Orlando Int. Airport (MCO), Orlando, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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Clubs Car Rental at Orlando Airport

3101 Mccoy Rd, Belle Isle, 32812, Orlando
18004375707/3056322782
Pick-up instructions
Customers should proceed to Level 1 Ground Transportation on A or B side. Once on, Level 1 proceed outside to the Rental Car pick-up Area. Shuttle pick up at Spaces A11, A12 or B11. Please call the following numbers for pick up: 001 18 004 375 707 / 001 3 056 322 782 (Only Whatsapp).
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-21:00
Tue:06:00-21:00
Wed:06:00-21:00
Thu:06:00-21:00
Fri:06:00-21:00
Sat:06:00-21:00
Sun:06:00-21:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Toyota Corolla
September 20, 2023

Pros: Nothing. I had to rent a car from a different company

Cons: The hidden fees and how they don’t accept USAA car insurance

United States of America (USA)
Hyundai Elantra
September 19, 2023

Pros: Nothing.

Cons: No good service

United States of America (USA)
Nissan Versa
September 19, 2023

Pros: The car rental was a scam. The customer better read tiny print, there are additional fees added. I called to confirm the price and if they are no additional fees and I found out about additional insurance only when I went to pick up the car. I refused their offer.

United States of America (USA)
Toyota Corolla
September 19, 2023

Pros: Honestly nothing!

Cons: Didn’t like the service or vehicle!

Canada
Hyundai Elantra
September 10, 2023

Cons: I was quoted $140 by DiscoverCars.com just to find out at pickup that CLUBS Car Rental will make you buy their own overpriced insurance. There is no way to use your own. The rental turned out to be $400 after all said and done. I am not using DiscoverCars.com again.

United States of America (USA)
Hyundai Elantra
September 9, 2023

Cons: Scammers. Just say you don’t accept insurance because nobody is going to have a damage protection covering 300,000.

Canada
Toyota Corolla
September 8, 2023

Cons: Hidden costs

Canada
Toyota Corolla
September 6, 2023

Pros: other than the free shuttle service, everything else was substandard

Cons: the rental was cheap but then you have to buy mandatory insurance which is 6 times the rental rate, i ended up paying triple. we got a corolla, newer model but the condition of the car is in bad shape, the wheel is shaking at 100 speed and the smell is nasty

United States of America (USA)
Nissan Versa
September 5, 2023

Pros: None, zero

Cons: Booking # DC-6027161. I didn't pick the car on Saturday 8/26/23. I purchased insurance at the time of booking. Plus I even provided my own auto insurance card and the declaration page to Clubs car rental. They still wanted me to buy their insurance with a liability of $300,000.00, and $35 coverage per day. I want to report that to BBB. I request a full refund of the amount that was charged to my credit card, including insurance that I purchased for the rental. Thank you, Mathieu Georges

United States of America (USA)
Nissan Versa
September 4, 2023

Pros: They are totally out to take your money. They were forcing us to accept their insurance policy which would have costed us an extra $300+. They said the only exception was a handful of insurance companies, which we had and had full coverage in. They still found an excuse for that to not be good enough. We ended up eating the original deposit and took an Uber. We had our kids and car seats with us and they did not care! Do not get mixed up with the shady company.

Cons: The agents were not friendly and trying to scam you in anyway possible. They can get a way with it cause their policies are under different countries rules… found that out by reading the fine print in the “terms”

United States of America (USA)
Hyundai Elantra
September 3, 2023

Pros: Nice van staff, car was good.

Cons: Counter agent and tacked on fees.

United States of America (USA)
Toyota Corolla
September 2, 2023

Pros: Shuttle driver.

Cons: Scam. Required $40 insurance, hidden fees. Rented car from somewhere else last minute.

United States of America (USA)
Toyota Corolla
August 30, 2023

Pros: Nothing

Cons: Your insurance policy. I had to pay $30 + a day because I didn't have one of your listed insurances. Though I have a premium insurance policy. It was a ripoff.

United Kingdom
Dodge Caravan
August 23, 2023

Pros: Pick up and communication

Cons: They were very aggressive in their attitude to E pass in the end I agreed to take it only to get on with my holiday Also I was overcharged and had refund Would not recommend this company

United States of America (USA)
Toyota Corolla
August 23, 2023

Pros: not able to use ae card and or my insurance

Cons: the return

United States of America (USA)
Toyota Corolla
August 21, 2023

Pros: nothing

Cons: everything

United States of America (USA)
Toyota Corolla
August 12, 2023

Pros: Service not taken

United States of America (USA)
Hyundai Elantra
August 12, 2023

Pros: Fast and courteous service at the front desk

United States of America (USA)
Toyota Corolla
August 12, 2023

Pros: Car was ready. Did check in with at the desk and a lady was there to help with that. Return was simple

United States of America (USA)
Toyota Corolla
August 12, 2023

Pros: Great customer service! Very accommodating. Great cars.

Cons: there was paperwork to be filled out and they had to see my wife's license. Not a huge issue

United States of America (USA)
Nissan Versa
August 12, 2023

Pros: Very pleasant expercience renting from Clubs. I found the staff to be curtious and helpfull from pickup al throughout return of the vehicle. I will definitely go back.

United States of America (USA)
Toyota Corolla
August 12, 2023

Pros: Easy going staff

Cons: Everything was great

United States of America (USA)
Toyota Corolla
August 10, 2023

Pros: NOTHING

Cons: The entire process. The cost, the service

United States of America (USA)
Toyota Corolla
August 9, 2023

Pros: Some staff were courteous

Cons: Off site location in bad area No key drop Only filled car to 1/2 tank instead of full tank as per reservation contract Offered cash-only option for added cost of early drop-off--unprofessional and unsafe. Why can't there simply be a key drop or longer hours, given that there are flights into and out of MCO all day and night? I ended up paying a much higher rate for the rental (3x-4x more) than expected due to the fine print of the contract related to my personal insurance level.

United States of America (USA)
Toyota Corolla
August 9, 2023

Pros: i did not get the car it was a scam

Cons: this was a scam saying you needed $100,000 liability coverage

United Kingdom
Toyota Corolla
August 6, 2023

Pros: Not a great deal

Cons: Read 1st comments - Orlanda airport, homeland security caused delays. We were in arrivals hall by 9:15pm - but your agent told me they closed at 9pm - and it wasn't their problem. This cost me $100 getting a cab. The next morning they would only hold the car till noon (despite telling them on the phone we were on our way). We had to rush tp Club Car rental Orlando. I previously worked for Avis - and would not have allowed the car to go out with Coca-Cola stains on the driver's seat .

United States of America (USA)
Toyota Corolla
July 31, 2023

Pros: Our ability to get the car....

Cons: Our ability to get the car....

United States of America (USA)
Toyota Corolla
July 31, 2023

Pros: Didn’t take the car because they want to charge us extra insurance when we provide our private policy. Still waiting for my deposit refund from diacovercars

Cons: Discovercars have to stop using the service of Clubs rental because they’re not trusted facility and they dont follow the voucher

Canada
Dodge Caravan
July 29, 2023

Pros: Poor Services. Non professional

United States of America (USA)
Toyota Corolla
July 28, 2023

Cons: They scam you into paying for insurance. I purchased full coverage when I booked the car. When I picked up they would not let me use that insurance because it did not cover uninsured drivers. Scammed me out of over $300. Don't ever use them.

United States of America (USA)
Nissan Versa
July 27, 2023

Pros: Unprofessional, rude, racist

United States of America (USA)
Hyundai Elantra
July 27, 2023

Pros: Nothing... never got a chance to get my hands on car keys.

Cons: Thiefs.

United States of America (USA)
Toyota Corolla
July 27, 2023

Pros: Horrible service. Will never use again

Cons: Horrible service. No car given. No refund given. Scam.

United States of America (USA)
Toyota Corolla
July 27, 2023

Pros: Never rent from this company again.

