Orlando Int. Airport (MCO), Orlando, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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Clubs Car Rental at Orlando Airport

3101 Mccoy Rd, Belle Isle, 32812, Orlando
18004375707/3056322782
Pick-up instructions
Customers should proceed to Level 1 Ground Transportation on A or B side. Once on, Level 1 proceed outside to the Rental Car pick-up Area. Shuttle pick up at Spaces A11, A12 or B11. Please call the following numbers for pick up: 001 18 004 375 707 / 001 3 056 322 782 (Only Whatsapp).
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-20:30
Tue:06:00-20:30
Wed:06:00-20:30
Thu:06:00-20:30
Fri:06:00-20:30
Sat:06:00-20:30
Sun:06:00-20:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Canada
Hyundai Elantra
May 12, 2024

Pros: The service was superb, from the pick up Shuttle at the Airport, to the rental office, loading our luggage while I processed the paperwork. And the returning of the vehicle was easy.

Cons: The service was fine but the Air Conditioning did not function properly in the car. The main unit did not provide cold air from the center venting and the rear venting for the passengers in the rear seats. Would take up to 20mins before it started functioning. If I turned off the engine, just to get gas, the air conditioning would reset and take another 20 mins before the unit would blow cold air from the center vents. For Florida, it was between 82-91 degrees so Air in the car is a necessity.

United States of America (USA)
Toyota Corolla
May 4, 2024

Cons: after I declined the additional insurance, the rental agency refused to rent the car unless I paid 40+ dollars for insurance. made the rental at 56+ dollars per day. will not recommend them to anyone!!!

United Kingdom
Toyota Corolla
May 2, 2024

Pros: Value for money

Cons: Service was very slow at pick up and the bodywork on the car was very poor.

United States of America (USA)
Toyota Corolla
April 29, 2024

Pros: It's a total scam.

Cons: It's a total scam.

Canada
Toyota Corolla
April 22, 2024

Cons: No amount was stated in the rental contract of the fact I will be charged $50 PER DAY for insurance. If I knew it was this amount, I would never have rented. Especially since I already have my own insurance but you do not recognize it!

Canada
Toyota Corolla
April 16, 2024

Cons: We were over charged for our deposit which was then refunded but takes 5-7 business days to receive the refund which doesn’t work when it’s our vacation NOW not 5-7 business days later……., completely ruined our vacation. Absolutely furious about it. Some form of communication about this would be appreciated

Canada
Toyota Corolla
April 15, 2024

Pros: If we go back we Will use them again.

Canada
Toyota Corolla
April 11, 2024

Pros: We rent often but never again with your company

United States of America (USA)
Toyota Corolla
April 8, 2024

Pros: The vehicle ran fine and was reliable.

Cons: The way your company used misleading pricing and hidden costs to convince us to you rent through you.

Canada
Toyota Corolla
April 2, 2024

Pros: They price was not the same,when I reserve on line.! When I arrived at the place to rent the car was so expensive,I call Uber and gone to the hotel and renting at another place.! Cheaper.

Cons: I try to have a cheaper price.! He never wants to change it.!

Canada
Nissan Versa
April 1, 2024

Pros: Nothing it sucks never use this compony

Cons: The cars old and we got over charged.

Canada
Hyundai Elantra
March 31, 2024

Pros: No customer service, bad communication

Cons: No customer service, bad communication

Canada
Toyota Corolla
March 25, 2024

Pros: the staff were friendly.

Canada
Hyundai Elantra
March 23, 2024

Pros: When overall experience is terrible, nothing to like.

Cons: Payments via booking site are ignored, insurance price on the booking site is ignored. Insurance on major credit cards is not accepted. Ended up paying $120 USD extra for only 3 days.

Canada
Hyundai Elantra
March 22, 2024

Pros: Will tell everyone I meet for the rest of my life to never use this company. They steal your money for your reservation and leave you stranded and don’t have the human decency to answer the phone. Flat out rude awful awful awful customer service

Cons: Rude, disrespectful. Terrible experience that left us stranded with no car in a different country

United States of America (USA)
Toyota Corolla
March 12, 2024

Pros: Easy to find

Cons: Insurance policy

United States of America (USA)
Toyota Corolla
March 2, 2024

Pros: Juan was a great help with the process, very kind. There was a couple people but the process was fast.

United States of America (USA)
Toyota Corolla
March 2, 2024

Pros: BBB, bueno bonito y barato

United States of America (USA)
Toyota Corolla
March 2, 2024

Pros: Estuvo muy bien todo, los chicos rebuena onda, el carro ando de maravilla, te dejan de vuelta en el aeropuerto super rápido, definitivo vuelvo con Clubs

United States of America (USA)
Toyota Corolla
March 2, 2024

Pros: No complaints they pick me up quick, vehicle was ready, driver put the luggage in my car right away. They let you use your own insurance. Tolls are good price

United States of America (USA)
Toyota Corolla
March 2, 2024

Pros: Quick, easy, friendly employees, clean cars.

United States of America (USA)
Toyota Corolla
March 2, 2024

Pros: Thank you Andres for the help and comprehensive with the rental process

United States of America (USA)
Toyota Corolla
March 1, 2024

Pros: Good costumer service, fast and efficient. The drivers are very helpful to with our luggage and bags. Car was clean and rum goods. No complaints

United States of America (USA)
Toyota Corolla
February 28, 2024

Pros: im satisfied with the service

United States of America (USA)
Nissan Versa
February 23, 2024

Pros: I little insecure at the beginning brut after getting to the place and meeting the people at the office i feel more comfortable. Good cars and they explained my options really good. I have to said they overpass my expectations.

United States of America (USA)
Nissan Versa
February 22, 2024

Pros: Gracias a Andres por su servicio y ayuda. El servicio muy bueno y el carrito ando muy bien.

United States of America (USA)
Toyota Corolla
February 22, 2024

Pros: Staff were professional, service prompt and convenient location. Rented for 3 weeks and happy with the car and service.

United States of America (USA)
Toyota Corolla
February 22, 2024

Pros: Nothing. Requested refund. Did not rent car

Cons: Scam. They make you buy their insurance at $60 a day.

United States of America (USA)
Hyundai Elantra
February 15, 2024

Pros: nothing.

Cons: everything.

United States of America (USA)
Nissan Versa
February 15, 2024

Pros: GOOD SERVICE

United States of America (USA)
Toyota Corolla
February 13, 2024

Pros: The shuttle service was great

Cons: toll charged

United States of America (USA)
Toyota Corolla
February 13, 2024

Pros: Had great service coming and going. Expected to get a Corolla but ended up with a Jeep Compass which was awesome

United States of America (USA)
Hyundai Elantra
February 13, 2024

Pros: I was late picking up and early dropping off my rental. The process was extremely seemless. They charged me for the time I had the car and everything ran smoothly

United States of America (USA)
Toyota Corolla
February 13, 2024

Pros: Best car rental experience I've ever had! Smooth check in and return! Staff are friendly and helpful

Cons: A+

United States of America (USA)
Toyota Corolla
February 13, 2024

Pros: his was our first time using Clubs and it sure won’t be our last. We rented out of Orlando and luckily we had a reservation, highly recommend a reservation, counter people very pleasant and helpful even though it was very busy.

Canada
Toyota Corolla
February 13, 2024

Pros: It was terrible

Cons: Nothing

United States of America (USA)
Hyundai Elantra
February 6, 2024

Pros: the shuttle driver

Cons: discover charged me ins. and clubs car will not except discover ins. made me buy their ins. Why am i double charged?

