Orlando Int. Airport (MCO), Orlando, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

MEX RENT A CAR at Orlando Airport

3255 Mccoy Road, Orlando, FL. 32812
001 3 056 009 793 / 001 3 218 006 002 / 001 3 059 886 125
Pick-up instructions
Upon arrival at Orlando International Airport, please proceed to the Ground Transportation Level (1st Floor of the Terminal) which is one level below the baggage claim level, call us 0013 05 988 6125 /0014 072 379 411 and wait for the shuttle identified as NEXTCAR at: Terminal A, proceed to pick up spaces A11 – A12 or A13 Terminal B, proceed to pick up spaces B11 – B12 or B13
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Nissan Versa
February 20, 2023

Pros: Never received my rental. The shuttle passed by me and even though I signaled the driver with the help around me I was ignored . To them find out that was the last round.

Cons: You stole my money
United States of America (USA)
Nissan Versa
October 14, 2022

Pros: Nickel and dime you

Cons: None
United States of America (USA)
Toyota Sienna
August 12, 2022

Pros: Nothing

Cons: They lied about the 8 passenger vehicle that was confirmed for my trip! My flight was delayed & I contacted them. They never contacted back to me, and I had to pay $200 dollars more for another company which was great!
United States of America (USA)
Toyota RAV4
August 2, 2022

Pros: Nothing

Cons: First off it was not disclosed if you didnt' carry specific insurance company you had to to buy there insurance for another 600. The car i received was not the segment car i was expecting it was smaller. I will never use this rental company or this online agent again. Upon arrival at airport you are instructed to call mex rent but noone answers i had to have another company text the driver to come get us. Upon drop off when we returned they didn't drop us at wrong location for depart flights
United States of America (USA)
Toyota Highlander
August 2, 2022

Pros: They cancelled our reservation upon arrival after waiting in line 2 hours

Cons: Staff are rude and scam artists
United States of America (USA)
Dodge Grand Caravan
August 2, 2022

Pros: Did not like anything about Amex Rent

Cons: Take advantage of people regarding rates
United States of America (USA)
Nissan Versa
July 13, 2022

Pros: NOTHING

Cons: NOTHING - I left without renting the car. That place is a scam agency that uses small print, review bots, and scams to bilk people out of money. You should take them off your platford.
United States of America (USA)
Toyota Highlander
July 6, 2022

Pros: I needed a car that seats 6 and they had one for a reasonable price

Cons: When I first landed (my flight was delayed a bit so the time was later than expected) they didn't answer the phone for awhile so I was afraid I wouldn't be able to get my car. When I finally did get ahold of them getting a shuttle was difficult - the shuttle does not have their company name and I missed it because I didn't understand what to look for. Then when I got to the rental center they did not have the car I reserved. They tried to swap in a car which only seats 5 people
United States of America (USA)
Toyota RAV4
July 5, 2022

Pros: I liked that the car was clean and easy to find.

Cons: I did not like the business model. Apparently, MEX RENT A CAR charges for required insurance, and the price is astronomical. I personally have a personal car I just bought that costs 50k and Vanessa at the front desk told me that my insurance on my brand new car was not enough to cover the car at MEX RENT A CAR??? HOW!? Also, I thought it was crazy that I chose not to pay for the EZ PASS and told the front desk I will pay for my tolls, BUT the EZPASS in the car was STILL ACTIVE. SCAM!
United States of America (USA)
Nissan Versa
July 3, 2022

Pros: Nothing

Cons: They are thieves. I called them because my flight was delayed to informed and they said ok no problem. But when I arrived they said I no longer had my car reserved so they charged ma extra. In tho of that they claimed that my insurance through Geico wasn’t good enough so I had to pay them an extra- $400. They are disrespectful , dishonest, they take advantage of tourist. This is the first and last time I’ll ever rent with them.
Canada
Nissan Versa
July 2, 2022

Cons: Mex Rent A Car were forcing us to buy insurance through them even though I have a proof of car insurance. Totally unprofessional and rude taking disadvantage of the traveler. Unilaterally cancelled agreement upon refusing to buy their insurance forcing us to arrange for the Uber ride from their parking lot.
United States of America (USA)
Nissan Versa
July 1, 2022

Pros: Personnel not associated with financial contract aspects were very pleasant.

Cons: Business practices.
Brazil
Nissan Versa
June 30, 2022

Pros: Nothing

Cons: Everything
United States of America (USA)
Nissan Versa
June 30, 2022

Pros: easy to return

Cons: surprise additional charges at time of rental, also being over charged
United States of America (USA)
Nissan Versa
June 29, 2022

Pros: the young man that actually got the car off the lot, was a hard worker

Cons: no, communication - insists on additional charges
United States of America (USA)
Nissan Versa
June 27, 2022

Pros: Rep was rude and threatening. (After 30 minutes, pay whatever I said or cancel the reservation after 11:30 p.m.)

Cons: forced to buy its insurance (Full coverage insurance with 500 deductable is not acceptable for them.)
United States of America (USA)
Nissan Versa
June 23, 2022

Pros: Nothing. The girl was rude and did not even try to help me.

Cons: The girl was rude and did not even try to help me.
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Orlando Int. Airport (MCO), Orlando, USA - Florida

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Driver's country of residence is United States of America (USA) and age is 30-65

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Acceptable 5.8 / 46 reviews
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Acceptable 5.6 / 611 reviews
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Mon:06:00-20:30
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Working hours
Mon:07:00-21:00
Tue:07:00-21:00
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