for my trip info

Cons: Did not cate for meeting clients needs. Lack of communication.

United States of America (USA)
Nissan Versa
January 1, 2022

Pros: Nothing

Cons: The cost added on for insurance because they did not except USAA insurance and the additional cost for the sun pass. The document I got when I picked the car up said the office opened at 6am. My flight changed and I had to return the car at 6:30am. I started calling the office at 6am and left a voicemail and called back and finally at 6:25 someone in Miami answered and I told him I needed to return my car and get to the airport in 5 mins. No one called or was at the office until 6:50.

United States of America (USA)
Nissan Versa
December 30, 2021

Pros: everything accept the actual rental company

United States of America (USA)
Nissan Versa
December 25, 2021

Pros: Agent was very professional

Cons: Just the hidden pricing for insurance. And automatically added the toll package until 8 argued with him about it. But he was very nice and professional

Canada
Nissan Versa
December 25, 2021

Pros: Never again. A bunch of professional scammers. Stay away.

Cons: Nothing. They are crooks. I tried to go through my credit card company for ‘goods

United Kingdom
Nissan Versa
December 21, 2021

Pros: The return to the airport. Glad to see the back of them.

Cons: The car key failed to open the car, leaving me stranded in a supermarket car park. Their office did not answer my phone call for assistance as they had finished early for the day. Their break down service just kept me hanging on the phone so long that I gave up. The halfwit in their customer service dept insisted on sending a picture to my phone on how to open the car without a key, despite the fact I explained to the idiot that my phone was locked in the car, therefore I could not get to it.

United Kingdom
Toyota Corolla Sedan
December 6, 2021

Pros: No shuttle bus to collect us from airport and phone numbers did not work. A local had to call a different number to arrange for us to be collected. We were then taken to a grotty yard and complained at that the driver had to come from home to collect us

Cons: Staff were very rude and disrespectful and got abusive. Then he refused to refund us after refusing to rent us the car so we had to travel back to the airport to hire from a different company.

United Kingdom
Nissan Versa
December 2, 2021

Cons: Too Expensive never again

United Kingdom
Toyota Corolla Sedan
November 30, 2021

Pros: Nothing

Cons: Everything

United States of America (USA)
Nissan Versa
November 20, 2021

Pros: Nothing

Cons: They are rude, they charge you twice as much as is told to you when you book it.

United Kingdom
Nissan Versa
November 19, 2021

Pros: nothing .. never got anywhere near their car

Cons: the "couldn't care less attittude" & the fact they kept my money

United States of America (USA)
Nissan Versa
October 12, 2021

Pros: We didn't rent the car becuase of the hidden fees

Cons: Hidden Fees, better deal at air port. We did not rent the car. Took a long time for someone to shuttle us to pick the car up. The man at desk refused to take us back. Thankfully the driver took us back!!!

United States of America (USA)
Nissan Versa
October 11, 2021

Pros: Exceptional service for pickup and dropoff

Cons: Hidden fees @ pickup, encouraged to get sun pass and only used twice within 5 days

United States of America (USA)
Toyota Corolla Sedan
October 9, 2021

Pros: It’s a scam!! Shady operation!

United States of America (USA)
Toyota Corolla Sedan
September 30, 2021

Pros: The shuttle service was handy.

Cons: Getting fleeced for more money than I was expecting to pay.

United States of America (USA)
Nissan Versa
June 27, 2021

Pros: Nothing ! They could not honor my discounted price and I haven’t gotten a refund on the amount paid to hold the car. They tried to charge me $950 for my rental I was quoted $355 for. And they do not accept your debit for deposit even though the say they do. And you have to pay an extra $10 a day if you use your debit card.

Cons: They could not honor my discounted price and I haven’t gotten a refund on the amount paid to hold the car. They tried to charge me $950 for my rental I was quoted $355 for. And they do not accept your debit card for deposit even thought they say they do. And you will have to pay an extra $10 if you use the debit card.