United States of America (USA)
Toyota Corolla
January 25, 2024

Pros: Nothing

Cons: Had nothing but problems. Tried to scam out of money. Refused to shuttle. Rude employees.

Canada
Jeep Cherokee
January 25, 2024

Pros: Clubs is what it is - a very low cost low quality establishment that I’m sure could be a great deal for locals with US insurance. But international customers? Do yourself a favor and steer clear.

United States of America (USA)
Toyota Corolla
January 23, 2024

Pros: Nothing

Cons: Bait and switch scam company. Would never recommend them to anyone

United States of America (USA)
Jeep Cherokee
January 18, 2024

Pros: Nothing it was a scam

Cons: You are a scam comp ay

United States of America (USA)
Hyundai Elantra
January 8, 2024

Pros: Helpful customer service

United States of America (USA)
Toyota Corolla
January 6, 2024

Pros: Nothing your service sucks

Cons: Everything you offer

United States of America (USA)
Toyota Corolla
January 5, 2024

Cons: Insurance was too high. Didn’t get back to me in time. Felt like I got cheated out of money.

United States of America (USA)
Toyota Corolla
January 5, 2024

Pros: Nothing

Cons: Everything.

United States of America (USA)
Toyota Corolla
December 31, 2023

Pros: Service was good . Recommend , but when we book insurance cost is hidden . Even if we take full coverage no use . We think we will paying some amount and end up paying little extra for basic coverage .(for one week each day costed 30$ more ) than car rental

United States of America (USA)
Toyota Corolla
December 30, 2023

Pros: Nothing. It’s scam

Cons: It’s scam. Agent trying to sell insurance although I had insurance from State Farm

Canada
Toyota Corolla
December 21, 2023

Pros: Nothing - CLUBS is not a real rental car company - their business model is advertise low and force buy expensive insurance so car ends up costing more than a real rental company where Visa or traditional personal car insurance is accepted.

Cons: Shuttle took 39 minutes to show up and get me from Airport to offsite lot. After I refused to pay Extra mandatory $35/day insurance I was stranded with no rental - had to find another "real" rental company that accepted VISA insurance. Clubs is a crappy little scam outfit and not a proper rental car company - the sooner they are out of business the better for mankind!

United States of America (USA)
Toyota Corolla
December 20, 2023

Cons: This is a bait and switch company. They give me a low price up front and then charge an additional $300 for mandatory insurance even though my credit card includes this. They also try to scam you into paying a ridiculous amount for tolls.

United States of America (USA)
Toyota Corolla
December 19, 2023

Cons: ultra high fee for their required insurance add-on.

United States of America (USA)
Toyota Corolla
December 19, 2023

Pros: Everyone working there was great and very helpful. Pick up was great. They texted me ahead of time and sent a photo of the vehicle arriving. Brought me to my hotel instead of the airport upon returning the vehicle. Loved how they sent an email with 80 photos of the vehicle before I left and advised I could take my own photos as well.

Cons: I paid more than I thought because I could not use my primary insurance for liability. They have a list of 4 companies that are excepted, otherwise you have to pay for insurance. However, as an insurance agent, I believe this helps with any issues that may arise. Not a bad thing, just didn't realize it. Also, I'm sure it was somewhere in the fine print that I most likely didn't read.

United States of America (USA)
Toyota Corolla
December 18, 2023

Pros: Pick up directly from the terminal with the vehicle ready, pay and go. Great service guys! Thank you! See you soon

United States of America (USA)
Toyota Corolla
December 14, 2023

Pros: Never. Arbitrary contract provisions and usurious extra costs for insurance. Stay away!

Cons: Low prices offered as a trick to get you to pay ludicrous fees and insurance costs. Scam, scam, scam.

United States of America (USA)
Toyota Corolla
December 14, 2023

Pros: Insurance added

Cons: Insurance added

United States of America (USA)
Toyota Corolla
December 14, 2023

Pros: recently had a great experience with Clubs rental at the Orlando Airport (MCO). I wanted to specifically mention the outstanding service provided by Julio the shuttle driver.

United States of America (USA)
Toyota Corolla
December 13, 2023

Pros: Me dieron un carrito muy bueno incluso mejor que el que reservé, me dijeron que en la reserva que hice ya tenia todo listo. Incluso me ayudaron con una silla para mi bebe con un descuento. Excelentesss!!

United States of America (USA)
Toyota Corolla
December 13, 2023

Pros: Realice mi reserva desde mi pais, un poco confuso pero los contacte por el whatsapp y me ayudaron con el proceso. El muchacho de la oficina me explico los peajes y me ayudo a elegir la mejor opción para ir a recorrer florida. Quedan recomendados y espero volver pronto con uds también. Saludos

United States of America (USA)
Toyota Corolla
December 13, 2023

Pros: This was my first time renting a car through Clubs and I am very satisfied. The check-in process was fast and easy and the customer service was on point.

United States of America (USA)
Toyota Corolla
December 13, 2023

Pros: They are easy to communicate via whatsapp, they send me pictures and everything to make it easy the pick up. Juan was very nice helping me with the rental and everything went good

United States of America (USA)
Toyota Corolla
December 13, 2023

Pros: We got unlucky with a different rental company who had canceled our reservation and left us with no car. We called so many people and when all other rental car companies told us they had no cars, Johandro came and picked us up and drove us to his company and got us a car! We are so thankful he helped make our trip!

Cons: toll package

United States of America (USA)
Toyota Corolla
December 13, 2023

Pros: Great experience. I was able to get a lift to and from the airport. Would definitely rent from this company again.

United States of America (USA)
Toyota Corolla
December 13, 2023

Pros: I will definitely book a car rental from here again when I go back to Orlando. This company went out of their way to make sure my family and I had a stress free trip. I highly recommend this establishment for anyone needing a rental.

United States of America (USA)
Toyota Corolla
December 13, 2023

Pros: in just 10 minutes they delivered my car

Cons: there was nothing bad to mention

Canada
Toyota Corolla
December 12, 2023

Pros: The car was clean and it was quick to drop off/pickup.

Cons: They had a TON of hidden fees. Including a $300 deposit and an extra almost $300 for insurance because according to them the insurance we already had wasn't good enough.

United States of America (USA)
Toyota Corolla
December 10, 2023

Pros: The shuttle to and from the airport was quick

Cons: The low initial price was offset by the extremely large requirement for personal insurance…..meaning you had to buy their insurance at a high price. Also the car had a couple of technical problems(headlight, door locks).

United States of America (USA)
Hyundai Elantra
December 10, 2023

Cons: The rental car total price we locked for 4 days trip via discovercars.com and actual price during car pickup at Clubs Car rental were different. Despite my auto insurance they forced me to purchase third party damage liability coverage for $300K. They told to pay $30/day for insurance. Total car rental costed me 4 times the actual booked price. Be aware travelers. Check google reviews. Don’t go here. The seat cars had sweat stains and wet. I felt the agents were unprofessional and mocking.

United States of America (USA)
Hyundai Elantra
December 10, 2023

Pros: Nothing. Terrible experience.

Cons: Trying to get my money back now.

United States of America (USA)
Hyundai Elantra
December 9, 2023

Cons: The process seemed like a scam. I didn’t rent a car and they took my deposit. I wasn’t the only person there who got scammed

United States of America (USA)
Toyota Corolla
November 30, 2023

Pros: Nothing, car was missing parts, wheel wells, looks like it was in accident and didn’t finish repairs, car needs wheels alignment..