Cons: Vendor increased the price 6x by not accepting type of insurance, but advertise site was listed for progressive. It's a dissapointment. Seat has blood stain, backseat was broken, car was stinky. This a big ripped off.

United States of America (USA)
Toyota Corolla
July 26, 2023

Pros: The car I rented had an expired tag and I went to exchange it and they gave me another car without properly working headlights.

United States of America (USA)
Dodge Caravan
July 26, 2023

Pros: Didn’t like anything

Cons: They left me in the airport for an hour then they canceled my reservation because my flight was delayed.

United States of America (USA)
Hyundai Elantra
July 24, 2023

Pros: The guys were honest and kind.

United States of America (USA)
Hyundai Elantra
July 22, 2023

Pros: The directions to contact them out of the airport were difficult - and they wouldn’t answer the phone, likely because there was little English spoken here. Waited almost an hour for them to pick us up even though we were told the shuttle was “en route” and the station is less than 2 miles away. Avoid.

Cons: Read the fine print - they require specific documentation and levels of your own (and only specific companies are accepted) insurance, and then charge you for everything at an outrageous price. Avoid. Go with a known company

United States of America (USA)
Toyota Corolla
July 22, 2023

Pros: Nothing. Total misrepresentation of the process, insurance, and no customer service. It felt and appeared like

Cons: Everything and ended up going with Hertz for Discovery's lack of interest.

United States of America (USA)
Jeep Cherokee
July 21, 2023

Pros: My flight got delayed n they still charged me.

Cons: I disputed a charge b/c flight delayed n no help.

Canada
Jeep Cherokee
July 20, 2023

Cons: The fact that we had picked a specific vehicle, and when we arrived for pick-up it was a totally different vehicle.... apparently in fine print somewhere it said "our vehicle" or a similar one. That should of been properly advertised...and what is the point of reserving the vehicle you want if you can't even have it when the time comes???

Canada
Toyota Corolla
July 20, 2023

Pros: I got an upgrade from a corolla to a rav 4 and did not have to pay extra.

Cons: They limit Insurance coverage to a specific number of companies. Which means you are forced to buy insurance coverage from them even if your current insurance covers you for rented vehicles. You have to pay minimum $10 per day for toll fee + actual toll. It is like you have to rent their scanner at $10 per day. You have to call for shuttle pick up from the airport and no one answers your call every time. In other words, they don't have regular shuttle picking up passengers from the airport.

United States of America (USA)
Toyota Corolla
July 16, 2023

Pros: Nothing

Cons: Everything

United States of America (USA)
Dodge Caravan
July 16, 2023

Cons: The representatives barely speak English and DO NOT understand insurance. The insurance requirements are not logical with normal insurance needs.

United States of America (USA)
Nissan Versa
July 15, 2023

Cons: The hidden fees and smoke smell in car

United States of America (USA)
Toyota Corolla
July 13, 2023

Pros: Nothing, as my rental was canceled without my knowledge due to my flight being delayed 4-5 hours. Clubs Car Rental had my flight number and could have checked. Additionally, they did not respond when I contacted them to make them aware about the delay.

Cons: My rental was canceled due to my flight being delayed. My family and I had to make other transportation arrangements after arriving in Orlando.

United States of America (USA)
Nissan Versa
July 12, 2023

Pros: The man that took care of us mad us get an extra insurance that we did not need.

United States of America (USA)
Toyota Corolla
July 11, 2023

Cons: Insurance $39 per day!.

United States of America (USA)
Toyota Corolla
July 10, 2023

Pros: None

Cons: Did not give me a clean car

Ireland
Dodge Caravan
July 10, 2023

Cons: DiscoverCars.com were the problem

Canada
Hyundai Elantra
July 10, 2023

Pros: There was nothing to like about the Clubs Car. They cancelled our reservation for no reason and blamed it on the computer "system". They did give us water as we had come from long trip and were without food and water while waiting for the car pick up.

Cons: The service was very bad. Our reservation was cancelled for no reason and we had to look for new booking which had to do with Priceline. We informed Discovercars.com by email and sent screen shots but no one responded and we were left standing at airport after a long and tiring trip

United Kingdom
Jeep Cherokee
July 7, 2023

Pros: The Rav4 was a nice easy car to drive

Cons: It wasn't clear that we had to call the rental company when at the airport in MCO, the rental company are external to the main airport

United Kingdom
Dodge Caravan
July 7, 2023

Pros: Disgusting customer service no help or compassion

Cons: Refused car rental due to our flight being delayed and left us having to walk a highway at night with young children

Canada
Hyundai Elantra
July 6, 2023

Pros: DID NOT REFUND MY 300$ deposit

Cons: DID NOT REFUND MY 300$ DEPOSIT

Canada
Dodge Caravan
July 6, 2023

Pros: Is extremely disappointed to know that the scammers

United States of America (USA)
Toyota Corolla
June 28, 2023

Pros: The ride back to get a different rental car company.

Cons: everything. Complete bait and switch.

Canada
Toyota Corolla
June 26, 2023

Pros: nothing at all.

Cons: they forced us to purchase liability insurance in order to rent their vehicle when most insurance companies do not. And they gave us a car that was not in the same class as the vehicle i purchased online. They also charged us extra money for dropping the vehicle after hours.

United States of America (USA)
Toyota Corolla
June 25, 2023

Pros: Clubs car rental agent was very up front about using discover cars as middle man company and took the time to explain the conditions of using discover cars and their ridiculous insurance policies.

Cons: N/a

United States of America (USA)
Toyota Corolla
June 23, 2023

Pros: Nothing positive stood out - be aware of their hours and insurance policy details, and watch out for Juan the agent in their trailer office.

Cons: Juan at Clubs was the worst worker I've ever dealt with. He interrupted multiple times and decided to REFUSE to rent a car to me when I didn't understand the insurance policy, even though I'd already started the payment. It was only after I begged for him to not refuse service that he let me rent our car, and we had to pay nearly 300 in extra fees that we've never had to pay before, even the other time we used Clubs. NEVER use Clubs. We'll never again support their dishonest business model.

Canada
Hyundai Elantra
June 21, 2023

Pros: Very good price & clean car

United States of America (USA)
Toyota Corolla
June 19, 2023

Cons: first car had very strong smell of cat urine, second car wasn't nearly as bad.

Canada
Hyundai Elantra
June 12, 2023

Cons: the insurance fees shloud be sale online , just the additional insurance was able to buy and the accident was not covered

United States of America (USA)
Toyota Corolla
June 9, 2023

Pros: The price and how the actual rental company is very good and accommodating

Cons: They were excellent

United States of America (USA)
Toyota Corolla
June 6, 2023

Pros: I didn't get correct information after several phone calls.

Cons: None

United States of America (USA)
Hyundai Elantra
June 3, 2023

Pros: Airport pick up/drop off.

United States of America (USA)
Toyota Corolla
May 27, 2023

Pros: They are dishonest and disgusting people

Cons: They are cheating the customer

Canada
Nissan Versa
May 26, 2023

Pros: Clean car, good condition, courteous service.

Cons: The $35/day mandatory insurance charge for out of state rentals. National companies accept out-of-state insurance and credit card collision policies. This basically made what looked like a good deal equivalent or worse than the cost offered by competitors.

United States of America (USA)
Toyota Corolla
May 21, 2023

Pros: Nothing….

Cons: The car wasn’t in good condition…. The water in wipers didn’t work…. I had hard time to drive on the rain….. And I don’t know why but they charge me $100 cleaning fee for no reason!

United States of America (USA)
Hyundai Elantra
May 20, 2023

Pros: The service was good minus the up charges.

Cons: The up charges. I will never use your service and will definitely tell any of my friends to not use your service ever again.