United States of America (USA)
Nissan Versa
May 31, 2021

Pros: Nothing

Cons: The representative was rude. He was not at the desk and we had to wait 10 minutes until he showed up. I still have not received my security deposit and it has been over a month.

United States of America (USA)
Nissan Versa
May 31, 2021

Pros: horrible, bad service, Kept telling me they were going to call me back in 15 minutes. The car was never available,

Cons: nothing

United States of America (USA)
Nissan Versa
May 30, 2021

Cons: Too many hidden fees

United States of America (USA)
Nissan Versa
May 30, 2021

Pros: They are a scam!!!!!!! Do not book them

United States of America (USA)
Toyota Corolla Sedan
May 25, 2021

Pros: Absolutely nothing, horrible company!!!

Cons: Liars, dishonest about fees, hidden fees, overall bad company.

United States of America (USA)
Hyundai Elantra
May 24, 2021

Pros: Once at the facility, they were as efficient or better than the big brand rental companies.

Cons: Difficulty getting the shuttle from the airport to the rental facility, instructions and confidence that the shuttle was arriving were a bit sketchy.

United States of America (USA)
Hyundai Elantra
May 18, 2021

Pros: Quick on the reservation sign in, ride back to airport very timely

Cons: No explanation of car features. No GPS, no explanation of tolls after we paid for the sunpass, tried calling cm service when sunpass not working but got a NY rep who told me to activate the Sunpass. WHAT??? It kept saying toll not paid.

United States of America (USA)
Nissan Versa
May 6, 2021

Pros: They were nice and fast.

Cons: I didn’t like how your website told me that I needed to call through WhatsApp because it wouldn’t allow me to. I had to take a Lyft from the airport to the car rental.

United States of America (USA)
Nissan Versa
May 2, 2021

Pros: Nothing !!

Cons: Would NEVER rent a vehicle from this company again ! They get you in the door then charge outrageous prices for insurance to cover your car. Unwilling to lower prices. Plus the site is shuttled off from the airport and it leaves you stuck having to rent from them !!

United States of America (USA)
Hyundai Elantra
April 28, 2021

Pros: Clean, professional, decent pricing, allows my insurance, gas efficient car, staff answered the phone quickly.

Cons: Sunpass

United States of America (USA)
Toyota Corolla Sedan
April 26, 2021

Pros: The shuttle from the airport & back to the airport which was included. The staff was super nice from the shuttle driver to the people behind the desk. It was a smaller place which truly impressed me how great of a business they run from such a small lot. They had all nice cars that were well maintained and cleaned nicely. Everyone was thorough and super easy to work with. There were zero problems and clubs car rentals made everything super simple & my rental car was secured easily!

Cons: There was nothing I didn't like.

United States of America (USA)
Hyundai Elantra
April 25, 2021

Pros: Shuttle service provided to and from airport

Cons: Too expensive Misleading I thought I was paying $400 for the rental and end up paying almost $1000 after they add all of the extra fees and charges. Still have not received my security deposit.

United States of America (USA)
Toyota Corolla Sedan
April 24, 2021

Pros: Nothing

Cons: Everything

United States of America (USA)
Nissan Versa
April 23, 2021

Pros: Shuttle van that picks you up and drops you off at airport. Courteous, friendly employees at rental location.

United States of America (USA)
Toyota Sienna
April 23, 2021

Cons: Insurance charges were a scam. $60 a dad for PIP is unacceptable. $834 for full coverage for 5 days is just laughable. Complete scam of a company.

United States of America (USA)
Nissan Versa
April 22, 2021

Pros: Not a single thing.

Cons: The company ripped me off and I didn’t rent a car. They never even picked us up from the airport. Wouldn’t answer our calls. Demanded we pay double. We were treated horribly. Another car rental company told us they are known for this.