Canada
Toyota Corolla
November 29, 2023

Pros: Terrible experience

Cons: The whole experience was misleading. We booked online for a specific price ahead of time and when arrived was much more expensive. Also the down payment I paid did not go towards the car cost..went to 3rd party. Was misleading.

Canada
Toyota Corolla
November 28, 2023

Pros: People were nice but the whole operation is a scam to seem low cost upfront and costs way more when you show up

United States of America (USA)
Toyota Corolla
November 28, 2023

Pros: They didn’t let me rent the car because I didn’t purchase their insurance. Huge hassle for someone traveling with kids. They left me hanging waiting for me to get another company to schedule a new rental.

Cons: Insurance loop holes added after the payment was made.

United States of America (USA)
Toyota Corolla
November 26, 2023

Pros: Nothing

Cons: Everything

Canada
Dodge Caravan
November 24, 2023

Pros: They found me a car that I needed, not the one discovercars tried to give me

United States of America (USA)
Toyota Corolla
November 21, 2023

Pros: Not much

Cons: Needed new wiper blades. Adversarial deal on arrival. I didn’t have enough insurance. Never never run into that before.

United States of America (USA)
Toyota Corolla
November 20, 2023

Pros: Do not rent from them period. You'll 100% regret it if you do.

Cons: Forced into taking their "basic" insurance package. They require you to have a 300k liability limit, which nobody actually has, in order to take the car. On top of that even if you've purchase the full coverage from discovercars, you will be required to purchase their insurance package because you still will not meet the 300k liability limit. Had it not been so late and out of the way we would have walked out of that place and never rented from them to begin with. Don't rent here.

Canada
Nissan Versa
November 19, 2023

Pros: Ease of returning car and airport shuttle were great.

Cons: Charged an extra fee for a toll when we did not travel on any toll roads. Also first van we were given, sliding door did not open. Second van had Chocolate goop in a back cup holder.

Canada
Hyundai Elantra
November 18, 2023

Pros: Total scam!!! Arrived and insisted we had to buy the extra car insurance because ours (even tho we checked beforehand) was not enough extra ONE THOUSAND DOLLARS!!). Never mind we will take for ONE day because it’s 11 at night and get something else tomorrow. Nope Mon 3 day rental. We took shuttle back to Orlando Airport and dealt with a REAL car rental co. BEWARE

Cons: see above

United States of America (USA)
Toyota Corolla
November 16, 2023

Cons: Horrible all around

Canada
Hyundai Elantra
November 14, 2023

Pros: It was reasonable priced and small so was taken care of quickly.

Cons: I had to phone 2 times to get a shuttle to pick us up. Took ovee an hour and it was a long day

Canada
Toyota Corolla
November 13, 2023

Pros: Nice car

Cons: The price will not accept my insurance rider for rental cars. I'm with Allstate in Canada . Reservation paid $120.00 us then another $395.00. It cost me for insurance and toll fees each day $45.00 by the time I was done your advertising of cheap car rental was false advertising I paid $800.00 Canadian for a 7 day rental. Never again.

United States of America (USA)
Toyota Corolla
November 13, 2023

Pros: None

Cons: providing me a car

United States of America (USA)
Toyota Corolla
November 12, 2023

Pros: Worst company ever work with car rental, they will rip you. Go to avis or hertz.

United States of America (USA)
Toyota Corolla
November 11, 2023

Cons: This car rental is a ripoff. They listed the car at a very affordable cost, and when you go pick it up they say your insurance doesn’t cover and that you have to buy their base insurance which is $60/day. I have never rented a car where this was the situation. Even in California where is mandatory, it will cost $8-$11/day. Not $60. So pretty much my rental went from $70 to $400. Of course I told them they could keep the car and I walk away. I was so upset and angry. Stay away from them!!!

United States of America (USA)
Toyota Corolla
November 8, 2023

Pros: This was a huge inconvenience. I cancelled my reservation.

United States of America (USA)
Hyundai Elantra
November 7, 2023

Pros: Never use this company. The price you see is a scam. It's not a real rental company

United States of America (USA)
Toyota Corolla
November 7, 2023

Cons: Your website quoted my price at $94 for my rental period. When I arrived I was forced to buy basic insurance even though I have my own car insurance policy. They excluded progressive from a list of accepted insurance policies that would waive the insurance requirement. My price went from $94 total to $575 total. This is misleading and it was intended to be. The car was a rebuilt title, placard was found in the door jam stating so. Seats were filthy. I have photos as proof. Continued below.

United States of America (USA)
Hyundai Elantra
November 5, 2023

Pros: Car was in mint condition

United States of America (USA)
Hyundai Elantra
November 5, 2023

Pros: Most helpful staff ever!

United States of America (USA)
Hyundai Elantra
November 5, 2023

Pros: Good attention and good condition of the car

United States of America (USA)
Hyundai Elantra
November 5, 2023

Pros: Great costumer service!

United States of America (USA)
Hyundai Elantra
November 5, 2023

Pros: fast and good treatment.

United States of America (USA)
Dodge Caravan
November 5, 2023

Pros: Did not rent horrible process.

Cons: Would not accept insurance. Was the same for 2 other renters in the office.

United States of America (USA)
Hyundai Elantra
November 5, 2023

Pros: The service was fast, efficient and very friendly at all times.

United States of America (USA)
Toyota Corolla
November 5, 2023

Pros: Everything was how I expected to be, fast service, clean vehicle, and helpful staff I have a flat tire during my trip and the clubs car rental stuff were very responsive and helpful… Definitely renting with this company again

United States of America (USA)
Hyundai Elantra
November 5, 2023

Pros: It was my first time renting a car with Clubs car rental, the pick up process was very fast and easy compare with other agency that you need to wait for a long time in a line… Vehicle was clean, overall just exactly what I expected… Definitely renting with the in the future

Canada
Toyota Corolla
November 2, 2023

Pros: Honestly , not much

Cons: Agents give the feeling that they will take advantage of you to the max . They didn't honor the contract and the booking I made with you and I was charged $50 more per day my options were to take me back to the airport and look for another supplier . When I asked the agent to supply a receipt that my booking was rejected by clubs he just bluntly told me to go to the company I reserved my car with

United States of America (USA)
Hyundai Elantra
November 1, 2023

Pros: There was no car

Cons: I need a refund STAT

United States of America (USA)
Toyota Corolla
October 31, 2023

Pros: Shuttle pickup driver never showed up.

Cons: None.

United States of America (USA)
Dodge Caravan
October 30, 2023

Cons: all the add on prices we had to pay just to rent the car were ridicules!!

Canada
Hyundai Elantra
October 21, 2023

Pros: I liked that we got a vehicle.

Cons: They are misleading and you pay over 4x what is expected in the end. I regret not going with a more reputable company. If the company was more honest, maybe they would have return customers. I don’t think scamming their patrons is good business practice. Also, the car I received was overdue for a service and showed -4000+ miles every time I started the car.

United States of America (USA)
Hyundai Elantra
October 20, 2023

Cons: THEY ARE A SCAM AND GOUGE YOU WITH INSURANCE FEES THAT ARE NOT LISTED ANYWHERE UNTIL YOU GET THERE

United States of America (USA)
Toyota Corolla
October 19, 2023

Pros: I would rate them a zero if I could.