United States of America (USA)
Hyundai Elantra
May 12, 2023

Pros: none. I had the worst experience in my life

Cons: I was mistreating by the two customer services gentleman who decided not to rent me a car, leave me with no car when i made the reservation several weeks before and left me at their place with no car or way to go back to the airport to find a solution

United Kingdom
Dodge Caravan
May 12, 2023

Pros: Nothing

Cons: Took too long. agents didn't know how to fit child seat. Agent attempted to charge us for 7 toll violations on the dates before we had the car. Agents asked us prior to our visit how many passengers and bags we had, picked us up in a car that wasn't big enough, we had a child on our lap and suitcases on our laps. Shocking experience and were not contactable when one of the cars broke down leaving us in hot sunshine with a 3 year old child.

Israel
Toyota Corolla
May 12, 2023

Cons: Hidden costs

United States of America (USA)
Hyundai Elantra
May 9, 2023

Cons: Scam. writing letter to Florida Attorney General and the BBB.

United States of America (USA)
Hyundai Elantra
May 8, 2023

Pros: Nothing

Cons: Nothing

United States of America (USA)
Toyota Corolla
May 7, 2023

Cons: They were not open at 6am like the rental agreement said. I had to take an Uber? And who carries proof of Ins with them? I had to buy addl Ins because I only had $200k of liability and not $300k Will never rent with them again!!!

Canada
Toyota Corolla
May 6, 2023

Cons: Third party small print scam what a joke

United States of America (USA)
Toyota Corolla
May 6, 2023

Pros: That when I refused to pay the fraudulent insurance fee, they were kind enough to drive me back to the airport where I was able to rent a car from Thrifty using MY OWN INSURANCE!!!

Cons: That they are frauds!!! They use a bait and switch tactic to rent cars! They make you think they are giving you a bargain and then raise the price once they pick you up from the airport and get you to their off airport location site! I will be doing a Google review about my experience!

Canada
Hyundai Elantra
May 3, 2023

Pros: The rental price (but didn't rent the car due to Liability insurance cost)

Cons: Not advised that need to provide Insurance policy document to show Liability coverage and not offered any other options.

United Kingdom
Jeep Cherokee
May 2, 2023

Pros: Nothing

Cons: From start to finish the overall handling and support was terrible

United States of America (USA)
Hyundai Elantra
May 2, 2023

Pros: Never got picked up. Never got the car

United States of America (USA)
Nissan Versa
May 1, 2023

Pros: You have hired wonderful representatives. They are also responsive and kind - excellent to have 2 cats around for rodent control to ensure your cars are safe. Please provide them with funds to place flea control and vaccinate/neuter/feed the cats.

Cons: Hidden fees and cost structure. That is absolutely ridiculous - having rented in Florida from other companies several times before, HUGELY disappointed in your hidden costs.

United States of America (USA)
Toyota Corolla
April 29, 2023

Pros: Nothing

Cons: I was forced to take car insurance when I didn’t need it because I had my own. I was forced to take a toll fee at $9.95 for each day I had the car. I only went through tolls totally $13.

New Zealand
Dodge Caravan
April 24, 2023

Pros: Easy online

Cons: The total unknown

Ireland
Dodge Caravan
April 19, 2023

Pros: Good friendly and efficient staff.

Cons: First car given was defective but replaced quickly and without any issues in doing so.

United Kingdom
Jeep Cherokee
April 19, 2023

Pros: Speed of collecting the car, cleanliness of car, politeness and helpfulness of staff.

Canada
Toyota Corolla
April 16, 2023

Pros: easy to return and fast to pick up

Cons: the hidden insurance which was not covered during the initial booking, and they forced us to pay the insurance

United States of America (USA)
Dodge Caravan
April 15, 2023

Pros: Nothing. The cars appear to be straight out of auction or the impound lot. The condition of the cars was trash and many of the vehicle features did not work. The plug-ins were not in operational order. The car had several minor issues to include major issues like loose car seats and the wheel was missing a lug nut.

Cons: The surprise and hidden fees. The price advertised was nowhere near accurate. They didnt Amex either and was forced to pay $10 day to add my wife as a driver so she could use her credit card to cover the $300 incidental hold on her card.

United Kingdom
Toyota Corolla
April 14, 2023

Pros: Efficient customer service, car in good condition, competitive price.

Cons: Not totally happy about the sat-nav situation. Had to pay an extra $10 a day for sat-nav to be put in car. I have hired cars before from other companies and sat-nav has always been included, so I was quite surprised when advised I had to pay extra. There had been no mention during the booking process that sat nav was not included. I would not have booked the car if I had known.

United States of America (USA)
Nissan Versa
April 14, 2023

Cons: The car was dirty, in poor condition and ended up costing more than twice the quoted cost. I had planned to used AMEX, but they do not accept it and so the insurance cost more than the rental. They charged $10 per day for additional driver and it took well over an hour just to get the car. I will never use this service again.

United Kingdom
Dodge Caravan
April 13, 2023

Pros: Dropping off the car was straight forward.

Cons: Getting picked up at airport

United Kingdom
Toyota Corolla
April 12, 2023

Pros: Worst experience ever will be writing a more detailed review online

Cons: Left me stranded at airport

Canada
Hyundai Elantra
April 12, 2023

Pros: Nothing

Cons: Everything its a dump

United States of America (USA)
Toyota Corolla
April 11, 2023

Pros: Nothing, there was so many hidden fees and so many issues on the day of pickup

Cons: Just about everything, the fees, the dirty car, the poor attitude from the rental service

Canada
Toyota Corolla
April 10, 2023

Pros: Very satisfied

Cons: No

United States of America (USA)
Nissan Versa
April 9, 2023

Pros: Customer Service was horrible!! I will NEVER use this rental car company ever again!!!!!

Cons: The car that given to me was awful, it made a banging noise while driving the vehicle and when I opened the trunk the spring broke and popped off and the door almost caught my fingers!!!! Unacceptable!!! I tried calling multiple times to report this and to swop cars, I was hung up on, never called back, it was horrible to contact for help!!!

United States of America (USA)
Toyota Corolla
April 6, 2023

Pros: The disinfectant used in your Vehicles has an overwhelming and nauseating smell. It was horrible despite trying to air out the vehicle.

New Zealand
Toyota Corolla
April 6, 2023

Pros: Straight Forward hire

Cons: The length of time it took to arrange the airport pickup

United States of America (USA)
Hyundai Elantra
April 5, 2023

Pros: Not too much really

China
Nissan Versa
April 2, 2023

Pros: Awesome service

Czech Republic
Nissan Versa
April 1, 2023

Pros: You can order from my home.

Cons: IT was fast, responsible.

United States of America (USA)
Hyundai Elantra
April 1, 2023

Pros: Efficient and answered all my questions.

Cons: I have no issues with Clubs Car Rental. I have issues with DiscoverCars which is what I booked the car through. I ended up paying more through them than going directly through the supplier Clubs Car Rental. Clubs car rental showed me the total cost of the rental going directly through them and comparing with the DiscoverCars price.

United States of America (USA)
Nissan Versa
March 30, 2023

Pros: Shuttles service

Cons: They did not accept my regular auto insurance AAA. Then charged me 35 dollars a day for basic insurance. I had my own sun pass.. they did not allow me to use. Then charged me 10 dollar a day for activation of a sun pass plus uses fees. I pretty much got taken for my money. So I’ll never use this service again and I’ll make sure I tell all my friends to.

United States of America (USA)
Toyota Corolla
March 30, 2023

Pros: Nothing

Cons: Denied the car we reserved

United States of America (USA)
Toyota Corolla
March 29, 2023

Pros: They were totally unprofessional and they were deceiving. I added insurance on the car took my own afterni called to make sure what I need they said that was fine. When I got there they made me purchase insurance with a costni wasn’t prepared for. $210. Plus tax added told me if I didn’t like it they would take me back to airport but they had already took $300 deposit. I was there for medical reasons so to find another car and they had already had everything paid for except that insurance

Cons: Never again thieves

Canada
Toyota Corolla
March 27, 2023

Pros: absolutely nothing

Cons: changed the rates upon pick up SCAM!