United States of America (USA)
Hyundai Elantra
April 21, 2021

Pros: Nothing

Cons: it was the worst rental I have had. the car was clean enough but smelled like smoke and seats did interior looked worn with stains

United States of America (USA)
Toyota Corolla Sedan
April 21, 2021

Pros: Nothing. I would never recommend them

Cons: It was a classic bait and switch. It was an upfront scam and ruined the whole first day of our vacation. You know it's bad when the shuttle driver keeps apologizing saying people just pay it

United States of America (USA)
Nissan Versa
April 19, 2021

Cons: Got ripped off with the insurance

United States of America (USA)
Hyundai Elantra
April 18, 2021

Pros: Nothing charge me 500 more than what I was supposed to be charge.

Cons: I paid for insurance paint chipped they charging me almost 600 out my pocket I had insurance through you and rental car place but yet charged my card. Instead of the insurance I paid for

United States of America (USA)
Nissan Versa
April 17, 2021

Pros: I did not like anything...would NEVER rent there again!

Cons: I did not like much...the attendant was rude...there were extra fees..the car tires were unsatisfactory and the windshield wipers were worn to the point they barely worked

United States of America (USA)
Nissan Versa
April 17, 2021

Pros: The service was horrible. They didn’t give me the car I “reserved” and they charged me $600+ for fees which was extremely blind siding. The shuttle that picked me up took over 30 minutes and they quoted 10 minutes. On my return there was literally no one at the front desk and was in there office for 25 minutes. I had to call them at least 3 times to get a shuttle back to the airport. Imagine if I was running late for a flight that would’ve been devastating.

Cons: Service is terrible, I wasn’t even checked out by the front desk. The person that drives the shuttle ended up taking the keys to the rental and just drove me to the airport without any information. Felt like I was being robbed honestly. They people don’t know what there doing. Literally didn’t even get checked out by the front desk but a shuttle driver.

United States of America (USA)
Nissan Versa
April 16, 2021

Pros: Nothing they are Horrible scammers require you to only use 5 certain insurance carriers. Wouldn’t take insurance coverage from Farm Bueau or my Visa card that covers rental vehicle insurance.

Cons: Scammers, horrible salvaged titled vehicles that break down.

United States of America (USA)
Nissan Versa
April 16, 2021

Pros: Nothing!

Cons: The car was dirty inside .. they only took pictures of the outside

United States of America (USA)
Toyota Camry
April 16, 2021

Pros: Quick service

Cons: Too many hidden fees, did not accept all major insurance companies.

United States of America (USA)
Toyota Sienna
April 12, 2021

Pros: Nothing

Cons: Super disappointed discover has to get more info on vendors the fact that they accept 4 insurances is such a scam and then to get a ride to there and find out instead of 500 for the week it’s going to be close to a grand is ridiculous

United States of America (USA)
Nissan Versa
April 12, 2021

Pros: Car was nice

Cons: Took an hour to get picked up at airport. Agent added extra fees she claimed were mandatory

United States of America (USA)
Nissan Versa
April 12, 2021

Cons: I booked online for $174. When I picked the car up it was over $700. I’ve never had this happen with any other company! Very deceiving!

United States of America (USA)
Toyota Corolla Sedan
April 10, 2021

Pros: Nothing at all

Cons: I didn’t like everything .... they tried to get $1200 out of me and when I cursed them out and walked away they all of a sudden lower the price

United States of America (USA)
Toyota Corolla Sedan
April 9, 2021

Pros: The shuttle driver was courteous and helpful

Cons: The cleaning agent was way too strong and required airing out of the care x 4 days. I have asthma and it was too much, although clean smelling.

United States of America (USA)
Nissan Versa
April 9, 2021

Pros: All the reviews say

United States of America (USA)
Toyota Sienna
April 9, 2021

Pros: Nothing

Cons: Called to change our pick up time because our flight

United States of America (USA)
Jeep Cherokee
April 8, 2021

Cons: The car was not similar to what I requested, way smaller. Car seat that I paid for was filthy. Still waiting for my security deposit to be returned. Was charged for insurance at booking then advised that it wasn’t sufficient insurance. Had to return the car one day early because the office would not be open when my flight left even though I advised of the departure time during booking and when I picked the car up. Gas was not full but I was required to fill it up to avoid additional charges.