Cons: Terrible service. Lied to me. Left me stranded. I think they are scammers

United States of America (USA)
Hyundai Elantra
October 16, 2023

Pros: The car itself was fine. The first car they gave us had ants all in it. Then they gave a 2nd car which also had ants inside of it. But other than that the car was fine.

Cons: Again even though I brought all documents proving I had my own insurance, and had an insurance company that was approved by Clubs- I either had to purchase a 3rd party liability insurance for $72 per day for 8 days which came up to over $600 or leave. Which site is not on the airport so not much of a choice. It was also to late to cancel.

United States of America (USA)
Toyota Corolla
October 15, 2023

Pros: Buyer beware!

Cons: This company tricks customers into thinking that they are getting a good deal but if you don’t use one of the insurance companies for your personal car insurance they make you purchase their insurance which is very expensive. Buyer beware!

United States of America (USA)
Toyota Corolla
October 15, 2023

Pros: No

Cons: The business is not honest – too much hiding fees.

United States of America (USA)
Toyota Corolla
October 13, 2023

Pros: Poor customer service when we arrived to pickup vehicle. The agent was very rude and had an awful attitude.

Cons: False advertisement.

United States of America (USA)
Toyota Corolla
September 26, 2023

Pros: Nothing

Cons: As close as you can get to a scam. Super fine print states that they won’t accept insurance unless you have very unrealistic coverage limits then you have to pay for their outrageously priced daily insurance add on (I was insurance agent for 15 years , no one in America meets these insurance limit requirements). So I get stranded either having to figure out how to get to different rental place or pay almost 5x as much as I was quoted originally.

United States of America (USA)
Toyota Corolla
September 26, 2023

Pros: nothing

Cons: nothing

United States of America (USA)
Toyota Corolla
September 25, 2023

Pros: The shuttle service to and from the airport was very helpful.

Cons: Rental car was moderately clean with worn tires.

Canada
Hyundai Elantra
September 24, 2023

Cons: They would not recognize my insurance company I have rented cars before & it was never an issue

United States of America (USA)
Toyota Corolla
September 23, 2023

Pros: terrible

Cons: dishonest

Canada
Toyota Corolla
September 22, 2023

Pros: Amount not described completely. Once we reach at USA car rental they ask for $200 USD more. Pick-up & drop-off also far from Airport and we wait at Airport 20minuts for pick-up.

Cons: Not available 24hrs

United States of America (USA)
Toyota Corolla
September 20, 2023

Pros: Nothing. I had to rent a car from a different company

Cons: The hidden fees and how they don’t accept USAA car insurance

United States of America (USA)
Hyundai Elantra
September 19, 2023

Pros: Nothing.

Cons: No good service

United States of America (USA)
Nissan Versa
September 19, 2023

Pros: The car rental was a scam. The customer better read tiny print, there are additional fees added. I called to confirm the price and if they are no additional fees and I found out about additional insurance only when I went to pick up the car. I refused their offer.

United States of America (USA)
Toyota Corolla
September 19, 2023

Pros: Honestly nothing!

Cons: Didn’t like the service or vehicle!

Canada
Hyundai Elantra
September 10, 2023

Cons: I was quoted $140 by DiscoverCars.com just to find out at pickup that CLUBS Car Rental will make you buy their own overpriced insurance. There is no way to use your own. The rental turned out to be $400 after all said and done. I am not using DiscoverCars.com again.

United States of America (USA)
Hyundai Elantra
September 9, 2023

Cons: Scammers. Just say you don’t accept insurance because nobody is going to have a damage protection covering 300,000.

Canada
Toyota Corolla
September 8, 2023

Cons: Hidden costs

Canada
Toyota Corolla
September 6, 2023

Pros: other than the free shuttle service, everything else was substandard

Cons: the rental was cheap but then you have to buy mandatory insurance which is 6 times the rental rate, i ended up paying triple. we got a corolla, newer model but the condition of the car is in bad shape, the wheel is shaking at 100 speed and the smell is nasty

United States of America (USA)
Nissan Versa
September 5, 2023

Pros: None, zero

Cons: Booking # DC-6027161. I didn't pick the car on Saturday 8/26/23. I purchased insurance at the time of booking. Plus I even provided my own auto insurance card and the declaration page to Clubs car rental. They still wanted me to buy their insurance with a liability of $300,000.00, and $35 coverage per day. I want to report that to BBB. I request a full refund of the amount that was charged to my credit card, including insurance that I purchased for the rental. Thank you, Mathieu Georges

United States of America (USA)
Nissan Versa
September 4, 2023

Pros: They are totally out to take your money. They were forcing us to accept their insurance policy which would have costed us an extra $300+. They said the only exception was a handful of insurance companies, which we had and had full coverage in. They still found an excuse for that to not be good enough. We ended up eating the original deposit and took an Uber. We had our kids and car seats with us and they did not care! Do not get mixed up with the shady company.

Cons: The agents were not friendly and trying to scam you in anyway possible. They can get a way with it cause their policies are under different countries rules… found that out by reading the fine print in the “terms”

United States of America (USA)
Hyundai Elantra
September 3, 2023

Pros: Nice van staff, car was good.

Cons: Counter agent and tacked on fees.

United States of America (USA)
Toyota Corolla
September 2, 2023

Pros: Shuttle driver.

Cons: Scam. Required $40 insurance, hidden fees. Rented car from somewhere else last minute.

United States of America (USA)
Toyota Corolla
August 30, 2023

Pros: Nothing

Cons: Your insurance policy. I had to pay $30 + a day because I didn't have one of your listed insurances. Though I have a premium insurance policy. It was a ripoff.

United Kingdom
Dodge Caravan
August 23, 2023

Pros: Pick up and communication

Cons: They were very aggressive in their attitude to E pass in the end I agreed to take it only to get on with my holiday Also I was overcharged and had refund Would not recommend this company

United States of America (USA)
Toyota Corolla
August 23, 2023

Pros: not able to use ae card and or my insurance

Cons: the return

United States of America (USA)
Toyota Corolla
August 21, 2023

Pros: nothing

Cons: everything

United States of America (USA)
Toyota Corolla
August 12, 2023

Pros: Service not taken

United States of America (USA)
Hyundai Elantra
August 12, 2023

Pros: Fast and courteous service at the front desk

United States of America (USA)
Toyota Corolla
August 12, 2023

Pros: Car was ready. Did check in with at the desk and a lady was there to help with that. Return was simple

United States of America (USA)
Toyota Corolla
August 12, 2023

Pros: Great customer service! Very accommodating. Great cars.

Cons: there was paperwork to be filled out and they had to see my wife's license. Not a huge issue

United States of America (USA)
Nissan Versa
August 12, 2023

Pros: Very pleasant expercience renting from Clubs. I found the staff to be curtious and helpfull from pickup al throughout return of the vehicle. I will definitely go back.

United States of America (USA)
Toyota Corolla
August 12, 2023

Pros: Easy going staff

Cons: Everything was great

United States of America (USA)
Toyota Corolla
August 10, 2023

Pros: NOTHING

Cons: The entire process. The cost, the service

United States of America (USA)
Toyota Corolla
August 9, 2023

Pros: Some staff were courteous

Cons: Off site location in bad area No key drop Only filled car to 1/2 tank instead of full tank as per reservation contract Offered cash-only option for added cost of early drop-off--unprofessional and unsafe. Why can't there simply be a key drop or longer hours, given that there are flights into and out of MCO all day and night? I ended up paying a much higher rate for the rental (3x-4x more) than expected due to the fine print of the contract related to my personal insurance level.

