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MEX RENT A CAR at Orlando Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Never received my rental. The shuttle passed by me and even though I signaled the driver with the help around me I was ignored . To them find out that was the last round.
Cons: You stole my money
Pros: Nickel and dime you
Cons: They lied about the 8 passenger vehicle that was confirmed for my trip! My flight was delayed & I contacted them. They never contacted back to me, and I had to pay $200 dollars more for another company which was great!
Cons: First off it was not disclosed if you didnt' carry specific insurance company you had to to buy there insurance for another 600. The car i received was not the segment car i was expecting it was smaller. I will never use this rental company or this online agent again. Upon arrival at airport you are instructed to call mex rent but noone answers i had to have another company text the driver to come get us. Upon drop off when we returned they didn't drop us at wrong location for depart flights
Pros: They cancelled our reservation upon arrival after waiting in line 2 hours
Cons: Staff are rude and scam artists
Pros: Did not like anything about Amex Rent
Cons: Take advantage of people regarding rates
Cons: NOTHING - I left without renting the car. That place is a scam agency that uses small print, review bots, and scams to bilk people out of money. You should take them off your platford.
Pros: I needed a car that seats 6 and they had one for a reasonable price
Cons: When I first landed (my flight was delayed a bit so the time was later than expected) they didn't answer the phone for awhile so I was afraid I wouldn't be able to get my car. When I finally did get ahold of them getting a shuttle was difficult - the shuttle does not have their company name and I missed it because I didn't understand what to look for. Then when I got to the rental center they did not have the car I reserved. They tried to swap in a car which only seats 5 people
Pros: I liked that the car was clean and easy to find.
Cons: I did not like the business model. Apparently, MEX RENT A CAR charges for required insurance, and the price is astronomical. I personally have a personal car I just bought that costs 50k and Vanessa at the front desk told me that my insurance on my brand new car was not enough to cover the car at MEX RENT A CAR??? HOW!? Also, I thought it was crazy that I chose not to pay for the EZ PASS and told the front desk I will pay for my tolls, BUT the EZPASS in the car was STILL ACTIVE. SCAM!
Cons: They are thieves. I called them because my flight was delayed to informed and they said ok no problem. But when I arrived they said I no longer had my car reserved so they charged ma extra. In tho of that they claimed that my insurance through Geico wasn’t good enough so I had to pay them an extra- $400. They are disrespectful , dishonest, they take advantage of tourist. This is the first and last time I’ll ever rent with them.
Cons: Mex Rent A Car were forcing us to buy insurance through them even though I have a proof of car insurance. Totally unprofessional and rude taking disadvantage of the traveler. Unilaterally cancelled agreement upon refusing to buy their insurance forcing us to arrange for the Uber ride from their parking lot.
Pros: Personnel not associated with financial contract aspects were very pleasant.
Cons: Business practices.
Pros: easy to return
Cons: surprise additional charges at time of rental, also being over charged
Pros: the young man that actually got the car off the lot, was a hard worker
Cons: no, communication - insists on additional charges
Pros: Rep was rude and threatening. (After 30 minutes, pay whatever I said or cancel the reservation after 11:30 p.m.)
Cons: forced to buy its insurance (Full coverage insurance with 500 deductable is not acceptable for them.)
Pros: Nothing. The girl was rude and did not even try to help me.
Cons: The girl was rude and did not even try to help me.