United States of America (USA)
Toyota Camry
April 7, 2021

Pros: Seamless

Cons: nothing

United States of America (USA)
Hyundai Elantra
April 5, 2021

Cons: That they only accept certain car insurances

United States of America (USA)
Nissan Versa
April 2, 2021

Pros: Nothing

Cons: They extorted $40 a day for extra insurance. They said I didn't have enough coverage, so I was going to call my insurance to add it, but this place said it had to be added 15 days prior. I tried to find another car, but it was Spring Break, no cars available anywhere, so I had no choice. My $350 rental turned in to $1200! The car must have been in a hail storm because it was pockmarked from front to back. I would NEVER go to this to company EVER!

United States of America (USA)
Jeep Cherokee
March 27, 2021

Cons: Facility was trailer which very small but clean. The shuttle which brought us to the car lot was old and dirty van. The car lot had a lot of old cars and we were nervous about which car we would be given. We ended up getting a newish suv but they were sticklers on providing our current car insurance (for our car back home in another state). If we couldn’t provide this we would have been charged an extra $200. I’ve never had this happen before and we would not rent from here again.

United States of America (USA)
Toyota Sienna
March 26, 2021

Pros: Staff were nice.

Cons: Too expensive

United States of America (USA)
Jeep Cherokee
March 26, 2021

Pros: Not much

Cons: No response when calling. Extremely long time to try and get issue resolved

United States of America (USA)
Nissan Versa
March 25, 2021

Pros: The service staff are great. I think the people who work there are great.

Cons: The car for the money was crap. I should

United States of America (USA)
Hyundai Elantra
March 25, 2021

Cons: Good evening, Just need to let you know that I have my worse experience renting car from you and your customer Clubs rental cars they are a total rip off I have State Farm insurance the 100 by 300 the best insurance State Farm have and they still force me to pay extra coverage. $179 plus a $53 recovery fee end up paying a total of $501.85 which your website only had to pay $192.00 You will need to recover me a refund I have attached my receipt and photos of what this rental place had on his des

United States of America (USA)
Nissan Versa
March 10, 2021

Pros: Communication was good

Cons: Bait and switch type of a service. Cheap online then tons of "a must" add-ons that make it more expensive than good car rentals. The car was junk, in was 2020 model but it was squeaky like a very old car, windshield washer fluid tank had a hole so there was no fluid to wash windshield, seats were dirty

United States of America (USA)
Nissan Versa
March 9, 2021

Cons: The location is a terrible mess of a trailer. The insurance requirement is insane. The agent convinced us that we had to pay an additional $10 per day for a toll pass and that we would not be able to avoid tolls. Turns out that by taking just a little more time you can completely avoid tolls in Florida. The entire thing was a huge mistake. I will never again rent from a “bargain” car rental. The best advice is to rent early to get the best possible deal.

United States of America (USA)
Toyota Sienna
March 7, 2021

Pros: Tires were not in good shape . Thankfully it was lit raining or it could have been bad

Cons: The money deal was completely off

United States of America (USA)
Nissan Versa
March 4, 2021

Pros: Nothing

Cons: The $250 unexpected additional fees. Read their fine print people, i made the terrible mistake of not. The run down trailer, feel like your in a junkyard rental company overcharged us for the worst car I've driven in years. The mileage said around 37k, but they surely removed the 100k number illegally as old and run down as that thing was. Also, we had to deal with a flat tire after a long day at a water park. Worst rental experience ever. Go elsewhere, don't be dumb like me.

United States of America (USA)
Nissan Versa
February 25, 2021

Pros: Nothing

Cons: Everything

United States of America (USA)
Nissan Versa
February 24, 2021

Cons: Too many extra charges more than doubling the quoted cost.

United States of America (USA)
Hyundai Elantra
February 24, 2021

Pros: return guy was great very helpful and nice,

Cons: under handed insurance deal

United States of America (USA)
Nissan Versa
February 23, 2021

Pros: NOTHING!!!