United States of America (USA)
Toyota Corolla
August 9, 2023

Pros: i did not get the car it was a scam

Cons: this was a scam saying you needed $100,000 liability coverage

United Kingdom
Toyota Corolla
August 6, 2023

Pros: Not a great deal

Cons: Read 1st comments - Orlanda airport, homeland security caused delays. We were in arrivals hall by 9:15pm - but your agent told me they closed at 9pm - and it wasn't their problem. This cost me $100 getting a cab. The next morning they would only hold the car till noon (despite telling them on the phone we were on our way). We had to rush tp Club Car rental Orlando. I previously worked for Avis - and would not have allowed the car to go out with Coca-Cola stains on the driver's seat .

United States of America (USA)
Toyota Corolla
July 31, 2023

Pros: Our ability to get the car....

Cons: Our ability to get the car....

United States of America (USA)
Toyota Corolla
July 31, 2023

Pros: Didn’t take the car because they want to charge us extra insurance when we provide our private policy. Still waiting for my deposit refund from diacovercars

Cons: Discovercars have to stop using the service of Clubs rental because they’re not trusted facility and they dont follow the voucher

Canada
Dodge Caravan
July 29, 2023

Pros: Poor Services. Non professional

United States of America (USA)
Toyota Corolla
July 28, 2023

Cons: They scam you into paying for insurance. I purchased full coverage when I booked the car. When I picked up they would not let me use that insurance because it did not cover uninsured drivers. Scammed me out of over $300. Don't ever use them.

United States of America (USA)
Nissan Versa
July 27, 2023

Pros: Unprofessional, rude, racist

United States of America (USA)
Hyundai Elantra
July 27, 2023

Pros: Nothing... never got a chance to get my hands on car keys.

Cons: Thiefs.

United States of America (USA)
Toyota Corolla
July 27, 2023

Pros: Horrible service. Will never use again

Cons: Horrible service. No car given. No refund given. Scam.

United States of America (USA)
Toyota Corolla
July 27, 2023

Pros: Never rent from this company again.

Cons: Vendor increased the price 6x by not accepting type of insurance, but advertise site was listed for progressive. It's a dissapointment. Seat has blood stain, backseat was broken, car was stinky. This a big ripped off.

United States of America (USA)
Toyota Corolla
July 26, 2023

Pros: The car I rented had an expired tag and I went to exchange it and they gave me another car without properly working headlights.

United States of America (USA)
Dodge Caravan
July 26, 2023

Pros: Didn’t like anything

Cons: They left me in the airport for an hour then they canceled my reservation because my flight was delayed.

United States of America (USA)
Hyundai Elantra
July 24, 2023

Pros: The guys were honest and kind.

United States of America (USA)
Hyundai Elantra
July 22, 2023

Pros: The directions to contact them out of the airport were difficult - and they wouldn’t answer the phone, likely because there was little English spoken here. Waited almost an hour for them to pick us up even though we were told the shuttle was “en route” and the station is less than 2 miles away. Avoid.

Cons: Read the fine print - they require specific documentation and levels of your own (and only specific companies are accepted) insurance, and then charge you for everything at an outrageous price. Avoid. Go with a known company

United States of America (USA)
Toyota Corolla
July 22, 2023

Pros: Nothing. Total misrepresentation of the process, insurance, and no customer service. It felt and appeared like

Cons: Everything and ended up going with Hertz for Discovery's lack of interest.

United States of America (USA)
Jeep Cherokee
July 21, 2023

Pros: My flight got delayed n they still charged me.

Cons: I disputed a charge b/c flight delayed n no help.

Canada
Jeep Cherokee
July 20, 2023

Cons: The fact that we had picked a specific vehicle, and when we arrived for pick-up it was a totally different vehicle.... apparently in fine print somewhere it said "our vehicle" or a similar one. That should of been properly advertised...and what is the point of reserving the vehicle you want if you can't even have it when the time comes???

Canada
Toyota Corolla
July 20, 2023

Pros: I got an upgrade from a corolla to a rav 4 and did not have to pay extra.

Cons: They limit Insurance coverage to a specific number of companies. Which means you are forced to buy insurance coverage from them even if your current insurance covers you for rented vehicles. You have to pay minimum $10 per day for toll fee + actual toll. It is like you have to rent their scanner at $10 per day. You have to call for shuttle pick up from the airport and no one answers your call every time. In other words, they don't have regular shuttle picking up passengers from the airport.

United States of America (USA)
Toyota Corolla
July 16, 2023

Pros: Nothing

Cons: Everything

United States of America (USA)
Dodge Caravan
July 16, 2023

Cons: The representatives barely speak English and DO NOT understand insurance. The insurance requirements are not logical with normal insurance needs.

United States of America (USA)
Nissan Versa
July 15, 2023

Cons: The hidden fees and smoke smell in car

United States of America (USA)
Toyota Corolla
July 13, 2023

Pros: Nothing, as my rental was canceled without my knowledge due to my flight being delayed 4-5 hours. Clubs Car Rental had my flight number and could have checked. Additionally, they did not respond when I contacted them to make them aware about the delay.

Cons: My rental was canceled due to my flight being delayed. My family and I had to make other transportation arrangements after arriving in Orlando.

United States of America (USA)
Nissan Versa
July 12, 2023

Pros: The man that took care of us mad us get an extra insurance that we did not need.

United States of America (USA)
Toyota Corolla
July 11, 2023

Cons: Insurance $39 per day!.

United States of America (USA)
Toyota Corolla
July 10, 2023

Pros: None

Cons: Did not give me a clean car

Ireland
Dodge Caravan
July 10, 2023

Cons: DiscoverCars.com were the problem

Canada
Hyundai Elantra
July 10, 2023

Pros: There was nothing to like about the Clubs Car. They cancelled our reservation for no reason and blamed it on the computer "system". They did give us water as we had come from long trip and were without food and water while waiting for the car pick up.

Cons: The service was very bad. Our reservation was cancelled for no reason and we had to look for new booking which had to do with Priceline. We informed Discovercars.com by email and sent screen shots but no one responded and we were left standing at airport after a long and tiring trip

United Kingdom
Jeep Cherokee
July 7, 2023

Pros: The Rav4 was a nice easy car to drive

Cons: It wasn't clear that we had to call the rental company when at the airport in MCO, the rental company are external to the main airport

United Kingdom
Dodge Caravan
July 7, 2023

Pros: Disgusting customer service no help or compassion

Cons: Refused car rental due to our flight being delayed and left us having to walk a highway at night with young children

Canada
Hyundai Elantra
July 6, 2023

Pros: DID NOT REFUND MY 300$ deposit

Cons: DID NOT REFUND MY 300$ DEPOSIT

Canada
Dodge Caravan
July 6, 2023

Pros: Is extremely disappointed to know that the scammers

United States of America (USA)
Toyota Corolla
June 28, 2023

Pros: The ride back to get a different rental car company.

Cons: everything. Complete bait and switch.

Canada
Toyota Corolla
June 26, 2023

Pros: nothing at all.

Cons: they forced us to purchase liability insurance in order to rent their vehicle when most insurance companies do not. And they gave us a car that was not in the same class as the vehicle i purchased online. They also charged us extra money for dropping the vehicle after hours.