France
Toyota Corolla
March 26, 2023

Pros: Le service est parfait

Cons: Nothing ...rien

United States of America (USA)
Toyota Corolla
March 25, 2023

Cons: They didn't have a car for me! They charged me and never got a car! What a rip off had to rent another car from a different place

Canada
Hyundai Elantra
March 24, 2023

Pros: Staff was fine

Cons: Way too expensively ve

United States of America (USA)
Toyota Corolla
March 23, 2023

Pros: Nohing

Cons: Everything

Canada
Toyota Corolla
March 23, 2023

Pros: They changed the price on me 3 times the contract I signed online, I booked on Canadian currency and the charged me on US currency, I returned the car 4 days earlier they didn’t refund anything

Cons: One of the worst car rentals

United States of America (USA)
Toyota Corolla
March 22, 2023

Cons: It's not the Service, but the hidden fine print on required insurance and getting charged two.

United States of America (USA)
Toyota Corolla
March 22, 2023

Pros: Pick-up and drop-off shuttle/van rides were great and very convenient.

Cons: Overall pricing does not aline with advertised pricing. Fine print does not arrive until after the purchase/reservation is made. Florida toll program is WAY OVERPRICED; especially since Florida has a toll program for visitors. Additionally, the agent at pick-up was kinda rude. One of the worst though, was the smell of the car; it wasn't bad - per se, but the smell of car cleaner and air freshener was overwhelming.

Canada
Toyota Corolla
March 21, 2023

Pros: Quick service. Shuttle pick up from airport saves some cash not having to pay extra to get car at airport.

Cons: First car had some sort of electronic issue that Instead of apologizing for giving me a car with a problem, made me feel like I was doing them a disservice by telling them what was wrong and bringing the car back. Their hours are not great for people who plan to fly at airport between 8pm and 7am. The reps there tried hard to get me to buy their toll route transponder by telling me since COVID it's the only way to pay for tolls. I was really upset when i found this to be a not true.

United States of America (USA)
Toyota Corolla
March 20, 2023

Pros: None.

Cons: Everything including location, staff and service was terrible.

United States of America (USA)
Toyota Corolla
March 19, 2023

Pros: Everyone is very nice and very easy pick up to and from airport! The man that picked us up at the airport turned on kids music for the little ones they thought that was cool!

Cons: I don’t like how they make you pay for sunpass and insurance even if your insurance covers rental so the mandatory fees make it just as expensive as the airport rental!

United States of America (USA)
Toyota Corolla
March 19, 2023

Pros: Did not like this rental agency as they up charged me on my rental with “mandatory” fees totaling $335 when my rental was to be for $80 total. Very deceptive and NOT at all the cost I was expecting. The company”forces” you to purchase their insurance after listing “your own” insurance as the for of insurance on the rental agreement. They also “force” you to pay for their toll service and you cannot opt out of that!

Cons: Did not like this rental agency as they up charged me on my rental with “mandatory” fees totaling $335 when my rental was to be for $80 total. Very deceptive and NOT at all the cost I was expecting. The company”forces” you to purchase their insurance after listing “your own” insurance as the for of insurance on the rental agreement. They also “force” you to pay for their toll service and you cannot opt out of that!

United States of America (USA)
Toyota Corolla
March 18, 2023

Pros: discover cars/clubs CS was rude, refused to accept our Geico coverage even though Geico had given me a letter stating that the rental car coverage was adequate for the state of Florida. It was a Sunday and Geico could not help. The Geico agent thought it was ridiculous to expect $300000 coverage which they haven't heard of. They were asking me if i was renting a high value sports car .We had additional coverage from another insurance company which Clubs would not accept. We wasted a day at MCO!

Canada
Jeep Cherokee
March 18, 2023

Pros: They are as efficient as they can be. The vehicle ran good.

Cons: The cleaner used does is really strong smelling - in a bad way - lasting many days. The wiper blade / windshield issue. There's an issue with the tire sensors on our vehicle that kept saying low tire pressure - the pressure wasn't low.

United Kingdom
Nissan Versa
March 18, 2023

Pros: Cost

Cons: Didn't realise that the company was off-airport based. We assumed we just had to go to the allocated point and the car would be there. We also assumed that all cars that stopped at that point would take us to the car. It took us a while (stressful) to realise we had to phone to be picked up!

United States of America (USA)
Toyota Corolla
March 16, 2023

Pros: This company lies to you ahout the total amount due at pickup and steals your money when you make a deposit.

Cons: I didn’t like anything about this company. They are misleading, they are rude, they are liars and they are thieves

United States of America (USA)
Toyota Corolla
March 15, 2023

Cons: The insurance scam, when you book online it says car is full covered but when u get there they force you to get full coverage otherwise you can’t take the car and they know you need the car so customer will end up paying

United States of America (USA)
Toyota Corolla
March 14, 2023

Cons: Business hours. The incorrect time of Business hours posted on the site. Went to the location Mar. 12 at approximately 655pm on Sunday and they were closed

Canada
Toyota Corolla
March 10, 2023

Pros: Not one thing.

Cons: If i could rate it lower I would, but your scale starts at a 1. It should be in the negative so as to get a more accurate rating.

United States of America (USA)
Toyota Corolla
March 10, 2023

Pros: The car got good gas mileage.

Cons: Felt like prices were completely misleading and ended up spending $500 more than what I was quoted. Completely shameful business model.

United States of America (USA)
Hyundai Elantra
March 9, 2023

Pros: The gentleman who drove me back and forth to the airport was exceptional.

Cons: The price to rent the vehicle was not expected.

United States of America (USA)
Toyota Corolla
March 5, 2023

Pros: Na

Cons: There were over $150 of hidden fees.

United States of America (USA)
Dodge Caravan
March 5, 2023

Pros: Old car

Cons: They upcharge you once you are there for tolls and insurance

United States of America (USA)
Dodge Caravan
March 4, 2023

Pros: Nothing

Cons: Everything is changing They are crock company They charge me $37 per day for car insurance Because Discover has only basic insurance And is not enugh I paied 37/ day and when some one back up on me making scratch They said no you pay only basic insurance and they need me to pay $1421 What happend if they have total loss in the car Should l pay the full price of the car Why he ask me to increase the price of insurance to $37 per day I pay for u hall truk $14 per day full cover

United States of America (USA)
Toyota Corolla
March 4, 2023

Pros: Dropping it off they are scammers trying to steal money from you and over charging you. In known fees

Cons: Scammers over charged me, wouldn’t take my insurance and charged lots of hidden fees. Scam awful service terrible customer service. Only nice part of if was when I dropped the car off

Canada
Toyota Corolla
March 3, 2023

Cons: Car smelled like pee. Audio system wasn’t reliable, so volume for bluetooth map directions weren’t consistent. They gave us the general info email to contact supervisor of our complaints.

United States of America (USA)
Jeep Cherokee
March 2, 2023

Cons: Too many "add on" fees at counter. Final cost was almost double quoted price.

United States of America (USA)
Jeep Cherokee
March 2, 2023

Pros: Because I had issues with them and the extra charges they uped the rental car.

Cons: The unexpected charges on the car and also the condition of the car was poor.

United States of America (USA)
Toyota Corolla
March 2, 2023

Pros: The car was damaged and when turning the wheels it makes a bad noise ! And for that reason I’ll never rent

Cons: The added triple than the car costed in just taxes and fees which I tough Included as it mentioned on discover cars

United Kingdom
Toyota Corolla
February 27, 2023

Pros: The car didn't breakdown. We enjoyed our trip but the bad car collection experience meant we spent the whole time dreading dealing with Clubs Cars again on car return.