Cons: NOTHING!!! THEY ARE THIEVES!! They deliberately put an out of state number on the invoice so that you would be confused as to where you need to call for your shuttle bus to pick you up. They cancel your reservation when you are an hour late and also keep your deposit even if it’s not under your control!! No consideration whether someone’s flight is late! What they don’t tell people that have other insurance besides Statefarm or Allstate is that they will have to pay double the fee to rent!!

United States of America (USA)
Jeep Cherokee
February 23, 2021

Pros: Absolutely nothing. This place needs to be shut down! The car lot was filled with nothing but old rental vehicles.

Cons: I knew it was a bad sign when I could not find the phone number on the email with instructions to pick up our rental. When I finally figured it out, we were picked up in a beater minivan and greeted by a rude gentleman who informed us that he has a junker truck for us. Worst experience ever!

United States of America (USA)
Toyota Corolla Sedan
February 22, 2021

Pros: Nothing. The price was higher than anywhere else in the city after all the fees. No one could speak english or explain things at pickup. Our car had hail damage. We paid over $300 when we were supposed to pay $150. We had to wait 45 min for pickup at airport and an hour for dropoff at airport.

Cons: Everything. The price was higher than anywhere else in the city after all the fees. No one could speak english or explain things at pickup. Our car had hail damage. We paid over $300 when we were supposed to pay $150. We had to wait 45 min for pickup at airport and an hour for dropoff at airport.

United States of America (USA)
Nissan Versa
February 20, 2021

Pros: The number to contact was not easy to decifer on my invoice nor easy to find to call and inform the company on my delay arrival nor pick up. Th

United States of America (USA)
Nissan Versa
February 15, 2021

Pros: Not much at all

Cons: The employees lied about the toll road packages and instilled fear that if I didn’t get either the $9.99 or the $14.99 package it could cost me hundreds of dollars in fees.

United States of America (USA)
Toyota Corolla Sedan
February 14, 2021

Cons: This place is a joke. It was an absolute scam!

United States of America (USA)
Toyota Corolla Sedan
February 12, 2021

Pros: Nothing

Cons: Price seemed cheap but they demanded more than triple the advertised amount at site.

United States of America (USA)
Hyundai Elantra
February 1, 2021

Pros: Service was prompt and friendly.

Cons: Cost of insurance and lack of companies they accepted.

United States of America (USA)
Toyota Corolla Sedan
January 24, 2021

Pros: The service was good

Cons: The fact that I return the car without a scratch and my 200 deposit has not been returned to my card instead the car my card 17.49 and I email their management team and nobody reach out to let me know where my money at and I really don't want to report them to the bureau for shady business.

United States of America (USA)
Nissan Versa
January 23, 2021

Pros: Clean vehicle

Cons: Baited initial rate which gets much higher due to mandatory insurance and toll packages.

United States of America (USA)
Toyota Corolla Sedan
December 11, 2020

Pros: Nothing

Cons: Extra $200.00 unexpected charge when getting to agency. They were nowhere in sight when dropping off the car. The phone number was not working. Almost late for my flight because of agency not opened when scheduled to open. Just a horrible experience. Worst ever.

United States of America (USA)
Nissan Versa
December 2, 2020

Pros: Quick response for shuttle service

Cons: Hidden fees

United States of America (USA)
Toyota Corolla Sedan
November 1, 2020

Pros: The gentleman that picked us up was very nice. The gentleman that was working the desk was very nice.

Cons: The policy is that you had to pay $14.99 per day because you had to use their Sunpass, was not great. That made The cost for the rental as high as other rentals in the area. So no “deal” there. The car smelled previous renters must have smoked in it. The car was not in the best shape. Pretty sure it was hit and the repair left the window whistling and the front end jiggly.

United States of America (USA)
Toyota Corolla Sedan
October 31, 2020

Pros: Nothing. It was nickel and dime. Also the shuttle took me to a kind of scary trailer near the airport that looked like it was set up overnight.