United States of America (USA)
Toyota Corolla
June 25, 2023

Pros: Clubs car rental agent was very up front about using discover cars as middle man company and took the time to explain the conditions of using discover cars and their ridiculous insurance policies.

Cons: N/a

United States of America (USA)
Toyota Corolla
June 23, 2023

Pros: Nothing positive stood out - be aware of their hours and insurance policy details, and watch out for Juan the agent in their trailer office.

Cons: Juan at Clubs was the worst worker I've ever dealt with. He interrupted multiple times and decided to REFUSE to rent a car to me when I didn't understand the insurance policy, even though I'd already started the payment. It was only after I begged for him to not refuse service that he let me rent our car, and we had to pay nearly 300 in extra fees that we've never had to pay before, even the other time we used Clubs. NEVER use Clubs. We'll never again support their dishonest business model.

Canada
Hyundai Elantra
June 21, 2023

Pros: Very good price & clean car

United States of America (USA)
Toyota Corolla
June 19, 2023

Cons: first car had very strong smell of cat urine, second car wasn't nearly as bad.

Canada
Hyundai Elantra
June 12, 2023

Cons: the insurance fees shloud be sale online , just the additional insurance was able to buy and the accident was not covered

United States of America (USA)
Toyota Corolla
June 9, 2023

Pros: The price and how the actual rental company is very good and accommodating

Cons: They were excellent

United States of America (USA)
Toyota Corolla
June 6, 2023

Pros: I didn't get correct information after several phone calls.

Cons: None

United States of America (USA)
Hyundai Elantra
June 3, 2023

Pros: Airport pick up/drop off.

United States of America (USA)
Toyota Corolla
May 27, 2023

Pros: They are dishonest and disgusting people

Cons: They are cheating the customer

Canada
Nissan Versa
May 26, 2023

Pros: Clean car, good condition, courteous service.

Cons: The $35/day mandatory insurance charge for out of state rentals. National companies accept out-of-state insurance and credit card collision policies. This basically made what looked like a good deal equivalent or worse than the cost offered by competitors.

United States of America (USA)
Toyota Corolla
May 21, 2023

Pros: Nothing….

Cons: The car wasn’t in good condition…. The water in wipers didn’t work…. I had hard time to drive on the rain….. And I don’t know why but they charge me $100 cleaning fee for no reason!

United States of America (USA)
Hyundai Elantra
May 20, 2023

Pros: The service was good minus the up charges.

Cons: The up charges. I will never use your service and will definitely tell any of my friends to not use your service ever again.

United States of America (USA)
Hyundai Elantra
May 12, 2023

Pros: none. I had the worst experience in my life

Cons: I was mistreating by the two customer services gentleman who decided not to rent me a car, leave me with no car when i made the reservation several weeks before and left me at their place with no car or way to go back to the airport to find a solution

United Kingdom
Dodge Caravan
May 12, 2023

Pros: Nothing

Cons: Took too long. agents didn't know how to fit child seat. Agent attempted to charge us for 7 toll violations on the dates before we had the car. Agents asked us prior to our visit how many passengers and bags we had, picked us up in a car that wasn't big enough, we had a child on our lap and suitcases on our laps. Shocking experience and were not contactable when one of the cars broke down leaving us in hot sunshine with a 3 year old child.

Israel
Toyota Corolla
May 12, 2023

Cons: Hidden costs

United States of America (USA)
Hyundai Elantra
May 9, 2023

Cons: Scam. writing letter to Florida Attorney General and the BBB.

United States of America (USA)
Hyundai Elantra
May 8, 2023

Pros: Nothing

Cons: Nothing

United States of America (USA)
Toyota Corolla
May 7, 2023

Cons: They were not open at 6am like the rental agreement said. I had to take an Uber? And who carries proof of Ins with them? I had to buy addl Ins because I only had $200k of liability and not $300k Will never rent with them again!!!

Canada
Toyota Corolla
May 6, 2023

Cons: Third party small print scam what a joke

United States of America (USA)
Toyota Corolla
May 6, 2023

Pros: That when I refused to pay the fraudulent insurance fee, they were kind enough to drive me back to the airport where I was able to rent a car from Thrifty using MY OWN INSURANCE!!!

Cons: That they are frauds!!! They use a bait and switch tactic to rent cars! They make you think they are giving you a bargain and then raise the price once they pick you up from the airport and get you to their off airport location site! I will be doing a Google review about my experience!

Canada
Hyundai Elantra
May 3, 2023

Pros: The rental price (but didn't rent the car due to Liability insurance cost)

Cons: Not advised that need to provide Insurance policy document to show Liability coverage and not offered any other options.

United Kingdom
Jeep Cherokee
May 2, 2023

Pros: Nothing

Cons: From start to finish the overall handling and support was terrible

United States of America (USA)
Hyundai Elantra
May 2, 2023

Pros: Never got picked up. Never got the car

United States of America (USA)
Nissan Versa
May 1, 2023

Pros: You have hired wonderful representatives. They are also responsive and kind - excellent to have 2 cats around for rodent control to ensure your cars are safe. Please provide them with funds to place flea control and vaccinate/neuter/feed the cats.

Cons: Hidden fees and cost structure. That is absolutely ridiculous - having rented in Florida from other companies several times before, HUGELY disappointed in your hidden costs.

United States of America (USA)
Toyota Corolla
April 29, 2023

Pros: Nothing

Cons: I was forced to take car insurance when I didn’t need it because I had my own. I was forced to take a toll fee at $9.95 for each day I had the car. I only went through tolls totally $13.

New Zealand
Dodge Caravan
April 24, 2023

Pros: Easy online

Cons: The total unknown

Ireland
Dodge Caravan
April 19, 2023

Pros: Good friendly and efficient staff.

Cons: First car given was defective but replaced quickly and without any issues in doing so.

United Kingdom
Jeep Cherokee
April 19, 2023

Pros: Speed of collecting the car, cleanliness of car, politeness and helpfulness of staff.

Canada
Toyota Corolla
April 16, 2023

Pros: easy to return and fast to pick up

Cons: the hidden insurance which was not covered during the initial booking, and they forced us to pay the insurance

United States of America (USA)
Dodge Caravan
April 15, 2023

Pros: Nothing. The cars appear to be straight out of auction or the impound lot. The condition of the cars was trash and many of the vehicle features did not work. The plug-ins were not in operational order. The car had several minor issues to include major issues like loose car seats and the wheel was missing a lug nut.

Cons: The surprise and hidden fees. The price advertised was nowhere near accurate. They didnt Amex either and was forced to pay $10 day to add my wife as a driver so she could use her credit card to cover the $300 incidental hold on her card.

United Kingdom
Toyota Corolla
April 14, 2023

Pros: Efficient customer service, car in good condition, competitive price.

Cons: Not totally happy about the sat-nav situation. Had to pay an extra $10 a day for sat-nav to be put in car. I have hired cars before from other companies and sat-nav has always been included, so I was quite surprised when advised I had to pay extra. There had been no mention during the booking process that sat nav was not included. I would not have booked the car if I had known.

United States of America (USA)
Nissan Versa
April 14, 2023

Cons: The car was dirty, in poor condition and ended up costing more than twice the quoted cost. I had planned to used AMEX, but they do not accept it and so the insurance cost more than the rental. They charged $10 per day for additional driver and it took well over an hour just to get the car. I will never use this service again.