Cons: My paperwork from Discover Cars clearly stated no extra charges could be applied and that the state tax was already paid, however Clubs cars forced us to pay an additional daily admin fee plus the state tax again on the whole bill. It was late at night in a dodgy yard and we were told to leave unless we paid these extras. These guys are very dodgy, just look on Trustpilot and Yelp for honest reviews. Appalling. Flagged up with Discover Cars but they still readily recommend these crooks.

United States of America (USA)
Toyota Corolla
February 22, 2023

Pros: Horrible Customer service that we cancelled the Rental

Cons: There were add on charges for every small thing ever possible ...even with valid credit cards they are asking for additional insurance more than the rental value of car

Canada
Toyota Corolla
February 22, 2023

Pros: Nothing at all

Cons: The Agent charged me for Sunpass, which wasn't needed at all, later on found tolls could easily be avoided, some charges weren't explained at all and when asked they didn't have proper answer, WOULD NEVER RECOMMEND CLUB CAR RENTALS OR DISCOVER CAR RENTALS

United States of America (USA)
Nissan Versa
February 22, 2023

Pros: They closed before I could pick it up. I wasn’t told they closed right with my flight was landed. I tried to pick it up the next morning and they told me it was canceled. They offered to give me another reservation for three times the price. So I paid for a rental car and never got it.

Canada
Dodge Caravan
February 21, 2023

Pros: Friendly and very clear

Cons: Location

United States of America (USA)
Toyota Corolla
February 17, 2023

Pros: Nothing, that I liked. They got me through the door with a great offer just to read to me all the fine print. Limited miles, insurance that will not be enough and needs upselling for a discounted price of $36 per day. and I could purchase the unlimited miles package as well if I wanted to. It did not mention it on the website, just on the booking confirmation on page 5 somewhere in the middle.

Canada
Hyundai Elantra
February 17, 2023

Pros: Efficient, helpful in alleviating additional expenses not seen before the booking.

United States of America (USA)
Toyota Corolla
February 17, 2023

Pros: I liked that they picked me up from the airport and dropped me back off at the airport.

Cons: I didn't like that I booked it online through Discover Cars and once I was at the car place, I found out that it was Clubs Rental so all I did was pay a third party to hold a vehicle for me.

United States of America (USA)
Toyota Corolla
February 14, 2023

Pros: The agent was so rude and did not care to answer our questions. Any question we asks he says refer to your invoice. Not customer friendly at all.

Cons: Did not opt for the car because of the rashness of the agent

Canada
Toyota Corolla
February 8, 2023

Cons: This is a scam. I will never rent from discover or club cars again. Your insurance policy is misleading and an $85 rental turns into a $300 rental at the counter. Never again!

United States of America (USA)
Hyundai Elantra
February 7, 2023

Pros: The biggest scam I’ve ever seen in life

Cons: Big switch tactics

Canada
Nissan Versa
February 7, 2023

Cons: Cost of CDW was too expensive!

United States of America (USA)
Toyota Corolla
February 5, 2023

Pros: Julio, the shuttle driver, was nice and helpful. The car was ready when we first arrived so we were able to put our bags directly from the shuttle into the car. Literally the only things I liked about this place.

Cons: The $300k liability insurance requirement is ridiculous and completely unreasonable when renting a Kia sedan that costs $20k brand new. This requirement cost us an extra $30/day which made our rental go from about $100 to $400+ and just comes across like a total scam. My Geico insurance would not even allow me to get liability insurance that high because it's preposterous. It just seems like this place will do anything to get more of your money and it's pretty shameless.

Canada
Toyota Corolla
February 5, 2023

Pros: NOTHING.....they are a SCAM rental company!

Cons: NOTHING....they are a SCAM rental company!

United States of America (USA)
Toyota Corolla
February 1, 2023

Pros: Their shuttle pick up from airport was smooth.

Cons: This place tried to charge me more than the balance on my voucher. A complete ripoff and the people behind me at the counter had the same issue with them.

United States of America (USA)
Toyota Corolla
February 1, 2023

Pros: I was not able to get the car because they wanted a declaration page of my insurance I need to be reimbursed for the fees from this car. These people are terrible people to rent from because they don’t tell you upfront what you need. I had a copy of my insurance verification but they wouldn’t take that I spent an hour there before even got to the point of what was the problem and they did not rent to me would never use them again

Canada
Hyundai Elantra
January 30, 2023

Pros: Omar provided great customer service.

Cons: Called multiple times for airport pick up...line was not answered a few times. Although it was mandatory to buy their insurance (only recognized 5 US insurance cos.), cost was still cheaper than major car rentals. Also, location address was correct on GPS, the rental office was a trailer and missed it the first time.

United States of America (USA)
Toyota Corolla
January 27, 2023

Pros: Nothing. This is a terrible, unethical company.

Cons: Read above. They used bait and switch tactics to get me to agree to a vaguely worded contract. Then they drove my family out far away from the airport and any other safe options so that I had no choice but to pay four times more than I had originally agreed to.

United States of America (USA)
Toyota Corolla
January 24, 2023

Pros: Zero!

Cons: Their crooked ways of doing business!

United States of America (USA)
Toyota Corolla
January 23, 2023

Pros: Very poor service. Was disappointed they charged me for 40 bucks liability insurance everyday even though I have a very expensive full coverage insurance. The rental cost was 70 bucks and insurance ended adding another 270 bucks. Would not recommend this rental. Never had to go through this and I rent cars all the time.

Cons: Deceiving customers into buying expensive insurance

United States of America (USA)
Hyundai Elantra
January 20, 2023

Pros: The car was nice

Cons: We arrived thinking that our rental was $97. We ended up being required to purchase their insurance and a toll sticker package at $318. They also told us if we had purchased the insurance through discover cars we still would have had to purchase their insurance. This was such a scam. I will never use either of these companies again. We also thought the company was onsite at the airport—nope. Had to take a shuttle offsite which was wasted time and super confusing to find.

United States of America (USA)
Toyota Corolla
January 18, 2023

Cons: We had some issues with the car cranking and couldn’t get any answers from the

United States of America (USA)
Hyundai Elantra
January 17, 2023

Pros: Nothing

Cons: I rented a car and instantly got stuck in heavy rain at night with wipers that did not clear the windows at all. I was forced to purchase new wipers and instal them in order to safely drive to my destination 2 hours away. Besides getting screwed over with exorbitant hidden charges at time of car pickup, the cars breaks were vey jerky and the tires where extremely low traction and the defrost did not work and it smelled of cigarettes

United States of America (USA)
Nissan Versa
January 8, 2023

Cons: 1. Clubs cars charged $35/day for insurance even though I had my own car insurance!!! It's a scam. 2. I cannot return the car early unlike at Avis or Hertz. They charge for the entire trip even if I return the car early. 3. The car was not very clean and had damages. 4. Very bad experience 5. I will write negative reviews in social media

United States of America (USA)
Toyota Corolla
January 4, 2023

Pros: bad service, false advertising

Cons: bad service, false advertising

United States of America (USA)
Nissan Versa
January 2, 2023

Pros: No, did not got rental car because of insurance policies with USAA insurance.

Cons: No comment.

United States of America (USA)
Nissan Versa
December 27, 2022

Pros: the shuttle

Cons: The fact that they force you to purchase add-ons that Triple the cost of the rental. DROP THEM!!! We don't need businesses like them in America!

United States of America (USA)
Toyota Corolla
December 27, 2022

Cons: they screw you from the minute you walk into their office.

United States of America (USA)
Toyota Corolla
December 20, 2022

Pros: Nothing!

Cons: Nothing!

United States of America (USA)
Toyota Corolla
December 14, 2022

Pros: Overall it was a good experience. Friendly staff, nice new car.

Cons: I like knowing about everything up front; location of rental office, option to purchase full coverage insurance in the booking. So a few things were a surprise, but overall still a good experience.

United States of America (USA)
Hyundai Elantra
December 13, 2022

Pros: Nothing

Cons: I had to return the car before the day expected because of an emergency and they refused to refund the money for those days.

