Dollar at Orlando Airport

Cons: Too far from the airport

Pros: It took over 2 hours to pick up the car, which ruined our plans for the day. I will never use dollar again !!!!

Pros: Not a lot

Cons: It took over an hour late at night to get the car !!

Pros: Completely unsatisfactory service provided. As mentioned above - will never use Dollar again

Cons: All my comments are above. Disgraceful service provided.

Cons: Cue of over 200 people and on average only 4 serving 11 different staff there but only 3-4 would serve the wait time was over 2 hours to be served

Pros: Nothing.

Cons: Waited over 4 hours to get a vehicle. Company had no organization and was just throwing keys at people. Looked like there were not adults managing the company.

Pros: Car was good,clean…

Cons: I’m was waiting on the queue 1:45min for one of the staff( with poor knowledge of ENGLISH) to check my booking,

Pros: Same as other rental companies

Cons: Same as other rental companies

Pros: Nothing

Cons: We chose a car, waiting in line to checkout only to find out the car was flagged as having a problem with it so we had to return it and choose another one. Went back, swapped cars, waited in line again to checkout. Then, 1/2 hour later, we realized that the Florida Sunpass that we purchased was accidentally left in the original car. So we had to turn around and go back to the airport. We could not find the original car and nobody at Dollar could help locating it so we had to purchase a new one.

Pros: Easy to deal with at desk, no up selling

Cons: Full size car was smaller than expected

Pros: Friendly and efficient service. Didn't try to push extras I dont need.

Pros: Drop off staff were good

Cons: Little customer help at pick up! Car was lethal on freeway, windshield so greasy we couldn’t see at times! Windshield washers in effective with no cleaning agent! Took car back next day and had to accept a smaller car. Not my best experience!

Pros: Most of the desk people were friendly, at least the ones we dealt with were.

Cons: We had already fully paid for the rental car upfront through the website and still had to put a $200 deposit down which we did not have. We rented a mid size car, we were upgraded to a full size. Got to the garage and no full size car and we were put in probably the oldest car in their fleet a 2018-2019 Nissan Pathfinder. This car and some pretty good size damage on the driver side, the tailgate latch was broken, tailgate sensor kept saying it wasn’t closed when it was, key fob battery was dying

Pros: It was in the airport

Pros: The car drop off was very good.

Cons: Not enough agents at desk to deal with volume of people. Ask agent if this is normal and his responce was every night is the same.

Cons: The rental agreement didn’t say anything about the deposit nor did I get the car I asked for

Pros: Courteous

Cons: Pressure sales pushing products not required

Pros: Reasonably priced car

Cons: I have charged £200 more than agreed with no explanation. I booked a full to full fuel policy but have been charged $69 when picking up the car to bring it back empty which I did not agree to.

Pros: Decent service, however car size we ordered was not available so had to upgrade at a cost.

Cons: Still have not been refunded my deposit.

Pros: We had to wait more than an hour to get helped at the desk of Dollar. After that the employee offered us a better car, she said. She didn't said that it would cost us totally $1400 extra. As i found i refused the offer. After that we could get our car which we had rented by Discovery.

Cons: The car was more than 4 years old (Nissan Pathfinder). The car was not clean and the airco didn't work well which is very important in Florida. In our first week we rented a car at Dicovery car at Alamo. There was no waiting line at the desk in the terminal. We got a brand new and clean Nissan Titan. The employees were very kind and helpfull. For me i will allways rent a car at Alamo.

Pros: No windscreen cleaning fluid in the car -empty

Cons: The only service we received was They Are Out Of Cars along with 20 other families screaming..WHY

Pros: Wasn't able to get car because I didn't have a major credit card & its says Dollar but was referred to another car company

Cons: Total bullshit

Pros: Price

Cons: Had to wait 4 hours

Pros: A company of scammers just wanted to take more and more sand money from me from the insurance who told me that the insurance you gave me was not good for another passenger in the car and added another $ 100 and made every effort to tell me that the car I took is small and not enough and for me to upgrade

Pros: Good, service representative was a little rude but it overall was good.

Cons: Rep was a little rude

Pros: fast service

Pros: A part from price not much.

Cons: Long waiting in line, almost 1 hour. Agent obviously pushing for and insisting on the insurance, despite having car rental covered by regular insurance that we had. Clearly motivated by upselling the services. Car was older model, which I suspect was assigned to us due to lower price we paid.

Pros: very quick transaction time

Cons: Before booking in Florida, I wasn't told about the tolls, so I purchased the $54.00 toll, but calculated I only would have spent $13 in tolls.

Pros: The agents were ALL very rude. They need to learn how to speak

Cons: Too many hidden costs when they wouldn’t let me take the car without signing up to $42 dollars a day !! I’ll stick to Alamo in future !!

Pros: it was all right

Cons: didn't show the car

Pros: Its simple and straight to the point. Excellent telephone support. Easy drop-off and pick process.

Cons: Queue at airport takes ages even when only few ppl. Need to use more digital technology for ppl to pre-submit info e.g. drivers license.