United Kingdom
Dodge Caravan
April 13, 2023

Pros: Dropping off the car was straight forward.

Cons: Getting picked up at airport

United Kingdom
Toyota Corolla
April 12, 2023

Pros: Worst experience ever will be writing a more detailed review online

Cons: Left me stranded at airport

Canada
Hyundai Elantra
April 12, 2023

Pros: Nothing

Cons: Everything its a dump

United States of America (USA)
Toyota Corolla
April 11, 2023

Pros: Nothing, there was so many hidden fees and so many issues on the day of pickup

Cons: Just about everything, the fees, the dirty car, the poor attitude from the rental service

Canada
Toyota Corolla
April 10, 2023

Pros: Very satisfied

Cons: No

United States of America (USA)
Nissan Versa
April 9, 2023

Pros: Customer Service was horrible!! I will NEVER use this rental car company ever again!!!!!

Cons: The car that given to me was awful, it made a banging noise while driving the vehicle and when I opened the trunk the spring broke and popped off and the door almost caught my fingers!!!! Unacceptable!!! I tried calling multiple times to report this and to swop cars, I was hung up on, never called back, it was horrible to contact for help!!!

United States of America (USA)
Toyota Corolla
April 6, 2023

Pros: The disinfectant used in your Vehicles has an overwhelming and nauseating smell. It was horrible despite trying to air out the vehicle.

New Zealand
Toyota Corolla
April 6, 2023

Pros: Straight Forward hire

Cons: The length of time it took to arrange the airport pickup

United States of America (USA)
Hyundai Elantra
April 5, 2023

Pros: Not too much really

China
Nissan Versa
April 2, 2023

Pros: Awesome service

Czech Republic
Nissan Versa
April 1, 2023

Pros: You can order from my home.

Cons: IT was fast, responsible.

United States of America (USA)
Hyundai Elantra
April 1, 2023

Pros: Efficient and answered all my questions.

Cons: I have no issues with Clubs Car Rental. I have issues with DiscoverCars which is what I booked the car through. I ended up paying more through them than going directly through the supplier Clubs Car Rental. Clubs car rental showed me the total cost of the rental going directly through them and comparing with the DiscoverCars price.

United States of America (USA)
Nissan Versa
March 30, 2023

Pros: Shuttles service

Cons: They did not accept my regular auto insurance AAA. Then charged me 35 dollars a day for basic insurance. I had my own sun pass.. they did not allow me to use. Then charged me 10 dollar a day for activation of a sun pass plus uses fees. I pretty much got taken for my money. So I’ll never use this service again and I’ll make sure I tell all my friends to.

United States of America (USA)
Toyota Corolla
March 30, 2023

Pros: Nothing

Cons: Denied the car we reserved

United States of America (USA)
Toyota Corolla
March 29, 2023

Pros: They were totally unprofessional and they were deceiving. I added insurance on the car took my own afterni called to make sure what I need they said that was fine. When I got there they made me purchase insurance with a costni wasn’t prepared for. $210. Plus tax added told me if I didn’t like it they would take me back to airport but they had already took $300 deposit. I was there for medical reasons so to find another car and they had already had everything paid for except that insurance

Cons: Never again thieves

Canada
Toyota Corolla
March 27, 2023

Pros: absolutely nothing

Cons: changed the rates upon pick up SCAM!

France
Toyota Corolla
March 26, 2023

Pros: Le service est parfait

Cons: Nothing ...rien

United States of America (USA)
Toyota Corolla
March 25, 2023

Cons: They didn't have a car for me! They charged me and never got a car! What a rip off had to rent another car from a different place

Canada
Hyundai Elantra
March 24, 2023

Pros: Staff was fine

Cons: Way too expensively ve

United States of America (USA)
Toyota Corolla
March 23, 2023

Pros: Nohing

Cons: Everything

Canada
Toyota Corolla
March 23, 2023

Pros: They changed the price on me 3 times the contract I signed online, I booked on Canadian currency and the charged me on US currency, I returned the car 4 days earlier they didn’t refund anything

Cons: One of the worst car rentals

United States of America (USA)
Toyota Corolla
March 22, 2023

Cons: It's not the Service, but the hidden fine print on required insurance and getting charged two.

United States of America (USA)
Toyota Corolla
March 22, 2023

Pros: Pick-up and drop-off shuttle/van rides were great and very convenient.

Cons: Overall pricing does not aline with advertised pricing. Fine print does not arrive until after the purchase/reservation is made. Florida toll program is WAY OVERPRICED; especially since Florida has a toll program for visitors. Additionally, the agent at pick-up was kinda rude. One of the worst though, was the smell of the car; it wasn't bad - per se, but the smell of car cleaner and air freshener was overwhelming.

Canada
Toyota Corolla
March 21, 2023

Pros: Quick service. Shuttle pick up from airport saves some cash not having to pay extra to get car at airport.

Cons: First car had some sort of electronic issue that Instead of apologizing for giving me a car with a problem, made me feel like I was doing them a disservice by telling them what was wrong and bringing the car back. Their hours are not great for people who plan to fly at airport between 8pm and 7am. The reps there tried hard to get me to buy their toll route transponder by telling me since COVID it's the only way to pay for tolls. I was really upset when i found this to be a not true.

United States of America (USA)
Toyota Corolla
March 20, 2023

Pros: None.

Cons: Everything including location, staff and service was terrible.

United States of America (USA)
Toyota Corolla
March 19, 2023

Pros: Everyone is very nice and very easy pick up to and from airport! The man that picked us up at the airport turned on kids music for the little ones they thought that was cool!

Cons: I don’t like how they make you pay for sunpass and insurance even if your insurance covers rental so the mandatory fees make it just as expensive as the airport rental!

United States of America (USA)
Toyota Corolla
March 19, 2023

Pros: Did not like this rental agency as they up charged me on my rental with “mandatory” fees totaling $335 when my rental was to be for $80 total. Very deceptive and NOT at all the cost I was expecting. The company”forces” you to purchase their insurance after listing “your own” insurance as the for of insurance on the rental agreement. They also “force” you to pay for their toll service and you cannot opt out of that!

Cons: Did not like this rental agency as they up charged me on my rental with “mandatory” fees totaling $335 when my rental was to be for $80 total. Very deceptive and NOT at all the cost I was expecting. The company”forces” you to purchase their insurance after listing “your own” insurance as the for of insurance on the rental agreement. They also “force” you to pay for their toll service and you cannot opt out of that!

United States of America (USA)
Toyota Corolla
March 18, 2023

Pros: discover cars/clubs CS was rude, refused to accept our Geico coverage even though Geico had given me a letter stating that the rental car coverage was adequate for the state of Florida. It was a Sunday and Geico could not help. The Geico agent thought it was ridiculous to expect $300000 coverage which they haven't heard of. They were asking me if i was renting a high value sports car .We had additional coverage from another insurance company which Clubs would not accept. We wasted a day at MCO!

Canada
Jeep Cherokee
March 18, 2023

Pros: They are as efficient as they can be. The vehicle ran good.

Cons: The cleaner used does is really strong smelling - in a bad way - lasting many days. The wiper blade / windshield issue. There's an issue with the tire sensors on our vehicle that kept saying low tire pressure - the pressure wasn't low.

United Kingdom
Nissan Versa
March 18, 2023

Pros: Cost

Cons: Didn't realise that the company was off-airport based. We assumed we just had to go to the allocated point and the car would be there. We also assumed that all cars that stopped at that point would take us to the car. It took us a while (stressful) to realise we had to phone to be picked up!