Canada
Toyota Corolla
December 13, 2022

Cons: Made me buy insurance even though I opted out

United States of America (USA)
Nissan Versa
December 8, 2022

Pros: Nothing

Cons: I won’t recommend this company. They are in the middle of nowhere, you have to call a driver to pick you up, you have to pay an insurance even though you have a us insurance, tank was not full but had to return it full, close earlier than they said,

United States of America (USA)
Toyota Corolla
December 8, 2022

Pros: I called when my flight landed and they advised that shuttle would be 20 minutes. They did got there within the 20 minutes.

Cons: Deceptive business practices. I was quoted one price online, when I got there I was told price was almost $200.00 higher. They required I use their insurance. I explained my insrance carrier covers my rental. The rep wouldn't even look at my insurance documents. He made a copy of my credit card and driver license. They charge you $29.00 each toll, although it's $3.99 when you drop change in toll bucket. Only time we used toll was to and from car rental. They held $300.00 on my credit card.

United States of America (USA)
Nissan Versa
December 5, 2022

Pros: Seriously the service was great but I did get the car 🚘 once I arrived at the car nothing was like it was listed it was just like a switch and baited program

Cons: Car service

United Kingdom
Nissan Versa
December 4, 2022

Pros: Not a lot due to extra charges

Cons: Being lied to about sunpass

United Kingdom
Toyota Corolla
December 1, 2022

Cons: They took nearly 1.5 hours to pick us up from the airport. They upsold us a Toll package by telling us that most roads had tolls, they were expensive and most did not allow cash payments. I paid over 200 dollars for what I would have only spent about 50 dollars had I paid cash at every toll. I also had to get a replacement car because no one was available to fit a light bulb.

United States of America (USA)
Nissan Versa
December 1, 2022

Cons: Hidden fees everywhere. What was listed online was not what the rental company actually charged, was not told opting out of insurance online meant we had to purchase with rental company. As this was my first time renting I was afraid something would be added, so I read all the fine print. I watched two other customers who said they were experienced renters get very upset for the same reason. I noted each was being told different amounts and reasons for why they were being charged

United States of America (USA)
Toyota Corolla
November 30, 2022

Pros: terrible service very misleading

Cons: terrible service very misleading

United States of America (USA)
Toyota Corolla
November 30, 2022

Pros: worst car rental company.

Cons: They tried to scam me ,so dint rent from them.

United States of America (USA)
Toyota Corolla
November 29, 2022

Cons: Hidden fees, the car was dirty had a funky smell and the inside of the car was falling apart. It had multiple lights turned on such as the airbag.

United States of America (USA)
Hyundai Elantra
November 27, 2022

Pros: Nice people but it took two hours to check out the car since they require proof of $300,000 in collision coverage, which required a contact with my insurance agent

Cons: The car had 100,000 plus miles and when I checked it out warning lights for the ignition system were on and they told me to disregard them A few days later the car wouldn't start. We attempted to jump it with no luck so began the process of calling for help That was at noon on Sunday I made four calls before I finally talked to someone on Monday who could help. They sent out a truck and claim a jump start was all the car needed and they are charging me $200 for an abandonment fee

Canada
Toyota Corolla
November 27, 2022

Pros: Wipers were not working properly. Car was not clean and not good to drive either. Lots of scratches

Cons: One of the agents while dropping off was nice.

United Kingdom
Toyota Corolla
November 25, 2022

Cons: A number of things, there were additional charges added on, the cars are in poor condition, nobody responds to emails or voicemail, the car we received had a headlight out so we couldn't use it that night however still had to pay for that day.

United States of America (USA)
Toyota Corolla
November 22, 2022

Cons: They said my insurance was no good and they forced me to buy there insurance which than cost me more than if I went with enterprise. Shouldn't have tried to save money.

United Kingdom
Toyota Corolla
November 21, 2022

Pros: People were very kind and thoughtful.

Cons: Difficult to find when you return the car….need a map!

United Kingdom
Toyota Corolla
November 21, 2022

Pros: Pick up from airport Contact tel numbers did not work . Hat to find local man to phone for us . Car was a little older than expected , but it worked and drove ok . No Sat Nav available to rent . Site without sat nav hard to find. …Looked like a second hand dealers gone into car hire . Car was inspected when returned passed with flying colours ,no issues….BUT we are now battling to get our deposit back .said it would take 5 days .it has been 10 days.. email sent .

Cons: Location . Contact phone number details for pick up…car a bit rough around the edges with over 61000 miles on clock . Dirty upholstery. Not a professional Company.

United Kingdom
Dodge Caravan
November 21, 2022

Pros: Nothing at all. Disgusted

Cons: Everything.

United States of America (USA)
Toyota Corolla
November 21, 2022

Pros: Staff was friendly

Cons: The insurance policy

United Kingdom
Toyota Corolla
November 19, 2022

Pros: Friendly staff

Cons: The vehicle had a lot of dents,etc. With 47000 miles

United Kingdom
Toyota Corolla
November 18, 2022

Pros: Fairly quick and easy process

Cons: Very good overall

United Kingdom
Toyota Sienna
November 17, 2022

Pros: As above

Cons: Nothing negative to add.

United States of America (USA)
Hyundai Elantra
November 16, 2022

Pros: Nice clean car - upgraded

Cons: Insurance was not explained well enough to me (you can only use 5 companies - if yours is not one you have to pay dearly for their coverage. and I had to purchase there insurance at an inflated price.

United Kingdom
Toyota Corolla
November 16, 2022

Cons: Hidden charges and inconsistent story of why the charges were applied.

Ireland
Toyota Corolla
November 15, 2022

Pros: The ease of getting the car andfriendly staff

Cons: A little bit older a few scrapes

Ireland
Toyota Corolla
November 9, 2022

Pros: The condition of the car was very poor. The club car rental agent carried out inspection of my rental car before rental took place. The agent took over 20 photos of the car and sent them to my email so both parties had proof of the condition of car before I left the car park. Every single panel on the car had dents, scratch mark across the paint work etc. body plastic side Trina all badly marked, scratched and front passage front wing, plastic trim hanging from side fender as both fasteners

Cons: Damaged. Main window wiper front screen, no water in reservoir. When I asked for a refill they did nothing. I can now understand why, because half way through our holidays I tried filling the wiper reservoir but totally leaking onto the ground when filling, the car had 75000 miles on the clock and in my opinion the car was well worn. They picked us up and dropped us off from MCO airport very well but never again would we book car rental again via discovercars.com they don’t check these companies

Ireland
Nissan Versa
November 4, 2022

Pros: Excellany service, fast turnaround, car was great. Will use Clubs again

Cons: No issues

United Kingdom
Toyota Corolla
November 2, 2022

Pros: They picked me up from the airport

Cons: The small print extras i had to pay. Ie the insurance was included however I had to either pay 9.99 per day for access of using sun pass toll service or 14.99 per day for sun pass toll service plus they charge service fee and handling fee on top. The car was an older model and not a smooth car tyre pressure kept dropping so I had to fill air often

United States of America (USA)
Nissan Versa
November 1, 2022

Pros: There were no car rental that had transpired as there was no disclosure by Discover about insurance coverage and I usually use my own insurance every time I rent a car.

Cons: There was no service rendered and Discover should be refunding me of my deposit

United Kingdom
Toyota Corolla
October 31, 2022

Pros: Efficient and friendly

Cons: The car was a bit tatty. A lot of scratches down sides. No rear wiper. Brakes squeaked sometimes.

Netherlands
Nissan Versa
October 31, 2022

Pros: Great service, fast and even got a free upgrade!

United Kingdom
Toyota Corolla
October 30, 2022

Pros: Good car and good service.

Cons: I believe I was misled and massively overcharged for tolls.

United States of America (USA)
Hyundai Elantra
October 26, 2022

Pros: NOTHING!!!!!!!!!