Cons: Everything. Just an awful experience overall. Total rip-off. Dirty dinged up car. Extra charges for everything. Completely fly by night outfit. Windshield wipers were awful left a smear on the drivers side. Chips and dings all over the car. Low model car with almost no amenities. And the pickup office was an embarrassment. In addition they told me what time to return the car and there was no one in the office!

United States of America (USA)
Toyota Corolla Sedan
October 29, 2020

Pros: nothing place is

United States of America (USA)
Toyota Corolla Sedan
October 14, 2020

Cons: They overcharged me and were not friendly at all!!!

United States of America (USA)
Hyundai Elantra
October 8, 2020

Pros: The shuttle driver was nice and curtious. The counter atendant was not! He was rude and was worried about making a few extra bucks from his bait and switch scam!

Cons: Highway robery, a bait and switch. Cars are advertised at low prices without the additional insurance coverage your forced to buy due to their policy of having to have 300k insurance coverage for their at best 15k car. When faced with this extortion I tried to call my insurance carrier to add a 300k writter of the week in which I was informed that the policy would have to be taken out 2wks prior. forced insurance for $13 a day making my rental from $68 to $189!

United States of America (USA)
Hyundai Elantra
September 11, 2020

Pros: Car was never picked up and it is the Worst company and will never recommend to anyone

Cons: Car was never picked up and it is the Worst company and will never recommend to anyone

United States of America (USA)
Toyota Corolla Sedan
August 28, 2020

Pros: nice people, cheap price (but this is because of covid, many cars cheap). I think this co. is a little cheaper than the rest.

Cons: the corolla was just a base model - other rental companies don't use base models for their cars. it does make a difference in the experience.

United States of America (USA)
Hyundai Elantra
August 25, 2020

Pros: The owner says very friendly and helpful.

Cons: The amount I paid that was 600 more then the online price.

United States of America (USA)
Toyota Corolla Sedan
August 21, 2020

Pros: Return process was fast.

Cons: Pickup was not efficient. Car was filthy inside with stained seats. There was a bunch of extra fees that were not explained up front.

United States of America (USA)
Nissan Versa
August 11, 2020

Pros: Dissatisfied.

Cons: Dissatisfied.

United States of America (USA)
Toyota Corolla Sedan
August 5, 2020

Pros: the communication

Cons: Nothing

United States of America (USA)
Toyota Corolla Sedan
August 3, 2020

Pros: There wasn’t anything really positive about this experience. Next time I will book with a reputable agency.

Cons: ”extra hidden fees.” I booked with this company to save a little money. The hidden charges discovered while picking up my car with trip already in progress left me without options. They will charge $9.99 daily onto your fees just to have a decal for tolls on windshield. PLUS YOUR TOLLS! I spent $85 for maybe $15 used in tolls. I asked to cancel my reservation but they said there was no refund. I WAS STUCK IN THEIR MONEY MAKING SCAM. The CAR WAS DENTED AND BRAKE DRUMS RUSTED ON WHEELS.

United States of America (USA)
Toyota Corolla Sedan
July 9, 2020

Pros: The drop off was an easy transaction.

United States of America (USA)
Toyota Corolla Sedan
July 8, 2020

Cons: worst experience.

United States of America (USA)
Hyundai Elantra
June 24, 2020

Pros: The representative was extremely kind and patience.

United States of America (USA)
Toyota Corolla Sedan
June 23, 2020

Pros: Efficient in driving us back to air port. Though there was no AC working or on?, for us in a Florida hot stifling car..

Cons: Bait n $witch $cam. Gates closed upon return, low tire pressure, no windshield solvent.

United States of America (USA)
Toyota Corolla Sedan
June 23, 2020

Cons: Not an ethical service practice

United States of America (USA)
Toyota Corolla Sedan
June 15, 2020

Pros: The representative was very professional, friendly and efficient. A pleasure to work with.

Cons: The hidden fee for the SunPass transponder. It more than doubled the cost of the rental and seemed deceitful.

United States of America (USA)
Nissan Versa