United States of America (USA)
Toyota Corolla
March 16, 2023

Pros: This company lies to you ahout the total amount due at pickup and steals your money when you make a deposit.

Cons: I didn’t like anything about this company. They are misleading, they are rude, they are liars and they are thieves

United States of America (USA)
Toyota Corolla
March 15, 2023

Cons: The insurance scam, when you book online it says car is full covered but when u get there they force you to get full coverage otherwise you can’t take the car and they know you need the car so customer will end up paying

United States of America (USA)
Toyota Corolla
March 14, 2023

Cons: Business hours. The incorrect time of Business hours posted on the site. Went to the location Mar. 12 at approximately 655pm on Sunday and they were closed

Canada
Toyota Corolla
March 10, 2023

Pros: Not one thing.

Cons: If i could rate it lower I would, but your scale starts at a 1. It should be in the negative so as to get a more accurate rating.

United States of America (USA)
Toyota Corolla
March 10, 2023

Pros: The car got good gas mileage.

Cons: Felt like prices were completely misleading and ended up spending $500 more than what I was quoted. Completely shameful business model.

United States of America (USA)
Hyundai Elantra
March 9, 2023

Pros: The gentleman who drove me back and forth to the airport was exceptional.

Cons: The price to rent the vehicle was not expected.

United States of America (USA)
Toyota Corolla
March 5, 2023

Pros: Na

Cons: There were over $150 of hidden fees.

United States of America (USA)
Dodge Caravan
March 5, 2023

Pros: Old car

Cons: They upcharge you once you are there for tolls and insurance

United States of America (USA)
Dodge Caravan
March 4, 2023

Pros: Nothing

Cons: Everything is changing They are crock company They charge me $37 per day for car insurance Because Discover has only basic insurance And is not enugh I paied 37/ day and when some one back up on me making scratch They said no you pay only basic insurance and they need me to pay $1421 What happend if they have total loss in the car Should l pay the full price of the car Why he ask me to increase the price of insurance to $37 per day I pay for u hall truk $14 per day full cover

United States of America (USA)
Toyota Corolla
March 4, 2023

Pros: Dropping it off they are scammers trying to steal money from you and over charging you. In known fees

Cons: Scammers over charged me, wouldn’t take my insurance and charged lots of hidden fees. Scam awful service terrible customer service. Only nice part of if was when I dropped the car off

Canada
Toyota Corolla
March 3, 2023

Cons: Car smelled like pee. Audio system wasn’t reliable, so volume for bluetooth map directions weren’t consistent. They gave us the general info email to contact supervisor of our complaints.

United States of America (USA)
Jeep Cherokee
March 2, 2023

Cons: Too many "add on" fees at counter. Final cost was almost double quoted price.

United States of America (USA)
Jeep Cherokee
March 2, 2023

Pros: Because I had issues with them and the extra charges they uped the rental car.

Cons: The unexpected charges on the car and also the condition of the car was poor.

United States of America (USA)
Toyota Corolla
March 2, 2023

Pros: The car was damaged and when turning the wheels it makes a bad noise ! And for that reason I’ll never rent

Cons: The added triple than the car costed in just taxes and fees which I tough Included as it mentioned on discover cars

United Kingdom
Toyota Corolla
February 27, 2023

Pros: The car didn't breakdown. We enjoyed our trip but the bad car collection experience meant we spent the whole time dreading dealing with Clubs Cars again on car return.

Cons: My paperwork from Discover Cars clearly stated no extra charges could be applied and that the state tax was already paid, however Clubs cars forced us to pay an additional daily admin fee plus the state tax again on the whole bill. It was late at night in a dodgy yard and we were told to leave unless we paid these extras. These guys are very dodgy, just look on Trustpilot and Yelp for honest reviews. Appalling. Flagged up with Discover Cars but they still readily recommend these crooks.

United States of America (USA)
Toyota Corolla
February 22, 2023

Pros: Horrible Customer service that we cancelled the Rental

Cons: There were add on charges for every small thing ever possible ...even with valid credit cards they are asking for additional insurance more than the rental value of car

Canada
Toyota Corolla
February 22, 2023

Pros: Nothing at all

Cons: The Agent charged me for Sunpass, which wasn't needed at all, later on found tolls could easily be avoided, some charges weren't explained at all and when asked they didn't have proper answer, WOULD NEVER RECOMMEND CLUB CAR RENTALS OR DISCOVER CAR RENTALS

United States of America (USA)
Nissan Versa
February 22, 2023

Pros: They closed before I could pick it up. I wasn’t told they closed right with my flight was landed. I tried to pick it up the next morning and they told me it was canceled. They offered to give me another reservation for three times the price. So I paid for a rental car and never got it.

Canada
Dodge Caravan
February 21, 2023

Pros: Friendly and very clear

Cons: Location

United States of America (USA)
Toyota Corolla
February 17, 2023

Pros: Nothing, that I liked. They got me through the door with a great offer just to read to me all the fine print. Limited miles, insurance that will not be enough and needs upselling for a discounted price of $36 per day. and I could purchase the unlimited miles package as well if I wanted to. It did not mention it on the website, just on the booking confirmation on page 5 somewhere in the middle.

Canada
Hyundai Elantra
February 17, 2023

Pros: Efficient, helpful in alleviating additional expenses not seen before the booking.

United States of America (USA)
Toyota Corolla
February 17, 2023

Pros: I liked that they picked me up from the airport and dropped me back off at the airport.

Cons: I didn't like that I booked it online through Discover Cars and once I was at the car place, I found out that it was Clubs Rental so all I did was pay a third party to hold a vehicle for me.

United States of America (USA)
Toyota Corolla
February 14, 2023

Pros: The agent was so rude and did not care to answer our questions. Any question we asks he says refer to your invoice. Not customer friendly at all.

Cons: Did not opt for the car because of the rashness of the agent

Canada
Toyota Corolla
February 8, 2023

Cons: This is a scam. I will never rent from discover or club cars again. Your insurance policy is misleading and an $85 rental turns into a $300 rental at the counter. Never again!

United States of America (USA)
Hyundai Elantra
February 7, 2023

Pros: The biggest scam I’ve ever seen in life

Cons: Big switch tactics

Canada
Nissan Versa
February 7, 2023

Cons: Cost of CDW was too expensive!

United States of America (USA)
Toyota Corolla
February 5, 2023

Pros: Julio, the shuttle driver, was nice and helpful. The car was ready when we first arrived so we were able to put our bags directly from the shuttle into the car. Literally the only things I liked about this place.

Cons: The $300k liability insurance requirement is ridiculous and completely unreasonable when renting a Kia sedan that costs $20k brand new. This requirement cost us an extra $30/day which made our rental go from about $100 to $400+ and just comes across like a total scam. My Geico insurance would not even allow me to get liability insurance that high because it's preposterous. It just seems like this place will do anything to get more of your money and it's pretty shameless.

Canada
Toyota Corolla
February 5, 2023

Pros: NOTHING.....they are a SCAM rental company!

Cons: NOTHING....they are a SCAM rental company!

United States of America (USA)
Toyota Corolla
February 1, 2023

Pros: Their shuttle pick up from airport was smooth.

Cons: This place tried to charge me more than the balance on my voucher. A complete ripoff and the people behind me at the counter had the same issue with them.

United States of America (USA)
Toyota Corolla