Cons: JOJE LUIS IF THAT WAS HIS NAME WAS RUDE

United Kingdom
Toyota Corolla
October 23, 2022

Pros: They were excellent at the airport for transfer etc, We had an issue with the car which they resolved the next day great customer service.

Cons: Having to pay extra for tolls if u took the toll card or not.

United Kingdom
Hyundai Elantra
October 21, 2022

Pros: DO NOT USE THIS COMPANY. They gave us 3 broken cars, one of them broke after 2 hours. When we dropped the final rental car back they handed us a bill saying we had to pay for an engine rebuild for a car that was already broken before we got it! Didn’t notify us when they got the alleged invoice only created one while we stood there. Absolute scam of a company. Avoid avoid avoid.

Cons: Blackmailed us in to paying for the engine rebuild as they refused to take us to the airport if we didn’t. Got there signed documents agreeing that we did not do the damage, currently awaiting insurance claim against them.

Dominican Republic
Toyota Corolla
October 20, 2022

Pros: Quick Pickup and Follow Up

Cons: Not very clear terms about Toll charges

Canada
Hyundai Elantra
October 20, 2022

Pros: Dropping off the car

Cons: All hidden charges

United States of America (USA)
Hyundai Elantra
October 19, 2022

Pros: The shuttle service and driver were pleasant

Cons: The added fee the car I received had scratches on the bumper the wiper blades did not work well in the rain and service alerts kept popping up when the car was started each time

United States of America (USA)
Toyota Corolla
October 16, 2022

Pros: Arrogant didn’t care that they were handing us a car with numerous scratches after doubling the original price for the rental.

Cons: They only wanted to take your money

Canada
Toyota Corolla
October 16, 2022

Pros: Friendly staff and good service

Cons: You have to call or send a whatsapp when you arrive at the airport

United Kingdom
Toyota Corolla
October 10, 2022

Pros: Perfect services nice peaplo

United States of America (USA)
Toyota Corolla
October 8, 2022

Pros: The agent was very helpful.

Cons: None. We had a great experience. We will book again.

United Kingdom
Dodge Caravan
October 7, 2022

Pros: Only issue was extra local tax i had to paybut was ot alot everything else was gresy

United Kingdom
Toyota Corolla
October 4, 2022

Cons: They charge you $15 a day plus tax for tolls. If you don’t take the toll cover out they charge you $30 for every toll you go through without paying. I went through one toll that didn’t accept cash the toll charge was $1 and I was charge $32 .

United States of America (USA)
Toyota Corolla
October 3, 2022

Pros: Not much

Cons: Dishonest and ridiculous and unfounded ins requirements and pricing

United Kingdom
Dodge Caravan
October 2, 2022

Pros: We were here during hurricane Ian and without having to ask they gave us 2 free days hire to help with our return home delays

Cons: Nothing not to like

United Kingdom
Dodge Caravan
October 1, 2022

Pros: Nothing very poor service

Cons: Car was in poor condition, tracking was a mile out, window wipers were useless making it very dangerous even in light rain. Sat nav might have worked in 1990 when it was purchased but kept turning off when trying to use.

United Kingdom
Toyota Corolla Sedan
September 28, 2022

Pros: Nothing

Cons: Not professional

Ireland
Dodge Caravan
September 28, 2022

Pros: Nothing

Cons: The worn tyres which are dangerous in the rain, the sharp practice of fining $30 per toll for tolls which had been paid for in cash, this adds up quickly. I’ll get over the misleading toll practice but I came very close to loosing complete control of the car because of the tyres and potentially injuring my wife and children, this is unforgivable

United Kingdom
Nissan Versa
September 26, 2022

Pros: Rental price

Cons: Car didn’t have tinted windows

United States of America (USA)
Toyota Corolla
September 14, 2022

Pros: Nothing in this trip

Cons: Nothing at all!

United States of America (USA)
Hyundai Elantra
September 12, 2022

Pros: Service was ok

Cons: Trying to offer me vehicles that are not in good condition

United States of America (USA)
Nissan Versa
September 10, 2022

Cons: I was told one price and ended up paying an extra $150 because they did accept my auto insurance company. Also they wanted to charge a daily toll fee. The car had been damaged previous and had broken pieces around the bumper/fog light, I know rentals are used and sometimes have minor damage but I never had one that needed repairs. I would have paid the same at enterprise or hertz when it was all said and done.

United Kingdom
Nissan Versa
September 6, 2022

Pros: It got the job done

Cons: Nothing

United States of America (USA)
Toyota Corolla
September 6, 2022

Cons: I know Florida has many toll roads, so I bought the toll pass for your car because the rep told me, since Covid, the booths are not staffed and you could only use the pass. After passing the first toll booth, i realized I was taken.

United Kingdom
Toyota Corolla
September 5, 2022

Pros: He gave old car with not good milage /gallons

Cons: Best thing with them is pick/drop off to/from airport.

United States of America (USA)
Dodge Caravan
September 5, 2022

Pros: Nothing

Cons: They were rude and did not return calls and left me hanging without a car, stranded at the airport.

United States of America (USA)
Toyota Corolla
September 2, 2022

Pros: Asked for 968 usd instead of the 348 usd outlined.

Cons: Asked for 968 usd instead of the 348 usd outlined.

United States of America (USA)
Toyota Corolla
August 29, 2022

Pros: nothing

Cons: nothing

Trinidad and Tobago
Nissan Versa
August 29, 2022

Pros: Shuttle service to and from the airport. The car was clean and worked great.

United States of America (USA)
Nissan Versa
August 28, 2022

Cons: They made me purchase extra insurance when I had already added daily insurance protection on the car and would not accept my full coverage from my vehicle

United States of America (USA)
Toyota Corolla
August 28, 2022

Pros: the price of rental.

Cons: i sat there waitting for and hour to get the car .

United States of America (USA)
Toyota Corolla
August 27, 2022

Pros: Exelent services

Cons: Very comfort and clean

Canada
Toyota Corolla
August 27, 2022

Cons: Club rental forced me to take their Insurnace as mandatory and I was not informed prior. Even though I already have car rental Insurnace and they did a “tied- selling” which is NOT ethical. The representatives there were efficient and easy to communicate with and car was clean. Just the clubs car rental company policy is Very unethical. Therefore, I would never rent from them again.

United States of America (USA)
Toyota Corolla
August 27, 2022

Cons: They canceled my reservation

United Kingdom
Nissan Versa
August 26, 2022

Pros: What's app message contact with clubs cars

Cons: I have not received my refund yet

United States of America (USA)
Toyota Corolla
August 26, 2022

Pros: I liked the car rental agent.

Cons: I didn't like that I had to pay $400.00 extra for Insurance (bc you don't accept our Progressive) and Sunpass

United Kingdom
Dodge Caravan
August 26, 2022

Pros: Still owe me money as promised.

Cons: Customer service is below a zero

United States of America (USA)
Toyota Corolla
August 25, 2022

Pros: Nothing

Cons: Nothing

United Kingdom
Toyota Corolla Sedan
August 25, 2022

Pros: Nothing

Cons: Everything

Italy
Nissan Versa
August 25, 2022

Pros: Price all included (insurance full covered)

Cons: Very complicated to find the place to return the car in Miami because there was no name on the door or the wall

United States of America (USA)
Toyota Corolla
August 25, 2022

Pros: No one answered or picked me up to get the car.

United Kingdom
Toyota Corolla
August 23, 2022

Pros: It was the best price I could get, but very expensive for the car we rented.

Cons: There were quite a few dents on the car we received.

United States of America (USA)
Nissan Versa
August 23, 2022

Pros: The car was decent

Cons: Customer service was not good. We had to download what’s app to even contact the business so they could pick us up from the location. When returning the car we had to meet somewhere offsite. The man was rude and said we needed to put $3 more in gas. Neither one of us had cash so we went to the gas station, added $5 and the needle didn’t even move. The man still complained. He made our family of 5 squeeze into a 5 person car while he drove us in that same car to the airport.

