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Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: All inclusive, no extra charges
Cons: Paperwork was very lax and our ca was given to us without a full tank of gas and when we realised, we had already driven away.
Pros: really quick collect and pick up process - all helpful employees
Pros: Friendly staff, answered all the questions we had.
Pros: Not a lot really, the car was nice and clean. It was the car type I asked for. Pick up and drop off was easy.
Cons: If the magnetic strip on your card doesn’t work there is no other way of paying. No chip and pin, no cash, no payment online, no transfer. Nearly ruined our holiday but I had another card that worked luckily. I was charged for not returning it with a full tank when I did. I have proof I filled it but nothing was said at time of drop off. I received an email when boarding that I was being charged $26 for a part full tank and $17 for returning it 50minutes later than I said I would. not good
Pros: didnt have to wait long to pick car up but thats because they are so expensive to rent now so not many people are renting them!
Cons: no bonnet catch to fill up water for windscreen and overall performance of car was sluggish.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Minimum rental age is 25 years for car group SUVs, Special.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must be written in English alphabet. Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket.
It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
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