United States of America (USA)
Toyota Corolla
August 20, 2022

Cons: Terrible service from rental company and discover cars. Charged for insurance by discover cars and club cars even though I had good State Farm insurance. Terrible and bad rental car company. I would never ever book my car with you guys and I expect a phone call for the insurance charges or otherwise I will be calling state for fake Charges

United Kingdom
Hyundai Elantra
August 19, 2022

Pros: The service was really good, efficient and easy

Cons: None

United Kingdom
Dodge Caravan
August 16, 2022

Pros: Picking up was easy

Cons: Car got a over heating warning light on it the day before we dropped it off and felt like it was going to break down. Other guests dropping their cars also mentioned that they did break down and another had a warning light on their car too. Think they are using old cars.

United Kingdom
Hyundai Elantra
August 16, 2022

Pros: Nothing they ripped us of but we got the last laugh because we told the credit card company and they said you have a case and received some money back they charged us to much mileage

Cons: Could not go out of the state and using WhatsApp to get in touch to pick us up plus I should have read the reviews about them that says it all

United Kingdom
Dodge Caravan
August 13, 2022

Pros: Quick service polite staff helpful staff

Cons: Off site from airport car not the newest type rental we have had compared to past rentals

United Kingdom
Dodge Caravan
August 3, 2022

Pros: The staff were very friendly and helpful.

United Kingdom
Jeep Cherokee
August 1, 2022

Pros: Car was good and overall price was good.

Cons: Fees were unclear.

United Kingdom
Jeep Cherokee
July 23, 2022

Pros: good collection and drop off service between terminal and car

Cons: Having to pay $140.00 toll pass , and only passing 2 tolls during rental $1.50 @ total.

Australia
Toyota Corolla
June 20, 2022

Pros: As above wonderful experience.

United Kingdom
Hyundai Elantra
June 16, 2022

Pros: Easy car pickup and also easy to communicate with through WhatsApp

Cons: The car was a bit old and had plenty of worn paintwork and a few scratches on it.

United Kingdom
Toyota Corolla Sedan
June 4, 2022

Cons: We were told that you could not pay cash on tolls but the first toll we went past took cash so charged extra to have sunpass that was not necessary

United States of America (USA)
Hyundai Elantra
June 3, 2022

Pros: Nothing I'll never use again

United Kingdom
Toyota Sienna
May 31, 2022

Pros: Staff unfriendly, area to collect car in poor condition and very run down. Not enough staff at the desk to deal with all the customers. Car wasn’t in good condition, lots of marks/scrapes and had to be returned the following day after we discovered the indicator/signal lights were not working. We were given a replacement car by someone that was there cleaning the cars because the office wasn’t manned during the hours they advertised.

United Kingdom
Nissan Versa
May 25, 2022

Pros: Cheaper than on airport

Cons: Charged more than the original price quoted

United Kingdom
Toyota Corolla Sedan
May 22, 2022

Pros: Pick up agent was friendly

Cons: As stated above

United Kingdom
Nissan Versa
May 13, 2022

Pros: Nothing they are a disgrace,and an rip off.

Cons: Because of the hidden charges,I will never get a car off site again.

United Kingdom
Nissan Versa
May 10, 2022

Pros: not much discover car

Cons: clubs car good

United States of America (USA)
Nissan Versa
May 9, 2022

Pros: Prompt ride to airport.

Cons: The price that I was quoted turned out to be much lower than what I actually paid. I did NOT have option to pay tolls individually per the representative at the pickup location.

United Kingdom
Nissan Versa
May 9, 2022

Pros: Friendly staff at the reception

Cons: length of time waiting at the airport for shuttle, sat nav very dated

United States of America (USA)
Nissan Versa
May 5, 2022

Pros: The best thing was the convenience of the shuttle to and from the airport .

Cons: Workers were extremely rude. There’s one from NEW YORK and made it EXTREMELY clear to me, a young female that he was from Washington heights as if it were a threat .

United States of America (USA)
Toyota Corolla Sedan
May 2, 2022

Pros: Absolutely nothing. The guy that drove us was the only thing not bad.

Cons: The over charging from what you said the price would be. The sm with the sky pass. The scam with the two insurance. Picked up an hour after we called. Rude employee or boss.

United Kingdom
Nissan Versa
May 1, 2022

Pros: The car itself was fine .

Cons: Discover Cars are great I've used you company several times but you need to vet the companies you refer too, my experence with club cars was poor, there was attempted presure selling re a sun pass costing over $350 , I was asked to sign that I refuse CDW insurance when I explained i already had paid for CDW insurance they said that Discover cars cover you not us so they insited I signed declining CDW insurance when I know I had it. The service was almost hostile.

France
Toyota Corolla Sedan
April 22, 2022

Pros: Didn’t like anything.we have been many times to Florida and this is this the worst car rental & we had no choice of car or any upgrades

Cons: Expensive charges when you arrive

United States of America (USA)
Toyota Corolla
April 16, 2022

Pros: speed of picking and return.

Cons: provider did not exepted my car insurance and insurance provided by the credit card. I had no time to look gor other vendor and had to purchace insurance from Clubs. This was a first time I experince this.

United States of America (USA)
Nissan Versa
April 14, 2022

Cons: Pedi informacion sobre un cobro que me hicieron y no me dan respuesta aún. Por eso no lo recomendaria, no pueden cobrarte sin decirte el por qué.

United States of America (USA)
Nissan Versa
April 13, 2022

Pros: Did like it, it was false advertisement

Cons: The prices jumped 200

United States of America (USA)
Toyota Corolla
April 13, 2022

Pros: Sketchy, sleezy and would not recommend. Didn’t feel safe picking up car. Interaction with car rental company was terrible

United Kingdom
Hyundai Elantra
April 12, 2022

Pros: Only the check in was Good

Cons: The car was ok but had no full beam on lights key fob battery was low had to be very close to operate

United States of America (USA)
Toyota Corolla
April 11, 2022

Cons: The insurance scam is really not something I'm accustomed to. They would not accept my insurance, however if something happened my insurance company would be liable. In any case to get the car I had to pay an extra 30.00 a day.

Netherlands
Nissan Versa
April 9, 2022

Pros: I liked the shuttle service and free upgrade

Cons: There was no car manual in the car, nobody explained anything about the cars function’s, pictures of the car weren’t taken I’m my presence (yes I signed for them, is was tyred and I wanted to go, but looking back, should not have signed), by the drop of they made the report of the car after they brought me to the airport.. they looked at it in my presence but (after I filled it up) did not say anything about it to me, so I thought it was fine and done.

United States of America (USA)
Nissan Versa
April 7, 2022

Cons: They required I paid for insurance even though I have full auto insurance (apparently with a company they don't accept) as well as an expensive toll bundle that I didn't need. They took advantage of my lack of knowledge AND double charged me! I ended up with a credit total of $805 for a car that I originally paid $77 for online. They refunded the second charge though it was still a huge inconvenience and affected my travels because of my credit limits.

United Kingdom
Nissan Versa
April 1, 2022

Pros: Not much

Cons: Pushy trying to sell me a toll pass,he did explain about the cost of violations,they should have had the toll pass badge taken off.because I only needed to use cash tolls as I know the roads in Orlando and knew I did not need a pass because I was not intending on driving about,I only drove not much more over a 100 miles the entire 2 weeks.

United States of America (USA)
Nissan Versa
March 30, 2022

Pros: Nothing.

Cons: Everything.

United Kingdom
Toyota Corolla Sedan
March 26, 2022

Cons: Wee bit of a faf getting through to be picked up at airport

Canada
Nissan Versa
March 25, 2022

Pros: Coussin gonflable non fonctionnel J aie refusé en me fâchant et en disant que ce n était pas légal après qu il me disait que ce n était pas grave que le coussin ne fonctionnait pas

United Kingdom
Toyota Corolla Sedan
March 22, 2022